Choose the best CRM

TOP 27 CRMs for Product Businesses in Ukraine

The best CRMs for increasing product sales in Ukraine!

TOP

Choose the best CRM

№1

LP-CRM

LP-CRM - CRM for the commodity business, e-commerce and services in Ukraine. Automate sales, manage customers, analyze data. Optimize your business with LP-CRM!

CRM Pros

  • Clear interface. Easy to learn, quick to work, everything is intuitive.
  • Sales automation. Increases efficiency, reduces manual labor.
  • Real-time reporting. Always up-to-date information for decision-making.
  • 24/7 support. We are always there to help with any issue.

Main Parameters

  • CRM for commodity UA
  • Sales automation
  • User-friendly interface
  • Integration with marketplaces
  • Ukrainian support
LP-CRM
№2

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM #1 for product business. Build an effective sales funnel, automate processes, and get deep analytics to increase profits. Ideal for Ukrainian businesses of any size.

CRM Pros

  • Sales growth. Increase profits through leads and deals managed by Salesforce.
  • Data analysis. Get reports and forecasts for informed decision-making.
  • Automation of routine. Automate tasks and free up time for priority goals.
  • Business scaling. Salesforce Sales Cloud adapts to the growth of your business.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Data analysis
  • Reporting
  • Customer support
Salesforce Sales Cloud
№3

Capsule CRM

Capsule CRM - simple and convenient CRM for commodity business. Manage contacts, deals and projects in one place. Optimize sales and increase the efficiency of your team! Ideal for the Ukrainian market.

CRM Pros

  • Simple integration. Easily connect your favorite sales and marketing tools.
  • Clear interface. Even beginners will quickly master Capsule CRM, intuitively clear!
  • Sales optimization. Track deals, improve conversion and increase profits.
  • Data centralization. Store customer information in one place for efficient operation.

Main Parameters

  • For product in Ukraine
  • Easy to use
  • Contact management
  • Accounting for deals and sales
  • Integration with services
Capsule CRM
№4

KeyCRM

KeyCRM - Ukrainian CRM for product-based businesses. It combines orders from all channels, customer communications, warehouse management, and analytics. Optimize your business with KeyCRM!

CRM Pros

  • All in one place. Manage orders, warehouse, customers, and analytics in one KeyCRM system
  • Marketplace integration. Connect Rozetka, Prom, Etsy, and other platforms for convenient sales management
  • Convenient communication. Communicate with customers from all channels in one window, without missing a single request
  • Sales analytics. Get detailed reports on sales, profit, and performance to make informed decisions

Main Parameters

  • Easy start
  • Marketplace integration
  • Convenient warehouse management
  • Sales automation
  • Ukrainian support
KeyCRM
№5

OneBox OS

OneBox OS - CRM/ERP system for the goods business in Ukraine. Automate processes, warehouse, telephony and document management in one solution! Manage orders, customers and sales effectively.

CRM Pros

  • Everything in one place. Manage orders, warehouse, finances and customers from a single OneBox OS platform.
  • Automation of routine. Save time on repetitive tasks, focus on business development.
  • Increase sales. Optimize the sales funnel, improve customer service.
  • Transparent accounting of goods. Control inventory, avoid shortages and surpluses in the warehouse.

Main Parameters

  • CRM/ERP for the goods business
  • Automation of business processes
  • Integration of telephony and warehouse
  • Document management in OneBox OS
  • Ukrainian support and localization
OneBox OS
№6

SalesDrive

SalesDrive - CRM for online stores in Ukraine. Automate sales from marketplaces, integrate delivery, payments and warehouse. Optimize your product business with SalesDrive!

CRM Pros

  • Sales automation. Forget about the routine: SalesDrive automates everything!.
  • Integrations with everything. Connect marketplaces, delivery and payments in SalesDrive.
  • Online warehouse accounting. Track product balances in real time.
  • Profit growth. SalesDrive will increase your sales and customer loyalty.

Main Parameters

  • Integrations with marketplaces
  • Sales automation
  • Convenient product accounting
  • Support in Ukrainian
  • Business process optimization
SalesDrive
№7

CPAshka

CPAshka is a CRM for dropshipping that automates the accounting of dropshippers and orders. Optimize your product business in Ukraine with CPAshka!

