Choose a CRM for your niche

CRM System Rankings for Customer Management in Ukraine

Top CRM for Your Business: Review and Comparison.

Best

Choose a CRM for your niche

№1

LP-CRM

LP-CRM - CRM for product businesses, e-commerce, and service industries. Automate sales, manage customers, and increase profits! User-friendly interface, powerful tools for your business growth.

Service Advantages

  • Increased Sales. Marketing and sales automation for attracting and retaining customers, personalized offers.
  • Business Optimization. Improved efficiency, data analysis, routine task automation, informed decision-making.
  • Integration with Platforms. Connection with popular services for e-commerce and services, data exchange.
  • Simple Implementation. Intuitive interface, quick training, minimized adaptation time.

Functionality

  • Sales Automation
  • User-Friendly Interface
  • Customer Accounting
  • Website Integration
  • Sales Analytics
LP-CRM
№2

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage clients, tasks, deals, warehouse and finances in one place. Optimize your business with KeepinCRM!

Service Advantages

  • Simple interface. Easy to learn, quick to start working, without unnecessary complications.
  • All in one place. Manage customers, tasks, deals and finances with KeepinCRM.
  • Sales optimization. Increase team efficiency and increase profits.
  • Business control. Analyze data, make informed decisions, develop business.

Functionality

  • Easy to use
  • For small business
  • Accounting for clients, deals
  • Warehouse and financial accounting
  • Sales automation
KeepinCRM
№3

Pipedrive

Pipedrive - CRM that helps you focus on deals. Visualize your sales pipeline, automate routine tasks, and increase deal conversion. The perfect CRM to grow your business!

Service Advantages

  • Visual pipeline. Easily track every deal and plan actions for successful closure.
  • Deal conversion. Pipedrive helps increase the number of successful deals by focusing on sales.
  • Integrations. Connect your favorite tools for seamless operation and data exchange.
  • Simple interface. Intuitive design for quick learning and efficient teamwork.

Functionality

  • Visual pipelines
  • Convenient CRM for sales
  • Focus on deal conversion
  • Easy to use
  • Automation of routine tasks
Pipedrive
№4

Less Annoying CRM

Less Annoying CRM is a super-simple CRM system designed for small businesses. No unnecessary functions, only the necessary tools for managing customers and deals. Easy to use, affordable and effective!

Service Advantages

  • Intuitive interface. Easy to learn and use, saving time on training for the team.
  • Transparent price. No hidden fees, simple and clear cost.
  • Customer support. Fast and effective help, personalized approach.
  • Contact organization. Keep all customer information in one place, nothing will be lost.

Functionality

  • Intuitive interface
  • Ease of setup
  • Affordable price
  • Customer support
  • Optimization for small business
Less Annoying CRM
№5

CPAshka

CPAshka is a CRM system for dropshipping that automates accounting and management of dropshippers. Simplify your business by focusing on development, not routine tasks!

Service Advantages

  • Automatic calculation. Accurate accounting of payments to dropshippers, no manual calculations!
  • Saving time. Frees up time to focus on scaling your business.
  • Convenient dropshipper management. All information about dropshippers in one place.
  • Sales analytics. Track the effectiveness of dropshippers and products.

Functionality

  • Dropshipping automation
  • Convenient customer accounting
  • Dropshipper counting
  • Sales optimization
  • Performance analysis
CPAshka
№6

SuiteCRM

SuiteCRM - Open source CRM that offers flexible customization for businesses of any size. Manage sales, marketing and customer service effectively! A free alternative to proprietary solutions.

Service Advantages

  • Open source. Full control over data, without dependence on the supplier.
  • Numerous settings. Adapt the system to the needs of your business, not vice versa.
  • Cost savings. No license fees, you only pay for implementation and support.
  • Full integration. Easily integrates with other business applications, expanding capabilities.

Functionality

  • Open Source
  • Flexible customization
  • Sales automation
  • Ukrainian language support
  • Integration with other systems
SuiteCRM
№7

amoCRM

amoCRM - CRM with a focus on messengers. Automate sales through chat funnels, use bots and build omnichannel dialogues with customers in one place. Increase conversion and loyalty!

