Choose a CRM for effective work

TOP 22 CRMs for Online Sales in Ukraine

The Best CRMs for Online Sales: Review and Comparison!

Leading

Choose a CRM for effective work

№1

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. Automate online sales, manage customers and increase profits! Ideal for online stores and online sales.

Main Advantages

  • Increase profits. Automate the sales funnel, analyze data and increase order conversion.
  • Convenience for e-commerce. Integration with popular platforms and services for online trading.
  • Easy customer management. Store the entire history of customer interaction in one place.
  • Business process optimization. Automation of routine tasks and improvement of team efficiency.

Specifications

  • Sales automation
  • Clear interface
  • Integration with platforms
  • Reporting and analytics
  • E-commerce support
LP-CRM
№2

OneBox OS

OneBox OS - CRM/ERP platform for automating online sales. Manage processes, telephony, warehouse and documents in one place. The perfect solution for your online store and business scaling.

Main Advantages

  • Everything in one place. Manage sales, warehouse, documents and telephony on a single OneBox OS platform.
  • Automation of routine. Free up time for strategic tasks by automating business processes.
  • Increasing efficiency. Optimize team performance, increase sales and profit.
  • Integration and scaling. Easily integrate with other services and expand opportunities.

Specifications

  • Online sales automation
  • Full CRM/ERP functionality
  • Telephony integration
  • Warehouse accounting in the system
  • Document management included
OneBox OS
№3

NetHunt CRM

NetHunt CRM is a CRM right in Gmail! Manage leads, sales, and build funnels without leaving your inbox. Automate processes and increase sales with an integrated CRM system perfect for online business.

Main Advantages

  • Gmail інтеграція. Manage deals directly from your email, all in one place.
  • Sales automation. Save time with automatic tasks and reminders.
  • Effective sales funnel. Visualize the customer journey and increase conversion.
  • Convenient customer management. The entire history of communication and customer data is always at your fingertips.

Specifications

  • Gmail integration
  • Sales automation
  • Convenient sales funnels
  • Online lead management
  • Effective CRM for e-commerce
NetHunt CRM
№4

Nutshell

Nutshell: simple CRM + email marketing for B2B. Optimize sales, automate mailings, manage leads more efficiently. Ideal for teams looking to grow online!

Main Advantages

  • Easy integration. Integrates with email services and other tools.
  • All in one place. Sales and marketing management in one platform.
  • User-friendly interface. Intuitive, requires no special skills.
  • Increased profits. Improves productivity and speeds up deal closing.

Specifications

  • Easy to use
  • Email marketing
  • Sales automation
  • B2B focus
  • Integrations with tools
Nutshell
№5

Binotel SmartCRM

Binotel SmartCRM - CRM for online sales. 360° customer card, deal analytics, convenient tasks and integration with PBX. Optimize your sales funnel and increase profits with Binotel!

Main Advantages

  • 360° customer profile. The entire history of communications and purchases in one place for a personalized approach.
  • Automation of routine. Forget about manual data entry, the system will do everything for you.
  • Sales analytics. Track channel performance and predict profit with accurate reports.
  • Integration with telephony. Make and receive calls directly from CRM, record conversations and analyze them.

Specifications

  • 360° customer card
  • Sales analytics
  • Integration with PBX
  • Task automation
  • User-friendly interface
Binotel SmartCRM
№6

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for online sales with integrated telephony, email and AI. Automate your sales funnel, manage contacts, communicate with customers and increase profits! All in one place.

Main Advantages

  • Built-in telephony. Call customers directly from Freshsales, save time and control communications.
  • Freddy AI assistant. Automate routine, get valuable insights and increase conversion.
  • Deal management. Track all deals in one place, don't miss any opportunities.
  • Effective email distribution. Personalize emails, increase openings and improve customer engagement.

Specifications

  • Convenient CRM for online sales
  • Sales automation with Freshsales
  • Telephony and email integration
  • AI assistant to increase sales
  • Freshworks CRM: All in one
Freshworks CRM (Freshsales)
№7

CPAshka

CPAshka is a CRM for dropshipping, created to automate your business. Easy accounting of dropshippers, convenient order management and sales analytics. Optimize your work and increase profits with CPAshka!

Main Advantages

  • Automation of dropshipping. Simplifies accounting, ordering and payments to dropshippers.
  • Accurate accounting of dropshippers. Automatic calculation of commissions and payments, without errors.
  • Cost optimization. Reduces manual work, increases productivity.
  • Clear analytics. Track the effectiveness of dropshippers, increase profits.

