Find your CRM

Best CRMs for Leads: Top 17 Systems

CRM Rating for Effective Lead Management

Best

Find your CRM

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Effective lead management, sales automation and increased profitability. Optimize your business with LP-CRM!

Main Advantages

  • Growth of sales. LP-CRM helps to attract more customers and increase profits.
  • Automation of routine. Optimize sales processes and free up time for business development.
  • Data analysis. Get a clear picture of marketing and sales performance.
  • Personalization. Interact with customers individually, increasing their loyalty.

Key Characteristics

  • Sales automation
  • User-friendly interface
  • Customer accounting
  • Lead analytics
  • Integrations with services
LP-CRM
№2

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for effective lead management. 360° customer card, detailed analytics, task setting and integration with PBX to increase sales and improve customer experience.

Main Advantages

  • 360° customer profile. The entire interaction history in one place for better service and personalization.
  • Powerful analytics. Track sales performance to optimize strategy and increase profits.
  • Task automation. Simplify daily routine tasks, freeing up time for business development.
  • Integration with Binotel PBX. Easily manage calls and save communication history automatically.

Key Characteristics

  • 360° customer profile
  • Sales automation
  • Analytics and reports
  • Integration with telephony
  • User-friendly interface
Binotel SmartCRM
№3

SalesDrive

SalesDrive - CRM for online stores that simplifies sales management. Integration with marketplaces, delivery services, and payment systems. Inventory management, sales funnel automation, and effective lead management.

Main Advantages

  • Easy integration. Connecting to marketplaces, deliveries, payments, and warehouse in a few clicks.
  • Sales growth. Automation of routine gives more time for customers and increases profits.
  • Work optimization. All information about customers and orders in one place, which simplifies management.
  • Business control. Convenient reports and analytics for making informed decisions about the development of SalesDrive.

Key Characteristics

  • CRM for e-commerce
  • Sales automation
  • Marketplace integrations
  • Online inventory management
  • Support for payments and deliveries
SalesDrive
№4

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: CRM for lead management with full integration into the Microsoft 365 ecosystem. Automate sales, improve customer engagement, and close more deals. Copilot will help speed up work and find insights.

Main Advantages

  • Integration with Microsoft 365. Seamless work with Outlook, Teams, and other familiar tools.
  • Copilot AI assistant. Increases team productivity with AI-powered prompts.
  • Sales optimization. Increases lead-to-customer conversion, improves sales funnel.
  • Analytics and reports. Full control over data, fact-based decision making.

Key Characteristics

  • Convenient lead management
  • Sales automation
  • Integration with Microsoft 365
  • Analytics and reports
  • Copilot Support
Microsoft Dynamics 365 Sales
№5

HubSpot CRM

HubSpot CRM - a powerful CRM for lead management, completely free in the basic version! Marketing, sales and customer support in one platform. The perfect solution for growing your business.

Main Advantages

  • Free core. Start now at no cost! Integrate marketing, sales, support.
  • Single platform. All customer data in one place for better collaboration.
  • Sales growth. Automation of routine tasks and data analysis to increase profits.
  • Service improvement. Personalized approach and quick response to customer requests.

Key Characteristics

  • Free CRM
  • Convenient lead management
  • Sales automation
  • Marketing in one place
  • Integration with tools
HubSpot CRM
№6

OneBox OS

OneBox OS - CRM/ERP platform for managing leads, sales and business. Automate processes, telephony, warehouse and document management in one system. Optimize customer relations and increase profits!

Main Advantages

  • Everything in one place. Processes, telephony, warehouse, documents - inside OneBox OS.
  • Sales growth. Automation of routine and lead control increase profits.
  • Full automation. From attracting a client to a successful deal - without manual labor.
  • Convenient integration. Easily connect your favorite services and expand your capabilities.

Key Characteristics

  • CRM+ERP in one system
  • Sales automation
  • Managing leads is easy
  • Telephony and warehouse
  • Process integration
OneBox OS
№7

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for managing leads with built-in telephony, email marketing, and AI assistant. Automate sales, improve customer engagement, and increase profits!

Main Advantages

  • Everything in one place. Phone, email, and AI for effective customer interaction on a single platform.
  • Sales automation. The AI assistant takes over the routine so you can focus on deals.
  • User-friendly interface. Intuitive design for quick learning and increased productivity.
  • Increased sales. Freshworks CRM helps attract more customers and close more deals.

Key Characteristics

  • Intuitive interface
  • Easy lead management
  • Sales automation
  • Built-in telephony
  • AI Sales Assistant
Freshworks CRM (Freshsales)
№8

Apptivo

Apptivo - is a suite of business applications with a CRM core, perfect for small to medium-sized businesses. Manage leads, sales, and other processes effectively with Apptivo!

