Top 18 CRMs for Product-Based Businesses: Ranking

LP-CRM - CRM system designed for product business, e-commerce and service sector. Optimize sales, manage customers and analyze results in one place! Increase profits with LP-CRM!

Main Pros

• Sales automation. Simplifies order processing, increasing profits.
• Customer management. Save communication history, increase loyalty.
• Analytics and reports. Get insights to optimize your business with LP-CRM.
• Integration with platforms. Easily combine with website, email, messengers.

Functions

• Sales automation
• Convenient CRM for product business
• Integration with Nova Poshta
• Inventory and order management
• Quick start for business

Keap (formerly Infusionsoft) - CRM with powerful marketing automation built for entrepreneurs and merchandise business. Automate sales, email marketing and customer service in one place!

Main Pros

• Sales automation. Automate routine, focus on customers, increase profits.
• Personalized marketing. Create unique offers for each customer, increase loyalty.
• Customer base management. All customer information in one place, easy access, effective communication.
• Analysis and reporting. Track key metrics, make informed decisions for business growth.

Functions

• Commodity CRM: Convenient accounting
• Sales automation
• Keap: All in one
• 24/7 support
• Created for growth

SugarCRM - flexible open source CRM, ideal for B2B. Optimize product sales, manage customers, and scale your business. Created for the needs of the product business!

Main Pros

• Open source. Easy adaptation to your B2B needs, integration with any software.
• Scalability. Grow your business without limits, add new features.
• Sales automation. Increase the efficiency of the sales team, track deals at every stage.
• Customization flexibility. Personalize the interface and processes to the specifics of your business.

Functions

• Inventory accounting
• Easy integration
• Sales automation
• Data analysis
• SugarCRM personalization

NetHunt CRM - CRM for Gmail, perfect for product business. Manage leads, sales funnels and automate processes directly from your mail. Optimize online product sales!

Main Pros

• Everything in Gmail. Manage sales, marketing, and customer support directly in a familiar interface.
• Sales Automation. Automate routine tasks to focus on sales and profit growth.
• Increase Sales. Easily track leads and close more deals with efficient sales funnels.
• Communication Improvement. Keep all customer communication history in one place for better service.

Functions

• CRM for product business
• Integration with Gmail
• Sales Automation
• Convenient sales funnels
• Lead Management

HubSpot CRM - Free CRM for product-based businesses. Manage marketing, sales, and customer support in one system. A convenient tool for automating and optimizing your online store's operations.

Main Pros

• Free core. Start managing customers and deals without upfront costs.
• All in one place. Marketing, sales, and support are unified for efficiency.
• User-friendly interface. Easy to learn and quickly adapt to your needs.
• Scalability. Expand functionality as your business grows.

Functions

• Product CRM: accounting and analysis
• HubSpot: all-in-one platform
• Product sales automation
• Free CRM to get started
• Marketing + CRM: synergy

Copper - CRM, tightly integrated with Google Workspace, ideal for product business. Manage customers and deals directly from Gmail, streamline sales and increase team productivity. Try Copper for effective business management!

Main Pros

• Integration with Gmail. All communication with customers directly in your email, without switching between applications.
• Sales automation. Copper automatically collects data and manages deals, increasing efficiency.
• Reporting and analytics. Get clear reports on sales and customers for decision-making.
• Easy to use. Copper's intuitive interface makes it accessible to the entire team.

Functions

• Sales automation
• Integration with Google
• Convenience for product business
• Reporting and analytics
• Funnel optimization

Agile CRM - A CRM system that unifies sales, marketing, and customer service in a single interface. An ideal solution for product businesses that need automation of all processes in one place.

Main Pros

• Unified Platform. Unites sales, marketing, and support for effective work.
• Sales Automation. Optimize the sales funnel and increase profits.
• Improved Communication. All customer data in one place for better service.
• Increased Loyalty. A personalized approach to customers promotes their loyalty.

Functions

• Sales Automation
• User-friendly Interface
• Marketing Tools
• 24/7 Customer Support
• Product Business Analytics

Creatio (Sales) - a low-code CRM platform for automating sales of goods. Optimize order processing, manage customers, and scale your product business with ready-made processes and flexible customization!

Main Pros

• Sales automation. Increase the efficiency of the sales department.
• Easy setup. Change and adapt the platform to the needs of the business.
• Single data window. All customer information in one place.
• Real-time analytics. Track key indicators and make data-driven decisions.

Functions

• Automation of sales of goods
• Convenient Creatio Sales interface
• Low code - quick setup
• Analytics for the commodity business
• Commodity Customer Management

SalesDrive - CRM for online stores. Automate sales: integration with marketplaces, delivery services, payment systems and warehouse. Manage your business effectively!

Main Pros

• Integration with marketplaces. Manage sales from different platforms in one place, optimize accounting and delivery.
• Sales automation. SalesDrive automates routine processes, freeing up your time to grow your business.
• Convenient warehouse management. Always up-to-date information about product balances, avoiding shortages and surpluses.
• Increased profits. Optimize business processes and increase sales volume with SalesDrive.

Functions

• Sales automation
• Integrations for e-commerce
• Inventory management
• Order management
• Reporting and analytics

Microsoft Dynamics 365 Sales - CRM for the goods business. Deep integration with Microsoft 365 and Copilot helps automate sales, improve customer service and increase profits. Analyze data, personalize interactions, and make informed decisions.