CRM Pros

  • Automation of dropshipping. CPAshka saves time by automating routine operations with dropshippers.
  • Simple partner accounting. Accurate calculation of payments to dropshippers, no Excel spreadsheets!
  • Convenient order management. All order information in one place, control at every stage.
  • Quick sales analytics. Analyze the effectiveness of dropshippers and optimize business processes with CPAshka.

Main Parameters

  • CRM for UA product
  • Dropshipping automation
  • Dropshipper accounting
  • Integration with consignment note
  • Business reporting
CPAshka
№8

Close

Close - CRM, created for productive sales teams. Focused on calls and email newsletters, ideal for commodity businesses in Ukraine. Automate sales and increase profits!

CRM Pros

  • More calls, more sales. Automate the routine! Close helps your team focus on sales, not administration.
  • Integration with Ukrainian services. Easily connect your favorite tools, like Nova Poshta, for convenient work.
  • Understandable sales analytics. Track key metrics, find weaknesses and improve results.
  • Optimized for sales teams. All the necessary tools for effective sales in one place: calls, email newsletters, sales funnel.

Main Parameters

  • CRM for commodity in Ukraine
  • Sales automation
  • User-friendly interface
  • Integration with mail
  • Close call analytics
Close
№9

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses in Ukraine. Manage customers, tasks, deals, warehouse and finances in one place. An ideal solution for the goods business.

CRM Pros

  • Convenient interface. Easy navigation and intuitive functions for quick learning.
  • Sales automation. Optimize the sales funnel, from lead to successful deal, without routine.
  • Warehouse control. Always up-to-date information on inventory, minimize losses and surpluses.
  • Financial accounting. Track profits, expenses and profitability, keep finances under control with KeepinCRM.

Main Parameters

  • Convenient CRM for product business
  • Sales automation
  • Customer/warehouse accounting
  • Ukrainian support
  • Integration with marketplaces
KeepinCRM
№10

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. Optimize sales and marketing of your product business in Ukraine with Keap! Attract customers, automate routine and scale business.

CRM Pros

  • Sales automation. Forget about routine, focus on business development.
  • Profit growth. Keap will help increase sales and customer loyalty.
  • Time saving. Optimize business processes and free up time for strategy.
  • Personalization of communication. Create unique offers for each client, increasing conversion.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Integration with services
  • Support in Ukrainian
  • Solution scalability.
Keap (ex-Infusionsoft)
№11

amoCRM

amoCRM - CRM for product business with a focus on messengers. Chat funnels, integration with bots, omnichannel dialogues - everything for effective communication with customers. Automate sales and increase loyalty!

CRM Pros

  • Increasing sales. Thanks to chat funnels and communication automation.
  • Omnichannel. All messages from messengers in one window.
  • Automation of routine. Bots process requests 24/7.
  • Convenient analytics. Track key indicators in real time.

Main Parameters

  • Ukrainian CRM for commodity
  • Sales automation
  • amoCRM: chat sales
  • Omnichannel for business
  • Convenient amoCRM interface
amoCRM
№12

Copper

Copper CRM is the ideal CRM for product businesses using Google Workspace. Deep integration with Gmail simplifies customer and sales management, increasing your team's efficiency.

CRM Pros

  • Deep integration with Gmail. All communication with customers in your familiar email, no switching between tabs, saving time and convenience.
  • Sales automation. Track deals, forecast profits, automate routine tasks and increase sales.
  • Team optimization. Sharing information, convenient task distribution, improving collaboration and team efficiency.
  • Real-time reporting. Analyze data, track key indicators, make informed decisions to develop your business.

Main Parameters

  • CRM for product business UA
  • Integration with Gmail
  • Sales automation
  • Reporting and analytics
  • Support for Google Apps
Copper
№13

Less Annoying CRM

Less Annoying CRM - a super-simple CRM, ideal for small commodity businesses in Ukraine. No unnecessary functions, only the necessary tools for effective customer and deal management. Easy to use, affordable.

CRM Pros

  • Simple interface. Intuitive design for easy work.
  • Ukrainian language support. Local support to resolve any issues.
  • Affordable price. Cost savings for small businesses.
  • Sales optimization. Increased profits through effective customer management.

Main Parameters

  • CRM Ukrainianization
  • Intuitive interface
  • Easy to trade
  • Easy start
  • Ukrainian language support
Less Annoying CRM
№14

Binotel SmartCRM

Binotel SmartCRM - CRM for product business from Binotel. A single 360° customer card, powerful analytics, convenient tasks and full integration with Binotel PBX. Optimize sales and improve service!

