TOP 23 CRMs for Product-Based Businesses in Ukraine

Rating

Choose a CRM for your processes

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and service sector in Ukraine. Automate sales, customer base and analytics. Optimize your sales funnel and increase profits! Try it for free!

Advantages for Business

User-friendly interface. Easy to learn and use, minimum adaptation time.
Sales automation. Increase profits by automating routine tasks.
Real-time analytics. Monitor key business indicators online.
Integration with services. Connect LP-CRM with your favorite tools.

Features

Sales automation
User-friendly interface
Ukrainian language support
Integration with mail
Reporting and analytics

№2

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM to increase product sales. Deep integration with other Microsoft 365 products and Copilot automates routine tasks, provides analytics, and helps close more deals. Ideal for Ukrainian e-commerce.

Advantages for Business

Deep Integration. Combine data from Outlook, Excel, Teams for a better understanding of customers.
Copilot Artificial Intelligence. Get data-driven prompts and recommendations, accelerate sales.
Sales Automation. Optimize the sales funnel, from lead to deal, increase profits.
Real-time Analytics. Track key metrics, make informed decisions for business growth.

Features

CRM for e-commerce UA
Integration with 365
Product business reporting
Sales Automation
Microsoft Copilot AI

№3

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for product business. A 360° client card, integration with PBX and sales analytics will help increase profits. Optimize the sales department now!

Advantages for Business

360° client profile. All information in one place: calls, orders, communication history, which simplifies sales.
Analytics for growth. Track key metrics to improve sales and optimize your strategy.
Integration with telephony. Automatic recording of calls, customers, listening to conversations for quality control.
Tasks and reminders. Don't miss important matters, plan work and monitor execution.

Features

CRM for product business in Ukraine
360° client profile
Analytics for business
Integration with telephony
Sales automation

№4

Less Annoying CRM

Less Annoying CRM is the perfect CRM for small businesses in Ukraine that sell goods. Extremely easy to use, without unnecessary functions and complications. Optimize sales and customer base easily!

Advantages for Business

Ease of use. Intuitive interface, no complicated terminology. Easy to train the team!
Sales optimization. Convenient accounting of customers, deals and interaction history to increase profits.
Ukrainian support. Full support and documentation in Ukrainian so you can be comfortable.
Affordable price. Special rates for small businesses in Ukraine. Pay only for what you use.

Features

CRM for product business in Ukraine
Easy to use
Sales automation
Ukrainian language support
Business process optimization

№5

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, orders and payments. Optimize your product business!

Advantages for Business

Automation of dropshipping. CPAshka minimizes manual work: order processing, payments to dropshippers - everything is automatic!
Accurate profit accounting. Control finances in real time, see profit from each order and dropshipper.
Easy dropshipper management. Automatic calculation of payments, convenient communication and monitoring of their effectiveness.
Sales growth. CPAshka helps to scale the business, attract more dropshippers and increase sales volumes.

Features

Dropshipping automation
Profit calculation
Convenient CRM for product business
Ukrainian support 24/7
Integration with TNN

№6

HubSpot CRM

HubSpot CRM - a powerful CRM system for the commodity business. Free core with marketing, sales, and support in one platform. Optimize all stages of work with clients in Ukraine!

Advantages for Business

Free start. Start using the basic functions for free to evaluate the platform's capabilities.
Single platform. All tools (marketing, sales, support) in one place for efficient work.
Clear interface. Intuitive navigation for quick learning and convenient work.
Ukrainian support. Get help in Ukrainian, which greatly simplifies implementation.

Features

CRM for product business UA
Free CRM database
Sales automation
Marketing in one place
24/7 support

№7

NetHunt CRM

NetHunt CRM - CRM in Gmail, ideal for product-based businesses. Manage leads, sales funnels, and automate processes directly from your email. A convenient solution for Ukrainian entrepreneurs selling goods online.

Advantages for Business

Integration with Gmail. Manage sales directly from your email, saving time.
Increased sales. Effective customer management and sales automation for profit growth.
User-friendly interface. Easy to use, requires no special skills for a quick start.
Automation of routine tasks. Forget about repetitive tasks, automate everything with NetHunt CRM.

Features

CRM for product-based businesses in Ukraine
Integration with Gmail
Sales automation
Convenient sales funnels
NetHunt lead management

№8

Insightly

Insightly CRM is a comprehensive CRM system with project management features, ideal for small and medium-sized businesses (SMBs). Integrations with popular services simplify customer base and inventory management in Ukraine.