Service Advantages

  • Chat funnels. Automate sales through messengers and increase conversion.
  • Omnichannel dialogues. All customer requests in one window, nothing will be lost!
  • Sales in messengers. Customers buy where it is convenient for them - in familiar messengers.
  • Automation with bots. Set up bots for 24/7 responses and orders.

Functionality

  • Convenient CRM for sales
  • Communication automation
  • Chatbots for leads
  • Omnichannel for customers
  • Clear deal analytics
amoCRM
№8

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for effective customer management. 360° customer card, sales analytics, task setting and integration with PBX for maximum productivity of your business.

Service Advantages

  • 360° customer card. The entire communication history in one place, instant access to data.
  • Sales analytics. Track performance, make informed decisions.
  • Integration with PBX. Automatic collection of call data, no missed calls.
  • Task automation. Reminders, reports, everything under control, nothing will be forgotten.

Functionality

  • 360° customer profile
  • Sales analytics
  • Integration with PBX
  • Task automation
  • User-friendly interface
Binotel SmartCRM
№9

NetHunt CRM

NetHunt CRM is a CRM system integrated into Gmail. Manage leads, sales funnels, and automate processes directly from your email. A convenient solution for small and medium-sized businesses.

Service Advantages

  • All in Gmail. Manage sales, marketing, customer support directly from your email.
  • Lead Management. Track potential customers at every stage of the sales funnel.
  • Sales Automation. Automate routine tasks and focus on building relationships.
  • Reporting and Analytics. Get valuable insights into your business to make informed decisions.

Functionality

  • CRM in Gmail
  • Simple and Integrated
  • Sales Automation
  • Convenient sales funnels
  • Customer Support
NetHunt CRM
№10

Copper

Copper - CRM system tightly integrated with Google Workspace, especially Gmail. An ideal solution for managing clients directly from your inbox and other Google tools. Increase productivity and organize sales with Copper!

Service Advantages

  • Integration with Gmail. The entire history of communications with the client in the mail. Convenient and fast.
  • User-friendly interface. Intuitive, does not require lengthy training.
  • Routine automation. Forget about manual data entry, everything is automated.
  • Increase sales. More opportunities for deals, better sales organization.

Functionality

  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • Deal tracking
  • Contact management
Copper
№11

SugarCRM

SugarCRM - flexible open-source CRM system designed to optimize B2B sales. Customize it to your needs and get the most out of customer interaction.

Service Advantages

  • Open Source. Full freedom of customization and integration with other services.
  • Flexibility for B2B. Adaptation to the specifics of B2B sales of any complexity.
  • Sales automation. Increased team efficiency and reduced deal cycle.
  • Detailed analytics. Tracking key indicators for informed decision-making.

Functionality

  • Open source
  • B2B orientation
  • Flexible setup
  • Sales automation
  • Customer analysis
SugarCRM
№12

Close

Close - CRM for sales teams focused on increasing sales through calls and email newsletters. Automate routine tasks, track progress, and close more deals with Close!

Service Advantages

  • Більше дзвінків!. Close optimizes calls, increasing the number of contacts with leads.
  • Powerful email series. Automate a chain of emails to nurture leads into a deal.
  • Real-time reporting. Track team progress and respond quickly to changes.
  • Integration with tools. Close easily connects to your workflow.

Functionality

  • Simple interface
  • Call integration
  • Email automation
  • Sales reporting
  • Funnel optimization
Close
№13

Capsule CRM

Capsule CRM is an easy-to-use CRM for effective management of contacts, deals and projects. An ideal solution for small and medium-sized businesses looking to improve customer engagement.

Service Advantages

  • Easy to use. Intuitive interface for quick team training.
  • Convenient contact management. All customer information in one place, easy search and editing.
  • Sales optimization. Track deals and projects from start to finish, increase profits.
  • Improved communication. Shared data access, effective collaboration between departments.

Functionality

  • Easy to use
  • Convenient contact management
  • Sales management
  • Accounting for deals and projects
  • Integrations with tools
Capsule CRM
№14

Insightly

Insightly - CRM that combines customer and project management. The perfect solution for small and medium-sized businesses (SMBs). Expand your capabilities with integrations to other services. Manage customers, projects, and sales in one place! benefit1 - All in one place

Service Advantages

  • Все в одному місці. Combine customer data, projects, and communications for better control.
  • Sales growth. Personalize interactions and increase profits by attracting more customers.
  • Simple integration. Connect your favorite tools for efficient work without obstacles.
  • Data analysis. Gain valuable insights for making informed decisions and business development.