CRM Pros

  • 360° customer profile. The entire history of interaction in one place, for quick response.
  • Clear analytics. Control key indicators, make informed decisions.
  • Integration with telephony. Automate calls, don't lose a single customer.
  • Tasks and reminders. Don't miss important agreements, increase loyalty.

Main Parameters

  • CRM for product business
  • 360° customer profile
  • Sales automation
  • Integration with PBX
  • Sales analytics
Binotel SmartCRM
№15

Nutshell

Nutshell is a simple CRM and email marketing for B2B teams that will help your product business in Ukraine establish sales, automate email newsletters, and improve customer relationships. An ideal solution for small and medium-sized businesses!

CRM Pros

  • Understandable interface. Easy to use, no special knowledge required, quick implementation in work.
  • Sales automation. Saving time on routine tasks, more opportunities for business development.
  • Built-in email marketing. Send personalized offers directly from CRM, increase sales.
  • Reporting and analytics. Track key indicators, make informed decisions for growth.

Main Parameters

  • CRM for commodity business UA
  • Intuitive interface
  • Nutshell Email Marketing
  • B2B orientation
  • Simple implementation
Nutshell
№16

monday sales CRM

**monday sales CRM** - CRM on the monday.com platform, adapted for Ukrainian product business. A flexible tool for managing sales, leads and customers that integrates with other monday.com tools. Optimize the work of the sales team!

CRM Pros

  • Flexibility of settings. Easily adapt the CRM to the unique needs of your business, without restrictions.
  • User-friendly interface. The intuitive design of monday.com simplifies the work of the team.
  • Sales automation. Automate routine tasks to focus on customers.
  • Improved analytics. Get full control over sales data for decision making.

Main Parameters

  • CRM for UA commodity business
  • Convenient monday.com integration
  • Sales automation
  • Flexibility of settings
  • Ukrainian language support
monday sales CRM
№17

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for product business with built-in telephony, email and AI. Automate sales, manage customers and increase profits. Optimized for the Ukrainian market.

CRM Pros

  • Increased sales. Built-in tools to optimize the sales funnel and improve customer interaction.
  • Saving time. Automation of routine tasks: correspondence, calls, reports - all in one place.
  • Built-in telephony. Make and record calls directly from the CRM, analyze conversations to improve service.
  • AI assistant. Get tips and predictions based on artificial intelligence for effective decision-making.

Main Parameters

  • CRM for e-commerce in Ukraine
  • Sales and marketing automation
  • Integration with popular services
  • Built-in telephony and email
  • AI assistant to increase sales
Freshworks CRM (Freshsales)
№18

Insightly

Insightly - CRM for SMB, combines CRM, project management and integrations. Streamline sales, marketing and customer service for your commodity business in Ukraine. Suitable for small and medium-sized businesses.

CRM Pros

  • Sales growth. Automate the sales funnel, track deals and increase profits.
  • Effective management. Streamline projects, tasks, and communications in one place.
  • Integration with services. Connect your favorite tools for seamless operation.
  • Business support. Expert assistance and quick response to your needs.

Main Parameters

  • CRM for commodity business
  • Sales automation
  • Project management
  • Integrations with services
  • Clear interface
Insightly
№19

HubSpot CRM

HubSpot CRM - a powerful CRM system for product business. Free core + marketing, sales and support tools in one platform. Optimize all processes and increase profits!

CRM Pros

  • Free CRM core. Store customer data and manage deals at no cost.
  • Effective marketing. Attract more customers by automating mailings and advertising.
  • Sales growth. Optimize the sales funnel and increase profits.
  • Customer support. Improve customer loyalty by quickly resolving their issues.

Main Parameters

  • User-friendly interface
  • Sales automation
  • Reporting and analytics
  • Email integration
  • Free functionality
HubSpot CRM
№20

SuiteCRM

SuiteCRM - Open source CRM, ideal for commodity business in Ukraine. Flexible customization for your needs, sales and marketing automation. Optimize your business today!

CRM Pros

  • Відкритий код. Full freedom of customization for your business needs, without restrictions.
  • Cost savings. No license fees, only implementation and support costs.
  • Flexibility. Adaptation to any business processes and integration with other services.
  • Localization. Full support for the Ukrainian language and legislation.

