Choose a CRM for your niche

Best CRM systems for lead and customer management.

Effective Customer Accounting: Top CRMs for Business Growth

TOP

Choose a CRM for your niche

№1

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. Automate sales, manage leads and customers, increase profits! Ideal for order tracking and analytics.

Main Advantages

  • Understandable interface. Easy to learn and quick to start working with LP-CRM, without unnecessary complications.
  • Sales automation. Stop wasting time on routine, LP-CRM will do everything for you!
  • Profit growth. LP-CRM helps to increase sales and retain customers by optimizing processes.
  • Data centralization. All information about customers and deals in one place, always at hand.

Capabilities

  • Sales automation
  • Convenient customer accounting
  • Analytics and reports
  • Integration with services
  • 24/7 business support
LP-CRM
№2

Less Annoying CRM

Less Annoying CRM - a super simple CRM for small business. No complicated features! Easy lead, customer, and deal tracking. Perfect for those looking for an easy-to-use CRM system without the hassle.

Main Advantages

  • Simple interface. Easy to use, even for beginners. Intuitive design!
  • Time saving. Streamline customer work, forget the routine!
  • Affordable price. Fair price without hidden fees. Ideal for small companies!
  • Convenient support. Always ready to help. Quick answers to your questions!

Capabilities

  • Intuitive interface
  • Lead/customer accounting
  • Ease of use
  • Affordable price
  • Small business support
Less Annoying CRM
№3

NetHunt CRM

NetHunt CRM - CRM system integrated with Gmail. Manage leads, sales funnels, and automate processes without leaving your email. Convenient customer and deal tracking in one place.

Main Advantages

  • Gmail integration. All customer data in a familiar Gmail interface, without switching between tabs.
  • Effective sales funnel. Track deal progress, automate actions, and increase profits.
  • Automation of routine tasks. Forget about repetitive tasks, NetHunt will do them for you.
  • Convenient contact database. Store communication history, segment customers for personalization.

Capabilities

  • Integration with Gmail
  • Lead management
  • Sales automation
  • Convenient sales funnel
  • Customer management
NetHunt CRM
№4

Salesforce Sales Cloud

Salesforce Sales Cloud is the leading CRM for sales management. Effective sales funnel construction, lead generation, and in-depth analytics. Optimize customer interaction and increase your business profit!

Main Advantages

  • Sales growth. Salesforce Sales Cloud helps increase profits by optimizing the sales funnel and increasing team productivity.
  • Personalized experience. Create unique relationships with customers using detailed analytics and a personalized approach.
  • Effective analytics. Get valuable insights about customers and the market to make informed decisions and improve strategy.
  • Data centralization. All customer information in one place, providing quick access and effective team collaboration.

Capabilities

  • Lead tracking made easy
  • Convenient sales funnel
  • Real-time analytics
  • Process automation
  • 24/7 support
Salesforce Sales Cloud
№5

Streak CRM

Streak CRM is a powerful CRM built right into Gmail. Manage leads, deals, and customers using custom pipelines. Organize sales and collaborate with your team without leaving your familiar email interface!

Main Advantages

  • Gmail Integration. Manage sales directly from your inbox without leaving Gmail.
  • Custom Pipelines. Customize your sales funnel to fit your unique business.
  • Collaboration. Easily share information and collaborate with your team.
  • Ease of Use. Intuitive interface, quick learning curve.

Capabilities

  • Gmail Integration
  • Simple Sales Funnels
  • Lead Tracking
  • Customer Management
  • Team Collaboration
Streak CRM
№6

SalesDrive

SalesDrive - CRM for online stores. Automate sales, integrate marketplaces, delivery, payments, and warehouse into a single system. Effective lead and customer management for the growth of your business!

