Top 19 CRMs for Online Orders: Ranking in Ukraine

LP-CRM is a CRM system that is ideal for automating sales of goods, e-commerce and services. Convenient online order processing, customer base and analytics in one place.

Service Advantages

• Convenient interface. Intuitive, easily adapts to the needs of your business.
• Sales automation. Optimizes the sales funnel, increasing conversion and profit.
• Centralized customer base. All customer information in one place, for effective communication.
• Integration with platforms. Easily connect the necessary services and tools for seamless operation.

Features

• Order automation
• User-friendly interface
• Fast integration
• Reporting and analytics
• 24/7 support

Less Annoying CRM is the perfect CRM for processing online orders for small businesses. Easy to use, with no unnecessary features, it will help you organize sales and customer base. Easily integrates with other services.

Service Advantages

• Simple management. User-friendly interface, minimum of unnecessary functions, quick training for the team.
• Sales automation. Optimize the sales funnel, track leads and close more deals.
• Centralized database. All customer information in one place, easy access and data control.
• Clear analytics. Get clear reports for informed business decisions.

Features

• Easy start
• Intuitive interface
• Sales automation
• 24/7 support
• No hidden fees

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Streamline online order processing, automate customer communication, and increase sales. Ideal for small businesses!

Service Advantages

• Sales automation. Automate repetitive tasks to spend more time with customers.
• Personalized marketing. Send targeted messages, increasing customer engagement.
• Data centralization. Store all customer information in one place for better understanding.
• Profit growth. Optimize the sales funnel, attract more leads and increase conversion.

Features

• Sales automation
• Customer data centralization
• Convenient order tracking
• Effective email marketing
• Business process optimization

HubSpot CRM - a powerful platform for processing online orders. The free CRM core, complemented by marketing, sales, and support tools, helps effectively manage customers and increase the profits of your online business.

Service Advantages

• Free core. Start with the basic features at no cost, scale gradually.
• Single platform. All customer tools in one place: marketing, sales, and support.
• Intuitive interface. Easy to learn and use, even without CRM experience.
• Automation of routine. Free up team time by automating everyday tasks.

Features

• Sales automation
• Integration with platforms
• User-friendly interface
• Order analytics
• 24/7 customer support

amoCRM - a CRM system that focuses on messengers! Automate the processing of online orders using chat funnels, bots and omnichannel dialogues. Increase sales and improve customer service.

Service Advantages

• Chat funnels. Automate sales through messengers, increase conversion.
• Omnichannel. Communicate with customers from anywhere in one window.
• Helper bots. Engage bots for quick response and 24/7 support.
• More sales. Easily manage customers and increase profits.

Features

• Convenient order processing
• Sales automation
• Integration with messengers
• Omnichannel support
• Chatbots for customers

NetHunt CRM is a CRM system that integrates with Gmail. Manage leads, sales and automate business processes directly from your email. Ideal for processing online orders and optimizing the sales funnel.

Service Advantages

• Gmail integration. Manage sales without leaving your email, all in one place.
• Sales automation. Automate routine tasks and focus on customers.
• Convenient sales funnels. Track deals at every stage, increase conversion.
• Improved collaboration. The team works smoothly, all data is always at hand.

Features

• Order processing quickly
• CRM in Gmail is convenient
• Sales automation
• Leads and funnels
• Integration with mail

SugarCRM is a flexible open-source CRM system, ideal for B2B sales. Automate online order processing, improve customer interaction, and increase profits! Great solution for small and medium business.

Service Advantages

• Open source. Full adaptation to business needs, integration with any services.
• B2B focus. Effective management of complex sales cycles and large deals.
• Flexible settings. Personalization of the interface and workflows for teams.
• Sales automation. Increases team productivity, reduces manual work.

Features

• Order automation
• Sales personalization
• Open source SugarCRM
• B2B orientation
• Convenient analytics

Odoo CRM - a powerful CRM system integrated into Odoo ERP. The ideal solution for processing online orders, managing sales, and improving customer service. Optimize your business with Odoo CRM!

Service Advantages

• Integration with Odoo. All order data in a single system, without gaps or manual entry.
• Improved communication. Keep a history of communication with customers in one place.
• Sales automation. Automate routine tasks, increase sales.
• Order data analysis. Understand trends, customer needs, improve service.

Features

• Sales automation
• User-friendly interface
• Real-time reporting
• Integration with Odoo
• 24/7 Customer Support

Salesforce Sales Cloud - the leading CRM for efficient online order processing, sales funnel construction, and in-depth analytics. Optimize your customer relationships and increase your business profits!

Service Advantages

• Sales growth. Optimize the sales funnel and increase profits.
• Automation of routine tasks. Automate tasks, free up time for strategy.
• Improved analytics. Gain a deep understanding of customer and sales data.
• Personalization of interaction. Create a unique experience for each customer, increase loyalty.

Features

• Sales automation
• User-friendly interface
• Data analysis
• Integration
• Customer support

SuiteCRM - open-source CRM, ideal for managing online orders. Flexible customization to suit your business needs, powerful sales and marketing tools.

Service Advantages

• Відкритий код. Full freedom of customization to suit business needs, without restrictions.
• Data security. Control over information, hosting on your own servers.
• SuiteCRM Flexibility. Easy integration with other platforms and services.
• Sales automation. Effective management of leads, deals and customers.