Advantages for Business

User-friendly interface. Easy to train your team, quick implementation.
Sales automation. More deals, less routine, increased profits.
Simple project management. Control tasks, deadlines, and resources in one place.
Integration with services. Connection to email, messengers, and other tools.

Features

CRM for e-commerce UA
Integrations for SMBs
Projects and leads
Sales automation
User-friendly interface

№9

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Streamline sales and attract more customers with this powerful system. The perfect solution for the commodity business!

Advantages for Business

Automation with Keap. Saving time on routine, focusing on business growth.
Sales increase. Personalized offers and reminders for customers.
All in one place. Manage contacts, marketing and sales with Keap.
Ukrainian language support. Setup and consultation in native language, easy start.

Features

CRM for commodity business UA
Marketing automation
User-friendly Keap interface
Sales growth
Ukrainian language support

№10

OneBox OS

OneBox OS - CRM/ERP for the goods business in Ukraine. Automate processes, telephony, warehouse and document management in a single system. Optimize sales and management, increase profits!

Advantages for Business

Everything in one place. Management of processes, telephony, warehouse and documents in a single OneBox OS platform.
Support for Ukrainian business. Adapted for the needs of Ukrainian companies, local support.
Effective sales management. Increase profits by automating the sales funnel and controlling deals.
Optimization of warehouse accounting. Ensure accurate inventory accounting, inventory control and avoidance of shortages.

Features

CRM for the goods business
Sales automation
Online warehouse management
Integration with telephony
OneBox OS: all in one

№11

Creatio (Sales)

Creatio (Sales) - a powerful low-code CRM platform for automating sales and product business processes in Ukraine. Customize your CRM to meet the needs of your business!

Advantages for Business

Sales automation. Optimizes the funnel, increases conversion and profit through automatic triggers and reminders.
Low code. Change the system to meet business needs without involving programmers, quickly adapt to market changes.
Process automation. Automate any business processes, from order to delivery, for maximum efficiency.
Analytics and reports. Get full control over your business with detailed real-time reports and analytics, make informed decisions.

Features

CRM for product business in Ukraine
Process automation
Low code, flexibility
Creatio Sales - leader
Ukrainian language support

№12

Pipedrive

Pipedrive - CRM for product business, focused on increasing deal conversion. Visualize the sales funnel, track the progress of each deal, and automate routine tasks. Clear interface and powerful features - ideal for Ukrainian entrepreneurs!

Advantages for Business

Clear pipeline. Sales visualization to control each deal and maximize profit.
Automation of routine. Saving time on repetitive tasks, focusing on customers.
Profit forecasting. Accurate reports and sales forecasts for informed decision-making.
Increased conversion. Tools for fast closing deals and growing profits.

Features

Convenient CRM for product
Sales pipelines are visual
Integration with delivery services
Automation of routine tasks
Pipedrive: deals are a priority

№13

Nutshell

Nutshell - CRM for B2B teams in Ukraine, which combines convenient customer management and effective email marketing. Automate sales, track leads, and build strong customer relationships. Ideal for product business!

Advantages for Business

Understandable interface. Easy to learn and quick to start selling, focusing on customers.
Sales automation. Simplifies routine tasks, increasing team efficiency.
Email marketing inside. Send personalized emails and track results in one place.
Reporting and analytics. Get clear reports for informed decision-making and sales growth.

Features

CRM for product business in Ukraine
Simple B2B CRM
Email marketing
Sales automation
Ukrainian support

№14

Streak CRM

Streak CRM - CRM system integrated directly into Gmail. Create custom sales funnels and manage customers without leaving your email. A great choice for e-commerce in Ukraine that needs a simple and effective CRM solution.

Advantages for Business

Integration with Gmail. Manage sales directly from your email, without switching between tabs.
Custom pipelines. Customize the sales funnel to fit your unique business process.
Simple interface. Easy to learn and use, even without CRM experience.
Automation of routine tasks. Automate sending emails, reminders, and other actions.

Features

CRM for UA goods
Streak CRM: Gmail inside
Custom sales funnels
Easy integration with mail
Optimization for email marketing

№15

Close

Close - CRM designed for intensive sales. Automate calls and email newsletters to increase conversion in your product business. The ideal choice for Ukrainian teams looking to maximize results!

Advantages for Business

Sales increase. More leads, more deals, more profit! Automate your sales funnel.
Integration with telephony. Call clients in one click directly from the CRM. Record conversations.
Email marketing. Create and send personalized email newsletters, track their effectiveness.
Convenient analytics. Get clear sales reports to make informed decisions.

