Choose a CRM for your processes

TOP 29 CRM systems for order and product management

The best CRM choice for effective sales and product management.

Best

Choose a CRM for your processes

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Accounting for orders, goods, customers. Sales automation, analytics and easy integration with your site. Increase the efficiency of your business with LP-CRM!

What you get

  • Accounting for orders. Organize sales in one place, from application to payment.
  • Automation of routine. Free up time for development, don't waste it on repetitive actions.
  • Inventory control. Always know what's in stock, avoid shortages and surpluses.
  • Reporting and analytics. Get performance data to make informed decisions.

Key Characteristics

  • Sales automation
  • Convenient inventory management
  • Integration with marketplaces
  • 24/7 customer support
  • Reporting and analytics
LP-CRM
№2

Bitrix24

Bitrix24 - CRM and workspace in one! Track orders, products, and customers. Automate sales, contact center, and projects. Everything for your business in one place!

What you get

  • Sales optimization. Automate your sales funnel, increase profits, and control deals more effectively.
  • Convenient contact center. Unify all customer communication channels in one place for fast support.
  • Project management. Plan, coordinate, and control projects, collaborate with your team online.
  • Centralized database. All information about customers, products, and orders in one place, always at your fingertips.

Key Characteristics

  • Business automation
  • Comprehensive solution
  • User-friendly interface
  • Customer management
  • Website integration
Bitrix24
№3

Agile CRM

Agile CRM: The only platform for sales, marketing, and customer support. Manage orders and products more efficiently with an integrated CRM system that optimizes all business processes.

What you get

  • All in one place. Unites sales, marketing, and service, simplifying work.
  • Automation of routine tasks. Forget about manual data entry, focus on customers.
  • Sales optimization. More deals thanks to tracking and data analysis.
  • Service improvement. Satisfied customers = loyal business, fast support.

Key Characteristics

  • Order management
  • Sales automation
  • Marketing in one place
  • Integration with service
  • User-friendly interface
Agile CRM
№4

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for automating sales and managing orders. Optimize inventory, improve customer service, and increase profits. Effective CRM for your business!

What you get

  • Автоматизація продажів. Increases team efficiency and increases profits.
  • Flexibility of settings. Adapt the platform to the unique needs of the business.
  • Process automation. Optimize and accelerate key business processes.
  • Низький код Creatio. Easy setup and development without programming.

Key Characteristics

  • Sales automation
  • Low code, flexibility
  • Order accounting is easy
  • CRM product management
  • Creatio: a ready-made solution
Creatio (Sales)
№5

monday sales CRM

monday sales CRM - a flexible CRM system based on monday.com, perfect for sales teams. Streamline the management of orders, products, and customers in one place. Try a powerful tool to increase the efficiency of your sales!

What you get

  • Convenient deal management. Track every deal, from first contact to closing, in one place.
  • Improved collaboration. Unite sales teams for effective work on projects and deals.
  • Workspace personalization. Customize monday sales CRM to suit your business needs and sales processes.
  • Integration with other tools. Easily connect your favorite apps for seamless operation.

Key Characteristics

  • Order management
  • User-friendly interface
  • Sales automation
  • monday.com integration
  • Flexible settings
monday sales CRM
№6

OneBox OS

OneBox OS - CRM/ERP system for accounting for orders and goods. Automate processes, manage warehouse, telephony and documents in one place. The perfect solution to optimize your business!

What you get

  • All in one place. Manage your business: processes, warehouse, telephony, documents - in OneBox OS!
  • Routine optimization. Automate tasks, focus on business development with OneBox OS.
  • Clear analytics. Get reports, analyze data, make informed decisions with OneBox OS.
  • Easy scaling. Grow your business, OneBox OS adapts to your needs.

Key Characteristics

  • Order tracking
  • Inventory accounting
  • Process automation
  • Integration with telephony
  • Convenient document flow
OneBox OS
№7

Pipedrive

Pipedrive - CRM for order and product accounting that helps you close more deals. Visualize your sales pipeline, track every stage, and increase conversion. Try Pipedrive to optimize your sales process!

What you get

  • Understandable pipeline. Visualize deals and easily manage sales at every stage.
  • Sales automation. Free up time from routine and focus on customers.
  • Increased conversion. Pipedrive helps close more deals faster.
  • Simple integration. Easily connect Pipedrive to other tools.

Key Characteristics

  • Online order accounting
  • Sales automation
  • Convenient CRM system
  • Pipedrive: deals visually
  • Deal conversion is growing
Pipedrive
№8

Close

Close - CRM, created for active sales. Automate calls and email newsletters to close more deals. Ideal for sales teams who need to focus on customer communication.