Main Advantages

  • Everything in one place. SalesDrive combines everything you need for online sales: marketplaces, delivery, payments, and warehouse!
  • Sales growth. Automation of routine tasks and convenient data analysis = more sales with SalesDrive!
  • Integration with platforms. Easily connect Rozetka, Prom, Nova Poshta, and other services to SalesDrive.
  • Time saving. Forget about manual data entry! Automation saves your time.

Capabilities

  • Sales automation
  • Integrations for e-commerce
  • 360° customer accounting
  • User-friendly interface
  • SalesDrive Support
SalesDrive
№7

Close

Close - CRM for effective sales. Focused on calls and email marketing. Ideal for sales teams looking to automate lead management and increase conversion rates. An effective system for tracking leads and customers.

Main Advantages

  • Більше дзвінків. Increase the volume of communications with powerful tools for calls and email.
  • Sales automation. Automate routine tasks to focus on deals.
  • Clear analytics. Get clear reports on team performance and sales effectiveness.
  • Simple integration. Easily integrate Close with other important tools.

Capabilities

  • Simple interface
  • Fast integration
  • Sales automation
  • Convenient reports
  • 24/7 support
Close
№8

Nutshell

Nutshell is a simple CRM + email marketing for B2B teams. Manage leads, automate sales, and build strong customer relationships in one convenient platform. The perfect solution for lead and customer tracking.

Main Advantages

  • Simple interface. Easy to learn, quick to adapt. The team will immediately start working more efficiently.
  • Powerful email marketing. Attract customers, automate mailings, track results in one place.
  • Clear analytics. Make informed decisions based on clear reports and sales forecasts.
  • Sales automation. Increase sales by automating routine tasks and optimizing the funnel.

Capabilities

  • Simple interface
  • Sales automation
  • Effective email marketing
  • Convenient customer accounting
  • Support for B2B teams
Nutshell
№9

Insightly

Insightly - A CRM system that combines customer and project management. An ideal solution for small and medium-sized businesses (SMBs). Integrations to optimize business processes and increase sales.

Main Advantages

  • Lead Management. Efficiently collect and qualify leads, increasing sales.
  • Projects + CRM. Manage clients and projects in one place, everything is connected.
  • Integrations. Connect Insightly with other tools for a seamless workflow.
  • Analytics. Gain insights and make informed decisions for business growth.

Capabilities

  • CRM for SMB
  • Lead Tracking
  • Project Management
  • Integrations
  • User-friendly interface
Insightly
№10

Vtiger CRM

Vtiger CRM - a single platform for effective sales, marketing, and customer support management. The perfect solution for tracking leads, deals, and customer base. Optimize business processes with Vtiger CRM!

Main Advantages

  • All in one place. Manage sales, marketing, and support in a single platform. Easy access to data.
  • Sales growth. Optimize the sales funnel, attract more customers and increase profits.
  • Automation of routine tasks. Automate repetitive tasks, free up time for development and strategy.
  • Improved relationships. Strengthen customer relationships through a personalized approach and quick support.

Capabilities

  • Lead and customer tracking
  • Sales automation
  • Integration: Sales, Marketing
  • Help Desk support
  • Business process optimization
Vtiger CRM
№11

amoCRM

amoCRM - CRM focused on messengers! Turn customer correspondence into deals. Chat funnels, bots, omnichannel dialogues - everything to increase sales and lead tracking in one place.

Main Advantages

  • Understandable chat funnels. Guide customers to a deal automatically, through familiar messengers.
  • Omnichannel dialogues. Communicate with customers from anywhere in one amoCRM window.
  • Sales automation. Save time on routine tasks and increase profits.
  • Integration with bots. Engage bots to handle requests 24/7, without the involvement of managers.

Capabilities

  • Accounting for leads and clients
  • Sales automation
  • Integration with messengers
  • Omnichannel communication
  • Convenient CRM for business
amoCRM
№12

monday sales CRM

monday sales CRM - a flexible CRM built on the monday.com platform, specifically for sales teams. Effectively manage leads, deals, and customers in a single, customizable space.

