TOP 26 CRM for E-commerce: Manage Your Customers!

LP-CRM - CRM for product business, e-commerce and service industry. Automate sales, manage customers and increase profits! Integration with popular platforms. Everything for the efficient operation of your e-commerce.

Advantages for Business

• Increased sales. Personalized offers that stimulate repeat purchases and customer loyalty.
• Communication optimization. All communication channels in one place, quick response to customer requests.
• Automation of routine. Saving time on repetitive tasks, focus on strategy and development.
• Efficiency analysis. Reporting for making informed decisions, improving business processes.

Characteristics

• E-commerce sales automation
• User-friendly interface for the team
• Integration with e-commerce platforms
• Customer and sales analytics
• Support for product business

Agile CRM: A CRM system for e-commerce that combines sales, marketing, and support in a single interface. Optimize customer management and increase profit with Agile CRM! benefit1- All in one place

Advantages for Business

• Все в одному місці. Sales, marketing, and service in a single interface for better collaboration.
• Sales growth. Marketing and sales automation increases your business's profit.
• Simple integration. Easily integrates with other tools for seamless operation.
• Improved loyalty. Personalized approach to customers increases their satisfaction.

Characteristics

• E-commerce CRM #1
• Sales integration
• All-in-one marketing
• Service automation
• Agile CRM: all together

NetHunt CRM - CRM in Gmail for e-commerce: manage leads, build sales funnels and automate processes directly from your mail. Optimize customer interaction and increase sales!

Advantages for Business

• Gmail integration. Manage sales without leaving your email, quickly and conveniently.
• Sales increase. Automation and sales funnels for profit growth.
• Communication improvement. The entire client history in one place, always at hand.
• Marketing automation. Personalized mailings and customer segmentation.

Characteristics

• CRM for e-commerce
• Integration with Gmail
• Sales automation
• Lead management
• Sales funnels

OneBox OS - CRM/ERP platform for e-commerce. Automate sales, warehouse, telephony and document management in one system. Manage customers, orders and processes efficiently!

Advantages for Business

• All in one place. Manage orders, customers, warehouse and finances in a single system integrated with your online store.
• Sales automation. Optimize the sales funnel, from lead to deal, and increase conversion through automatic reminders.
• Effective communication. Keep a history of interactions with each customer, integrate telephony and messengers for better service.
• Analytics and reporting. Get a complete picture of your business, track key metrics, and make informed decisions based on data.

Characteristics

• CRM+ERP for e-commerce
• Business automation
• Processes, warehouse, telephony
• Integration with stores
• 24/7 customer support

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. Automate sales, marketing and simplify customer interaction in your e-commerce business. Ideal for scaling!

Advantages for Business

• Marketing automation. Personalize communication, increase sales.
• Data centralization. All customer information in one place, always at your fingertips.
• Easy lead engagement. Turn website visitors into loyal customers.
• Sales growth. Automate routine and focus on business development.

Characteristics

• CRM for e-commerce
• Sales automation
• Customer segmentation
• Marketing automation
• Integration with platforms

Bitrix24 - CRM system and workspace for e-commerce. Automate sales, communicate with customers through the contact center, and manage projects. All in one solution for your online business!

Advantages for Business

• Sales growth. Automate the sales funnel, increase conversion and profit of your online business.
• Data centralization. All customer information in one place for better service and personalization.
• Time saving. Automation of routine tasks, freeing up resources for strategic goals.
• Improved communication. Integrated tools for communicating with customers in any channel.

Characteristics

• Sales automation
• Integration with ecommerce
• Data centralization
• User-friendly interface
• 24/7 support

SalesDrive - CRM for online stores: integration with marketplaces, delivery, payments, and warehouse. Optimize sales, automate processes, increase profits. All in one system!

Advantages for Business

• All in one place. Manage sales, warehouse, delivery, and payments from a single SalesDrive platform.
• Sales growth. Marketing automation and analytics to increase your store's profits.
• Time saving. Integrations with marketplaces will free up time to grow your business.
• Easy start. The intuitive SalesDrive interface for quick implementation.

Characteristics

• Ecom sales automation
• Integrations: everything in one place
• Convenient customer accounting
• 24/7 support
• Increased profits

Freshworks CRM (Freshsales) - CRM for e-commerce with built-in telephony, email and AI. Optimize sales, automate routine tasks, and improve customer relationships with intelligent tools.

Advantages for Business

• All in one. Phone, email and AI - in a single platform for effective communication.
• Sales growth. More leads, deals and satisfied customers thanks to automation.
• Easy start. Intuitive interface and quick setup for instant use.
• AI assistant. Automation of routine tasks, data analysis and personalized recommendations.

Characteristics

• CRM for e-commerce
• Telephony & email
• AI sales assistant
• Process automation
• Customer analytics

Zoho CRM - cloud-based CRM system for e-commerce that automates sales, marketing, and customer support. Optimize your sales funnel, improve customer engagement, and increase profits with Zoho CRM!