What you get

  • More deals.. Call and email automation increases the number of successful sales.
  • Convenient customer accounting.. The entire history of communication in one place - nothing will be lost.
  • Effective communication.. Personalized email newsletters and calls work wonders.
  • Full sales control.. Track every stage of the deal and analyze the results.

Key Characteristics

  • Convenient order accounting
  • Sales automation
  • Integration with mail
  • Tracking deals
  • Sales analytics
Close
№9

Streak CRM

Streak CRM - CRM integrated into Gmail, perfect for order tracking. Customize your own sales pipelines and manage deals directly from your inbox. Simplify inventory management and improve customer communication!

What you get

  • Integration with Gmail. Work with orders directly in your inbox without switching between apps.
  • Custom pipelines. Customize sales stages for your business to easily track progress.
  • Automation of routine. Automate correspondence and reminders to focus on customers.
  • Convenient inventory management. Easily manage your assortment, control balances and sales history.

Key Characteristics

  • Order tracking
  • Process automation
  • Convenient integration with Gmail
  • Custom sales funnels
  • Product management
Streak CRM
№10

SalesDrive

SalesDrive - CRM for effective online store management! Integration with marketplaces, delivery services, and payment systems. Inventory management, order automation, and sales analytics - all in one system!

What you get

  • Integration with marketplaces. Manage sales from different platforms in one place.
  • Sales automation. Optimize order processing and speed up delivery.
  • Convenient inventory management. Monitor warehouse balances and avoid shortages.
  • SalesDrive - focus on sales. Increase the profit of your online store!

Key Characteristics

  • Easy order management
  • Sales automation
  • Integrations for e-commerce
  • Efficient warehouse management
  • SalesDrive: Profit Growth
SalesDrive
№11

CPAshka

CPAshka - CRM for dropshipping. Automate order tracking and calculations with dropshippers. Convenient product tracking and sales analytics. Save time and increase profits!

What you get

  • Automation of dropshipping. Forget about manual order processing. CPAshka will do everything for you, from receiving the order to sending it.
  • Automatic calculation of payments. The system automatically calculates payments to dropshippers, saving you time and avoiding mistakes.
  • Convenient product accounting. Monitor product balances and get real-time sales reports to make informed decisions.
  • Simple dropshipper management. Easily add, edit, and monitor the work of your dropshippers in one place.

Key Characteristics

  • Dropshipping automation
  • Online order tracking
  • Convenient CRM CPAshka
  • Counting dropshippers
  • Easy start
CPAshka
№12

Vtiger CRM

Vtiger CRM is a comprehensive platform for sales, marketing, and customer support. It is ideal for tracking orders and products, automating processes, and improving customer interaction. Optimize your business with Vtiger!

What you get

  • Збільшення продажів. Optimize your sales funnel, from lead to deal, with Vtiger.
  • Improved service. Provide world-class customer support through a single platform.
  • Data centralization. All customer information in one place for better interaction.
  • Marketing automation. Attract more customers with targeted campaigns.

Key Characteristics

  • Order tracking
  • Sales automation
  • Customer management
  • Marketing and support
  • Vtiger CRM: all in one
Vtiger CRM
№13

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. Streamline order and product accounting, automate sales and marketing campaigns on one platform. The perfect solution for growing your business.

What you get

  • Sales automation. Simplify the routine, focus on business development.
  • Effective marketing. Attract customers, increase profits with Keap.
  • Contact organization. All customer information in one place, conveniently.
  • Clear reports. Track key indicators, make data-driven decisions.

Key Characteristics

  • Order accounting made easy
  • Accurate product accounting
  • Sales automation
  • User-friendly CRM interface
  • Integration with marketing
Keap (ex-Infusionsoft)
№14

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Optimize order and product accounting, increase sales efficiency with SugarCRM!

What you get

  • Adaptability. Customize SugarCRM to the needs of your business without restrictions.
  • Integration. Easily combine with other tools for a complete picture.
  • B2B focus. Specialized functions for effective B2B sales, support for complex transactions.
  • Open source. Control over data and flexible system settings for development.

Key Characteristics

  • Order management
  • Product management
  • Sales automation
  • B2B solution
  • Open Source SugarCRM
SugarCRM
№15

Copper

Copper CRM is a CRM system tightly integrated with Google Workspace and Gmail. Ideal for order and product tracking, sales management, and customer base management directly from your email. Streamline your workflow with Copper!

