Choose a CRM for your niche

Best CRMs for Online Sales: TOP 25 Systems

Top CRMs for Online Sales: Choose a Leader for Your Business!

Rating

Choose a CRM for your niche

№1

LP-CRM

LP-CRM is a CRM system for product business, e-commerce and services. Optimize online sales, manage customers and increase profits. Ideal for online stores!

Benefits of Use

  • Sales growth. More deals, loyal customers and repeat purchases thanks to LP-CRM sales funnel automation.
  • Marketing optimization. Data analysis allows you to improve advertising campaigns and attract more customers.
  • Convenient order management. Track every order, automate logistics, and improve customer service.
  • Automation of routine. Free up team time by automating order processing, mailings and reports.

Functions

  • Sales automation
  • User-friendly interface
  • Analytics and reports
  • Integration with platforms
  • Customer support
LP-CRM
№2

Copper

Copper - A CRM for Google Workspace that's perfect for online sales. Its deep integration with Gmail makes it easy to manage clients, deals, and communications directly from your email. Boost your business efficiency with Copper!

Benefits of Use

  • Integration with Gmail. Work with clients directly from your email, without switching.
  • Increased sales. All customer data in one place for efficient work.
  • Ease of use. Intuitive interface, quick team training.
  • Automation of routine. Copper automatically captures interactions and reminds you of tasks.

Functions

  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • Deal tracking
  • Reporting and analytics
Copper
№3

HubSpot CRM

HubSpot CRM - a powerful and free CRM for online sales. Marketing, sales, and customer support in one place. Optimize business processes and increase profits with HubSpot!

Benefits of Use

  • Free start. Start using the key features of HubSpot CRM at no cost.
  • All in one place. Marketing, sales, and support - integrated into a single platform.
  • Automation of routine. Simplify workflows to focus on growing your business.
  • Analysis and reports. Get detailed analytics to make informed decisions.

Functions

  • Sales automation
  • Free CRM system
  • Marketing + sales
  • Integration with the site
  • User-friendly interface
HubSpot CRM
№4

Insightly

Insightly - CRM with project integration for SMBs. Streamline sales, marketing, and project management in one solution. Expand capabilities with integrations. Ideal for online business.

Benefits of Use

  • Sales growth. More deals, loyal customers, predictable profit. Insightly helps every stage.
  • Project optimization. Manage tasks, resources, and budget in one place. Everything for successful project implementation.
  • Data centralization. All information about customers and deals in one place. Easy access and analysis.
  • Integration with tools. Connect Insightly to your favorite apps. Save time and work more efficiently.

Functions

  • CRM for online sales
  • SMB orientation
  • Integrations
  • Project management
  • Ease of use
Insightly
№5

amoCRM

amoCRM - CRM focused on messengers. Automate sales through chat funnels, engage customers with chatbots, and manage all communications in one place. The perfect CRM for online sales!

Benefits of Use

  • Chat Funnels. Manage leads directly in messengers, increasing conversion and customer satisfaction.
  • Omnichannel. Unite all customer communications in one place for better service.
  • Sales Automation. Automate routine tasks to focus on closing deals.
  • More Sales. amoCRM tools help increase sales volume and company profit.

Functions

  • Convenient Integrations
  • Sales Automation
  • Chat Funnels for Leads
  • Omnichannel Communications
  • amoCRM: Leader in Chats
amoCRM
№6

Zoho CRM

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer support. Optimize your sales funnel, improve customer interaction, and increase profits with Zoho CRM. The perfect solution for online business!

Benefits of Use

  • Automation. Routine tasks are performed automatically, freeing up time for development.
  • Sales growth. Tools for attracting and retaining customers increase profits.
  • Data centralization. All customer information in one place for better service.
  • Zoho Convenience. Integration with other Zoho applications and an intuitive interface.

Functions

  • Sales automation
  • Intuitive interface
  • Integration with other services
  • 24/7 customer support
  • Flexible pricing policy
Zoho CRM
№7

Close

Close - CRM, built for sales teams who actively make calls and use email newsletters. Automate lead engagement, track deals, and close more deals with Close!

Benefits of Use

  • More calls. Make more calls with the built-in dialer and automation.
  • Automated email sequences. Engage leads with personalized email chains, even while you sleep.
  • User-friendly interface. Intuitive design for quick mastery by your sales team.
  • Real-time analytics. Track key metrics and optimize your sales funnel on the go.

Functions

  • Integration with VoIP telephony
  • Email automation
  • User-friendly interface
  • Detailed sales analytics
  • 24/7 customer support
Close
№8

Binotel SmartCRM

Binotel SmartCRM - CRM for online sales business. 360° client card, sales analytics, convenient task management and integration with Binotel PBX. Optimize your sales funnel and increase customer loyalty!

Benefits of Use

  • 360° client profile. All customer information in one place for quick service.
  • Sales growth. Automation of routine tasks and data analysis increase profits.
  • Integration with telephony. Calls, chats, and communication history in a single system.
  • Analytics and reports. Get accurate data for informed decision-making.

