The Best CRMs for Ecommerce: Top 25 Systems

LP-CRM is a CRM system created for e-commerce, product business and services. Automate sales, manage customers and increase profits with LP-CRM! The perfect solution for your online store.

What you get

• Understandable interface. Intuitive navigation for quick team training and efficient work with customer data.
• Sales automation. Increase sales with automated sales funnels and reminders.
• Integration with platforms. Easily connect LP-CRM to your website, email, etc. for centralized data management.
• Real-time analytics. Get reports on key business metrics to make informed decisions and optimize strategies.

Characteristics

• Sales automation
• Integration with marketplaces
• User-friendly interface
• 24/7 support
• Reporting and analytics

Zoho CRM - cloud-based CRM for e-commerce that automates sales, marketing, and customer support. Optimize your sales funnel, improve customer service, and increase the profit of your online business with Zoho CRM!

What you get

• Sales growth. Optimize your sales funnel, increase conversion and profit with Zoho CRM.
• Marketing automation. Attract more customers, customize email newsletters and track results.
• Personalized service. Provide exceptional support, increase customer loyalty with Zoho CRM.
• Single platform. Manage sales, marketing and service in one Zoho CRM cloud system.

Characteristics

• Easy integration with e-commerce
• Sales automation
• Marketing support
• Service personalization
• Zoho Cloud Platform

Streak CRM - a CRM built right into Gmail that makes managing customers and deals incredibly convenient. Customize pipelines for your e-commerce business and efficiently track every stage of sales without leaving your email.

What you get

• Gmail integration. Work with customers directly from your email, without switching.
• Custom pipelines. Customize your sales funnel to your needs.
• Sales automation. Free up time for strategy, not routine.
• Improved communication. The entire history of correspondence with the client in one place.

Characteristics

• Sales automation
• Integration with Gmail
• Pipelines for e-commerce
• Convenience for online stores
• Sales analytics in CRM

Capsule CRM - simple and convenient CRM for e-commerce. Manage contacts, deals and projects in one place. Optimize sales and improve customer relationships.

What you get

• Simple contact management. Store all customer data in one place, easily find and update information.
• Increase sales. Track deals, automate processes and close more sales.
• Project optimization. Plan, manage tasks and communicate with the team more efficiently.
• Convenient integration. Connect your favorite tools and services for comprehensive work.

Characteristics

• CRM for e-commerce
• Easy to use
• Contacts and deals
• Integration with platforms
• Project support

Agile CRM - A CRM system that unifies sales, marketing, and customer support in a single interface. An ideal solution for e-commerce to increase sales and improve customer loyalty.

What you get

• All in one place. Manage sales, marketing, and service on one platform.
• Sales automation. Increase sales efficiency by automating routine tasks.
• Marketing personalization. Make your marketing campaigns more targeted and effective.
• Improved customer support. Provide fast and high-quality customer support.

Characteristics

• All in one place
• Process automation
• 24/7 customer support
• Intuitive interface
• Increased sales

Keap (formerly Infusionsoft) - CRM with powerful marketing automation, built specifically for entrepreneurs. The perfect solution for e-commerce, allowing you to automate sales, segment customers and increase profits. Optimize your business with Keap!

What you get

• Sales automation. Attract more customers and increase profits automatically, without manual work.
• Personalized marketing. Create unique offers for each customer, increasing loyalty and sales.
• Centralized management. All information about customers and sales in one place, convenient control and analytics.
• Time saving. Automate routine tasks, free up time to develop your business with Keap (ex-Infusionsoft).

Characteristics

• Sales automation
• Conversion growth
• Email personalization
• Customer segmentation
• Easy integration

NetHunt CRM is a CRM system that integrates with Gmail. Manage leads, sales funnels, and automate business processes without leaving your email. The perfect solution for e-commerce that will simplify customer management and increase sales.

What you get

• Everything in Gmail. Manage sales, marketing, and customer support without leaving the familiar Gmail interface.
• More leads. Automatically capture potential customers from web forms and other sources.
• Sales automation. Customize funnels, tasks, and reminders to avoid missing anything.
• Sales analytics. Track key metrics and make informed decisions for business growth.

Characteristics

• CRM for e-commerce
• Integration with Gmail
• Sales automation
• Convenient sales funnels
• Lead management

Insightly - CRM system for small and medium-sized businesses with project integration. Optimize sales, manage clients and projects in one place. A great solution for e-commerce to increase the efficiency of working with customers and orders.

What you get

• Simple customer management. Centralized customer database, communication history and deals in one place.
• Sales automation. Increase sales by automating routine tasks and reminders.
• Project optimization. Manage projects efficiently, control deadlines and resources.
• Integration with tools. Easy integration with your favorite tools, such as email and social networks.

Characteristics

• CRM for e-commerce
• Integrations for SMB
• Project management
• Sales automation
• Insightly Analytics

KeepinCRM is a simple CRM for small and medium-sized businesses, ideal for e-commerce. Manage customers, tasks, deals, inventory, and finances in one place. Streamline sales and increase profits!

