TOP 18 CRMs for online customer management in Ukraine

LP-CRM - CRM system designed for product business, e-commerce and service sector. Automate customer accounting, orders and communications online. Optimize sales and increase profits!

Main Advantages

• All in one place. Store customer data, orders and communications centrally for quick access.
• Increased sales. Automate the sales funnel, track leads and close more deals with LP-CRM.
• Business optimization. Analyze data, identify trends and make informed decisions to grow your business.
• Easy implementation. The intuitive LP-CRM interface allows you to quickly customize the system to your needs.

Characteristics

• Sales automation
• Website integration
• User-friendly interface
• Business analytics
• 24/7 support

Creatio (Sales) - low-code CRM platform for sales and marketing automation. Manage your customer base effectively, optimize business processes, and increase profits. CRM for online customer accounting.

Main Advantages

• Flexible configuration. Easily adapt to business needs without code.
• Sales automation. Improve efficiency and increase profits.
• Integration with other software. Easily connect the necessary services and applications.
• Real-time analytics. Get full control over customer data.

Characteristics

• Sales automation
• Individual approach
• Low code, speed
• User-friendly interface
• Flexible CRM platform

OneBox OS - CRM/ERP platform that combines processes, telephony, warehouse, and document management. Optimize customer accounting, automate business, and manage everything from one place! benefit1 - All in one place

Main Advantages

• Все в одному місці. Manage sales, warehouse, tasks, and documents in a single OneBox OS platform
• Increased productivity. Optimize business processes and increase team efficiency
• Convenience and flexibility. Customize OneBox OS to fit your business needs and use it anywhere
• Integration and automation. Integrate with other services and automate routine operations

Characteristics

• All in one place
• Business automation
• Flexible customization
• 24/7 customer support
• Integration with tools

Odoo CRM is a powerful CRM module integrated into the Odoo ERP system. Manage sales, automate marketing, and improve customer service in a single online platform. Efficient customer accounting, data analysis, and profit increase.

Main Advantages

• All in one place. Manage sales, marketing, and support in the single Odoo platform.
• Full integration. Data is automatically synchronized between Odoo modules for integrity.
• Sales growth. Effectively guide potential customers to successful deals.
• Analysis and forecasts. Get reports to make informed decisions.

Characteristics

• Integration with ERP Odoo
• User-friendly interface
• Sales automation
• Flexible setup
• Analytics and reports

CPAshka - CRM for dropshipping. Automate accounting for dropshippers, orders and payments. Optimize customer relations and increase profits! User-friendly interface and powerful functionality.

Main Advantages

• Accounting for dropshippers. Automatic calculation of each partner's profits.
• Payment automation. Simplifies the process of calculating and paying rewards.
• User-friendly interface. Intuitive, requires no special skills.
• Detailed analytics. Track performance, analyze sales and profits.

Characteristics

• Online customer accounting
• Dropshipping automation
• Convenient profit calculation
• CPAshka - CRM for dropshippers
• Integration with stores

SuiteCRM - a powerful open-source CRM for flexible customer base management. Extensive customization options allow you to adapt the system to the needs of any business. An ideal solution for comprehensive online customer accounting.

Main Advantages

• Open source. Full freedom of settings and integrations, without restrictions.
• Cost savings. No license fee, only support.
• Wide customization. Adaptation to any business processes.
• Full data control. Your data on your servers, security guaranteed.

Characteristics

• Online customer accounting
• Open source, flexibility
• Customization to needs
• Sales automation
• Integration with other services

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email and AI assistant. Organize customer accounting online, automate sales and increase team productivity. All in one place!

Main Advantages

• Built-in telephony. Call customers directly from the CRM, record conversations and analyze them to improve service.
• Email marketing. Send personalized email campaigns, track opens and clicks for effective lead engagement.
• AI assistant. Automate routine tasks, gain valuable insights and predict customer needs.
• User-friendly interface. Freshsales is intuitive, easily customizable to your needs, and requires no special skills.

Characteristics

• User-friendly interface
• Sales automation
• Built-in telephony
• AI assistant
• Email integration

Apptivo - It's a CRM system with a suite of business apps for small to medium-sized businesses. Manage customers, sales, projects, and finances in one place! Streamline your business with Apptivo.

Main Advantages

• Increase sales. Apptivo helps you find more leads, close deals, and increase profits.
• Data centralization. All customer information in one place, making access and analysis easier.
• Business optimization. Automate routine tasks and improve team efficiency.
• Apptivo integration. Connect apps for marketing, sales, projects, and finance.

Characteristics

• Online CRM for SMB
• Complete suite of business apps
• Sales automation
• Convenient customer accounting
• Flexible Apptivo customization

Vtiger CRM - a platform for managing sales, marketing, and customer support. Streamline business processes, increase sales, and improve customer service with Vtiger CRM. The perfect solution for online customer accounting.

Main Advantages

• All in one place. Sales, marketing, and support management in a single platform.
• Increased profits. Optimize work, attract more customers, increase sales.
• Easy integration. Vtiger easily integrates with your favorite tools.
• Cost savings. Reduce software and IT costs by centralizing data.

