Choose a CRM for effective work

16 CRM Systems Ranked for Businesses Starting from Scratch

How to choose the best CRM for starting and scaling?

Rating

Choose a CRM for effective work

№1

LP-CRM

LP-CRM - A CRM system created for product businesses, e-commerce, and service industries. An ideal solution for sales automation and customer management, especially if you're starting from scratch.

Main Advantages

  • User-friendly interface. Easy to learn and use, even without experience.
  • Sales automation. Optimize your funnel, increase profits.
  • 24/7 Support. Our team is always ready to help you.
  • Integration with platforms. Connect LP-CRM with your favorite services.

Key Characteristics

  • Simple CRM start
  • #1 for e-commerce
  • 24/7 Support
  • Business automation
  • Sales growth
LP-CRM
№2

Vtiger CRM

Vtiger CRM is the only platform for Sales, Marketing, and Help Desk. The ideal solution for businesses looking for a CRM system from scratch to automate sales, marketing, and customer support. All in one!

Main Advantages

  • All in one place. Sales, marketing, and support in one Vtiger CRM platform for seamless operation.
  • Easy start. Vtiger CRM's intuitive interface enables quick implementation without complications.
  • Sales growth. Vtiger CRM sales automation increases revenue and team productivity.
  • Improved relationships. Vtiger CRM helps build strong customer relationships and increase their loyalty.

Key Characteristics

  • CRM from scratch: simple, fast, effective
  • Vtiger: all-in-one for business
  • Sales and marketing automation
  • High-level customer support
  • Integration and flexible settings
Vtiger CRM
№3

Less Annoying CRM

Less Annoying CRM - CRM system for small businesses that focuses on simplicity. No unnecessary complexity, only the necessary functions for the effective organization of your customers and sales. An ideal choice for startups!

Main Advantages

  • Simple interface. Easy to learn and use, even without experience.
  • Quick implementation. Start managing customers today without lengthy training.
  • Affordable price. Save money while getting the most out of your business.
  • Customer support. The team is always ready to help with any questions.

Key Characteristics

  • Simple interface
  • Quick setup
  • Support for beginners
  • Affordable price
  • Free period
Less Annoying CRM
№4

HubSpot CRM

HubSpot CRM - free CRM for business from scratch! Marketing, sales and customer support in one convenient platform. Start automating your business today!

Main Advantages

  • Free start. Start managing customers without investment, grow gradually.
  • Single platform. All customer data in one place, for coordinated teamwork.
  • Sales automation. Increase team efficiency by automating routine tasks.
  • Analytics and reports. Get valuable customer insights for decision making.

Key Characteristics

  • Free CRM start
  • Marketing integration
  • Sales automation
  • 24/7 customer support
  • Business growth with HubSpot
HubSpot CRM
№5

amoCRM

amoCRM is a CRM system that focuses on messengers. Chat funnels, bots, and omnichannel capabilities make it ideal for businesses looking to automate customer communication and increase sales.

Main Advantages

  • Easy start. Intuitive interface, quick setup without programmers.
  • Sales growth. Personalized chat funnels increase conversion to buyers.
  • Omnichannel. All customer requests in one place, don't miss any.
  • Automation of routine tasks. Chatbots process requests 24/7, freeing up managers' time.

Key Characteristics

  • Simple CRM for beginners
  • Sales automation
  • Convenient integration with messengers
  • Chatbots for lead generation
  • Omnichannel in sales
amoCRM
№6

Apptivo

Apptivo is a suite of business applications with a CRM core, perfect for small to medium-sized businesses. Start automating business processes and CRM from scratch with Apptivo!

Main Advantages

  • Sales growth. Improve the sales funnel, track customers, and close more deals with Apptivo.
  • Data centralization. All customer information in one place for better coordination and service.
  • Automation of routine. Free up team time from repetitive tasks, focus on development.
  • Full business control. Get a clear vision of all processes and make informed decisions with Apptivo.

Key Characteristics

  • CRM for beginners
  • All apps in one
  • Price for SMB
  • Quick implementation
  • Clear interface
Apptivo
№7

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) is a CRM system with powerful marketing automation designed specifically for entrepreneurs. It will help you organize your customer base, automate sales and grow your business from scratch. An ideal choice for small and medium-sized businesses.