Main Parameters

  • CRM for commodity business in Ukraine
  • SuiteCRM: flexible system
  • Open source, customization
  • Ukrainian localization
  • Sales automation
SuiteCRM
№21

Pipedrive

Pipedrive helps product businesses in Ukraine increase deal conversion. Visualize your sales pipeline, track progress, and automate routine tasks. Easy start, quick results!

CRM Pros

  • Understandable deals. Visualize sales, easily manage stages.
  • Increased sales. Pipedrive helps you find and close more deals.
  • Ease of use. Intuitive interface for quick team training.
  • Real-time reporting. Track progress, analyze data for growth.

Main Parameters

  • Understandable interface
  • Easy integration
  • Sales automation
  • Quick start
  • Ukrainian support
Pipedrive
№22

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for a product business that is deeply integrated with Office 365 and Copilot. Automate sales, improve customer engagement, and increase profits with intelligent tools from Microsoft.

CRM Pros

  • Integration with 365. Seamless work with Office, Teams, Outlook to increase productivity.
  • Copilot AI assistant. Optimizes routine tasks, provides analytics, improves sales.
  • Analytics and reporting. Get valuable insights for informed decision-making.
  • Support in Ukraine. Localized support and training for your business.

Main Parameters

  • CRM for commodity business UA
  • Integration with Microsoft 365
  • Copilot: analysis and forecasts
  • Sales automation and reporting
  • Support and training in Ukraine
Microsoft Dynamics 365 Sales
№23

Streak CRM

Streak CRM - A CRM system built directly into Gmail. Ideal for product businesses, allowing you to manage sales and customers directly from your email. Custom pipelines to optimize your sales funnel.

CRM Pros

  • Integration with Gmail. Manage sales directly from your email, without switching between applications.
  • Custom pipelines. Customize the sales funnel to suit your business needs, from order to delivery.
  • Task automation. Reminders, email templates - everything for effective team work.
  • Reporting and analytics. Track key sales metrics and make informed decisions.

Main Parameters

  • CRM for product business: sales accounting
  • Business automation
  • Ukrainian interface
  • Convenient analytics
  • Integration with Nova Poshta
Streak CRM
№24

SugarCRM

SugarCRM - flexible open-source CRM, ideal for B2B sales in the commodity business. Customize it to the needs of your company and increase sales efficiency in Ukraine!

CRM Pros

  • Adaptation to needs. Customize SugarCRM to the specifics of your business, without restrictions.
  • Open source. Integrate with any software, expand the functionality yourself.
  • Sales improvement. Optimize the funnel, increase profits through analytics.
  • Convenience for B2B. Special tools for managing complex B2B transactions.

Main Parameters

  • CRM for commodity business UA
  • Sales automation
  • Open source SugarCRM
  • B2B CRM solution
  • Flexible CRM setup
SugarCRM
№25

Bitrix24

Bitrix24 - CRM for product businesses in Ukraine. Automate sales, manage customers, process orders, and coordinate projects in a single system. Contact center and workspace - all in one!

CRM Pros

  • Sales automation. Time saving, increased profits, minimized routine.
  • Integration with Nova Poshta. Fast order processing and convenient shipment tracking.
  • Inventory control. Accurate information about products, avoiding shortages and surpluses.
  • Effective communication. All customers in one place, quick feedback.

Main Parameters

  • CRM for product business UA
  • Bitrix24 sales automation
  • Integration with Nova Poshta
  • User-friendly Bitrix24 interface
  • Ukrainian language support
Bitrix24
№26

Agile CRM

Agile CRM - A CRM system that combines sales, marketing, and service in a single interface. The perfect solution for product-based businesses in Ukraine! Optimize all processes with Agile CRM.

CRM Pros

  • All in one place. Sales, marketing, and customer support are unified for better coordination.
  • User-friendly interface. Easy to learn and use, even without CRM experience.
  • Increased sales. More deals thanks to automation and improved communication.
  • Localization for Ukraine. Adapted to the needs of Ukrainian businesses and legislation.

Main Parameters

  • CRM for product-based business
  • Agile CRM: All-in-one
  • User-friendly interface
  • Sales automation
  • Support in Ukraine
Agile CRM
№27

Apptivo

Apptivo is a suite of business applications with a CRM core, ideal for small and medium-sized product businesses in Ukraine. Automate sales, marketing, and customer support in one place!