Main Pros

• Integration with Microsoft 365. Efficient work with Outlook, Excel and other familiar tools.
• Sales automation. Optimizes the sales funnel, increasing profits and customer loyalty.
• AI-powered analytics. Copilot provides valuable insights for better decisions and sales forecasting.
• Personalized experience. Create customized offers for each customer, increasing conversion.

Functions

• Товарка: Order accounting
• Товарка: Report automation
• Товарка: Customer management
• Microsoft: Integration with 365
• Microsoft: AI Copilot for sales

OneBox OS - CRM/ERP for the commodity business. Automate sales, warehouse, telephony and document management in a single system. Optimize processes and increase profits!

Main Pros

• Everything in one place. Manage sales, warehouse, delivery and documents in OneBox OS!
• Logistics optimization. Automate accounting of goods and shipments, reduce costs.
• Sales growth. Increase profits through data analysis and sales automation.
• Integration with telephony. Call clients directly from OneBox OS, save call history.

Functions

• Commodity CRM #1
• Trade automation
• OneBox OS: Everything in one!
• Warehouse, accounting, telephony
• Sales growth of goods

Apptivo is a suite of business applications with a CRM core, perfect for SMBs. Streamline your merchandise business with Apptivo's extensive capabilities: customer, sales, inventory management, and more in one system.

Main Pros

• Sales growth. Improve your sales funnel, increase conversion and profit.
• Process optimization. Automate routine to focus on development.
• Data centralization. Keep all customer information in one place.
• Flexibility and scalability. Apptivo adapts to the needs of your growing business.

Functions

• CRM for merchandise business
• User-friendly interface
• Sales automation
• Integration with Apptivo
• SMB support

Less Annoying CRM - a simple CRM system, ideal for small commodity businesses. No unnecessary features, easy customer and sales management. Clear from day one!

Main Pros

• Easy start. Intuitive interface, quick setup for your business.
• Understandable price. Transparent pricing with no hidden fees, predictable budget.
• Everything in one place. Store contacts, deals, tasks in a single platform.
• Customer support. Fast and qualified assistance at every stage.

Functions

• Easy start
• Intuitive interface
• Sales automation
• 24/7 customer support
• Integrations with marketplaces

KeyCRM - Ukrainian CRM for product business. Collect orders from all channels, manage communications, warehouse and analyze sales in one place. Optimize your business with KeyCRM!

Main Pros

• All in one place. Manage orders, warehouse, and customers from a single KeyCRM platform.
• Clear analytics. Track key metrics to improve sales performance.
• Automation of routine. Forget about manual data entry, KeyCRM will do everything for you.
• Ukrainian support. Get fast and quality support in your native language.

Functions

• Ukrainian CRM
• All sales channels
• Inventory accounting
• Convenient analytics
• Process automation

CPAshka - CRM system for dropshipping. Automate the accounting of dropshippers, optimize processes and increase profits! The perfect solution for a product business.

Main Pros

• Automation of calculations. Accurate accounting of dropshipper profits, saving time and minimizing errors.
• Convenient dropshipper management. All partner information in one place, easy control of payments and orders.
• Easy integration with platforms. Quick connection to your stores, data import and automatic synchronization.
• Full sales analytics. Detailed reports on the effectiveness of dropshippers and the popularity of products for the growth of your business.

Functions

• Dropshipping automation
• Accounting for dropshippers
• CPA for product arbitrage
• User-friendly interface
• Quick start

Close - CRM for product business that increases sales through calls and automated email newsletters. Focus on communicating with customers and closing more deals!

Main Pros

• More calls, more sales. Close helps automate routine tasks so you can spend more time talking to customers and closing deals.
• Integration with mail. Don't lose a single letter! Close automatically synchronizes your mail for complete control over communication.
• Real-time reporting. Track sales performance and analyze data to make informed decisions.
• Simple email newsletters. Send personalized email series and automate the follow-up process to increase conversions.

Functions

• Effective CRM for e-commerce
• Automation of product sales
• Integration with delivery platforms
• Analytics for product business
• Easy customer base management

Capsule CRM: easy CRM for your product business. Contacts, deals and projects - all in one place. Streamline sales and manage customers effectively.

Main Pros

• Simple integration. Easily connect the services you need to work effectively.
• Data centralization. All information about customers and deals in one place.
• Clear interface. Convenient and intuitive, no training required.
• Project support. Monitor project execution from start to finish.

Functions

• Intuitive interface
• Convenient customer management
• Sales automation
• Reporting and analytics
• Simple integration

Vtiger CRM is a single platform for managing sales, marketing, and customer support. The perfect solution for a product business! Streamline processes, increase sales, and improve service with Vtiger CRM.

Main Pros

• All in one place. Sales, Marketing, and Help Desk on a single Vtiger CRM platform for efficient work.
• Sales automation. Increase team productivity and increase profits by automating routine tasks.
• Improved service. Provide customers with fast and high-quality support using an integrated Help Desk.
• Analytics and reports. Make informed decisions based on detailed reports and data analysis from Vtiger CRM.

Functions

• Sales automation
• Convenient customer management
• Business performance analysis
• Support and training
• Integration with other services