TOP 28 CRM Systems for Customer Relationship Management in Ukraine

LP-CRM - CRM system for product business, e-commerce and services. Automate sales, manage customers, increase profits! All in one tool.

Key Advantages

• Understandable interface. Easy to learn and immediately use all the functions.
• Sales automation. Increase profits with automated funnels.
• Order control. Track every stage of the deal, don't lose customers.
• Integration with services. Connect the necessary tools for efficient work.

Functionality

• Sales automation
• User-friendly interface
• E-commerce support
• Customer analytics
• Quick implementation

Nutshell: CRM and email marketing in one for B2B. Simplify team collaboration with clients, automate sales and marketing. Win more deals with less effort!

Key Advantages

• Clear interface. Easy navigation and quick access to necessary customer information.
• Sales automation. Save time on routine tasks and increase profits.
• Effective email marketing. Attract new customers and maintain relationships with existing ones.
• B2B focus. Special tools for the needs of B2B teams.

Functionality

• Intuitive interface
• Convenient email marketing
• Sales automation
• B2B focus
• Easy integration

Binotel SmartCRM - CRM for effective work with clients. 360° customer card, detailed analytics, convenient tasks and integration with PBX from Binotel. Increase sales and improve service!

Key Advantages

• 360° client profile. The entire communication history, deals, and notes in one place for quick service.
• Integration with PBX. Calls from CRM in one click, call recording and automatic task creation.
• Sales analytics. Track efficiency, identify growth opportunities and optimize strategies.
• Task automation. Reminders, assignment of responsibility and monitoring of execution for order in the team.

Functionality

• 360° client profile
• Sales analytics
• Integration with PBX
• Task automation
• 24/7 support

Zoho CRM - cloud-based CRM system that automates sales, marketing, and service. Optimize customer interaction, increase productivity and increase profits! Tools for any business.

Key Advantages

• Sales growth. Increase profits through automation and data analysis.
• Marketing optimization. Attract more leads and personalize communication.
• Service improvement. Increase customer loyalty with fast and high-quality support.
• Data centralization. All customer information in one place, always at your fingertips.

Functionality

• Sales automation
• Integration with mail
• User-friendly interface
• Analytics and reports
• 24/7 customer support

Close - CRM for sales teams focused on calls and email automation. Increase sales productivity and close more deals with integrated communication tools.

Key Advantages

• Increased sales. More deals thanks to a focus on calls and email marketing.
• Effective communication. All emails and calls in one place - no missed opportunities.
• User-friendly interface. Intuitive platform for quick team adoption.
• Powerful analytics. Track progress, optimize strategies, and improve results.

Functionality

• Sales automation
• Email integration
• Convenient reports
• One-click calls
• Effective CRM system

Less Annoying CRM - a super CRM system created specifically for small businesses. No unnecessary functions, only the necessary tools to organize work with clients and increase sales. Intuitive interface, quick start, affordable price.

Key Advantages

• Easy to use. Intuitive interface, no unnecessary functions, easy to learn.
• Affordable price. Transparent pricing policy, no hidden payments, beneficial for small businesses.
• Excellent support. Fast and professional assistance, a personal approach to each client.
• Customer organization. Convenient maintenance of customer data, communication history in one place.

Functionality

• Intuitive interface
• Ease of setup
• Support for beginners
• Free trial period
• Affordable price for SMEs

SuiteCRM - a powerful open-source CRM system. It is ideal for companies that need a flexible platform with extensive customization options to suit business needs. Optimize customer relations today!

Key Advantages

• Open source. Full control over data and functionality, without vendor dependence.
• Wide customization. Adaptation to the unique needs of your business, without restrictions.
• Integration with other services. Easy connection to existing tools, expanding possibilities.
• Growing with the business. Flexible scalability, supporting company development and changes.

Functionality

• Open source CRM
• SuiteCRM customization
• Customer management
• Sales automation
• Ukrainian support

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize the system to the unique needs of your business and optimize customer interaction.