Advantages for Business

• Sales growth. Optimize your sales funnel, increase conversion rates, and attract more customers using Zoho CRM's powerful tools.
• Marketing automation. Attract leads, segment your audience, and personalize campaigns for maximum efficiency with Zoho CRM.
• 24/7 customer support. Provide quality support, resolve issues quickly, and increase customer loyalty with Zoho CRM.
• Real-time analytics. Make informed decisions based on data about sales, marketing, and service with Zoho CRM.

Characteristics

• Sales optimization
• User-friendly interface
• Marketing automation
• 24/7 customer support
• Integration with e-commerce

Streak CRM is a CRM right in your Gmail inbox. Organize customers, deals, and ecommerce sales with customizable pipelines. Everything you need to run your business - in a familiar Gmail interface.

Advantages for Business

• All in Gmail. Don't leave the familiar interface to manage sales.
• Custom pipelines. Customize sales stages for your business process.
• Automation. Automate routine tasks and save time.
• Collaboration. Easily share information and collaborate with the team.

Characteristics

• Gmail integration
• Custom funnels
• For e-commerce
• Sales automation
• Customer tracking

Creatio (Sales) - low-code CRM platform for e-commerce. Automate sales, marketing and service. Integrate with your online store, increase customer loyalty and increase profits. CRM with process automation for effective work with clients.

Advantages for Business

• Sales automation. Increase team efficiency by focusing on the main thing.
• Interaction personalization. Meet customer needs with relevant offers.
• Fast implementation. The Creatio Sales platform easily adapts to your business processes.
• Low code. Change and expand functionality without programming.

Characteristics

• E-commerce sales automation
• Low code, quick setup
• CRM for your business growth
• Integration with online stores
• Process sales automation

SuiteCRM - Open source CRM that is ideal for e-commerce. Flexible, customizable to the needs of your business and will help you effectively manage customers and increase sales.

Advantages for Business

• Free software. Open-source, no license fees. Full freedom of action and cost savings.
• Flexibility of settings. Adapt SuiteCRM to the needs of your business. Integration with other tools.
• All data is under control. Information is stored on your servers. Security and confidentiality.
• Sales improvement. Optimize the sales funnel. Increase customer loyalty and profit.

Characteristics

• CRM for e-commerce
• Open source, flexibility
• Sales automation
• Reporting and analytics
• Integration with platforms

Pipedrive is a CRM designed to grow your ecommerce. Visualize your sales pipeline, easily manage deals, and increase conversion. Optimize customer relationships and focus on closing deals with Pipedrive!

Advantages for Business

• Sales visualization. A clear overview of deals at each stage of the sales funnel, easy progress tracking.
• Increased conversion. Pipedrive helps you identify and close more deals by focusing on sales.
• Routine automation. Save time with automatic tasks and reminders of important actions.
• Clear analytics. Get clear reports and forecasts to optimize your strategy.

Characteristics

• Convenient for e-commerce
• Sales funnel visualization
• Optimization of deal conversions
• Easy integration with platforms
• Intuitive Pipedrive interface

Salesforce Sales Cloud - #1 CRM for eCommerce! Automate sales, build effective funnels, analyze data, and increase profits. Get full control over your customer base. The perfect solution for your online business!

Advantages for Business

• Sales growth. Optimize the funnel, increase conversion and profit.
• Deep analytics. Analyze data, identify trends, make decisions.
• Personalization. Create a personalized experience for each client.
• Data centralization. All customer information in one place.

Characteristics

• Sales automation
• Integration with platforms
• Customer data analysis
• Personalization of interaction
• Loyalty increase

Vtiger CRM - a comprehensive CRM platform for e-commerce. Automate sales, marketing, and customer support in one place. Streamline your sales funnel, increase loyalty, and increase your online store's profit!

Advantages for Business

• Sales, Marketing, Help Desk. All in one tool for seamless teamwork.
• Sales increase. Automation of leads, deals, and performance analysis.
• Support improvement. Quick response and resolution of customer problems.
• Resource optimization. Saving time and money through automation.

Characteristics

• Sales automation
• Customer data analysis
• Improving customer support
• Marketing tools
• Integration with platforms

Close - CRM designed for sales teams that actively use calls and email newsletters. Automate communication with e-commerce clients, increase sales, and build strong relationships with buyers. Ideal for focusing on results!

Advantages for Business

• Sales growth. More deals thanks to effective sales tools.
• Communication automation. Save time on routine, focus on customers.
• Improved relationships. Track interaction history, build trust.
• Effective sales tool. Close: powerful calls and email series in one place.

Characteristics

• Sales automation
• Email integration
• One-click calls
• Lead reporting
• Ecommerce support

KeyCRM - Ukrainian CRM for e-commerce. It unifies orders from all channels, simplifies communication with customers, manages inventory, and provides powerful analytics. Optimize your business with KeyCRM!

Advantages for Business

• All in one place. Orders, clients, inventory - all in KeyCRM
• Clear analytics. Get clear reports for decision-making
• Time saving. Automation of routine tasks frees up team time
• Ukrainian support. The support team is always ready to help you

Characteristics

• Order management
• Marketplace integration
• Sales automation
• Reporting and analytics
• Ukrainian language support

CPAshka - CRM for dropshipping. Automate accounting for dropshippers, orders and payments. Optimize customer relations in your e-commerce business.

