The best CRM for ecommerce orders: TOP 22

LP-CRM - CRM for product business, e-commerce, and services. Manage online store orders, automate sales, increase profits! Integration with popular platforms.

Advantages

• Automation. Optimize order and customer processing, forget about the routine with LP-CRM.
• User-friendly interface. Intuitive design for easy team work from day one.
• Sales analytics. Real-time reports will help increase profits.
• Integration with platforms. Easily connect LP-CRM to your store and services.

Key Characteristics

• Sales automation
• User-friendly interface
• Order management
• E-commerce analytics
• Integration with platforms

monday sales CRM is a flexible CRM based on monday.com, designed to optimize sales in e-commerce. Automate order processing, manage customers, and analyze data to increase profits. All in one convenient interface!

Advantages

• Full order control. All customer and order information in one place, convenient monitoring and analysis.
• Automation of routine. Automatic status updates, notifications and reminders for efficient teamwork.
• Simple integration. Easily integrates with your e-commerce tools and platforms.
• Clear analytics. Get real-time reports and analytics to improve sales.

Key Characteristics

• Order automation
• Integration with monday.com
• User-friendly interface
• Sales optimization
• Reporting and analytics

Apptivo - A CRM system with a suite of business applications, ideal for managing e-commerce orders and SMB. Optimize sales, marketing, and customer support in one place!

Advantages

• Order optimization. Streamline processing, track delivery, increase customer satisfaction.
• Full integration. All business processes in Apptivo, a single platform for your SMB.
• Sales growth. Marketing and sales automation leads to increased profits.
• Real-time analytics. Make informed decisions based on sales data.

Key Characteristics

• Sales automation
• User-friendly interface
• Data centralization
• Order analytics
• Integration with platforms

Microsoft Dynamics 365 Sales - CRM for ecommerce with deep integration with Microsoft 365 and Copilot. Manage orders, customers and sales effectively using analytics and AI-powered automation.

Advantages

• Sales automation. Optimize the sales funnel, increase profits by automating routine tasks.
• Integration with Microsoft 365. Easily sync data with Outlook, Teams, Excel, Power BI for better collaboration.
• Copilot for sales. Get smart prompts and automatic content creation for effective sales.
• Personalized experience. Create a unique customer experience through detailed data analysis and personalized offers.

Key Characteristics

• Order automation
• 360° customer profile
• Integration with 365
• Fast Copilot assistant
• Sales optimization

Insightly - CRM with project integration, ideal for small and medium-sized businesses. Manage customers, deals, and projects in one place. Powerful tools for sales automation and integration with other services. Optimize e-commerce order processes with Insightly!

Advantages

• Easy integration. Connect all your tools for effective work.
• Intuitive interface. Intuitive, requires no special skills.
• Sales automation. Optimize the sales funnel and increase profits.
• Data centralization. All customer information in one place.

Key Characteristics

• E-commerce CRM
• Order automation
• Integration with platforms
• Customer management
• Project management

HubSpot CRM - Free CRM for e-commerce that unites marketing, sales, and support. Manage orders, customers, and increase profit with a single platform.

Advantages

• Free CRM core. Start with the free HubSpot CRM core, expanding functionality as needed.
• Single platform. All customer data and tools in one place for efficient work.
• Sales automation. Automate routine tasks to focus on customers.
• Improved support. Provide quality customer support thanks to centralized information.

Key Characteristics

• Order automation
• Free CRM system
• HubSpot integration
• Sales optimization
• Single platform

Keap (formerly Infusionsoft) is a CRM and marketing automation designed specifically for entrepreneurs. It helps automate sales and marketing, making it a great choice for managing ecommerce orders.

Advantages

• Sales automation. Free up time by automating routine tasks and increase profits.
• Personalized marketing. Engage customers with targeted messages.
• Convenient integration. Easily connect Keap to your favorite tools.
• Customer base development. Build strong customer relationships with Keap.

Key Characteristics

• Sales automation
• Easy order management
• User-friendly interface
• 24/7 customer support
• Performance analytics

amoCRM - CRM designed for ecommerce! Manage orders more efficiently with chat funnels, bots, and omnichannel dialogues. Automate customer communication and increase sales!

Advantages

• Chat sales funnels. Automate communication with customers at every stage of the deal, increase conversion.
• Omnichannel dialogues. All correspondence history in one window, regardless of the communication channel.
• Bots for 24/7 support. Answer frequently asked questions instantly, improve customer service.
• Easy integration with amoCRM. Quickly set up data transfer and start working effectively.