Key Advantages

• Adaptability. Customize the platform to the needs of your business and industry.
• Integration. Easily integrate with other systems and tools.
• Automation. Free the team from routine, focus on sales.
• Analytics. Get reports, forecasts and key indicators.

Functionality

• B2B sales
• Open source
• Flexible setup
• Process automation
• Customer management

Streak CRM - CRM integrated directly into Gmail. Organize correspondence, track customers, and build your own sales pipelines without leaving the familiar email interface. Ideal for small and medium-sized businesses.

Key Advantages

• More familiar in Gmail. Manage deals, contacts, tasks directly in a familiar interface.
• Custom pipelines. Customize the sales funnel to suit your business needs.
• Automation of routine. Automate correspondence and reminders, saving team time.
• Team sharing. Easy information sharing and collaboration on projects.

Functionality

• Integration with Gmail
• Custom pipelines
• Team sharing
• Mail tracking
• Sales automation

Copper - CRM built for Google Workspace. Its deep integration with Gmail makes it ideal for teams using Google tools. Simplifies customer, deal, and contact management directly from your inbox. Automation and convenience in one solution.

Key Advantages

• Integration with Gmail. Work with clients directly from your email, without switching between tabs.
• Automation of routine tasks. Simplify sales, marketing, and support tasks, increasing productivity.
• Complete customer history. Get a 360° view of customer interaction in one place.
• User-friendly interface. An intuitive platform that easily adapts to your needs.

Functionality

• Integration with Gmail
• Easy deal management
• Sales automation
• Reporting and analytics
• Google Workspace support

Creatio (Sales) is a low-code CRM platform for sales and marketing automation. Optimize business processes, manage your customer base, and increase profits with Creatio's flexible tools.

Key Advantages

• Sales automation. Free up team time from routine, focus on deals.
• Unified platform. All customer data in one place, for better service.
• Fast adaptation. Change processes without code, to suit your business needs.
• Data analysis. Get reports and forecasts for data-driven decision making.

Functionality

• Low code
• Process automation
• 360° customer profile
• Easy setup
• Analytics and reports

Vtiger CRM - a single platform for sales, marketing, and customer support. Streamline all business processes in one CRM system. The perfect solution for effective customer relationship management.

Key Advantages

• All in one place. Sales, Marketing, and Help Desk - a single platform to coordinate efforts.
• Sales growth. Optimize your sales funnel and increase profits.
• Customer support. Improve service and increase customer loyalty.
• Analytics and reports. Get insights for informed decision-making.

Functionality

• Sales automation
• User-friendly interface
• 24/7 customer support
• Analytics and reports
• Flexible settings

Apptivo: CRM system and a set of applications for SMB. Automate sales, marketing, and customer support in one place. Optimize business processes and increase productivity with Apptivo!

Key Advantages

• Sales growth. More leads, better service, higher profits with Apptivo.
• Effective collaboration. Teamwork becomes easier, information is always at your fingertips.
• All in one place. Manage customers, projects, finances in a single Apptivo platform.
• Affordable price. Optimize business processes without high costs, especially for SMB.

Functionality

• CRM for SMB
• Cloud solutions
• Sales automation
• Project management
• Application integration

Microsoft Dynamics 365 Sales - CRM to increase sales. Deep integration with Microsoft 365 and Copilot will help automate routine tasks, improve customer interaction, and make informed data-driven decisions. Optimize your sales department!

Key Advantages

• Integration with 365. Easily work with Outlook, Teams, and other familiar Microsoft tools.
• Copilot AI assistant. Get personalized advice and automate routine tasks with artificial intelligence.
• Sales improvement. Increase profits through analytics and sales funnel optimization.
• Convenient data management. All customer information in one place, easy access and analysis.

Functionality

• Integration with Office 365
• Sales automation
• Copilot for data analysis
• Personalized experience
• Real-time reporting

KeyCRM is a Ukrainian CRM system for effective business management. Collect orders from all channels, optimize communications, control the warehouse and analyze data to increase sales. All in one place!