Functionality

  • CRM for SMB
  • Project management
  • Integrations
  • User-friendly interface
  • Sales automation
Insightly
№15

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM with powerful marketing automation, built specifically for entrepreneurs. Streamline sales, automate routine, and grow your business more efficiently with Keap!

Service Advantages

  • Sales growth. Automate your sales funnel and attract more customers.
  • Time saving. Marketing automation and routine tasks.
  • Personalized experience. Create customized offers for customers.
  • All in one place. Manage marketing, sales and contacts.

Functionality

  • Sales automation
  • CRM for small business
  • Marketing in Keap
  • User-friendly interface
  • Customer support 24/7
Keap (ex-Infusionsoft)
№16

Vtiger CRM

Vtiger CRM is the only platform for managing sales, marketing, and customer support. Streamline business processes, increase productivity, and improve customer engagement with our comprehensive CRM system.

Service Advantages

  • Єдина платформа. Everything: sales, marketing, support - in one place for better coordination and efficiency.
  • Increased sales. Sales automation leads to increased profits and customer satisfaction.
  • Marketing optimization. Effective campaigns, customer engagement, results analysis - all in one tool.
  • Support improvement. Quick response to requests, increased customer loyalty, convenient communication.

Functionality

  • Intuitive interface
  • Sales automation
  • 24/7 customer support
  • Flexible settings
  • Email integration
Vtiger CRM
№17

Nutshell

Nutshell is a simple CRM with email marketing built specifically for B2B teams. Organize sales, automate mailings, and build strong customer relationships in one intuitive tool.

Service Advantages

  • Intuitive interface. Easy to learn, quick to start selling.
  • Full control over deals. Track every deal, increase profits.
  • Sales automation. More deals, less manual work with Nutshell.
  • Effective email marketing. Attract customers, increase loyalty.

Functionality

  • Intuitive interface
  • B2B orientation
  • Email marketing
  • Simple integration
  • Team support
Nutshell
№18

HubSpot CRM

HubSpot CRM - Free CRM system for effective customer management. Marketing, sales and support in one platform. Optimize all processes and increase profits!

Service Advantages

  • Free core. Get started right away with the basic tools, at no cost. Expand your needs over time.
  • All in one place. Marketing, sales and support in a single platform for efficient operation.
  • Automation. Routine tasks are performed automatically, freeing up time for development.
  • Improved interaction. Understand customer needs to build strong relationships.

Functionality

  • Free CRM
  • Marketing Integration
  • Sales Automation
  • Customer Support
  • User-friendly interface
HubSpot CRM
№19

Salesforce Sales Cloud

Salesforce Sales Cloud is a leading CRM for sales automation, building an effective funnel, and in-depth analytics. Optimize customer interaction and increase your business profits.

Service Advantages

  • Sales growth. Optimize your sales funnel, find opportunities, and increase profits.
  • Relationship improvement. Personalized approach to customers, which increases their loyalty and satisfaction.
  • Data analytics. Get deep insights about customers and the effectiveness of the sales team.
  • Work optimization. Automate routine tasks and focus on important deals.

Functionality

  • Sales automation
  • Reporting and analytics
  • Contact management
  • System customization
  • Integration with other services
Salesforce Sales Cloud
№20

KeyCRM

KeyCRM - Ukrainian CRM system for effective business management. Collect orders from all channels, communicate with customers, manage inventory, and analyze data in one place. Optimize your business processes with KeyCRM!

Service Advantages

  • All in one place. Manage orders, inventory, and communications from various channels in a single KeyCRM interface.
  • Automation of routine tasks. Forget about manual data entry and focus on business development, automate processes.
  • Full analytics. Get clear reports and analyze sales performance for informed decision-making.
  • Ukrainian support. KeyCRM is developed by a Ukrainian team taking into account the needs of local business, fast and qualified support.

Functionality

  • Order management
  • Channel integration
  • Customer communications
  • Inventory management
  • Sales analytics
KeyCRM
№21

monday sales CRM

monday sales CRM - it is a flexible CRM system based on monday.com, designed to optimize sales. Automate the sales funnel, manage contacts and improve team collaboration. The perfect solution for effective customer management.