What you get

  • Integration with Gmail. All customer communication history directly in your email.
  • Sales automation. Copper automatically captures leads and deal progress.
  • Real-time reporting. Analyze sales and team performance in minutes.
  • Product organization. Conveniently manage your product catalog and orders in one place.

Key Characteristics

  • Order tracking
  • Integration with Gmail
  • Product management
  • CRM for Google
  • Reporting and analytics
Copper
№16

Insightly

Insightly - CRM system with project management and integrations, designed for small and medium-sized businesses. Manage orders, products and customers in one place! Optimize sales and grow your business.

What you get

  • Data centralization. Store all information about customers and projects in one place for quick access and better organization.
  • Sales automation. Automate routine tasks, such as lead tracking, to increase your team's productivity.
  • Improved communication. Ensure effective collaboration between departments through joint projects and real-time updates.
  • Project optimization. Manage projects from start to finish, track progress and assign tasks for success.

Key Characteristics

  • Sales automation
  • Customer accounting
  • Integrations with services
  • Project management
  • User-friendly interface
Insightly
№17

Apptivo

Apptivo - a suite of business applications with a CRM core, ideal for small and medium-sized businesses (SMBs). An effective CRM system for order and product accounting that optimizes your business processes.

What you get

  • Оптимізація продажів. Increase profits with clear control over deals and customers.
  • Effective management. Manage inventory, orders, and contacts in one place, Apptivo.
  • Increased productivity. Automate routine tasks and focus on business development.
  • Integration with tools. Apptivo easily integrates with your favorite apps.

Key Characteristics

  • Order tracking
  • Sales automation
  • Integration with Apptivo
  • User-friendly interface
  • Cloud solution
Apptivo
№18

Zoho CRM

Zoho CRM - cloud CRM for tracking orders and products. Automate sales, marketing and service in a single system. Optimize business processes and increase profits with Zoho CRM!

What you get

  • Sales growth. Optimize your sales funnel, find new customers and increase profits with Zoho CRM.
  • Automation of routine. Automate repetitive tasks, freeing up time for strategic ideas and customers.
  • Improved service. Provide personalized customer support, increasing their brand loyalty.
  • User-friendly interface. Zoho CRM's intuitive interface allows you to quickly learn and work effectively.

Key Characteristics

  • Order tracking
  • Sales automation
  • Cloud solution
  • User-friendly interface
  • Flexible settings
Zoho CRM
№19

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for tracking orders and goods with integrated telephony and email. The AI assistant automates routine tasks, helping to increase sales and improve customer service.

What you get

  • Convenient sales tracking. Everything is under control: from lead to deal, no loss!
  • Integration with telephony. Call customers directly from CRM, record conversations.
  • AI assistant. Automate routine tasks, get valuable tips.
  • Full control of communications. The entire history of interaction with the client in one place.

Key Characteristics

  • Order tracking
  • Integration with mail
  • Sales automation
  • User-friendly interface
  • Freshworks AI assistant
Freshworks CRM (Freshsales)
№20

Capsule CRM

Capsule CRM is a simple CRM for order and product tracking. Organize contacts, deals, and projects in one place. Ideal for small businesses looking for easy sales and customer management.

What you get

  • User-friendly interface. Intuitive, minimal training, maximum benefit from day one.
  • Contact tracking made easy. Keep all customer information in one place, nothing gets lost.
  • Deal management made simple. Track deal progress, increase sales, optimize sales funnel.
  • Project organization made clear. Plan, coordinate, execute projects on time and within budget with Capsule CRM.

Key Characteristics

  • Simple interface
  • Order tracking
  • Convenient customer management
  • Project management
  • Email integration
Capsule CRM
№21

NetHunt CRM

NetHunt CRM is a CRM in Gmail that simplifies order and product tracking. Manage leads, sales funnels, and automate processes directly from your email. The ideal solution for integration with Gmail and sales tracking.

What you get

  • All in Gmail. Manage sales and clients without leaving your familiar Gmail inbox.
  • Sales automation. Automate routine tasks and sales funnels for greater efficiency.
  • Order tracking. Easily track orders and manage product inventories.
  • Clear analytics. Get sales and customer reports for data-driven decision making.

Key Characteristics

  • Order tracking
  • Gmail integration
  • Sales funnels
  • Task automation
  • User-friendly interface
NetHunt CRM
№22

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Customer, task, deal, warehouse, and finance management in one system. The perfect solution for order and product tracking!