Features

CRM for product business UA
Sales automation
Calls+Email Close
User-friendly interface
Ukrainian language support

№16

SuiteCRM

SuiteCRM - Open source CRM system, ideal for product business in Ukraine. Flexible customization to your needs, integration with popular services. Free alternative to expensive CRMs!

Advantages for Business

Free software. SuiteCRM open source saves money and adapts to needs.
Full adaptation. Customize to business processes, integrate with other services.
Data analysis. Reporting improves decisions, increases sales and loyalty.
Localization support. Ukrainian language, documentation, support - all for convenience.

Features

CRM for product business in Ukraine
SuiteCRM: customization to your needs
Open source: full control
Integration with popular services
CRM scalability and flexibility

№17

Bitrix24

Bitrix24 - CRM for product businesses in Ukraine. Automate sales, process orders, manage projects and communicate with customers in one place. Everything you need for the efficient operation of your online store! benefit1 - Increased sales

Advantages for Business

Збільшення продажів. Automate leads, deals, and invoices to grow profits
Optimized communications. Integrate all communication channels into a single interface
Data centralization. Store all customer information in one place
Analytics and reports. Track key business metrics for decision-making

Features

Trade automation
User-friendly interface
Nova Poshta integration
Ukrainian language support
Bitrix24 scalability

№18

Apptivo

Apptivo: CRM system with a wide range of business applications, designed specifically for small and medium-sized businesses (SMBs). Optimize the management of the goods business in Ukraine with Apptivo!

Advantages for Business

All in one place. Manage sales, marketing and customer support from a single Apptivo platform.
Sales growth. Optimize the sales funnel and increase profits through automation.
User-friendly interface. Easy to use even for beginners, intuitive design.
24/7 support. Our team is always ready to help you with any questions.

Features

CRM for the goods business
Sales automation
User-friendly interface
Integration with services
Ukrainian language support

№19

SugarCRM

SugarCRM - flexible open-source CRM for B2B sales. The perfect solution for commodity business in Ukraine. Customize SugarCRM to your needs and integrate with other services. Get the most out of your sales!

Advantages for Business

Full adaptation. Customize the system to the needs of your business, no compromises.
Integration. Connect any services for the seamless operation of departments.
Data control. Your data is securely protected and always at hand for analysis.
Sales growth. Optimize the sales funnel and increase company profits.

Features

CRM for commodity business in Ukraine
Open source, flexibility
B2B sales, automation
Integration with platforms
Business scaling

№20

KeyCRM

KeyCRM - Ukrainian CRM for product-based businesses. Orders from all channels, convenient customer communication, inventory management, and powerful analytics. Optimize your business with KeyCRM!

Advantages for Business

All in one place. Combine orders, inventory, customers, and analytics for effective management.
User-friendly interface. Easy to learn and use, adapted to the needs of Ukrainian businesses.
Ukrainian support. Qualified assistance and quick resolution of issues from a local team.
Marketplace integration. Automatic data synchronization with Rozetka, Prom, and other platforms.

Features

Convenient CRM for product-based businesses
Order automation
Inventory management and analytics
Marketplace integration
Ukrainian language support

№21

SalesDrive

SalesDrive - CRM for e-commerce: automate sales! Integrations with marketplaces, delivery services, payment systems and warehouse. Manage your entire business in one place. Optimize inventory management and increase profits!

Advantages for Business

Integrations SalesDrive. Everything in one place: marketplaces, delivery, payments, warehouse - control over business.
Sales growth. Automation of routine, increased customer loyalty = more profit.
Cost optimization. Process automation saves time and reduces personnel costs.
User-friendly interface. An intuitive platform for efficient work every day.

Features

Automation of commodity business
Integrations for e-commerce
Convenient order accounting
SalesDrive - CRM #1 in Ukraine
Support of Ukrainian business 24/7

№22

Agile CRM

Agile CRM - A comprehensive CRM for product-based businesses. It unifies sales, marketing, and customer support in one convenient interface. Optimize your sales funnel, automate marketing, and improve service! The perfect solution for product businesses in Ukraine.

Advantages for Business

All in one place. Manage sales, marketing, and customer support from a single Agile CRM platform for efficiency.
User-friendly interface. Easy navigation and intuitive tools for quick learning and daily operation.
Sales automation. Automate routine tasks, track leads, and increase sales conversion with Agile CRM.
Ukrainian support. Local support and adaptation to the needs of Ukrainian businesses from Agile CRM.