CRM Pros

  • Growth of sales. Optimize the sales funnel, attract more customers.
  • Automation of routine. Automate tasks to focus on business development.
  • Sales analytics. Get reports to make informed decisions.
  • Convenience of Apptivo. Intuitive interface for the entire team.

Main Parameters

  • CRM for product business
  • Sales automation
  • User-friendly interface
  • Analytics and reports
  • Apptivo: all in one
Apptivo
Which to choose?

CRM comparative analysis

# Tool Category Functionality Free plan Price from
1LP-CRMCommodity business, e-commerce, servicesAutomation, clients, analyticsFree version up to 50 orders per monthfrom $9/month
2Salesforce Sales CloudProduct business, enterprisesContact management, sales automation, data analytics30 day testfrom $25/month per user
3Capsule CRMSmall business, tradeContacts, deals, projectsFree planfrom $18/month per user
4KeyCRMProduct-based business, e-commerceChannel unification, automation, reporting14-day trialfrom $19/month
5OneBox OSGoods business, UkraineCRM, ERP, automationPart of the applications are freefrom $1.99/month (per 1000 records)
6SalesDriveOnline stores, marketplacesSales automation, integration, optimization14 day testfrom UAH 349/month
7CPAshkaDropshippers, online storesDropshipper accounting, Order automation, Business analyticsFree for the first 100 leadsfrom $5/month
8CloseCommodity business, salesCalls, email newsletters, automationTest 14 daysfrom $49/month per user
9KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
10Keap (ex-Infusionsoft)Entrepreneurs, small businessMarketing automation, CRM, sales.Test (free)from $159/month
11amoCRMCommodity business, online tradingChat funnels, integration, automationTest 14 daysfrom $15/month per user
12CopperProduct business, Google WorkspaceGmail integration, customer management, sales automation14 day trialfrom $29/month per user
13Less Annoying CRMSmall business, entrepreneursSimplicity, affordability, customers30 day test$19/month per user
14Binotel SmartCRMProduct business, sales360° card, analytics, automation-from 399 UAH/month per employee
15NutshellSmall, medium businessCRM, email marketing, automationTest 14 daysfrom $16/month per user
16monday sales CRMCommodity business, UkraineLead management, automation, integrationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
17Freshworks CRM (Freshsales)Product business, salesCRM, telephony, AIFree planfrom $9/month per user
18InsightlySmall business, SMBCRM, project management, integrationsTest 14 daysfrom $29/month per user
19HubSpot CRMProduct business, marketing, salesFree CRM, automation, integrationFree planfrom $20/month per user
20SuiteCRMCommodity business, UkraineCustomization, automation, flexibilityOpen source software (free)from $0/month (self-hosted)
21PipedriveSmall business, salesSales pipeline, automation, reporting14 day trialfrom $14.90/month per user
22Microsoft Dynamics 365 SalesCommodity business, salesSales automation, customer base, reportingTest 30 daysfrom $65/month per user
23Streak CRMProduct business, salesGmail integration, pipelines, customer managementFree planfrom $59/month per user
24SugarCRMB2B, commodity businessOpen source, flexibility, B2B salesFree testfrom $49/month per user
25Bitrix24Product business, UkraineCRM, automation, communicationFree planfrom $61/month (5 users)
26Agile CRMProduct-based business, UkraineAutomation, integration, analyticsFree plan (up to 10 users)from $8.99/month per user
27ApptivoSmall, medium businessCRM, Sales, AutomationTest freefrom $15/month per user (annual payment) or $20/month monthly
Common Questions

Common Questions

? Which platform is the best for e-commerce?
The choice depends on the needs, but popular options include KeyCRM, NetHunt CRM, Creatio, OneBox
? What is the implementation price?
The cost varies. There are free ones, with limited functionality, and paid solutions with flexible pricing policies
? Which features are important?
Sales automation, marketplace integration, inventory management, analytics, customer support
? Is integration with Nova Poshta necessary?
Yes, it greatly simplifies order processing and delivery tracking
? How quickly can it be implemented?
It all depends on the complexity of the system and your readiness. Usually, from a few days to a month
? Is there Ukrainian language support?
Most popular platforms offer Ukrainian language support
? Which platforms support VAT accounting?
Most paid solutions have functionality for VAT and other tax accounting
? Is staff training required?
Yes, training is necessary to effectively use all the features of the system