Specifications

  • Automation of dropshipping
  • Accounting of dropshippers, quickly
  • Convenient CRM interface
  • Integrations for sales
  • CPAshka: everything in one place
CPAshka
№8

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and service in a single interface. Optimize your online sales and improve customer engagement with Agile CRM!

Main Advantages

  • All-in-one. Sales, marketing, and customer support - a single interface for better coordination and efficiency.
  • Sales Growth. Optimize the sales funnel, increase conversion rates, and boost profits.
  • Improved Loyalty. A personalized approach to customers and quick problem resolution increase their satisfaction.
  • Routine Automation. Automate repetitive tasks, focus on strategic goals, and save time.

Specifications

  • All-in-one
  • Sales Automation
  • User-friendly Interface
  • 24/7 Customer Support
  • For Online Sales
Agile CRM
№9

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage clients, tasks, deals, warehouse and finances in one place. An ideal solution for optimizing online sales!

Main Advantages

  • All in one place. Manage clients, deals, tasks, warehouse and finances in one simple platform.
  • Clear interface. KeepinCRM's intuitive design allows you to get started quickly without lengthy training.
  • SMB Support. Specially designed for the needs of small and medium-sized businesses, with flexible settings.
  • Profit Optimization. Analyze sales and finance data to increase the profitability of your business.

Specifications

  • Easy to use
  • Sales automation
  • Customer accounting
  • Deal management
  • Integration with the warehouse
KeepinCRM
№10

HubSpot CRM

HubSpot CRM - Free CRM for effective online sales. Marketing, sales, and customer service in one platform. Optimize your sales funnel and increase profits with HubSpot!

Main Advantages

  • Free CRM core. Everything to manage customers, deals, and tasks without any fees! Ideal for getting started.
  • All-in-one platform. Unite marketing, sales, and support in one tool for efficient work.
  • Routine automation. Simplify sales, marketing, and service processes to focus on what matters most.
  • Profit growth. HubSpot CRM helps increase sales, improve customer loyalty, and optimize costs.

Specifications

  • Sales automation
  • Email integration
  • User-friendly interface
  • Free CRM
  • Data analytics
HubSpot CRM
№11

Insightly

Insightly - CRM for small and medium-sized businesses that combines customer and project management. Optimize online sales with integrations and automation. Grow with Insightly!

Main Advantages

  • Clear interface. Easy to learn, quick start for the whole team.
  • Data centralization. All customer information in one place, easy access.
  • Task automation. Routine operations are performed automatically, saving time.
  • Project management. Track progress, control deadlines.

Specifications

  • CRM for online sales
  • Sales automation
  • Convenient project management
  • Integrations for SMB
  • 24/7 customer support
Insightly
№12

SalesDrive

SalesDrive - CRM for online stores that automates sales! Integration with marketplaces, delivery services, payment systems, and warehouse management. Manage everything in one place!

Main Advantages

  • Integration everywhere. Connect marketplaces, delivery, payments, and warehouse in SalesDrive! Manage everything from one place.
  • Automation of routine tasks. Forget about monotonous tasks! SalesDrive does everything for you, increasing productivity.
  • Real-time analytics. Get clear reports and sales forecasts. Make informed decisions based on data.
  • Profit growth. Optimize the sales funnel and increase customer loyalty with SalesDrive!

Specifications

  • Sales automation
  • Integration with marketplaces
  • Warehouse stock accounting
  • Delivery management
  • User-friendly CRM interface
SalesDrive
№13

Streak CRM

Streak CRM is a CRM built directly into Gmail. Organize sales, manage customers, and track deals with custom pipelines without leaving your inbox. Ideal for online sales.

Main Advantages

  • Gmail Integration. All customer communication in one place - in your Gmail inbox, conveniently and quickly.
  • Custom pipelines. Customize the sales funnel to suit your business needs, track deals effectively.
  • Task automation. Forget about routine, Streak CRM automates most repetitive tasks.
  • Ease of use. Intuitive interface, easy to learn and use every day.

Specifications

  • Gmail Integration
  • Custom funnels
  • User-friendly interface
  • Sales automation
  • Correspondence tracking
Streak CRM
№14

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Optimize your sales funnel, improve customer engagement, and increase profits! Great solution for online sales.