Key Advantages

• All in one place. Order management, warehouse, customers from all channels in one interface.
• Automation of routine. Forget about repetitive tasks and focus on business development.
• Clear analytics. Get clear reports for informed decisions.
• Ukrainian support. Communicate in your native language and get quick help.

Functionality

• Order management
• Customer communications
• Warehouse accounting
• Powerful analytics
• Ukrainian support

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email and AI assistant. Automate sales, communicate with customers more effectively and close more deals!

Key Advantages

• Built-in telephony. Call customers directly from the CRM, record conversations and analyze performance.
• Email marketing. Attract customers, create mailings and track openings.
• AI assistant. Automates routine tasks, predicts sales, helps make decisions.
• All in one place. Manage sales, marketing and support from a single Freshworks CRM platform.

Functionality

• Convenient CRM for sales
• Built-in telephony and email
• AI assistant for analysis
• Automation of routine tasks
• 24/7 customer support

Salesforce Sales Cloud - the leading CRM for increasing sales. Build an effective sales funnel, automate processes, and gain deep analytics to grow your business. The perfect solution for customer management! benefit1 - Sales Growth

Key Advantages

• Зростання продажів. Increase revenue with an optimized funnel and analytics
• Personalized Experience. Provide customers with an individual approach and loyalty
• Effective Collaboration. Unite teams for better customer service
• Data-Driven Decision Making. Analyze trends and make informed conclusions

Functionality

• Sales Automation
• Reporting and Analytics
• Contact Management
• Personalization
• Integration with Tools

CPAshka - CRM for dropshipping. Automate the accounting of dropshippers, manage orders and increase profits. User-friendly interface and powerful tools for efficient business.

Key Advantages

• Automation of payments. CPAshka accurately calculates payments to dropshippers, minimizing errors.
• Convenient accounting. Track orders, customers, and profits in one place.
• Time saving. Automation of routine tasks frees up time for business development.
• Transparency for drops. Each dropshipper sees their earnings, which increases trust.

Functionality

• Dropshipping automation
• Convenient customer accounting
• Integration with CPA networks
• Automatic calculation of payments
• Reporting for dropshippers

Bitrix24 - CRM system and workspace in one. Organize sales, communicate with customers through the contact center, manage projects and automate business processes. Everything for effective work with clients!

Key Advantages

• Centralization of data. All customer information in one place - quick access.
• Sales automation. Increase profits by automating the sales funnel.
• Team communications. Collaboration on projects, information sharing.
• Integration with tools. Connecting mail, messengers and social networks.

Functionality

• Sales automation
• Integration with mail
• Project management
• User-friendly interface
• 24/7 support

Odoo CRM - a powerful CRM system that is part of the comprehensive Odoo ERP platform. Manage sales, marketing, and customer service in a single integrated environment. Optimize business processes and increase team efficiency.

Key Advantages

• Integration with Odoo. A complete ecosystem of business applications to optimize all processes.
• Centralized database. All customer information in one place, easy access and analysis.
• Sales automation. Optimize the sales funnel, from lead to deal.
• Increased loyalty. Personalized communication and satisfied customers.

Functionality

• ERP integration
• Sales automation
• Data centralization
• User-friendly interface
• Flexible settings

HubSpot CRM - a powerful yet free CRM for effective customer relationship management. The only platform for marketing, sales, and support. Optimize business processes and increase customer loyalty!

Key Advantages

• Free start. Basic functionality is always free, start without costs.
• Single platform. Marketing, sales and support in one place for coordinated work.
• Sales automation. Automate routine and focus on deals.
• Relationship improvement. Increase customer loyalty through personalization.

Functionality

• Free CRM
• Marketing + sales
• Single platform
• Ease of use
• Convenient integration

NetHunt CRM - CRM in Gmail that allows you to manage leads, sales funnels, and automate business processes directly from your email. Optimize customer relations without leaving your familiar Gmail interface!