Features

CRM for product-based businesses
Sales automation
Ukrainian support
Marketplace integration
Universal CRM Agile

№23

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for product business with built-in telephony, email and AI. Automate sales, improve customer communication and increase profits. The perfect solution for Ukrainian products!

Advantages for Business

Increase sales. More deals through automation and analytics.
All in one place. Communication, mail and AI - all integrated.
Ukrainian support. Local support for quick issue resolution.
Intelligent reports. Track results and optimize strategy.

Features

CRM for product business UA
Freshsales: All in one
Sales automation
AI assistant: Time saving
Telephony integration

General table

CRM comparison table

#	CRM	Type of business	Functionality	Demo version	Starting price
1	LP-CRM	Product business, e-commerce, services	Sales automation, customer base, sales funnel	Free version up to 50 orders per month	from $9/month
2	Microsoft Dynamics 365 Sales	e-commerce, B2B	Sales Automation, Analytics, Microsoft Integration	30-day trial	from $65/month per user
3	Binotel SmartCRM	Product business, sales	360° card, PBX integration, sales analytics	-	from 399 UAH/month per employee
4	Less Annoying CRM	Small business, sellers	Simplicity, customers, sales	30 day test	$19/month per user
5	CPAshka	Dropshippers, online sellers	Accounting for dropshippers, orders, payments	Free for the first 100 leads	from $5/month
6	HubSpot CRM	Commodity business, Ukraine	Automation, integration, analytics	Free plan	from $20/month per user
7	NetHunt CRM	Product-based business, e-commerce	Gmail integration, sales automation, sales funnels	14-day trial	from $24/month per user
8	Insightly	SMBs, startups	CRM, projects, integrations	14-day trial	From $29/month per user
9	Keap (ex-Infusionsoft)	Small business, entrepreneurs	CRM, marketing automation, sales	Test (free)	from $159/month
10	OneBox OS	Goods business, Ukraine	CRM, ERP, automation	Some applications are free	from $1.99/month (for 1000 records)
11	Creatio (Sales)	Sales, marketing	Automation, low-code, CRM	Free trial access	price on request
12	Pipedrive	Small business, startups	Sales funnel, automation, visualization	14 days test	from $14.90/month per user
13	Nutshell	Product business, B2B	CRM, email marketing, sales automation	Test 14 days	from $16/month per user
14	Streak CRM	eCommerce, small business	Gmail Integration, Sales Funnels, Customer Management	Free plan	from $59/month per user
15	Close	Small business, B2B, sales	Automation, integration, analytics	Test 14 days	from $49/month per user
16	SuiteCRM	Product business, Ukraine	Open source, flexibility, integration	Open source software (free)	from $0/month (self-hosted)
17	Bitrix24	Product business, eCommerce	CRM, automation, communications	Free plan	from $61/month (5 users)
18	Apptivo	Small business, medium business	CRM, integration, optimization	Free test	from $15/month per user (annual payment) or $20/month monthly
19	SugarCRM	B2B, sales, commodity business	Flexibility, open source, customization	Free test	from $49/month per user
20	KeyCRM	Product-based business, eCommerce	Orders, communication, accounting	14-day trial	from $19/month
21	SalesDrive	E-commerce, entrepreneurs, sellers	Automation, integrations, accounting	Test 14 days	from UAH 349/month
22	Agile CRM	Product business, marketing	Automation, marketing, support	Free plan (up to 10 users)	from $8.99/month per user
23	Freshworks CRM (Freshsales)	Product business, eCommerce	Sales automation, built-in telephony, AI assistant	Free plan	from $9/month per user

Answers to Questions

? What does it offer for my online store?

It helps automate sales and improve customer service, which leads to increased profits

? What basic functions are needed?

Customer base management, marketing automation, reporting and analytics

? What solutions are popular in Ukraine?

There are many options, considering the needs and budget of your business, see the list in the article

? How much does implementation cost?

The price depends on the chosen solution, the number of users and the necessary functions

? Are there free options?

Yes, there are free versions with limited functionality that are suitable for beginners

? How to choose the best option?

Consider the needs of your business, budget and the possibility of integration with other services

? Is staff training required?

Yes, training is necessary to effectively use all the features of the software

? What are the benefits of integration with Nova Poshta?

Automatic tracking of shipments, calculation of delivery costs and convenient order management