What you get

• Easy customer management. Store all customer information in one place to better understand and meet their needs.
• Sales optimization. Track deals, automate the sales funnel, and increase profits.
• Inventory and finance control. Accurate inventory management, payment tracking, and financial analysis for better planning.
• Task automation. Automatically set tasks, reminders, and improve coordination between employees.

Characteristics

• Sales automation
• 360° Customer Accounting
• Integration with marketplaces
• Convenient inventory management
• Online financial control

Monday sales CRM - is a flexible CRM system for ecommerce, built on the monday.com platform. Optimize sales, manage customers, and automate processes in a single space. Ideal for scaling your online business.

What you get

• Sales growth. Effective customer management, increased conversions, and profit.
• Automation of routine tasks. Free up team time from repetitive tasks, focus on customers.
• Simple setup. Easily adapt the platform to your business needs, no code required.
• Full integration. Works with other tools, uniting data in one place.

Characteristics

• Sales automation
• Integration with monday.com
• User-friendly interface
• Analytics and reports
• 24/7 customer support

SalesDrive - CRM for online stores: automate your business! Integrations with marketplaces, delivery services, payment systems, and warehouse management. Manage orders and customers effectively!

What you get

• Sales automation. SalesDrive integration with platforms saves time, reduces manual labor, and increases order processing efficiency.
• All in one place. Manage orders, customers, warehouse and finances from a single SalesDrive platform.
• Profit growth. SalesDrive helps increase the average check, increase customer loyalty and optimize marketing costs.
• Reporting and analytics. Get clear reports on key business indicators, analyze data for informed decision-making.

Characteristics

• CRM for e-commerce
• Sales automation
• Integrations: all in one
• Online warehouse accounting
• SalesDrive: business growth

amoCRM is a CRM system that increases sales for e-commerce businesses through messengers. Automate communication, build chat funnels, use bots, and conduct omnichannel dialogues with customers in one window. Increase loyalty and conversion!

What you get

• Messenger focus. Communicate with customers where they are comfortable - in messengers, increase sales.
• Chat funnels. Automate the processing of requests, don't lose a single customer.
• Omnichannel. All dialogues in one window, effective communication management.
• More sales. Increase profits through automation and personalization.

Characteristics

• Online sales automation
• Convenient integration with e-commerce
• Customer support in messengers
• Omnichannel chat funnels
• amoCRM: leader in chat-CRM

SuiteCRM - Open source CRM for e-commerce. Extensive customization allows you to adapt the system to the needs of your business. Optimize sales, marketing, and customer support!

What you get

• Open source. Full freedom of customization to suit the needs of your business and integration with other tools.
• Data centralization. All customer and sales information in one place for better analysis and reporting.
• SuiteCRM Flexibility. Adapt the platform to unique workflows, do not be limited to standard solutions.
• Cost savings. No license fees and opportunities for independent support and development.

Characteristics

• Sales automation
• Flexible customization
• E-commerce integration
• Customer analytics
• Open source code

Nutshell - CRM and email marketing in one tool, designed for B2B teams. Simplifies customer management and automates email newsletters. The ideal choice for ecommerce to help increase sales and improve customer relationships.

What you get

• Understandable interface. Easy to learn, minimum time for team adaptation.
• Effective email marketing. Automate mailings, increase sales.
• Full sales control. Track every stage, predict profit.
• Optimization of B2B processes. Nutshell simplifies collaboration and increases your profit.

Characteristics

• CRM for e-commerce
• Email integration
• B2B orientation
• Ease of use
• Sales automation

HubSpot CRM - a powerful CRM for e-commerce! Free core with marketing, sales and customer support tools. Optimize your sales funnel, automate processes and increase customer loyalty on a single platform.

What you get

• Free CRM core. Get a powerful tool for managing customers without initial costs.
• All in one place. Combines marketing, sales and support for effective work.
• Marketing automation. Attract more customers and increase sales with automation.
• Personalized experience. Create unique offers for each client, increasing loyalty.

Characteristics

• CRM for e-commerce
• Free start
• Marketing + sales
• Single platform
• Convenient support

Odoo CRM - an integrated CRM module within the Odoo ERP system. The perfect solution for e-commerce, allowing you to centralize sales, customer, and marketing management, optimizing all business processes.

What you get

• All in one place. Manage sales, marketing, and support from a single Odoo platform. Data is integrated, and analytics are transparent.
• Increase sales. Optimize your sales funnel, track leads, and close more deals.
• Clear analytics. Get clear reports on sales performance and team actions. Make informed decisions.
• Marketing automation. Engage customers with targeted campaigns and personalized content. Save time and resources.

Characteristics

• Sales automation
• User-friendly interface
• Integration with Odoo
• Analytics and reports
• Customer Support

Pipedrive - CRM designed for e-commerce growth! Visualize the sales funnel, track deals, and automate routine tasks. Pipedrive will help increase conversion and reach new heights in your business!

