TOP 24 CRMs for Ecommerce Sales Teams: Ranked

LP-CRM - CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits! The perfect solution for sales departments and online stores.

Main Pros

• Clear analytics. Track key indicators, increase profits.
• Sales automation. Save time on routine tasks, increase efficiency.
• Convenient order management. Process orders quickly and without errors in one place.
• Easy integration with platforms. Integrate with website, mail, telephony without problems.

Specifications

• Sales automation
• User-friendly interface
• Integration with platforms
• E-commerce support
• Real-time analytics

Bitrix24 is an all-in-one CRM and workspace, perfect for automating sales in e-commerce. Manage deals, contact center, and projects effectively! Optimize your sales department's work with Bitrix24.

Main Pros

• Increased sales. Automation, analytics, and reports to increase profits.
• Time saving. Optimize routine tasks to focus on customers and deals.
• All in one place. Combine sales, marketing, and support in Bitrix24.
• Integration with website. Easily connect your online store and manage orders.

Specifications

• E-commerce sales automation
• Integration with ecom platforms
• User-friendly Bitrix24 interface
• Customer base management
• Sales analytics and reports

Salesforce Sales Cloud - #1 CRM for sales departments. Increase sales, build funnels, analyze data and scale your e-commerce business. Optimize team performance and maximize profits!

Main Pros

• Sales growth. Salesforce helps you find more customers and close profitable deals.
• Personalization of communications. Create a unique experience for every customer.
• Performance analysis. Track key metrics and improve strategy.
• Automation of routine. Forget about manual operations, focus on business development.

Specifications

• Sales automation
• Reporting and analytics
• Integration with ecommerce
• Lead management
• Building a funnel

Creatio Sales - low-code CRM for ecommerce that automates sales. Optimize your funnel, manage leads and increase profits with a powerful process automation platform. The perfect solution for your sales department!

Main Pros

• Sales automation. Accelerates deals and increases the profit of your e-commerce business.
• Low code. Easily customize and adapt the system to your business needs.
• Real-time analytics. Get valuable insights for making informed decisions.
• Single platform. All the necessary sales tools in one place from Creatio.

Specifications

• eCommerce Sales Automation
• Low code for adaptation
• CRM Process Automation
• Creatio Sales - CRM leader
• Integration with eCommerce platforms

NetHunt CRM is a CRM for Gmail, perfect for ecommerce. Manage leads, sales funnels and automate routine tasks directly from your email. Increase the efficiency of your sales department!

Main Pros

• Integration with Gmail. Manage sales without leaving your email - all in one place for convenience and speed.
• Funnel automation. Automate routine tasks and increase lead conversion at every stage of the sale.
• Convenient lead management. Keep communication history, segment customers and build strong relationships.
• Sales analytics. Get performance reports, track trends and make informed decisions.

Specifications

• Integration with Gmail
• Sales automation
• Sales funnels
• Convenient lead management
• Performance analytics

KeyCRM - Ukrainian CRM for ecommerce. Automate sales, manage orders from all channels, communicate with customers, keep inventory and analyze performance. All in one system!

Main Pros

• Всі замовлення в одному місці. Integration with all sales channels, convenient order management.
• Convenient communication with customers. Built-in tools for quick response and personalization.
• Simplified inventory management. Accurate inventory tracking, purchase automation, movement control.
• Analytics for sales growth. Detailed reports, forecasts, trend detection for decision making.

Specifications

• Convenient CRM for ecommerce
• All sales channels in one
• Sales automation
• Ukrainian support
• Inventory management and analytics

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse, and finances in one place. Ideal for e-commerce sales departments, helping to increase profits!

Main Pros

• Easy start. Intuitive interface, quick setup without the need for IT specialists.
• All in one place. Manage customers, deals, warehouse, and finances in one system.
• Sales increase. Optimize work with customers, increase deal conversion and profit.
• Routine automation. Forget about manual data entry and paperwork, focus on business development.

Specifications

• Sales automation
• Customer base online
• Accounting of deals and tasks
• Warehouse accounting
• Financial control

Streak CRM - CRM right in your Gmail! Create custom pipelines for sales, manage customers and close deals without leaving your mail. Perfect for e-commerce business that values efficiency.

Main Pros

• All in Gmail. Manage sales directly from your mail, without switching between tabs.
• Custom pipelines. Customize sales stages to fit your unique business process.
• Simple integration. Easily connect other services for complete automation.
• User-friendly interface. Intuitive tool that does not require lengthy training.

Specifications

• Gmail integration
• Simple sales funnels
• Task automation
• Customer tracking
• Convenient for e-commerce

SuiteCRM - a powerful open-source CRM, ideal for e-commerce. Customize it to the needs of your sales department and optimize all processes. A flexible and scalable system for effective customer management.