What you get

  • Simple interface. Intuitive platform, quick start for the team.
  • Sales optimization. More deals with control and analytics in KeepinCRM.
  • Warehouse management. Accurate inventory and stock control, avoiding shortages.
  • Financial control. Track income and expenses, analyze profitability.

Key Characteristics

  • Convenient customer accounting
  • Sales automation
  • Integration with the warehouse
  • Financial control
  • Easy task management
KeepinCRM
№23

Nutshell

Nutshell is a simple CRM + email marketing for B2B teams. Optimize order and inventory management, increase sales efficiency, and build strong customer relationships. Try Nutshell for your business!

What you get

  • Simple sales management. The user-friendly Nutshell interface makes it easy to track deals and customers, increasing team efficiency.
  • Email marketing in one place. Send personalized emails and automate communication to engage customers.
  • Integration with other tools. Nutshell integrates easily with your favorite apps for seamless operation.
  • Support for B2B teams. Special B2B features that help build strong customer relationships and increase sales.

Key Characteristics

  • Easy to use
  • Sales automation
  • Powerful email marketing
  • Convenient inventory management
  • Integration with mail
Nutshell
№24

Odoo CRM

Odoo CRM is part of the powerful Odoo ERP platform. An effective solution for managing customer base, sales and product accounting. Optimize order processing and improve customer relationships with Odoo CRM!

What you get

  • Centralized data. All customer and product information in one place for easy access.
  • Sales automation. Optimize the sales funnel from lead to deal and increase profits.
  • Integration with ERP. Full control over your business with a single Odoo ecosystem.
  • User-friendly interface. Intuitive design makes it easy for the whole team to work.

Key Characteristics

  • Sales automation
  • Convenient product accounting
  • Integration with ERP
  • Flexible reports
  • Improving communication
Odoo CRM
№25

KeyCRM

KeyCRM - Ukrainian CRM for order management from all channels: marketplaces, social networks, messengers. Manage communications, warehouse and analytics in one place. Optimize your business!

What you get

  • All in one place. Orders, customers, warehouse - business control on one platform.
  • Convenient analytics. Reports and indicators for making informed decisions.
  • Automation of routine. Forget about repetitive tasks, focus on development.
  • 24/7 support. Always ready to help with any question, in Ukrainian.

Key Characteristics

  • Order tracking
  • Product management
  • Customer communication
  • Warehouse accounting
  • Sales analysis
KeyCRM
№26

HubSpot CRM

HubSpot CRM: Free CRM for tracking orders and products. Marketing, sales, and support in one platform. Optimize business processes today!

What you get

  • Free CRM core. Start today without spending money on basic customer management features.
  • All in one place. Marketing, sales, and support are united for effective team work.
  • Clear analytics. Track key metrics to improve business processes and increase profits.
  • Easy integration. Connect your favorite tools and expand the platform's capabilities.

Key Characteristics

  • Free CRM platform
  • Sales automation
  • Convenient order tracking
  • Integration with marketing
  • Analytics and reports
HubSpot CRM
№27

Binotel SmartCRM

Binotel SmartCRM: CRM for order and product management. 360° customer profile, sales analytics, tasks, and integration with Binotel PBX. Optimize your accounting and increase business efficiency!

What you get

  • 360° customer profile. Complete interaction history in one place, for better service and personalization.
  • Sales analytics. Accurate reports will help increase profits and optimize processes.
  • Task automation. No more keeping everything in your head, set tasks and control their execution.
  • PBX integration. All customer calls are automatically recorded and linked to the profile.

Key Characteristics

  • Order management
  • Sales automation
  • 360° customer profile
  • Telephony integration
  • Analytics for growth
Binotel SmartCRM
№28

SuiteCRM

SuiteCRM - a powerful open-source CRM system, ideal for order and product accounting. Flexible customization to meet your business needs. Optimize sales and improve customer interaction.

What you get

  • Free Open-Source. Full control over data and code, no license fees.
  • Flexible adaptation. Customize to meet the needs of your business, integration with other systems.
  • Data centralization. All customer and sales data in one place, easy access.
  • Sales automation. Optimize the sales funnel, from lead to successful deal, increase profit.

Key Characteristics

  • Order tracking
  • Product management
  • Customization
  • Open-source CRM
  • Sales automation
SuiteCRM
№29

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales automation with deep integration with Microsoft 365. Optimize order and product tracking, improve customer interaction, and increase sales. Copilot helps with data analysis and decision making.