Main Advantages

  • Більше лідів, менше зусиль. Apptivo automates customer acquisition and simplifies their processing, increasing conversion.
  • Data centralization. All customer information in one place, improves interaction and personalization.
  • Sales optimization. Track deal progress, analyze performance, increase profit.
  • Growth for SMB. Apptivo is a scalable solution adapted for the development of your small and medium-sized business.

Key Characteristics

  • CRM for SMB
  • Lead management
  • Sales automation
  • Reporting and analytics
  • Integration with Apptivo
Apptivo
№9

Less Annoying CRM

Less Annoying CRM - CRM system designed for easy lead and customer management. Without unnecessary functions and complexities, it is ideal for small businesses. Easy start, quick learning, efficient customer base management.

Main Advantages

  • Simple interface. Easy to learn, intuitive, without unnecessary functions.
  • Convenient customer management. All customer information in one place, quick access.
  • Sales optimization. Increase sales, improve customer communication.
  • Support is always there. Fast and efficient support, assistance in solving issues.

Key Characteristics

  • Easy to use
  • For small businesses
  • Lead management made easy
  • Without unnecessary functions
  • Fast implementation
Less Annoying CRM
№10

Bitrix24

Bitrix24 - A CRM system for leads that combines sales, contact center, and project management. Automate your sales funnel, attract and process leads more effectively! All in one place.

Main Advantages

  • All in one place. Manage sales, communicate with customers, and manage projects in a single platform.
  • Increased sales. Automate your sales funnel to find more customers and deals.
  • Improved communications. Ensure fast and effective communication with customers through various channels.
  • Optimized workflow. Make team work cohesive and productive using Bitrix24 tools.

Key Characteristics

  • Sales automation
  • Email integration
  • User-friendly interface
  • Customer tracking
  • Team collaboration
Bitrix24
№11

Pipedrive

Pipedrive - CRM for growing your sales. Visualize the sales funnel, easily manage deals, and increase conversion. Focus on the main thing - closing deals, and Pipedrive will help streamline processes.

Main Advantages

  • Visual pipeline. Clearly see the status of each deal and easily manage sales.
  • Increased conversion. Pipedrive helps close more deals by focusing on key actions.
  • Automation of routine. Focus on customers, not repetitive tasks, through automation.
  • Easy to use. Intuitive interface for quick implementation and efficient operation.

Key Characteristics

  • Visualization of the sales funnel
  • Simple user interface
  • Automation of routine tasks
  • Effective lead management
  • Reporting and deal analytics
Pipedrive
№12

Vtiger CRM

Vtiger CRM - a single platform for managing sales, marketing, and customer support. Streamline the process of attracting and processing leads, increase conversion, and improve customer service. The perfect solution for your business!

Main Advantages

  • Зростання продажів. An effective tool to increase the profits of your business.
  • Data centralization. All customer information in one place, instant access.
  • Marketing optimization. Automation of campaigns to attract new customers.
  • 24/7 customer support. Quick response to requests and problem solving, increased loyalty.

Key Characteristics

  • Sales automation
  • Data centralization
  • User-friendly interface
  • Integration with services
  • 24/7 customer support
Vtiger CRM
№13

Salesforce Sales Cloud

Salesforce Sales Cloud is a leading CRM for managing leads, deals, and customers. Build a powerful sales funnel, analyze data, and increase profits! Optimize the sales department with Salesforce.

Main Advantages

  • Sales growth. Salesforce helps increase the number of deals and their average check, optimizing the sales funnel.
  • Improved analytics. Get in-depth reports on sales performance, forecast and make informed decisions.
  • Personalized experience. Personalize communication with customers, build strong relationships and increase their loyalty.
  • Effective collaboration. Ensure smooth operation of sales and marketing departments to achieve common goals.

Key Characteristics

  • Sales automation
  • Detailed analytics
  • Personalization of interaction
  • Convenient lead management
  • Building sales funnels
Salesforce Sales Cloud
№14

SuiteCRM

SuiteCRM - a powerful open-source CRM for effective lead management. Flexible customization to meet your business needs. Scalability and integration with other systems.

Main Advantages

  • Відкритий код. Full control over data and customization to meet business needs.
  • Wide opportunities. Adaptation to any business processes and integration with other services.
  • Data security. Ensuring the confidentiality and protection of company information.
  • Cost savings. No license fees and flexible scaling.

Key Characteristics

  • Free CRM
  • Open source
  • Flexible configuration
  • Lead management
  • Sales automation
SuiteCRM
№15

Creatio (Sales)

Creatio (Sales) is a low-code CRM platform for managing leads and sales. Automate business processes, attract more customers and increase profits with an intuitive CRM.