Main Advantages

  • Open source. Full freedom of customization and integration with other services, without restrictions.
  • B2B focus. Optimized for complex sales, long cycles, and teamwork.
  • Flexible platform. Adapts to the needs of your business, easily scales with growth.
  • Automation. Saving time and resources, minimizing routine, increasing team efficiency.

Specifications

  • Open source
  • B2B-oriented
  • Flexible customization
  • Sales automation
  • API integration
SugarCRM
№15

Apptivo

Apptivo is a CRM-focused suite of business applications for SMBs. Manage sales, marketing, projects, and more from a single platform. Ideal for small and medium-sized businesses looking for a comprehensive CRM system for online sales.

Main Advantages

  • Sales growth. Automate the sales funnel, from leads to deals, increasing profits.
  • Efficient management. Optimize business processes, improve coordination between departments.
  • Centralized data. All customer information in one place for better service.
  • Integration with tools. Apptivo easily integrates with popular services for convenience.

Specifications

  • CRM for online sales
  • Convenient automation
  • SMB: Price/quality
  • Apptivo: All in one
  • Integration with the site
Apptivo
№16

monday sales CRM

monday sales CRM - Flexible CRM system based on monday.com, designed to optimize online sales. Automate your sales funnel, track leads and increase team efficiency! The perfect solution for online sales.

Main Advantages

  • Full control over deals. Track every deal, from lead to close, in one place.
  • Easy integration with monday.com. Use the power of monday.com to optimize sales.
  • Increased productivity. Free up the team's time from routine so they can focus on sales.
  • Improved collaboration. Ensure transparent communication between departments for effective sales.

Specifications

  • Sales automation
  • Integration with monday.com
  • User-friendly interface
  • Real-time reporting
  • 24/7 customer support
monday sales CRM
№17

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM #1 for increasing online sales. Build effective funnels, automate processes, and gain deep analytics. Ideal for businesses looking to scale through the internet.

Main Advantages

  • Increased sales. Optimize your sales funnel and increase profits.
  • Improved analytics. Get in-depth data analysis for better decisions.
  • Automation of routine. Forget about repetitive tasks and focus on customers.
  • Convenient integration. Easily connect other services for efficient operation.

Specifications

  • Sales automation
  • Sales funnel analytics
  • Integration with tools
  • Personalization of interaction
  • Salesforce cloud solution
Salesforce Sales Cloud
№18

SuiteCRM

SuiteCRM - open-source CRM for online sales. A flexible platform with extensive customization options to suit your business needs. Streamline sales and improve customer relationships!

Main Advantages

  • Free Open Source. Full control over data and code, without license fees.
  • Flexible customization. Adapt SuiteCRM to your business needs, expand functionality.
  • Improved productivity. Optimize workflows, increase the efficiency of the sales team.
  • Integration without borders. Connect the services you need, create a unified ecosystem.

Specifications

  • Open source
  • Flexible setup
  • Sales automation
  • Integration with other software
  • Intuitive interface
SuiteCRM
№19

Capsule CRM

Capsule CRM - a simple tool for managing customers, deals, and projects. The perfect CRM for small businesses selling online. Organize sales, improve customer communication, and increase profits!

Main Advantages

  • Simple integration. Easily connect to your favorite tools with minimal effort.
  • Contact organization. All customer information in one place for quick access.
  • User-friendly interface. Intuitive design, requires no special knowledge.
  • Support for deals and projects. Effective sales and project management in Capsule CRM.

Specifications

  • Simple interface
  • Easy deal management
  • Convenient integration
  • 24/7 customer support
  • Secure data storage
Capsule CRM
№20

Pipedrive

Pipedrive - CRM for sales, designed to convert deals. Visualize the sales funnel and control every stage. Easily manage deals, automate routine tasks, and close more deals online.

Main Advantages

  • Sales visualization. A clear view of the deal at every stage, increases control.
  • Conversion growth. Automation of actions and reminders to avoid losing a client.
  • Ease of implementation. Intuitive interface, quick start.
  • Real-time reporting. Analyze data instantly, make informed decisions.

Specifications

  • User-friendly interface
  • Sales visualization
  • Automation of routine tasks
  • Increased conversion
  • Integration with tools
Pipedrive
№21

Less Annoying CRM

Less Annoying CRM - the perfect CRM for small businesses. Easy to use, without unnecessary features, it will help you establish online sales and manage customers effectively. A simple CRM for real results!