What you get

• Understandable pipeline. Visualization of sales at each stage of the deal, easy control.
• Deal conversion increases. With Pipedrive, more deals move to successfully closed.
• Routine automation. Automatic actions and reminders save you time.
• Easy integration. Integrates with other tools for ecommerce.

Characteristics

• Convenient CRM for e-commerce
• Sales visualization
• Routine automation
• Growth in deal conversion
• Integration with platforms

Creatio (Sales) - low-code CRM for ecommerce. Automate sales, marketing, and service on a single platform. Optimize processes, increase customer loyalty, and increase the profit of your online business.

What you get

• Sales automation. Increase work efficiency by automating routine tasks.
• Personalized experience. Create unique offers for customers, increasing loyalty.
• Flexibility of settings. Adapt the platform to the needs of your business using low-code.
• Effective data management. Centralized storage of customer information for better analysis.

Characteristics

• Sales automation
• Low code, flexibility
• CRM for e-commerce
• Process automation
• Profit growth

Microsoft Dynamics 365 Sales - CRM for e-commerce with close integration with other Microsoft 365 products. Optimize sales, improve customer service, and use the AI-powered Copilot to increase the efficiency of your online business.

What you get

• Integration with Microsoft 365. Simplifies working with mail, calendar and other tools.
• Artificial intelligence Copilot. Automates routine tasks, provides valuable insights for sales.
• Increased sales. Improves customer interaction and increases their loyalty.
• Data centralization. All customer information in one place for better analysis.

Characteristics

• Sales automation
• Integration with 365
• Copilot for analysis
• Real-time reporting
• 24/7 customer support

Bitrix24 - CRM and workspace for ecommerce. Automate sales, manage customers, projects, and communications in one place. Optimize your online store and increase profits! Everything you need for effective ecommerce.

What you get

• Зростання продажів. More leads, deals, and satisfied customers with Bitrix24.
• Data centralization. All customer information in one place for better service.
• Automation of routine tasks. Forget about manual data entry and reports, Bitrix24 will do it for you.
• Teamwork. A shared workspace for effective team interaction.

Characteristics

• Sales automation
• Integration with stores
• Customer management made easy
• Analytics for growth
• All in one place

Less Annoying CRM is a super simple CRM, perfect for small ecommerce businesses. No unnecessary complexity, just the necessary tools for managing customers and sales. Easy start and effective work from day one!

What you get

• Easy interface. Intuitive design, minimum training for the team.
• Understandable price. Transparent cost, no hidden fees or surprises.
• Customer organization. Keep all customer information in one place.
• Business support. The team will help you set up and use the tool.

Characteristics

• CRM for e-commerce
• Integration with stores
• Sales automation
• User-friendly interface
• Ukrainian language support

Copper - CRM, tightly integrated with Google Workspace, ideal for e-commerce. Manage clients and sales directly from Gmail, save time and increase productivity.

What you get

• Integration with Gmail. Manage customers directly from email, saving time.
• Full data visibility. Get a holistic view of customers in Google Workspace.
• Sales automation. Free up time from routine, focus on deals.
• Profit growth. Optimize the sales funnel and increase conversion.

Characteristics

• Convenient CRM for e-commerce
• Integration with Google Workspace
• Sales optimization
• Business process automation
• Copper & Gmail support

CPAshka - CRM for dropshipping. Automate work with dropshippers, track their sales and calculate payments. Save time and increase profit! The perfect solution for e-commerce.

What you get

• Automatization of dropshipping. Forget about routine, the system will do everything for you! Optimize processes and save time.
• Accurate accounting of dropshippers. CPAshka will automatically calculate payments to each partner. No Excel tables!
• Profit increase. Effective data management = more satisfied customers and higher sales!
• Real-time sales analytics. Track key metrics to quickly respond to market changes and maximize profits.

Characteristics

• Automatization of dropshipping
• Convenient partner accounting
• Integration with marketplaces
• E-commerce sales analytics
• CPA network support

Freshworks CRM (Freshsales) - A powerful CRM system with integrated telephony, email, and AI assistant. An ideal solution for e-commerce, allowing you to automate sales, improve customer communication, and increase profits.

What you get

• Increased sales. Intelligent tools help you find and close more deals.
• Time saving. Automation of routine tasks frees up time for strategy and customers.
• Improved service. A single platform for email, calls, and AI support for customers.
• All in one place. Freshsales combines sales, marketing, and support for better teamwork.

Characteristics

• Sales automation
• Built-in telephony
• AI sales assistant
• For e-commerce business
• Email integration

OneBox OS - CRM/ERP system for e-commerce. Automate sales, warehouse, telephony and document management in one solution! Optimize business processes, increase profits with OneBox OS.

What you get

• All in one place. Manage sales, warehouse, delivery and finance from a single OneBox OS platform.
• Automation of routine. Forget about manual data entry and repetitive tasks, focus on development.
• Sales growth. Optimize the sales funnel, increase customer loyalty, increase profits.
• Simple scaling. Easily adapt OneBox OS to the growing needs of your business.

Characteristics

• CRM/ERP for e-commerce
• Business automation
• Simple management
• Integration with platforms
• 24/7 support