TOP 24 CRM for eCommerce stores in Ukraine

LP-CRM - CRM system for the goods business, e-commerce and services. Optimize sales, automate order processing, increase profits. The perfect solution for your online store!

Key Advantages

• All in one place. Manage orders, customers, and delivery efficiently.
• Automation of routine. Forget about repetitive tasks, focus on development.
• Increase profits. Optimize sales and increase customer loyalty.
• Easy data analysis. Track key indicators and make fact-based decisions.

Functionality

• Sales automation
• User-friendly interface
• Integration with platforms
• Business analytics
• Customer support

Agile CRM - A CRM system that unifies sales, marketing, and customer support in a single interface. An ideal solution for e-commerce, it allows you to automate the sales funnel, improve communication, and increase customer loyalty.

Key Advantages

• All in one place. Sales, marketing, and support - Agile CRM's single platform for seamless operation.
• Sales growth. Automation helps find more customers and close more deals.
• Improved loyalty. Provide excellent service and build strong customer relationships.
• Resource savings. Optimize business processes and reduce costs with Agile CRM.

Functionality

• CRM for e-commerce
• Sales, marketing, service
• User-friendly interface
• Business automation
• Customer support

OneBox OS: CRM/ERP for e-commerce. Automate business processes, telephony, warehouse and document management in one solution. Optimize the work of your online store with OneBox OS!

Key Advantages

• All in one place. Sales management, warehouse, telephony, documents - all in OneBox OS.
• Automation of routine. Forget about manual data entry and repetitive tasks.
• Profit growth. Optimize the sales funnel and increase customer loyalty.
• User-friendly interface. Intuitive, easy to learn, adapts to needs.

Functionality

• Expert help
• Legal protection
• Your lawyer 24/7
• Reliable solutions
• Confidentiality

monday sales CRM - flexible CRM system for e-commerce sales teams based on monday.com. Optimize your sales funnel, automate routine tasks, and improve customer interaction. All in one place!

Key Advantages

• Автоматизація продажів. Free up time for deals by automating routine tasks.
• Centralized management. All customer information in one place.
• Full integration with monday.com. Easily integrate with other monday tools.
• Clear sales analytics. Get valuable insights to improve your strategy.

Functionality

• Sales automation
• Integration with monday.com
• User-friendly interface
• Reporting and analytics
• 24/7 customer support

Nutshell - CRM and email marketing in one for B2B teams. A convenient system for managing sales and marketing automation. Ideal for e-commerce to increase customer loyalty and increase sales.

Key Advantages

• Easy integration. Connect your favorite sales and marketing tools to Nutshell.
• All in one place. Manage sales and email campaigns from a single platform.
• B2B Support. Specialized features for complex B2B sales.
• Understandable analytics. Get clear reports to improve results.

Functionality

• CRM for e-commerce
• Sales automation
• Integration with email
• Understandable interface
• Reporting and analytics

Odoo CRM is a powerful CRM module within the Odoo ERP system. It is ideal for e-commerce, allowing you to automate sales, improve customer service, and increase the profit of your online store. Integration with other Odoo modules for comprehensive business management.

Key Advantages

• All in one place. Odoo CRM is integrated with other Odoo ERP modules, ensuring data integrity and efficiency.
• Clear analytics. Track key indicators, analyze sales and improve strategies for profit growth.
• Sales automation. Odoo CRM automates routine tasks, allowing you to focus on important deals and customers.
• Personalized experience. Create a unique experience for each client through a deep understanding of their needs and interaction history.

Functionality

• Sales automation
• User-friendly interface
• ERP integration
• Customer analytics
• Increased loyalty

Salesforce Sales Cloud - #1 CRM for ecommerce. Grow your online business, build effective sales funnels, and gain deep insights. Optimize customer interaction and increase profits. The perfect solution for scaling your online store!

Key Advantages

• Increased sales. Salesforce Sales Cloud helps you find more leads and effectively process them, increasing conversion and profit.
• Deep analytics. Get a complete picture of your business with detailed reports and Salesforce analytics tools.
• Personalization. Create a unique experience for each customer, increasing loyalty and customer satisfaction.
• Marketing automation. Automate routine tasks, focusing on strategy and creativity, increasing the effectiveness of your campaigns.

Functionality

• Sales automation
• User-friendly interface
• Detailed analytics
• Integration with platforms
• 24/7 customer support

Apptivo is a comprehensive suite of business applications with a CRM core, ideal for SMB. Streamlines ecommerce store management by automating sales, marketing and customer support. Everything you need to grow your online business!

Key Advantages

• Sales growth. Optimize your sales funnel, attract more customers and increase profits.
• Centralized management. Manage all aspects of your business in one place: customers, sales, marketing, support.
• Marketing automation. Personalize communication, automate email campaigns and increase customer loyalty.
• Service improvement. Respond quickly to requests, solve problems and build strong relationships with customers using Apptivo.