Key Characteristics

• Ecommerce sales automation
• Integration with marketplaces
• Chatbots for 24/7 support
• Effective amoCRM omnichannel
• Convenient chat sales funnels

Agile CRM: A CRM system that unifies sales, marketing, and service in one place. An ideal solution for managing your e-commerce orders and customers. Streamline business processes and increase sales with Agile CRM!

Advantages

• All in one place. Sales, marketing, and service in a single interface for convenient operation.
• Routine automation. Simplify order processing and customer communication.
• Improved customer experience. Personalized approach and quick response to needs.
• Increased profits. Streamline business processes and increase sales with Agile CRM.

Key Characteristics

• CRM for e-commerce
• Convenient order management
• Sales and marketing automation
• Support service integration
• Agile CRM - all in one

SuiteCRM - powerful open-source CRM, ideal for ecommerce. Flexible customization to your orders, customer and sales management in one place. Optimize your business!

Advantages

• Open source. Full control over data and functionality, flexible adaptation to needs.
• Cost savings. No license fees, only implementation and support costs.
• Integration with platforms. Easy connection to stores, delivery and payment services.
• Sales automation. Optimize your sales funnel, increase customer loyalty.

Key Characteristics

• Order automation
• Convenient sales analytics
• Customization to needs
• Integration with platforms
• Open source, free

Vtiger CRM - a single platform for sales, marketing, and customer support. Streamline e-commerce order management, automate your sales pipeline, and improve customer service with Vtiger.

Advantages

• Sales optimization. Increase profits with improved sales pipeline visibility and automation of routine tasks.
• Marketing improvement. Personalize communication, attract more customers, and increase ROI of marketing campaigns.
• 24/7 Customer Support. Provide quality customer support, increase customer loyalty, and receive positive feedback.
• Single Vtiger platform. Unite sales, marketing, and support in one place for better coordination and efficiency.

Key Characteristics

• Sales automation
• Customer data centralization
• Marketing optimization
• 24/7 customer support
• Convenient order management

Copper CRM is a smart CRM that is tightly integrated with Gmail and Google Workspace. Perfect for ecommerce teams looking to streamline order management and improve customer communication directly from their inbox.

Advantages

• Integration with Gmail. All customer communication and data in one place, right in Gmail.
• Sales automation. Save time on routine tasks, focus on customers.
• Reporting and analytics. Get a clear picture of sales performance, make data-driven decisions.
• Ease of use. Copper's intuitive interface - easy implementation, quick results.

Key Characteristics

• E-commerce CRM: Orders made easy!
• Copper: Gmail CRM for sales
• Copper: Automation of routine
• Copper: Reporting without effort
• E-commerce CRM: Integration with platforms

NetHunt CRM is a CRM in Gmail that simplifies e-commerce order management. Collect leads, track sales funnels, and automate routine tasks right from your inbox. Organize team work and increase profits!

Advantages

• Integration with Gmail. Manage orders and customers directly from your mail without switching between tabs.
• Sales automation. Automate routine tasks to focus on increasing profits.
• Convenient sales funnel. Track every order at every stage of the sale, increasing conversion.
• Complete customer history. Have all the information about the client at hand for personalized service.

Key Characteristics

• E-commerce CRM
• Integration with Gmail
• Order automation
• Convenient lead management
• Sales funnels

Binotel SmartCRM - CRM for ecommerce from Binotel. 360° customer profile, sales analytics, convenient task management and integration with telephony. Optimize order processing and increase customer loyalty!

Advantages

• 360° customer profile. All customer information in one place for personalized service.
• Sales automation. Increase team efficiency and speed up order processing.
• Integration with PBX. Track calls and improve communication with customers.
• Detailed analytics. Get reports for making informed business decisions.

Key Characteristics

• E-commerce sales automation
• 360° client in one window
• Integration with Binotel PBX
• Convenient order management
• Analytics for sales growth

KeyCRM is a Ukrainian CRM for ecommerce. Manage orders from all channels, communicate with customers, keep inventory and analyze business. All in one system!

Advantages

• Everything in one place. Orders, customers, warehouse - everything is under control in KeyCRM.
• Time saving. Automation of routine frees up time for business development.
• Clear analytics. Reports and dashboards for making informed decisions.
• Ukrainian support. Fast and high-quality support from the Ukrainian KeyCRM team.