Key Advantages

• Integration with Gmail. Manage sales, marketing, and support directly from your inbox.
• Team productivity. Organize team work, track progress and improve communication.
• Sales automation. Automate routine tasks to focus on important clients.
• Relationship improvement. Build strong customer relationships by providing personalized service.

Functionality

• CRM in Gmail
• Convenient integration
• Sales automation
• Lead tracking
• Sales funnels

OneBox OS - CRM/ERP platform for business automation. Manage sales, warehouse, telephony and documents in one solution. Optimize processes and improve customer efficiency!

Key Advantages

• All in one place. Manage processes, telephony, warehouse and documents in OneBox OS.
• Automation of routine. Forget about repetitive tasks, the system will do everything for you.
• Sales increase. Effective customer management leads to increased profits.
• Reporting and analytics. Get clear reports for informed decision making.

Functionality

• Customer management
• Sales automation
• Telephony integration
• User-friendly interface
• All in one place

Pipedrive - CRM built for converting deals! Visualize your sales process with intuitive pipelines, track progress, and close more deals. The perfect choice for small and medium-sized businesses looking to grow.

Key Advantages

• Visual pipeline. Easily track deal progress at every stage.
• Increased conversion rates. Pipedrive helps close more deals faster.
• Sales automation. Free up time from routine tasks and focus on what matters most.
• Easy to use. Intuitive interface that requires no training.

Functionality

• User-friendly interface
• Visual pipeline
• Sales automation
• Easy implementation
• Focus on deals

Capsule CRM - simple and intuitive CRM for effective work with clients. Manage contacts, deals and projects in one place. Ideal for small and medium-sized businesses looking for an easy sales organization solution.

Key Advantages

• Easy to use. Intuitive interface, easy to learn and start working.
• Data centralization. All information about customers, deals and projects in one place.
• Effective management. Simplifies sales tracking, improves customer interaction.
• Sales growth. Helps increase profits through better work organization.

Functionality

• Intuitive interface
• Convenient contact management
• Deal management
• Easy to integrate
• Project organization

amoCRM - A CRM that emphasizes messengers! Automate sales through chat funnels, engage customers with bots, and conduct omnichannel dialogues in one window. Optimize communication and increase profit with amoCRM!

Key Advantages

• Messengers are a priority. Communicate with customers where it's convenient for them: in messengers and chats, all in one place.
• Sales automation. Chatbots and funnels automate routine tasks, increasing team efficiency.
• Omnichannel communication. All customer communication channels in a single platform for fast and quality support.
• User-friendly interface. amoCRM's intuitive design allows you to quickly adapt and start working effectively.

Functionality

• Integration with messengers
• Sales automation
• User-friendly interface
• Analytics and reports
• 24/7 customer support

Agile CRM - A CRM system that integrates sales, marketing, and service in a single interface. Optimize customer interaction and increase profits! Everything you need to grow your business in one place.

Key Advantages

• All in one place. Conveniently manage sales, marketing, and service in a single platform.
• Sales automation. Accelerate deals, track leads, and improve conversion rates.
• Personalized communications. Make every customer interaction unique and effective.
• Data analysis. Gain valuable insights to improve business decisions.

Functionality

• All in one place
• Process automation
• 24/7 customer support
• Increased sales
• Integration with services

monday sales CRM - CRM system based on monday.com, adapted for sales teams. Flexible customization, process automation and improved customer interaction. Optimize your sales funnel and increase profits!

Key Advantages

• Sales automation. Increases team productivity and reduces routine.
• Data centralization. All customer information in one place for better collaboration.
• Sales forecasting. Accurate reports and analytics for informed decision-making.
• User-friendly monday.com platform. Integration with other tools and ease of use.

Functionality

• Integration with monday.com
• Customization to needs
• Sales automation
• User-friendly interface
• Deal tracking