Main Advantages

  • Marketing automation. Attract customers more efficiently, build relationships and increase sales on autopilot, saving time and money.
  • Single platform. Store all customer data, automate marketing and sales in one place, simplifying management.
  • Personalization of communications. Customize individual messages for each client, increasing their engagement and loyalty.
  • Profit growth. Optimize business processes, automate routine and focus on strategic development, increasing profits.

Key Characteristics

  • Simple CRM solution
  • Marketing automation
  • Support for entrepreneurs
  • Setup from scratch
  • Intuitive interface
Keap (ex-Infusionsoft)
№8

SalesDrive

SalesDrive - CRM for online stores. Automate sales, integrate marketplaces, delivery, payments and warehouse in one system. SalesDrive simplifies business management from scratch!

Main Advantages

  • Integration with marketplaces. Manage sales from different platforms in one place, without confusion.
  • Sales automation. Simplify order processing, from payment to delivery, save time.
  • Convenient warehouse management. Control product balances, avoid shortages and surpluses.
  • Personalized approach. SalesDrive adapts to the needs of your online store.

Key Characteristics

  • SalesDrive: CRM for e-commerce
  • Sales automation
  • Integrations with marketplaces
  • Delivery and warehouse management
  • Business from scratch: easy start
SalesDrive
№9

Bitrix24

Bitrix24 - CRM and workspace in one! The ideal solution for sales, contact center, and project management. Automate your business from scratch!

Main Advantages

  • All in one place. Bitrix24 unites sales, marketing, tasks, and communications for effective team work.
  • Easy start. Intuitive interface and quick setup for immediate use.
  • Sales growth. Sales funnel automation, increased conversion and customer loyalty.
  • Effective collaboration. Messaging, video calls, and real-time document collaboration.

Key Characteristics

  • CRM from scratch: simple and effective
  • Bitrix24: All in one place
  • Business process automation
  • User-friendly Bitrix24 interface
  • 24/7 customer support
Bitrix24
№10

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - A CRM system from Microsoft that helps automate sales. Deep integration with Office 365 and Copilot makes it a powerful tool for managing customer relationships and increasing your business's profits. Ideal for those starting from scratch!

Main Advantages

  • Integration with Microsoft 365. Easily integrate data from Excel, Outlook, and other familiar tools.
  • Copilot - your assistant. Get intelligent prompts and automate routine tasks.
  • Sales growth. Optimize your sales funnel and increase profits.
  • Solution personalization. Customize the system to meet the unique needs of your business.

Key Characteristics

  • CRM from scratch
  • Microsoft integration
  • Copilot assistant
  • Intuitive interface
  • Sales automation
Microsoft Dynamics 365 Sales
№11

OneBox OS

OneBox OS - CRM/ERP system for business automation from scratch. Manage processes, telephony, warehouse and document management in a single platform. The perfect solution to start and grow your business!

Main Advantages

  • Все в одному місці. Manage sales, projects, warehouse and documents in a single OneBox OS system.
  • Flexibility of settings. Adapt the system to the needs of your business, without restrictions.
  • Automation of routine. Forget about manual data entry, the system will do everything for you.
  • Profit growth. Optimize business processes and increase work efficiency.

Key Characteristics

  • CRM/ERP all in one
  • Business automation
  • No code, easy to set up
  • 24/7 support
  • Profit growth
OneBox OS
№12

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email marketing, and AI assistant. Ideal for starting, automates sales, and improves customer interaction. Start your business with a reliable CRM solution today!

Main Advantages

  • All in one place. Phone, email, chat - for better customer communication.
  • Easy start. Simple interface, quick setup, no IT experts.
  • AI assistant. Automates routine, predicts sales, analyzes data.
  • Sales growth. Increase profits, improve customer relationships.

Key Characteristics

  • Simple CRM start
  • Sales automation
  • Intelligent reports
  • 24/7 support
  • Built-in telephony
Freshworks CRM (Freshsales)
№13

SuiteCRM

SuiteCRM - a powerful open source CRM. An ideal choice for businesses looking for a flexible and customizable system. Lots of customization for your business needs. Start implementing CRM from scratch!

Main Advantages

  • Free code. Cost savings thanks to the open-source license and no paid subscriptions.
  • Flexible configuration. Adapt the platform to your business needs without restrictions.
  • Full data control. Your data is stored on your servers, ensuring confidentiality.
  • Active community. Get support from experienced SuiteCRM users and developers.