Key Characteristics

• Order management
• Integration with marketplaces
• Warehouse accounting
• Automation of communications
• Sales analytics

SalesDrive - CRM for online stores: automate sales, integrate with marketplaces, delivery services, payment systems, and warehouse. Manage all orders from one place!

Advantages

• Integration with marketplaces. All orders in one place, easy control of goods and prices.
• Delivery automation. Convenient tracking of shipments, logistics optimization.
• Inventory control. Accurate accounting, avoiding shortages and surpluses of goods.
• SalesDrive sales analytics. Detailed reports, making informed decisions for growth.

Key Characteristics

• Order automation
• Integrations for e-commerce
• Inventory accounting
• User-friendly interface
• SalesDrive Support

Streak CRM is a CRM integrated directly into Gmail. Conveniently manage e-commerce orders, track customers, and create custom sales pipelines without leaving your email.

Advantages

• Gmail is a favorite place. All orders, emails, and customers in one familiar Gmail tab.
• Custom Pipelines. Organize orders as you see fit to suit your business needs.
• Task Automation. Set up triggers and automate routine tasks so you don't forget anything.
• Full customer history. The entire history of communication and orders at your fingertips.

Key Characteristics

• Convenience
• Reliability
• Speed
• Benefit
• Quality

Close - CRM for sales teams that hunt for deals! Focused on calls and automated email campaigns. Suitable if you need intensive outreach for e-commerce sales.

Advantages

• Sales automation. Free up time for important deals by automating routine tasks.
• Sales growth. Increase profits by optimizing the sales funnel with Close.
• Convenient calls/emails. Integrated calls and email marketing for effective communication.
• Full integration with Close. Connect sales and support for a seamless customer experience.

Key Characteristics

• **CRM for e-commerce:** Order automation
• Convenient product accounting
• Integration with platforms
• Fast request processing
• Sales analytics

OneBox OS - CRM/ERP platform for e-commerce: order automation, telephony, warehouse, accounting. All in one solution for effective management of your online business!

Advantages

• All in one place. Manage orders, warehouse, telephony and documents in OneBox OS.
• Automation of routine. Optimize business processes and reduce time spent on monotonous tasks.
• Sales growth. Effective customer management increases repeat sales and profits.
• Flexibility of settings. OneBox OS adapts to the needs of your business, not vice versa.

Key Characteristics

• Order automation
• Integration with marketplaces
• Inventory management
• Delivery management
• Sales analytics

Freshworks CRM (Freshsales) - A CRM system with integrated telephony, email, and an AI assistant. It's the perfect solution for managing eCommerce orders, automating sales, and improving customer service.

Advantages

• Omnichannel Support. A single space for communicating with customers: phone, email, chat.
• AI Assistant. Automates routine tasks and provides valuable customer insights.
• Built-in Telephony. Call customers directly from the CRM and record conversations.
• Sales Growth. Close more deals thanks to automation and personalization.

Key Characteristics

• E-commerce workflow optimization
• Freshsales sales automation
• Built-in telephony for communication
• AI assistant for data analysis
• Centralized order management

Capsule CRM - simple and intuitive CRM for ecommerce. Manage contacts, deals, and projects in one place. Streamline order processing and increase sales efficiency.

Advantages

• Simple customer management. Keep all customer information in one place, from orders to communication, for better service.
• Sales optimization. Track deals, forecast sales, and increase profits with a clear sales funnel.
• Effective teamwork. Share information, tasks, and communication for seamless teamwork.
• Task automation. Automate routine processes to focus on growing your business.

Key Characteristics

• E-commerce CRM
• Order automation
• Customer accounting
• Capsule CRM simplicity
• Sales management

Pipedrive - CRM for e-commerce, which will help increase order conversion. Visualize the sales funnel, automate routine tasks, and control every deal on the road to success.

Advantages

• Understandable deals. Pipedrive's sales visualization allows you to see deal statuses and forecast profits.
• Sales automation. Forget about routine, Pipedrive will update statuses itself and remind you of important things.
• Increasing conversion. Track leads, react quickly and increase the number of successful deals.
• Saving time. Integration with mail, calendar and other tools for greater efficiency.

Key Characteristics

• E-commerce CRM: Order Automation
• Pipedrive: Sales Visualization
• E-commerce CRM: Integrations with platforms
• Pipedrive: Focus on deals
• E-commerce CRM: Reporting and analytics