Functionality

• Sales automation
• CRM for e-commerce
• User-friendly interface
• Order analytics
• Apptivo: CRM for SMB

Close CRM - a powerful CRM for eCommerce that simplifies sales through the integration of calls and email newsletters. Automate communication with customers and increase the conversion of your online store.

Key Advantages

• Sales growth. Increase profits through effective lead management and sales automation.
• More deals with Close. Focus on calls and email newsletters to close more deals.
• Centralized customer base. All customer information in one place for a personalized approach.
• Improved communication. Establish effective interaction with customers at every stage of the sale.

Functionality

• For e-commerce: Sales automation
• Convenient integration with platforms
• Analysis of the client base
• Marketing optimization
• Increasing customer loyalty

KeyCRM - Ukrainian CRM for e-commerce. Unites orders from all channels, communications, warehouse management, and analytics in one place. Optimize your business with KeyCRM!

Key Advantages

• All in one place. Manage orders, inventory, and customers from a single platform, saving time.
• Integration with channels. Connect all your stores, marketplaces, and messengers for convenience.
• Detailed analytics. Get reports on sales, customers, and marketing performance.
• Automation of routine tasks. Automate order processing and communication to scale your business.

Functionality

• Convenient CRM for e-commerce
• Unification of all channels
• Sales automation
• Online warehouse management
• Analytics for growth

KeepinCRM is a simple CRM for e-commerce. Manage customers, tasks, deals, warehouse and finances of your online store in one place. Optimize business processes and increase sales!

Key Advantages

• Understandable interface. Easy to learn and quick to start working with KeepinCRM.
• All in one place. Manage customers, deals and finances in one place.
• Sales automation. Simplify the sales funnel and increase profits.
• Warehouse control. Always know what is in stock to avoid shortages.

Functionality

• Sales automation
• User-friendly interface
• 360° customer accounting
• Integration with the store
• Ukrainian language support

CPAshka - CRM system for dropshipping that automates the accounting of partners and their payments. Optimize your business with CPAshka! Try it now!

Key Advantages

• Automation of payments. Accurate calculation of dropshippers' rewards, without errors.
• Time saving. Optimize routine tasks and focus on business development.
• Convenient accounting. All information about dropshippers in one place, easy access.
• Performance analysis. Track key indicators and make informed decisions with CPAshka.

Functionality

• Dropshipping automation
• Convenient partner accounting
• Saving time and money
• CPAshka - your assistant
• Integration with stores

Pipedrive - CRM designed to increase deal conversion. Visualize the sales process with intuitive pipelines and easily track every deal. The perfect solution for e-commerce, helping to turn leads into customers!

Key Advantages

• Зрозумілі угоди. Visualize sales, track the progress of each deal.
• Більше конверсій. Pipedrive focuses on closing deals, increasing profits.
• Автоматизація продажів. Automate routine tasks to focus on sales.
• Проста інтеграція. Easily connect Pipedrive to your toolkit.

Functionality

• Зрозумілий інтерфейс
• Візуалізація продажів
• Автоматизація задач
• Зростання прибутків
• Підтримка клієнтів 24/7

Capsule CRM - simple and convenient CRM for ecommerce. Organize contacts, deals and projects in one place. Ideal for managing customers and increasing sales in your online store.

Key Advantages

• Simple customer management. Store all customer information in one place for better service.
• Increased sales. Track deals and build stronger customer relationships to grow profits.
• Project organization. Manage tasks and deadlines to fulfill orders on time and improve service.
• Integration with tools. Connect Capsule CRM to your favorite apps for a seamless workflow.

Functionality

• Sales automation
• User-friendly interface
• Integration with platforms
• Reporting and analytics
• Customer support

SuiteCRM - Open source CRM perfectly suited for e-commerce. Flexible customization allows you to adapt the system to the needs of your online business, optimizing sales and improving customer interaction.

Key Advantages

• Full Customization. Adapt the platform to the needs of your business.
• Open Source. No vendor lock-in, full control over data.
• Sales Automation. Efficient lead management and increased profits.
• Platform Integration. Connect all your tools into a single ecosystem.

Functionality

• Ecom Sales Optimization
• Customization to needs
• Platform Integration
• Analytics & Reporting
• 24/7 Customer Support

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. Automate your ecommerce marketing, attract more customers and increase sales with Keap!

Key Advantages

• Growth in sales. Automate marketing and increase the conversion of attracted customers.
• Saving time. Automation of routine frees up time for business development.
• Personalization of communications. Send targeted offers and build strong relationships.
• Marketing integration. All in one tool: CRM, email, SMS.