What you get

  • Integration with Microsoft 365. Seamless work with Outlook, Teams, Excel for team efficiency.
  • Copilot for sales. AI assistant generates reports, prompts and automates routine.
  • Sales automation. Optimize the sales funnel, predict results, increase profits.
  • Customer accounting 360°. Complete interaction history, customer needs in one place for better service.

Key Characteristics

  • Order accounting
  • Sales automation
  • Integration with Office 365
  • Analytics and reports
  • Copilot for sales
Microsoft Dynamics 365 Sales
Comparison

CRM: comparison

# System Purpose Key features Demo version Price starts from
1LP-CRMProduct business, e-commerce, servicesOrders, customers, automationFree version up to 50 orders per monthfrom $9/month
2Bitrix24Small business, medium businessCRM, automation, projectsFree planfrom $61/month (5 users)
3Agile CRMSMBs, startupsSales, marketing, supportFree plan (up to 10 users)from $8.99/month per user
4Creatio (Sales)B2B, B2C, tradeSales automation, order management, low codeFree trial accessprice on request
5monday sales CRMSmall business, SalesFlexibility, Automation, ReportingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
6OneBox OSSmall business, e-commerceAccounting, automation, integrationSome applications are freefrom $1.99/month (per 1000 records)
7PipedriveSmall business, salesDeals, pipeline, automationTest 14 daysfrom $14.90/month per user
8CloseSales, sales teamsAutomation, communication, dealsTest 14 daysfrom $49/month per user
9Streak CRMSmall business, salesGmail integration, sales pipelines, deal trackingFree planfrom $59/month per user
10SalesDriveOnline stores, e-commerceAutomation, integration, analytics14 day trialfrom 349 UAH/month
11CPAshkaDropshippers, e-commerceAutomation, accounting, analyticsFree for the first 100 leadsfrom $5/month
12Vtiger CRMSmall business, medium businessSales, marketing, support15 day trialfrom $15/month per user
13Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free of charge)from $159/month
14SugarCRMB2B sales, marketingSales automation, configuration, integration.Free testfrom $49/month per user
15CopperSales, marketing, businessGmail integration, order tracking, sales management14-day trialfrom $29/month per user
16InsightlySmall business, medium businessCRM, project management, integrations14 day testfrom $29/month per user
17ApptivoSMBs, sales, marketingCRM, project management, invoicingFree trialfrom $15/month per user (annual payment) or $20/month monthly
18Zoho CRMSMBs, enterprisesSales automation, marketing, serviceFree plan (up to 3 users)from $20/month per user
19Freshworks CRM (Freshsales)Small business, salesCRM, sales, automationFree planfrom $9/month per user
20Capsule CRMSmall business, salesContacts, deals, projectsFree planfrom $18/month per user
21NetHunt CRMSmall business, startupsCRM in Gmail, Sales automation, Lead tracking14-day testfrom $24/month per user
22KeepinCRMSMB, tradeCustomers, tasks, deals7 day testfrom 290 UAH/user/month
23NutshellB2B, sales, marketingCRM, email marketing, B2B14 day trialfrom $16/month per user
24Odoo CRMSmall business, enterprisesDeal management, sales automation, ERP integrationOne App Free (CRM free)from €24.90/month per user
25KeyCRMOnline stores, entrepreneursOrders, communications, warehouse accounting14 day trialfrom $19/month
26HubSpot CRMSmall business, startupsFree CRM, marketing, salesFree planFrom $20/month per user
27Binotel SmartCRMSmall business, medium businessOrders, analytics, integration-from 399 UAH/month per employee
28SuiteCRMBusiness, sales, marketingCustomer management, automation, reportingOpen source software (free)from $0/month (self-hosted)
29Microsoft Dynamics 365 SalesSmall business, medium business, enterprisesSales automation, integration, Copilot30 days trialfrom $65/month per user
Answers to Questions

Answers to Questions

? What does this provide for the business?
Sales optimization, process automation, improved customer service, and increased profits
? What are the main functions?
Customer base management, orders, products, sales analytics, reporting
? Who is this best suited for?
Online stores, retail outlets, wholesale companies, manufacturers
? What are the benefits of using it?
Convenience, speed, accuracy, centralized data storage, improved communication
? Is it difficult to implement?
Depends on the complexity, but most are easy to use, there is support and training
? Is staff training required?
Yes, for effective use of all features
? What is the implementation price?
Depends on the chosen solution, functionality, number of users, there are free options
? Where can I find the TOP options?
In reviews, ratings, articles, recommendations from other entrepreneurs