Choose a CRM for effective work

The Best 10 CRMs for Small Businesses Online

CRM Ratings to Grow Your Small Business Online.

Rating

Choose a CRM for effective work

№1

LP-CRM

LP-CRM - CRM system for small business, e-commerce and services. Organize sales, customers and analytics in one place. Automation that saves you time and increases profits!

Main Pros

  • Легкий старт. The intuitive interface of LP-CRM allows you to quickly configure the system and start working without lengthy training.
  • Sales automation. LP-CRM automates routine tasks, freeing up time for business development and increasing profits.
  • Customer accounting. Keep the entire history of interactions with customers in one place to improve service and increase loyalty.
  • Analytics. Get reports on business performance to make informed decisions and optimize strategy.

Main Parameters

  • Online CRM for small business
  • LP-CRM sales automation
  • User-friendly interface
  • E-commerce support
  • Customer and deal tracking
LP-CRM
№2

OneBox OS

OneBox OS - CRM/ERP platform for small business. Automate sales, warehouse, telephony and document management in one system. Optimize business processes online!

Main Pros

  • All in one place. Manage all aspects of your business: sales, warehouse, finance and documents - in a single OneBox OS system.
  • Clear interface. Easy to learn and use, even if you don't have much experience with similar tools.
  • Flexibility of settings. Adapt OneBox OS to your unique needs and business processes without programming.
  • Support 24/7. Our team is always ready to help you with any questions and problems so you can work seamlessly.

Main Parameters

  • CRM/ERP all in one
  • Business automation
  • Intuitive interface
  • Support 24/7
  • For small and medium businesses
OneBox OS
№3

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for small business: 360° client profile, sales analytics, tasks and easy integration with PBX. Optimize communications and increase team efficiency!

Main Pros

  • 360° customer profile. All communication history in one place for better service.
  • Sales automation. Optimize your sales funnel and increase profits.
  • Integration with telephony. Call customers directly from CRM and record conversations.
  • Analytics and reports. Track key indicators and make informed decisions.

Main Parameters

  • Convenient CRM for small business
  • 360° customer profile online
  • Integration with Binotel telephony
  • Automation of sales and tasks
  • Analytics for business growth
Binotel SmartCRM
№4

SuiteCRM

SuiteCRM - a powerful open-source CRM system ideal for small businesses. Flexible in configuration, it allows you to adapt it to the needs of your business. A free alternative to proprietary CRMs.

Main Pros

  • Open source. Full freedom of customization and integration with other services.
  • Cost savings. No license fees, only support costs.
  • Scalability. The system grows with your business, adapting to your needs.
  • Community support. A large community of users and developers will always help solve issues.

Main Parameters

  • CRM for small business
  • Online access 24/7
  • Customization to needs
  • Open source, free
  • Sales automation
SuiteCRM
№5

Vtiger CRM

Vtiger CRM is the only platform to unite sales, marketing & customer support. Perfect CRM solution for small business to streamline processes & boost online productivity.

Main Pros

  • Sales growth. Increase revenue by automating your sales pipeline and improving customer engagement.
  • Effective marketing. Attract more customers and build strong relationships with email marketing and automation.
  • Centralized support. Serve customers faster and better with a single platform for requests and issue resolution.
  • Affordable price. Save money by getting a powerful business management tool at a great price.

Main Parameters

  • Convenient CRM online
  • Sales automation
  • 24/7 customer support
  • Vtiger: all in one
  • For small business
Vtiger CRM
№6

SugarCRM

SugarCRM - a flexible open-source CRM system, ideal for B2B. Optimize sales, manage customers, and automate processes. An excellent choice for small businesses that need a powerful yet adaptable CRM solution.

Main Pros

  • Supports B2B sales. Advanced features for complex B2B cycles, deal optimization.
  • Open source. Complete freedom of customization and integration, adaptation to needs.
  • Flexibility and scalability. Grow your business, SugarCRM grows with you.
  • Relationship improvement. Strengthen customer relationships, increase loyalty.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Lead tracking
  • Business analytics
  • Integration with services
SugarCRM
№7

Capsule CRM

Capsule CRM is a simple and intuitive CRM for small businesses. Organize contacts, manage deals and projects in one place. Try it for free and simplify your business!