Main Advantages

  • Clear interface. Easy to learn, intuitive to manage sales data.
  • Flexible settings. Adapt to the needs of your business on the monday.com platform.
  • Effective collaboration. Communicate with your team and clients in one place.
  • Automation of routine. Forget about routine tasks, focus on sales.

Capabilities

  • Lead tracking
  • Sales automation
  • Integration with monday.com
  • User-friendly interface
  • Reporting and analytics
monday sales CRM
№13

Bitrix24

Bitrix24 - CRM system and workspace in one! Organize lead and customer accounting, automate sales, set up a contact center, and manage projects effectively. Everything for the growth of your business!

Main Advantages

  • All in one place. Manage sales, tasks, and customer communications in the unified Bitrix24 platform.
  • Sales growth. Sales funnel automation and analytics will help increase profits.
  • Team organization. Tools for collaboration, tasks, and projects for effective interaction.
  • Automation of routine. Bitrix24 automates daily tasks so you can focus on development.

Capabilities

  • Sales automation
  • Convenient customer accounting
  • Comprehensive task management
  • Telephony integration
  • 24/7 Bitrix24 support
Bitrix24
№14

KeyCRM

KeyCRM is a Ukrainian CRM for tracking leads and clients. Collects orders from all channels, integrates communications, warehouse accounting, and analytics. Optimize your business with KeyCRM!

Main Advantages

  • All in one place. Manage orders, warehouse, communications from all channels in a single KeyCRM platform.
  • Analytics for growth. Get clear reports and analyze data for informed decision-making.
  • Saving time and money. Automate routine tasks, reduce costs and increase profits with KeyCRM.
  • Ukrainian support. Fast and qualified support in Ukrainian.

Capabilities

  • User-friendly interface
  • Sales automation
  • 360° customer accounting
  • Integration with marketplaces
  • Ukrainian support
KeyCRM
№15

Capsule CRM

Capsule CRM - light and intuitive CRM for small and medium-sized businesses. Manage contacts, deals, and projects in one place. Streamline lead and customer management to increase sales!

Main Advantages

  • Simple to use. Capsule CRM's intuitive interface makes it easy for the team to work.
  • Contact organization. Keep all customer information in one place.
  • Clear deal tracking. Track deals from start to close, increasing sales.
  • Project centralization. Manage projects, tasks, and deadlines in one place.

Capabilities

  • Simple to use
  • Lead and customer tracking
  • Deal/project management
  • Integrations with other services
  • User support
Capsule CRM
№16

OneBox OS

OneBox OS - CRM/ERP platform for business automation. Accounting for leads, clients, processes, warehouse, telephony and document management - all in one system. The perfect solution for accounting and sales management!

Main Advantages

  • Everything in one place. Manage sales, warehouse, documents and telephony on one OneBox OS platform.
  • Sales growth. An effective tool increases the conversion of leads into customers.
  • Cost optimization. Automation of business processes reduces operating costs.
  • Easy setup. OneBox OS easily adapts to the needs of your business.

Capabilities

  • Accounting for leads and clients
  • Sales automation
  • Built-in telephony
  • Warehouse management
  • Document management in CRM
OneBox OS
№17

Pipedrive

Pipedrive - CRM that helps visualize the sales process and increase deal conversion. Track leads in a convenient pipeline, automate routine tasks, and close more deals. Ideal for tracking leads and customers.

Main Advantages

  • Visual pipeline. A clear understanding of the status of deals, easy to manage sales.
  • Increased conversion. Pipedrive helps close more deals faster.
  • Easy to use. Intuitive interface, quick learning for the team.
  • Routine automation. Focus on sales, not administrative tasks.

Capabilities

  • Lead tracking
  • Visual funnels
  • Sales automation
  • User-friendly interface
  • Pipedrive CRM
Pipedrive
№18

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective sales management. Integration with other Microsoft 365 products and Copilot provides deep data analysis, process automation and increased team productivity. Accounting for leads, customers and deals in a single system.