Characteristics

• Sales automation
• User-friendly interface
• 24/7 customer support
• Analytics and reports
• Cloud solution Vtiger CRM

amoCRM - A CRM focused on messengers. Create chat funnels, use bots, and conduct omnichannel dialogues with customers. Automate sales and communication in one place!

Main Advantages

• Convenient chat funnels. Automate sales through messengers, attract more leads, and increase conversion rates.
• Omnichannel dialogues. All your customer communications in one place, regardless of the communication channel.
• Powerful bots. Automate answers to questions, collect data, and qualify leads 24/7.
• Easy integration. Integrates with popular services and platforms for seamless operation.

Characteristics

• Convenient customer accounting
• Chat sales funnels
• Integration with messengers
• Communication automation
• Omnichannel support

Copper CRM - a CRM system built specifically for Google Workspace. Deep integration with Gmail makes it an ideal choice for companies that actively use Google services for customer accounting and sales management.

Main Advantages

• Integration with Gmail. All customer information directly in your email, without switching between tabs.
• User-friendly interface. Intuitive design for quick team training and efficient work.
• Sales automation. Reduce manual work and focus on closing deals, not administration.
• Improved collaboration. Shared access to customer information for coordinated team work.

Characteristics

• Integration with Gmail
• Customer accounting online
• Reporting and analytics
• Sales automation
• Google Workspace support

SalesDrive - CRM for e-commerce: automate sales in the online store! Integration with marketplaces, delivery services, payment systems and warehouse. Optimize customer accounting and increase profits.

Main Advantages

• Integration with marketplaces. Manage sales from different platforms in one place, saving time.
• Sales automation. Optimize the sales funnel, increase profits.
• Convenient customer accounting. All customer information in one place, improve service.
• Synchronization with the warehouse. Automatic stock accounting, avoiding product shortages.

Characteristics

• Sales automation
• User-friendly interface
• All-in-one integrations
• 24/7 customer accounting
• SalesDrive support

Less Annoying CRM - A ridiculously simple CRM system for small businesses. No unnecessary features or complexities! Easy online customer management to help you focus on growing your business. Try it now!

Main Advantages

• Easy to use. Intuitive interface, no training required.
• Centralized database. All customer data in one place, always at your fingertips.
• Affordable price. Special rates for small businesses, with no hidden fees.
• Full support. Fast and high-quality help from our team.

Characteristics

• Intuitive
• Easy to use
• Affordable price
• Fast support
• No pushy features

Capsule CRM - simple and intuitive CRM for managing contacts, deals, and projects. Optimize customer accounting and increase sales with our online service. Ideal for small and medium-sized businesses.

Main Advantages

• Simple interface. Intuitive design, easy for the team to learn.
• Convenient contact management. All customer information in one place, quick access.
• Effective deal management. Track sales, control the funnel, increase profits.
• Project organization. Plan tasks, coordinate the team, achieve goals with Capsule CRM.

Characteristics

• Simple interface
• Convenient customer accounting
• Integration with mail
• Deal management
• Project support

Bitrix24 - CRM and workspace in one! Manage sales, communicate with customers through the contact center, organize projects online. Everything for the efficient operation of your business!

Main Advantages

• User-friendly interface. Easy to learn, intuitive, quickly find what you need.
• Universal tool. Everything you need for business: sales, communications, projects.
• Integration with platforms. Connection with mail, social networks and other services.
• Increased sales. More deals, loyal customers, profit growth.

Characteristics

• Sales automation
• Integration with mail
• Convenient customer management
• Team collaboration
• Analytics and reports

SugarCRM - a flexible open-source CRM system, ideal for B2B sales. Customize it to your business needs and integrate with other services. Optimize customer relationships and increase profits!

Main Advantages

• Open source. Complete freedom of customization to suit business needs.
• B2B oriented. Specialized tools for complex sales.
• Flexibility in integration. Easily connects with other services.
• Scalability. Grows with your business without limits.

Characteristics

• 24/7 online access
• Sales automation
• Open source
• B2B orientation
• User-friendly interface

Nutshell - CRM and email marketing in one for B2B. Easy to use, it will help your team build customer relationships and increase sales. Streamline your sales process today!

Main Advantages

• Easy automation. Automate sales routine, free up time for clients.
• Full control over leads. Track every contact, increase conversion.
• Email marketing integration. Personalized mailings directly from CRM, increased sales.
• Simple interface. Intuitive design for quick team training.

Characteristics

• Easy to use
• Email marketing
• B2B orientation
• Online customer accounting
• Sales automation

Binotel SmartCRM - CRM for customer accounting from Binotel. 360° customer profile, sales analytics, tasks and integration with telephony for effective communication. Increase sales and improve service!

Main Advantages

• 360° customer profile. The entire interaction history in one place for better service.
• Sales automation. Increase team efficiency and accelerate deal closing.
• Integration with telephony. Manage calls and customer communication in a single platform.
• Analytics and reports. Track key metrics and make informed decisions.

Characteristics

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