Main Pros

  • Easy to use. Intuitive interface, quick training for the team.
  • Convenient customer management. Store all customer information in one place.
  • Effective deal management. Track sales progress, forecast revenue.
  • Project organization. Plan, coordinate and complete projects on time.

Main Parameters

  • Simple interface
  • Email integration
  • Convenient customer management
  • Sales automation
  • Cloud solution
Capsule CRM
№8

Less Annoying CRM

Less Annoying CRM - CRM for small businesses that doesn't overload with functionality. Simple interface, intuitive functionality and focus on your business needs. Organize your customer base and increase sales without unnecessary complexity!

Main Pros

  • Intuitive. Easy to learn, easy to use for the whole team, no long training required.
  • All in one place. Contacts, tasks, notes - all customer information in one place.
  • No hidden fees. Transparent price, no surprises, only the necessary functions.
  • Convenient support. Quick and helpful help from real people, not robots.

Main Parameters

  • Simple interface
  • Quick implementation
  • Affordable price
  • Ukrainian support
  • Mobile access
Less Annoying CRM
№9

Odoo CRM

Odoo CRM is a CRM module within the powerful Odoo ERP system. The ideal choice for small businesses looking for a comprehensive CRM online. Manage sales, automate marketing and improve customer service in one platform.

Main Pros

  • Holistic view of customers. All customer information in one place, easy access and analysis.
  • Sales automation. Simplify the sales process, from lead to deal, increase profits.
  • Integration with Odoo. Seamless work with other modules: accounting, warehouse, marketing.
  • Affordable price. Start with a free plan, scale as your business grows.

Main Parameters

  • Intuitive interface
  • Sales automation
  • Price affordability
  • Full integration with ERP
  • Analytics and reports
Odoo CRM
№10

Creatio (Sales)

Creatio (Sales) - a low-code CRM for small businesses that automates sales and marketing. Optimize your sales funnel, manage customers, and increase profits with a flexible CRM platform.

Main Pros

  • Sales automation. Optimize your sales funnel and increase profits by focusing on the key.
  • Customization flexibility. Easily adapt the platform to your business needs without code.
  • Clear analytics. Track key metrics and make informed decisions for growth.
  • Tool integration. Connect your favorite services for a single workspace.

Main Parameters

  • CRM for small business online
  • Sales automation
  • Low code, quick implementation
  • Creatio Sales platform
  • Simple processes, easy adaptation
Creatio (Sales)
Comparison

CRM juxtaposition

# Service Type of business Main features Trial period From
1LP-CRMSmall business, e-commerce, servicesCustomer management, sales automation, data analysisFree version up to 50 orders per monthfrom $9/month
2OneBox OSSmall business, entrepreneursCRM, ERP, automationPart of the applications are freefrom $1.99/month (for 1000 records)
3Binotel SmartCRMSmall business, sales360° profile, analytics, integration-from 399 UAH/month per employee
4SuiteCRMSmall business, enterprisesOpen source, flexibility, customizationOpen Source Software (free)from $0/month (self-hosted)
5Vtiger CRMSmall business, sales, marketingSales, marketing, support15 day trialfrom $15/month per user
6SugarCRMSmall business, B2BOpen source, flexibility, automationFree trialfrom $49/month per user
7Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
8Less Annoying CRMSmall business, startupsSimplicity, intuitiveness, customers30 day test$19/month per user
9Odoo CRMSmall business, salesSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
10Creatio (Sales)Small business, sales, marketingSales automation, customer management, low-code platformFree trial accessprice on request
Answers to Questions

Answers to Questions

? What is a customer management platform?
A tool for automating sales, marketing, and support that helps build customer relationships
? What are the benefits of using such a platform?
Increased efficiency, better customer service, increased sales and loyalty
? How much does it cost to implement such a platform?
The cost depends on the functionality and provider, there are free and paid options
? Which features are most important?
Sales automation, contact management, reporting and analytics
? What is the best platform for my business?
The choice depends on your needs, budget and company size
? Is it difficult to integrate it with other tools?
Most platforms easily integrate with email marketing and accounting
? Is special training required to use it?
Most platforms have an intuitive interface, there are training materials
? Where can I find reviews of different platforms?
On aggregator sites, in online communities and customer reviews