Functionality

• Sales automation
• Integration with the store
• Convenient customer management
• Audience segmentation
• Personalized mailings

amoCRM - CRM with a focus on messengers. Automate sales in e-commerce with chat funnels, bots, and omnichannel dialogues with customers. Increase loyalty and increase profits!

Key Advantages

• Sales growth. More leads, personalized offers, and repeat sales.
• Omnichannel communication. All customer messages in one window, no request will be lost.
• Chat sales funnels. Automate communication, guide customers to purchase more efficiently.
• 24/7 support. Always in touch with customers, improve loyalty.

Functionality

• Sales automation
• Convenient integration with ecom
• Chatbots for customers
• Omnichannel communication
• amoCRM for e-commerce

SugarCRM - flexible open source CRM, ideal for B2B sales of your e-commerce. Customize the system to the needs of the store, automate the sales funnel and increase customer loyalty.

Key Advantages

• Відкритий код. Customization for B2B needs, integration with any software.
• Scalability. Develop your business without restrictions, increase functionality.
• Sales automation. Increase team efficiency and speed up the deal cycle.
• Sales analytics. Get valuable insights to improve your B2B strategy.

Functionality

• E-commerce CRM
• Відкритий код
• B2B focus
• Flexible adaptation
• Sales automation

Microsoft Dynamics 365 Sales - CRM for e-commerce with integration with Microsoft 365 and Copilot. Automate sales, analyze data and increase productivity. Optimize the sales funnel and increase the profit of your online store.

Key Advantages

• Deep integration. Microsoft 365: all data in one environment, effective collaboration between teams.
• Artificial Intelligence Copilot. Improves sales, personalizes communication and optimizes processes.
• Real-time analytics. Make informed decisions based on accurate data and reports.
• Personalized marketing. Attract customers with targeted offers and increase loyalty.

Functionality

• Sales automation
• Single customer base
• Reporting and analytics
• Integration with tools
• Dynamics 365 support

Freshworks CRM (Freshsales) - CRM for ecommerce with telephony, email, and AI. Automate sales, manage customers, and increase your online store's revenue. Optimize communication and personalize marketing!

Key Advantages

• Growth in sales. Tools for attracting and retaining customers, increasing the average check.
• Built-in telephony. Call customers directly from the CRM, record conversations, and analyze results.
• Marketing automation. Email newsletters, customer segmentation, personalized offers - all in one place.
• AI assistant Freddy. Freddy analyzes data, provides prompts, and automates routine tasks, saving you time.

Functionality

• Sales automation
• Built-in telephony
• AI for analytics
• Email integration
• User-friendly interface

Zoho CRM - cloud CRM for e-commerce. Automate sales, marketing and customer support in one place. Increase the loyalty and profit of your online store with Zoho CRM!

Key Advantages

• Sales growth. Personalize offers, track deals, and close more sales!
• Marketing automation. Attract customers with targeted campaigns and analyze their effectiveness.
• Increased loyalty. Provide excellent customer service and support.
• Data centralization. All customer information in one place for better interaction.

Functionality

• Sales automation
• User-friendly interface
• Integration with ecommerce
• Customer support 24/7
• Business analytics

Vtiger CRM - a single platform for sales, marketing, and customer support. The ideal solution for automating the business processes of your ecommerce store. Increase sales and improve customer service with Vtiger CRM!

Key Advantages

• Sales growth. Optimize the sales funnel, increase conversion and profit.
• Marketing automation. Attract more customers with targeted campaigns.
• Support improvement. Provide fast and high-quality customer support.
• All in one place. Sales, marketing and support management on one platform.

Functionality

• Sales automation
• Centralization of customer data
• Service improvement
• Analytics for growth
• Integration with eCommerce

Binotel SmartCRM - CRM for e-commerce by Binotel. 360° customer card, sales analytics, convenient tasks and integration with PBX. Optimize your work with customers and increase the profit of your online store!

Key Advantages

• 360° customer profile. The entire interaction history in one place for better service and personalization.
• Sales analytics. Track trends, improve ROI and increase profits.
• Task automation. Simplify the routine, don't miss a single request or order.
• Integration with telephony. Calls from CRM, call recording, automation of call processing.

Functionality

• 360° customer card
• Sales analytics
• Tasks for the team
• Integration with PBX
• Profit growth

HubSpot CRM - Powerful CRM for your eCommerce! Free version + marketing, sales, and customer support tools. All in one platform for effective management of your online store!

Key Advantages

• Free CRM core. Organize customer data, track interactions, and improve service at no cost.
• Single platform. Manage marketing, sales, and support in one place for consistency.
• Sales growth. Personalize the customer experience and increase conversions with data.
• Analytics and reports. Gain valuable customer insights for informed decision-making.

Functionality

• Process automation
• Intuitive interface
• Customer data analysis
• Integration with ecommerce
• Free start