Service Advantages

  • Data centralization. All customer information in one place, easy access for the team.
  • Convenient visualization. Intuitive monday.com boards for tracking deal progress.
  • Automation of routine. Reduce the amount of repetitive tasks, focus on sales.
  • Collaboration. Improve communication and collaboration within the team.

Functionality

  • Integration with monday.com
  • Sales automation
  • User-friendly interface
  • Reporting and analytics
  • Customer support
monday sales CRM
№22

Agile CRM

Agile CRM is a comprehensive CRM system that integrates sales, marketing, and customer support tools into a single, user-friendly interface. Optimize customer interactions and increase profits with Agile CRM!

Service Advantages

  • Single platform. Combines sales, marketing, and service in one place for better coordination.
  • Sales growth. Effective lead and deal management increases company profits.
  • Routine automation. Simplifies repetitive tasks, freeing up time for strategy and customers.
  • Service improvement. Quick response to customer inquiries increases their loyalty.

Functionality

  • Customer management
  • Sales, marketing, service
  • User-friendly interface
  • Process automation
  • Customer support
Agile CRM
Comparison

CRM comparative characteristics table

# Product Purpose Key features Trial Approximate price from
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, profit increaseFree version for up to 50 orders per monthfrom $9/month
2KeepinCRMSmall business, medium businessClients, deals, tasksTest 7 daysfrom 290 UAH/user/month
3PipedriveSales, marketing, businessSales pipeline, automation, deal conversion14 day trialfrom $14.90/month per user
4Less Annoying CRMSmall business, entrepreneursContacts, deals, calendar30 day test$19/month per user
5CPAshkaDropshippers, eCommerce, entrepreneursAutomation, accounting, managementFree for the first 100 leadsfrom $5/month
6SuiteCRMBusiness, enterprisesOpen source, settings, integrationOpen Source Software (free)from $0/month (self-hosted)
7amoCRMSmall business, salesMessenger sales, chatbots, omnichannel14 days testfrom $15/month per user
8Binotel SmartCRMSmall business, medium businessCRM, automation, integration-from 399 UAH/month per employee
9NetHunt CRMSMB, Sales, MarketingGmail integration, automation, sales funnels14-day Trialfrom $24/user/month
10CopperSmall business, startupsGmail integration, sales automation, contact managementTest 14 daysfrom $29/month per user
11SugarCRMB2B, sales, marketingOpen source, B2B sales, customizationFree testfrom $49/month per user
12CloseSales departments, B2BCalls, email newsletters, automation14 day trialfrom $49/month per user
13Capsule CRMSmall business, freelancersContacts, deals, projectsFree planfrom $18/month per user
14InsightlySMBs, project teamsCRM, projects, integrations14-day trialfrom $29/month per user
15Keap (ex-Infusionsoft)Entrepreneurs, small businessMarketing automation, CRM, sales.Test (free)from $159/month
16Vtiger CRMSmall business, medium businessSales, marketing, support15 day testfrom $15/month per user
17NutshellB2B, sales, marketingCRM, email marketing, B2B14 day testfrom $16/month per user
18HubSpot CRMSmall business, entrepreneursFree CRM, automation, integrationFree planfrom $20/month per user
19Salesforce Sales CloudSmall business, EnterpriseSales automation, CRM, analytics.30 day testfrom $25/month per user
20KeyCRMeCommerce, trade, servicesOrders, communication, analytics14-day trialfrom $19/month
21monday sales CRMSmall, medium businessAutomation, sales funnel, collaborationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
22Agile CRMSmall business, startupsMarketing automation, customer support, sales managementFree plan (up to 10 users)from $8.99/month per user
FAQ

FAQ

? What does it give to the business?
Improves interaction, increases sales and customer loyalty.
? What are the main functions?
Data storage, sales and marketing automation, reporting.
? Who needs it?
Any business that works with customers.
? How much does the implementation cost?
Depends on the size of the business and functionality, from free to paid.
? What are some popular solutions?
Salesforce, HubSpot, Zoho CRM and Ukrainian developments.
? How to choose the best one?
Consider business needs, budget and integration with other tools.
? Where to find a rating in Ukraine?
Look for reviews and comparisons on specialized sites and forums.
? What are the advantages of Ukrainian developments?
They are adapted to the local market and legislation, often cheaper.