Main Advantages

  • Intuitive. Easy to learn, minimal training, maximum benefit from day one.
  • Customer organization. All customer information in one place, convenient search and communication history.
  • Routine automation. Free up time from repetitive tasks, focus on customers and business development.
  • Staying connected. Fast and efficient support, we will help solve any issue.

Specifications

  • Intuitive interface
  • Online sales automation
  • Easy funnel setup
  • 24/7 customer support
  • Specifically for small businesses
Less Annoying CRM
№22

Vtiger CRM

Vtiger CRM is a platform for automating sales, marketing and customer support. Optimize your sales funnel, improve customer communication and increase profits with Vtiger CRM!

Main Advantages

  • Зростання прибутків. Optimize your sales funnel and increase deal conversion.
  • All in one place. Sales, Marketing and Help Desk on one platform for efficient operation.
  • Automation of routine. Forget about repetitive tasks, focus on customers.
  • Improving service. Increase customer satisfaction with fast support.

Specifications

  • Online sales automation
  • E-commerce integration
  • Single customer base
  • 24/7 customer support
  • Real-time sales analytics
Vtiger CRM
Comparison

CRM comparative analysis

# System Category Top features Free plan Starting price
1LP-CRMProduct business, eCommerce, servicesSales automation, customer base, inventory managementFree version up to 50 orders per monthfrom $9/month
2OneBox OSOnline stores, eCommerce, small/medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
3NetHunt CRMSmall business, online commerceGmail integration, automation, sales funnels14 day testfrom $24/month per user
4NutshellB2B, sales, marketingCRM, email marketing, sales automation14 day trialfrom $16/month per user
5Binotel SmartCRMSmall business, online sales360° client, automation, integration-from UAH 399/month per employee
6Freshworks CRM (Freshsales)Small business, salesSales automation, integrated telephony, AI assistantFree planfrom $9/month per user
7CPAshkaDropshippers, online sellersAutomation, accounting, analyticsFree for the first 100 leadsfrom 5 $/month
8Agile CRMSmall businesses, startupsMarketing Automation, Customer Support, Sales ManagementFree plan (up to 10 users)from $8.99/user/month
9KeepinCRMSmall business, SMBClients, deals, tasksTest 7 daysfrom 290 UAH/user/month
10HubSpot CRMSmall business, startupsFree CRM, sales automation, customer supportFree planFrom $20/month per user
11InsightlySMB, sales, projectsCRM, projects, automation14 day trialfrom $29/month per user
12SalesDriveOnline stores, eCommerceAutomation, integration, management.14-day trialfrom 349 UAH/month
13Streak CRMSmall businesses, startupsGmail integration, pipelines, deal trackingFree planfrom $59/month per user
14SugarCRMB2B, online salesOpen source, flexibility, automationFree testfrom $49/month per user
15ApptivoSmall business, medium businessCRM, automation, integrationTest freefrom $15/month per user (annual payment) or $20/month monthly
16monday sales CRMSmall business, startupsSales automation, lead tracking, team efficiencyFree plan (up to 2 users)from $12/month per user (min. 3 seats)
17Salesforce Sales CloudSmall, medium, large businessSales funnels, automation, analytics30 day testfrom $25/month per user
18SuiteCRMSmall business, medium businessOpen source, customization, automation.Open source software (free)from $0/month (self-hosted)
19Capsule CRMSmall businesses, online salesCustomer management, deals, projectsFree planfrom $18/month per user
20PipedriveSmall business, salesSales funnel, automation, deal management14 day trialfrom $14.90/month per user
21Less Annoying CRMSmall business, startupsSimplicity, convenience, customers30-day trial$19/month per user
22Vtiger CRMSmall business, enterprisesSales automation, customer support, marketing15 days testfrom $15/month per user
Frequently Asked Questions

Frequently Asked Questions

? What is a customer management platform?
A tool for collecting, analyzing, and managing customer data to optimize sales and improve relationships
? What are the benefits of using a platform?
Sales growth, better understanding of customers, process automation, increased loyalty
? Who needs such a platform?
Companies that actively sell online and strive to scale their business
? How to choose the right platform?
Define needs, budget, integrations, scalability, and ease of use
? What is important to consider when choosing?
Functionality, price, support, integration with other services, user reviews
? How do different platforms differ?
Functionality, price, complexity, integration capabilities, target audience
? How much does a platform cost in Ukraine?
The cost depends on the functionality and number of users, from free to premium options
? Where can I find the TOP-22 platforms for Ukraine?
Look for reviews, ratings, and comparisons on specialized resources and blogs about SaaS solutions