Main Pros

• Відкритий код. Full freedom of customization to business needs and integrations.
• Cost savings. No license fees, flexible pricing policy.
• Scalability. The system grows with your business, adapts to changes.
• Improved reporting. Analyze sales data, optimize strategies, make fact-based decisions.

Specifications

• Open source
• Flexible CRM
• E-commerce solution
• Sales automation
• Data analytics

SugarCRM - flexible open-source CRM, ideal for B2B sales and ecommerce. Customize to fit the needs of your sales department! Get the most out of your CRM system.

Main Pros

• Open Source. Adapt to needs, integrate with anything.
• B2B orientation. Functionality for complex sales, lead generation.
• SugarCRM Flexibility. Process customization, reports, interface.
• Sales automation. Effective management of deals, sales funnel.

Specifications

• B2B sales
• E-commerce integration
• Open source
• Flexible configuration
• Sales automation

Agile CRM - A CRM system for e-commerce that combines sales, marketing, and customer support in a single interface. Automate your sales funnel, improve communication, and increase profit!

Main Pros

• Single platform. Manage sales, marketing, and support in one place for better coordination.
• Intuitive interface. Easy to learn and use, saving time on staff training.
• Task automation. Simplifies routine operations, allowing you to focus on customers.
• Funnel optimization. Track every stage of sales and increase conversion rates.

Specifications

• CRM for e-commerce
• Sales automation
• Marketing integration
• 360° customer support
• Agile CRM: All-in-one

SalesDrive - CRM for e-commerce that unites all sales channels! Integration with marketplaces, delivery services, payment systems, and warehouse management. Optimize your sales department's work and increase the profit of your online store!

Main Pros

• SalesDrive Integration. Connection with marketplaces, delivery, payments, and warehouse in one place.
• SalesDrive Automation. Forget about routine, focus on sales and customers.
• SalesDrive Analytics. Effective data analysis to increase profits.
• SalesDrive Scaling. Easily adapt the system to the needs of your business.

Specifications

• CRM for e-commerce
• SalesDrive Integrations
• Sales Automation
• User-friendly interface
• SalesDrive Support

Insightly: CRM and project management in one. Ideal for small and medium-sized businesses, especially for e-commerce. Integrations, automation, sales efficiency boost!

Main Pros

• Clear analytics. Get clear sales and customer reports for better decisions.
• Integration with platforms. Easily connect your favorite e-commerce tools for seamless operation.
• Project management. Manage sales-related projects in one place - Insightly.
• Funnel optimization. Track leads at every stage and increase conversion rates.

Specifications

• Sales automation
• Convenient integration
• Project management
• Sales analytics
• Customer support

Close - CRM for sales teams focused on increasing sales in e-commerce. Focus on effective calls and automated email newsletters. With Close you will close more deals!

Main Pros

• Більше угод, менше рутини. Automate calls and email newsletters to focus on sales.
• Integration with eCommerce. Easily sync customer and order data from your online store.
• Maximum productivity. Close's intuitive interface and convenient tools increase team efficiency.
• Detailed sales analytics. Track metrics, analyze trends and improve sales strategy.

Specifications

• Integration with eCommerce
• Sales automation
• Calls and email
• Deal analytics
• User-friendly interface

Less Annoying CRM is the perfect CRM for small e-commerce businesses. Easy to use, without unnecessary features, it helps the sales department focus on the main thing - increasing profits!

Main Pros

• Simple integration. Easily integrates with your ecommerce.
• Convenient customer management. All customer information in one place.
• Automation of routine. Save time, focus on sales.
• Clear reports. Track success and improve strategy.

Specifications

• Easy to use
• Sales automation
• Integration with ecommerce
• 24/7 customer support
• Reporting and analytics

amoCRM - CRM for e-commerce with a focus on messengers! Automate sales through chat funnels, use bots and omnichannel dialogues for better communication with customers. Increase the conversion rate and profit of your online store!

Main Pros

• Chat funnels. Automate sales in messengers, increase conversion.
• Omnichannel dialogues. Communicate with customers from any channel in one window.
• Sales bot. Engage leads 24/7, answer typical questions instantly.
• Convenient integration. Easily integrate with your favorite tools.

Specifications

• Growth of online sales
• Chatbots for leads
• Integration with eCommerce
• Convenient CRM for sales
• Omnichannel communication

Binotel SmartCRM - CRM for e-commerce from Binotel. 360° customer profile, powerful sales analytics, tasks and integration with your PBX. Everything for effective sales management!