Main Advantages

  • Integration with 365. Collaboration with Outlook, Teams and other Microsoft tools for seamless communication.
  • Copilot for sales. AI assistant that provides hints, automates reports and helps in closing deals.
  • Personalization. Customize the system to meet the needs of your business to maximize efficiency.
  • Full analytics. Get deep data analysis to make informed decisions and increase profits.

Capabilities

  • Sales automation
  • Integration with Microsoft 365
  • Analytics and reports
  • Lead management
  • Copilot to improve sales
Microsoft Dynamics 365 Sales
№19

KeepinCRM

KeepinCRM is a simple CRM system for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Optimize lead and customer accounting!

Main Advantages

  • Customer base is organized. All customer information in one place, quick access.
  • Sales automation. Increase profits by automating the sales funnel.
  • Accounting for finance and warehouse. Control expenses and inventory balances.
  • Simple task management. Plan and track task execution by the team.

Capabilities

  • Simple interface
  • Customer accounting
  • Sales management
  • Task automation
  • Financial accounting
KeepinCRM
№20

SuiteCRM

SuiteCRM is an open-source CRM that is ideal for tracking leads and customers. Flexible customization allows you to customize the system to the unique needs of your business. Get a powerful tool for managing your customer base!

Main Advantages

  • Відкритий код. Full control over data and flexible customization to meet needs.
  • Cost savings. No license fees, only implementation costs.
  • Expandability. Easy integration with other services and platforms.
  • Sales improvement. Increased conversion and loyalty through personalization.

Capabilities

  • Tracking leads and customers
  • Customization to suit needs
  • Open source (Open-source)
  • Sales automation
  • Improving customer relationships
SuiteCRM
№21

HubSpot CRM

HubSpot CRM - a free CRM system for managing leads and customers. Marketing, sales, and support in one platform! Optimize business processes and increase sales with HubSpot.

Main Advantages

  • Free start. Basic functions for business growth are available for free.
  • Single platform. All marketing, sales, and support tools in one place.
  • Relationship improvement. Tools for effective communication with customers.
  • Sales growth. Optimizing the sales funnel and increasing lead conversion.

Capabilities

  • Free CRM
  • Full customer cycle
  • Business automation
  • Integration with marketing
  • User-friendly interface
HubSpot CRM
№22

Agile CRM

Agile CRM - A CRM system that integrates sales, marketing, and customer service into a single interface. Optimize customer acquisition and retention with powerful tools! Ideal for lead tracking and relationship management.

Main Advantages

  • All in one place. All customer data: sales, marketing, service - centralized and accessible.
  • Increased productivity. Streamline workflows, increase conversions, and profit.
  • User-friendly interface. Intuitive design, easy training and use for the entire team.
  • Improved communication. Effective interaction with customers at every stage of the sales funnel.

Capabilities

  • Lead and customer tracking
  • All in one interface
  • Sales automation
  • Convenient marketing
  • Customer support service
Agile CRM
№23

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail simplifies lead and customer tracking, automates workflows, and helps build strong customer relationships. Manage sales effectively without leaving your email!

Main Advantages

  • Integration with Gmail. Work with customers directly from your email, without switching between applications.
  • Data organization. All customer information in one place, easy to find and analyze.
  • Increased sales. Track deal progress, find opportunities for growth.
  • Task automation. Free up time from routine, focus on business development.

Capabilities

  • Integration with Gmail
  • Lead tracking
  • Sales automation
  • User-friendly interface
  • Customer support
Copper
№24

Creatio (Sales)

Creatio Sales - low-code CRM for sales automation and customer base management. A platform with process automation that helps increase team efficiency and improve customer experience. Optimize lead and customer accounting with Creatio Sales!