Key Characteristics

  • CRM from scratch
  • Open-source flexibility
  • SuiteCRM: your choice
  • Customization without limits
  • Process automation
SuiteCRM
№14

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for scaling sales. Automate the funnel, manage leads, and get analytics for business growth. Ideal for businesses of any size looking to lead.

Main Advantages

  • Sales growth. Optimize the sales funnel, increase conversion and profit.
  • Deep analytics. Get full control over data for decision-making.
  • Routine automation. Simplify daily tasks, free up time for customers.
  • Personalized experience. Create unique offers for each client.

Key Characteristics

  • CRM from scratch
  • Sales funnels
  • Business analytics
  • Salesforce Cloud
  • CRM leader
Salesforce Sales Cloud
№15

Copper

Copper CRM is the perfect CRM for Google Workspace! Deep integration with Gmail makes it a great choice for businesses already using Google services. Easily manage customers and deals directly from your email. Start from scratch and scale your business effectively!

Main Advantages

  • Integration with Gmail. Copper works closely with Google Workspace, making communication and organization easier.
  • User-friendly interface. Intuitive design that simplifies work and user training.
  • Sales automation. Optimize your sales funnel and increase profits by automating routines.
  • Reporting and analytics. Track key indicators and make informed decisions for development.

Key Characteristics

  • Easy start for business
  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • 24/7 customer support
Copper
№16

Capsule CRM

Capsule CRM - simple and intuitive CRM for beginners. Manage contacts, deals, and projects in one place. Ideal for small businesses looking for an easy start in CRM.

Main Advantages

  • Easy to use. Intuitive interface for a quick start and efficient team work.
  • All in one place. Manage contacts, deals, and projects on a single platform to avoid losing important information.
  • Improved interaction. Keep track of communication history, reminders, and tasks for better customer service.
  • Increased sales. Track deal progress, analyze data, and increase profits with Capsule CRM.

Key Characteristics

  • Intuitive interface
  • Free plan
  • Convenient customer management
  • Sales automation
  • Easy integration
Capsule CRM
General table

CRM compared

# Platform Category Most important functions Free plan Starting price
1LP-CRMProduct business, e-commerce, servicesAutomation, customers, salesFree version for up to 50 orders per monthfrom $9/month
2Vtiger CRMSMBs, startupsSales, marketing, support15-day trialfrom $15/month per user
3Less Annoying CRMSmall business, startupsSimplicity, convenience, efficiency30 day trial$19/month per user
4HubSpot CRMSmall business, startupsFree CRM, Process automation, Centralized platformFree planfrom $20/month per user
5amoCRMSmall business, salesChat funnels, Omnichannel, Automation14 days trialfrom $15/month per user
6ApptivoSmall business, medium businessCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
7Keap (ex-Infusionsoft)SMBs, entrepreneursCRM, automation, marketingTest (free)from $159/month
8SalesDriveOnline stores, eCommerceAutomation, integration, managementTest 14 daysfrom 349 UAH/month
9Bitrix24Small business, medium businessCRM, automation, communicationFree planfrom $61/month (5 users)
10Microsoft Dynamics 365 SalesSales, marketing, CRMSales automation, integration, Copilot30-day trialfrom $65/month per user
11OneBox OSSmall business, medium businessCRM, ERP, automationPart of the applications is freefrom $1.99/month (per 1000 records)
12Freshworks CRM (Freshsales)Small business, startupsSales automation, built-in telephony, AI assistantFree planfrom $9/month per user
13SuiteCRMSmall business, enterprisesOpen source, flexibility, customizationOpen source software (free)from $0/month (self-hosted)
14Salesforce Sales CloudAll businesses, sales departmentsAutomation, leads, analytics30 day testfrom $25/month per user
15CopperSmall business, SaaSGmail integration, deals, customers14 day trialfrom $29/month per user
16Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
Frequently Asked Questions

Frequently Asked Questions

? What is a customer relationship management system?
A program for organizing sales and communications
? Who is it suitable for?
All companies that work with customers
? What are the benefits of implementation?
Increased sales, improved service
? How much does implementation cost?
The cost depends on the selected platform and needs
? How to choose the best platform?
It is worth considering the size, needs and budget
? What are the free options?
Some offer basic functionality for free
? Where can I find a rating of platforms?
There are reviews and comparisons of solutions on the Internet
? Is staff training required?
Yes, for effective use of all functions