Features

• Order automation
• SuiteCRM Open Source
• Flexible CRM system
• Process customization
• Online customer accounting

Nutshell is a simple CRM with email marketing, ideal for B2B teams. Streamline online order processing and build strong customer relationships. All in one tool!

Service Advantages

• Understandable interface. Easy to learn, quick to get started and see results.
• Sales automation. Increase team efficiency and don't miss a single deal.
• Powerful email marketing. Attract customers with personalized campaigns, measure results.
• All in one place. Manage customers, sales and marketing in Nutshell.

Features

• Order automation
• B2B CRM solution
• Email marketing
• Easy to use
• Customer support

Creatio Sales - low-code CRM platform for automating sales and processing online orders. Optimize the sales funnel, manage customers, and increase profits with powerful Creatio tools.

Service Advantages

• Sales automation. Saving time and resources by automating routine tasks, improving lead processing.
• Sales acceleration. Increase the number of deals through effective management and communication personalization.
• Flexible customization. Easily adapt the platform to business needs using a low-code approach.
• Data analysis. Gain a deep understanding of sales performance and improve results.

Features

• Order automation
• Low code, fast implementation
• Customer management
• Sales analysis
• Integration with other systems

Streak CRM is a CRM system built directly into Gmail. Create custom sales funnels, manage orders, and communicate with customers without leaving your inbox. Streamline online order processing in the usual way!

Service Advantages

• All in Gmail. Don't leave your email to manage sales and projects.
• Custom pipelines. Customize sales/project stages for your business.
• Automation of routine. Automate emails, tasks, and notifications.
• Convenient collaboration. Work as a team, share information instantly.

Features

• Sales automation
• Integration with Gmail
• Custom funnels
• Customer accounting
• Order optimization

Microsoft Dynamics 365 Sales - CRM for online sales automation. Integration with Microsoft 365 and Copilot for data analysis, improved customer interaction, and increased sales. Manage orders effectively!

Service Advantages

• 360° customer overview. The entire history of customer interaction in one place, for a better understanding of needs.
• Sales automation. Optimize your sales funnel, increase conversion and profit with every lead.
• Integration with Microsoft 365. Collaborate on documents, email, and calendar without switching between applications.
• Copilot artificial intelligence. Get tips, analytics, and automated reports for informed decision-making.

Features

• Sales automation
• Integration with 365
• Copilot for analysis
• 24/7 order processing
• Reporting and analytics

Freshworks CRM (Freshsales) - CRM for processing online orders with built-in telephony, email newsletters and AI assistant. Automate sales, communicate with customers more effectively and increase profits!

Service Advantages

• Everything in one place. Telephony, email and AI in one platform for effective communication with customers.
• Sales growth. Automation, reports and AI help close more deals faster.
• Intelligent solutions. AI assistant analyzes data and gives valuable advice to improve results.
• Ease of setup. Freshsales is easy to use and adapts to the needs of your business.

Features

• Order automation
• Telephony integration
• AI sales assistant
• User-friendly interface
• Full control of deals

Agile CRM: all-in-one for online orders! Sales, marketing, and service in a single CRM. Automate processes, improve customer experience, and increase profits. The perfect solution for your business.

Service Advantages

• All in one place. Sales, marketing, and service - in Agile CRM! Optimize business processes.
• Sales growth. Automate your sales funnel, find new customers.
• Service improvement. Fast customer support increases their loyalty.
• User-friendly interface. Intuitive platform for effective work.

Features

• Sales automation
• Marketing + support
• Single interface
• Convenient deal management
• Order analytics

Pipedrive - CRM designed to convert online orders into deals! Visualize the sales process with intuitive pipelines, control every order, and close more deals faster. Optimize order processing and increase profits!

Service Advantages

• Visual sales. Clear overview of deals, from lead to close, in a convenient pipeline.
• Increased conversion. Pipedrive tools help close deals more efficiently.
• Automation of routine. Automate tasks and reminders, focus on sales.
• Easy to use. Intuitive interface, quick setup and integration.

Features

• Pipedrive: deals and pipelines
• CRM for online sales
• Convenient order processing
• Sales funnel automation
• Analytics for profit growth

Capsule CRM is a simple tool for managing customers, deals and projects. Streamline online order processing, improve communication and increase sales. Try Capsule CRM!

Service Advantages

• Simple management. Intuitive interface, easy to organize contacts, deals and projects.
• More sales. Track leads, don't miss opportunities and increase profits.
• Convenient collaboration. Share information and effective teamwork on projects.
• Time saving. Automate routine tasks and focus on business development with Capsule CRM.

Features

• Order automation
• User-friendly interface
• Customer accounting
• Integration with platforms
• Sales optimization

Binotel SmartCRM: CRM from Binotel for efficient online order processing. 360° customer card, sales analytics, convenient tasks, and integration with a PBX for automating your business.

Service Advantages

• 360° customer profile. The entire history of interaction with the client in one place. Improve the quality of service.
• Order analytics. Track sales trends, improve strategies, and increase profits.
• Task automation. Forget about the routine! Automate processes and focus on business development.
• Integration with Binotel PBX. Connecting with customers becomes easier, all calls and data - in one system.

Features

• Order automation
• 360° customer profile
• PBX integration
• Sales analytics
• Convenient task management