Advantages for Business

• Automation of payments. CPAshka automatically calculates dropshippers' rewards, saving you time.
• Dropshipper control. Easily track their activity and performance in real time.
• Increased profits. Optimize work with partners and scale your business.
• Easy integration. Quickly connect CPAshka to your store and get started.

Characteristics

• Dropshipping automation
• Dropshipper accounting made easy
• CRM for e-commerce
• User-friendly interface
• CPA sales analysis

Insightly: CRM + projects for growing your ecommerce. Manage customers, sales and projects in one place. Integrations with popular platforms for SMB. Automate marketing and increase profits!

Advantages for Business

• Understandable analytics. Get valuable customer and sales data to grow your business.
• Project management. Manage projects and tasks in one place, without chaos.
• Integrations. Easily connect the services you need to optimize your work.
• Sales automation. Speed up deals and increase the profit of your online store.

Characteristics

• CRM for e-commerce
• Simple project management
• Integrations for SMB
• Sales automation
• 24/7 customer support

Microsoft Dynamics 365 Sales - CRM for eCommerce that combines the power of Microsoft 365 and Copilot. Automate sales, improve customer interaction, and increase profits with deep integration and artificial intelligence.

Advantages for Business

• Integration with Microsoft 365. Easily connect Outlook, Teams, and other familiar tools.
• Copilot for sales. Get AI support for data analysis and interaction personalization.
• Increased sales. Optimize your sales funnel and increase customer loyalty.
• Analytics and reports. Get deep insights into sales performance and customer behavior.

Characteristics

• eCommerce sales optimization
• Integration with Microsoft 365
• Automation with Copilot
• eCommerce customer analytics
• Communication personalization

SugarCRM - Flexible open-source CRM system, ideal for B2B sales in e-commerce. Customize it to your needs and manage customers more effectively!

Advantages for Business

• Full adaptation. Customize SugarCRM to the unique needs of B2B sales.
• Open source. Integrate with any service and expand functionality.
• Sales optimization. Automate the sales funnel to increase profits.
• Personalization. Create an individual experience for each client, increasing loyalty.

Characteristics

• E-commerce CRM
• Sales automation
• Open source
• B2B orientation
• Flexibility of settings

monday sales CRM - flexible CRM system based on monday.com, designed to optimize sales in e-commerce. Manage leads, deals and customers effectively! Integration with other monday.com tools for comprehensive automation.

Advantages for Business

• Automation of routine. Focus on sales, not repetitive tasks.
• Full customization. Customize to the needs of your unique business.
• Integration with tools. Easily connect your favorite services and applications.
• Sales growth. Optimize the sales funnel and increase profits.

Characteristics

• Flexibility based on monday.com
• Sales automation
• Convenient teamwork
• Centralized customer base
• Improving customer experience

Copper - CRM, tightly integrated with Google Workspace, ideal for ecommerce. Automate sales and manage customers directly from Gmail. Optimize the sales funnel and increase team productivity with Copper!

Advantages for Business

• Integration with Gmail. All communication with customers directly in your email, without switching.
• Sales automation. More deals, less manual work. Free up time for strategy!
• User-friendly interface. Intuitive design, quick learning for the team.
• Real-time reporting. Track sales performance and analyze data for improvements.

Characteristics

• Easy integration with Gmail
• Sales automation
• User-friendly interface
• Google Workspace support
• Customer base optimization

Capsule CRM - Simple CRM for ecommerce. Manage contacts, deals, and projects in one place. Ideal for small businesses and boosting sales in online stores.

Advantages for Business

• Simple integration. Easily connect to your e-commerce platform to centralize data.
• Convenient deal management. Track every deal from start to successful completion.
• Improved communication. The entire customer interaction history in one place for personalization.
• Efficient project management. Organize tasks, track progress, and collaborate with your team.

Characteristics

• User-friendly interface
• Sales automation
• E-commerce integration
• Deal and contact tracking
• Simple project management

Binotel SmartCRM - CRM for eCommerce from Binotel: 360° customer profile, sales analytics, task management, and integration with your PBX. Optimize customer relations and increase profit!

Advantages for Business

• 360° customer profile. All interaction history in one place, improve service.
• Sales analytics. Get reports, identify trends and improve ROI.
• Task automation. Reminders, funnel stages, you won't forget anything anymore.
• PBX integration. Connect with customers in one click, call recording.

Characteristics

• 360° customer card
• Sales analytics
• PBX integration
• Task automation
• eCommerce support

Nutshell is a simple CRM + email marketing for B2B teams that is ideal for ecommerce. Streamline sales, manage customers, and automate email campaigns in one intuitive tool.

Advantages for Business

• Intuitive interface. Easy to learn, quick start for the team.
• Full customer view. All customer information in one place.
• Sales automation. More deals in less time with Nutshell.
• Email marketing included. Create mailings and track results.

Characteristics

• CRM for e-commerce
• Easy to use
• Email marketing for B2B
• Sales automation
• Reporting and analytics