Main Pros

• 360° customer profile. The entire interaction history in one place for better service.
• Automation of routine. Saving time on repetitive tasks, focus on sales.
• Sales analytics. Track key metrics to improve results.
• Integration with telephony. Make calls in one click, record conversations, keep statistics.

Specifications

• 360° customer profile
• Sales automation
• Convenient data analytics
• Integration with telephony
• Ecommerce support

CPAshka - CRM for dropshipping, designed to automate your eCommerce business. Easy accounting for dropshippers, order control and increased profits. The ideal solution for the sales department.

Main Pros

• Accounting for dropshippers. Automatic calculation of profits for each dropshipper and their orders.
• Sales automation. Simplifies the management of orders, customers and deliveries for e-commerce.
• Real-time reports. Get up-to-date data on sales, profit and dropshipper performance.
• Cost optimization. Control advertising and marketing costs, increase ROI.

Specifications

• Dropshipping automation
• Convenient partner accounting
• Sales control
• Integration with e-commerce
• Analytics for the sales department

Pipedrive - CRM for e-commerce sales teams. Visualize the sales funnel, automate routine tasks, and increase deal conversion. Intuitive interface and powerful tools for your business growth.

Main Pros

• Understandable sales funnels. Visualize the customer journey to see problem areas and improve conversion.
• Automation of routine. Free up the team's time from repetitive tasks, focus on deals.
• Integration with tools. Easily connect Pipedrive to your store, email, and more.
• Increasing profits. Optimize sales, find new opportunities, close more deals.

Specifications

• Sales automation
• Funnel visualization
• Integration with ecommerce
• User-friendly interface
• Increasing conversion

Nutshell: CRM + email marketing for B2B teams. Simplify the work of the e-commerce sales department! Convenient customer management, mailing automation and sales analytics in one solution. Optimize your sales funnel and increase profits.

Main Pros

• Understandable interface. Easy to learn, quick to start selling.
• Sales automation. Increase revenue, minimize manual work.
• Email marketing included. A comprehensive tool for effective campaigns.
• B2B-oriented. Created for the needs of B2B sales teams.

Specifications

• Simple B2B CRM
• Email marketing
• For the sales department
• Easy to use
• Nutshell CRM

HubSpot CRM: A powerful platform for eCommerce that integrates CRM, marketing, sales, and support. Free core + tools for effective sales management, customer acquisition, and increased profits. Optimize your business with HubSpot!

Main Pros

• Free start. Start now with a free core, expand as needed
• All in one place. Unite marketing, sales, and support for better performance
• Sales automation. Save time on routine tasks, increase efficiency
• Analytics and reports. Track results, make informed decisions

Specifications

• Sales automation
• Convenient integration with eCommerce
• Performance analytics
• Free CRM tool
• 24/7 customer support

Capsule CRM - a simple tool for managing contacts, deals, and projects. Ideal for e-commerce sales departments, helping to organize work and increase profits. Manage customers effectively!

Main Pros

• Simple deal management. Conveniently track all deals and their status to ensure nothing is missed.
• Centralized customer base. Keep all customer information in one place, improving interaction.
• Communication optimization. Simplify communication with customers and colleagues through integrated tools.
• Project support. Manage projects, tasks, and deadlines, keeping everything under control.

Specifications

• Simple interface
• Convenient deal management
• Integration with e-commerce
• Contact organization
• Project tracking

OneBox OS: CRM/ERP for e-commerce. Automate sales, warehouse, document management and telephony in a single system. Optimize the sales department and increase profits!

Main Pros

• A single platform. Managing all aspects of the business: sales, warehouse, finance, communications, process automation in one place.
• Sales growth. Optimize the sales funnel and increase conversion with analytics and automation tools.
• Increased efficiency. Automate routine tasks so the team can focus on strategic goals and customers.
• Integration with everything. Easily connect the necessary services: telephony, mail, marketplaces and others, for a holistic work.

Specifications

• CRM for e-commerce OneBox OS
• Sales automation
• Customer and order accounting
• Integration with telephony
• Warehouse inventory of goods

Microsoft Dynamics 365 Sales - CRM for eCommerce, integrated with Microsoft 365 and Copilot. Automate sales, increase department productivity and improve customer experience. Optimize the sales funnel!

Main Pros

• Integration with Microsoft 365. Convenient work with Outlook, Teams and other familiar tools.
• Artificial intelligence Copilot. Hints, automation and analytics for better solutions.
• Sales funnel automation. Streamline the process from lead to deal, increasing profit.
• Reporting and analytics. Get a clear picture of sales performance and trends.

Specifications

• Ecommerce sales optimization
• Integration with Microsoft 365
• Fast Copilot implementation
• Automation of routine tasks
• Real-time data analytics