Main Advantages

  • Flexible platform. Customize processes to meet business needs, without code.
  • Sales automation. Increase team efficiency and lead conversion.
  • Single database. All customer information in one place, always at your fingertips.
  • Process automation. Optimize workflows for maximum productivity.

Capabilities

  • Lead and deal accounting
  • Sales automation
  • Low code, flexibility
  • Intuitive interface
  • Analytics for solutions
Creatio (Sales)
General table

CRM review and comparison

# CRM Name Main direction Most important functions Free tier Initial cost
1LP-CRMProduct business, e-commerce, servicesSales automation, lead management, order trackingFree version for up to 50 orders per monthfrom $9/month
2Less Annoying CRMSmall business, entrepreneursSimplicity, convenience, leads30 day trial$19/month per user
3NetHunt CRMSmall business, salesGmail integration, sales funnels, process automation14-day trialfrom $24/month per user
4Salesforce Sales CloudSmall business, EnterpriseSales automation, lead generation, sales analytics30 day trialfrom $25/month per user
5Streak CRMSmall businesses, startupsGmail integration, sales pipelines, team collaborationFree planfrom $59/month per user
6SalesDriveOnline stores, eCommerceSales automation, integration, customer accounting14-day trialfrom 349 UAH/month
7CloseSales, marketing, SaaSCalls, email, leads14-day trialfrom $49/month per user
8NutshellB2B, sales, marketingCRM, email marketing, sales automation14 day testfrom $16/month per user
9InsightlySmall, medium-sized businessCRM, projects, integrations14-day trialFrom $29/month per user
10Vtiger CRMSMBs, enterprisesSales, marketing, support15-day trialfrom $15/month per user
11amoCRMSmall business, salesMessengers, automation, sales14 day trialfrom $15/month per user
12monday sales CRMSales teams, small/medium businessAutomation, customization, integrationsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
13Bitrix24Small, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
14KeyCRMSmall business, eCommerceOrder accounting, CRM, analyticsTest 14 daysfrom $19/month
15Capsule CRMSmall business, SaaSContacts, deals, projectsFree planfrom $18/month per user
16OneBox OSSmall business, medium businessCRM, ERP, automationPart of the applications are freefrom $1.99/month (per 1000 records)
17PipedriveSmall business, salesSales pipeline, automation, lead tracking14 day trialfrom $14.90/user/month
18Microsoft Dynamics 365 SalesLarge business, medium businessLead management, Sales automation, Reporting and analyticsTest 30 daysfrom $65/month per user
19KeepinCRMSmall business, medium businessClients, deals, tasksTest 7 daysfrom 290 UAH/user/month
20SuiteCRMAll industries, small+medium businessВідкритий код, гнучкість, кастомізаціяВідкрите ПЗ (безкоштовно)from $0/month (self-hosted)
21HubSpot CRMSmall business, startupsFree CRM, automation, integrationFree planfrom $20/month per user
22Agile CRMSmall business, startupsAutomation, marketing, supportFree plan (up to 10 users)from $8.99/month per user
23CopperSmall business, salesGmail integration, automation, relationship management14 day trialfrom $29/month per user
24Creatio (Sales)B2B, B2C, salesSales automation, lead management, customer baseFree trial accessprice on request
Most Frequent Questions

Most Frequent Questions

? What is a sales automation platform
A program that helps manage contacts and deals, increasing sales
? What is a customer relationship management system for
To effectively organize data about customers and leads
? What are the benefits of using sales software
Increased sales, improved communication, and data analysis
? What features does a good contact management program have
Data storage, automation, analytics, integration with other services
? How to choose the optimal platform for a business
Consider needs, budget, integration, support, and scalability
? What are the popular solutions for sales management
Salesforce, HubSpot, Zoho CRM, Pipedrive - are some of the most well-known
? How much does it cost to implement relationship management software
The cost depends on the functionality, number of users, and the chosen plan
? Can it be integrated with other tools
Yes, integration with email, telephony, messengers is often available