Main Advantages

  • Fast sales automation. Automate routine processes, increase team productivity and accelerate deal closures with Creatio (Sales).
  • Personalized approach. Customize Creatio (Sales) to the needs of your business with a low-code platform.
  • Clear analytics. Get real-time reports and monitor key sales performance indicators.
  • Effective teamwork. Communicate, share information and collaborate on deals in a single environment.

Key Characteristics

  • Sales automation
  • Flexible customization
  • Low-code/No-code
  • Lead management
  • 360° customer profile
Creatio (Sales)
№16

amoCRM

amoCRM - a CRM focused on communications! Chat funnels, chatbots and omnichannel dialogues will help you manage leads more effectively and increase sales. Integrate messengers and communicate with customers where they are comfortable!

Main Advantages

  • Sales growth. More deals thanks to chat funnels and communication automation.
  • Customers are always online. Omnichannel: communicate in a messenger that is convenient for the client.
  • Time saving. Chatbots handle routine requests 24/7, freeing up managers.
  • Personalized approach. Personalize communication, increasing customer loyalty with amoCRM.

Key Characteristics

  • Convenient CRM for leads
  • Sales automation
  • Integration with messengers
  • Omnichannel for business
  • amoCRM: chat sales
amoCRM
№17

Odoo CRM

Odoo CRM is a powerful CRM module integrated into the Odoo ERP system. Effectively manage leads, sales, and customers on a single platform. Automate processes, increase conversion rates, and improve customer relationships!

Main Advantages

  • Full integration. Data from different departments in one place for better collaboration and analysis.
  • Intuitive interface. Easy to learn, minimal team training time.
  • Sales automation. Increase team efficiency with automated tasks.
  • Progress tracking. Control the sales funnel and achieve your goals.

Key Characteristics

  • Lead centralization
  • Full funnel control
  • Integration with Odoo
  • Sales automation
  • Reporting and analytics
Odoo CRM
General table

CRM: comparison

# Tool Purpose What it can do Free Price starts from
1LP-CRMProduct business, e-commerce, servicesLead management, automation, reportingFree version for up to 50 orders per monthfrom $9/month
2Binotel SmartCRMSmall business, medium business360° profile, integration with PBX, sales analytics-from 399 UAH/month per employee
3SalesDriveOnline stores, e-commerceSales automation, integrations, inventory management14 day testfrom 349 UAH/month
4Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, lead management, Microsoft 365 integration30 day trialfrom $65/month per user
5HubSpot CRMSmall business, startupsFree CRM, integration, scalingFree planfrom $20/month per user
6OneBox OSSMB, large businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
7Freshworks CRM (Freshsales)Small, medium businessLead management, automation, AI assistantFree planfrom $9/month per user
8ApptivoSmall business, medium businessCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
9Less Annoying CRMSmall businesses, freelancersSimplicity, affordability, organization30-day test$19/month per user
10Bitrix24SMBs, EnterprisesCRM, automation, communicationsFree planfrom $61/month (5 users)
11PipedriveSmall business, salesSales funnel, deals, automationTest 14 daysfrom $14.90/month per user
12Vtiger CRMSmall, medium businessAutomation, integration, supportTest 15 daysfrom $15/month per user
13Salesforce Sales CloudSales, marketing, customersLead management, automation, analytics30 day trialfrom $25/month per user
14SuiteCRMAny business, enterprisesOpen source, customization, integrationOpen source software (free)from $0/month (self-hosted)
15Creatio (Sales)Sales, marketingLeads, deals, automationFree trial accessprice on request
16amoCRMSmall business, salesChat funnels, omnichannel, chatbots14 day testfrom $15/month per user
17Odoo CRMSmall business, medium businessLead management, automation, data analysisOne App Free (CRM free)from €24.90/month per user
Questions and Answers

Questions and Answers

? What does the system provide for customer acquisition
It helps to collect, process, and track leads, increasing sales
? What is the price of programs for working with a customer base
The cost depends on the functionality and number of users, there are both paid and free options
? How to choose the best platform for leads
It is worth considering business needs, budget, and integration with other tools
? Is training required to work with the platform
Most platforms are intuitive, but there are often training materials and support
? What functions are important for a customer database
It is important to have convenient organization, segmentation, automation, and analytics
? Is it possible to integrate the platform with other services
Yes, integration with mail, telephony, and social networks greatly simplifies the work
? How does the system help increase sales
Process automation, improved communication, and data analysis help close more deals
? What to do if the platform is not suitable
Most offer a trial period or a refund option