Functions

  • CRM for online sales
  • 360° client profile
  • Integration with Binotel PBX
  • Convenient sales analytics
  • Sales task automation
Binotel SmartCRM
№9

CPAshka

CPAshka - CRM system created for dropshipping. Automates dropshippers accounting, simplifies order management and increases profit. An ideal solution for online sales business.

Benefits of Use

  • Автоматизація виплат. CPAshka accurately calculates rewards for dropshippers, saving the accounting department's time.
  • Прозорий облік партнерів. Easily track the performance of each dropshipper and manage their orders.
  • Зручне керування товарами. Quickly add, edit, and update product information in one place.
  • Аналітика продажів онлайн. Get detailed reports on sales, profit, and trends for informed decision-making.

Functions

  • Sales automation
  • User-friendly interface
  • Dropshippers accounting
  • Integration with marketplaces
  • Real-time reporting
CPAshka
№10

KeyCRM

KeyCRM - Ukrainian CRM for online business. Orders from marketplaces, messengers and online stores in one place. Manage communications, warehouse and analyze sales effectively. Automation for your growth!

Benefits of Use

  • All in one place. Gather orders, customers and warehouse in KeyCRM.
  • Time saving. Automate routine and focus on development.
  • Sales analytics. Get reports for informed decisions.
  • 24/7 support. Always ready to help with any KeyCRM issue.

Functions

  • Sales automation
  • All channels in one place
  • Convenient business analytics
  • Ukrainian support
  • Warehouse management optimization
KeyCRM
№11

KeepinCRM

KeepinCRM - simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. The perfect solution for automating online sales!

Benefits of Use

  • All in one place. Customers, tasks, deals, warehouse and finances - under control.
  • Intuitive interface. Easy to learn how to work, even without experience.
  • SME support. Special tariffs adapted to the needs of small businesses.
  • Sales automation. More deals in less time, optimize the funnel.

Functions

  • Intuitive interface
  • Online sales automation
  • Customer and deal accounting
  • Warehouse and financial control
  • Small business support
KeepinCRM
№12

Capsule CRM

Capsule CRM - lightweight CRM for online sales. Conveniently manage contacts, deals and projects. An ideal solution for small and medium-sized businesses looking to increase online sales efficiency.

Benefits of Use

  • Simple interface. Easy to learn and use every day, without unnecessary complications.
  • Customer organization. All communication and transaction history in one place.
  • Sales growth. Track deals, forecast and increase profits.
  • Project management. Monitor task completion and project deadlines effectively.

Functions

  • Intuitive interface
  • Convenient deal management
  • Effective customer accounting
  • Integration with tools
  • Ukrainian language support
Capsule CRM
№13

Nutshell

Nutshell: CRM for B2B teams that combines the capabilities of CRM and email marketing. Simplify sales management and attract more customers! An ideal solution for online business.

Benefits of Use

  • Understandable interface. Intuitive design that simplifies learning and use.
  • Sales automation. Optimize your sales funnel and increase profits.
  • Built-in email marketing. Easily create and send personalized email campaigns.
  • B2B orientation. Functionality adapted for the needs of B2B teams, not just B2C.

Functions

  • Simple CRM for B2B teams
  • Email marketing
  • Sales automation
  • User-friendly interface
  • Ukrainian language support
Nutshell
№14

Odoo CRM

Odoo CRM - is a part of the powerful Odoo ERP system. Effective CRM for online sales management. Automate the sales funnel, track customers, and increase profits. Integrated platform for your business growth.

Benefits of Use

  • All in one place. Integration with other Odoo modules for holistic management.
  • Intuitive interface. Easy to learn, convenient to work, quick access to data.
  • Increase sales. Optimize the sales funnel and increase profits.
  • Automate routine. Forget about repetitive tasks, focus on customers.

Functions

  • Integration with ERP
  • User-friendly interface
  • Sales automation
  • Analytics and reports
  • Flexible customization
Odoo CRM
№15

SuiteCRM

SuiteCRM - open-source CRM that is ideal for automating online sales. Flexible customization allows you to adapt the system to the needs of any business. Optimize your sales with SuiteCRM!

Benefits of Use

  • Open source. Full freedom of settings and integrations without license restrictions.
  • Flexible adaptation. Easy to adapt to the unique needs of your business.
  • Data control. Your data is completely under your control, security is guaranteed.
  • Profit growth. Optimize sales and increase customer loyalty.

Functions

  • Open source
  • Flexible setup
  • Sales automation
  • User-friendly interface
  • Integration with other services
SuiteCRM
№16

OneBox OS

OneBox OS: CRM/ERP platform for sales automation! Manage processes, telephony, warehouse and documents in one place. The perfect solution for online business that strives for efficiency.

Benefits of Use

  • Єдине рішення. Everything: sales, warehouse, documents in one OneBox OS platform.
  • Automation of routine. Free up time for development by automating processes.
  • Sales growth. Control leads and increase conversion.
  • Customization flexibility. Customize the system to suit your business needs.

Functions

  • Sales automation
  • Telephony integration
  • Warehouse management
  • Online document management
  • Unified CRM/ERP solution
OneBox OS
№17

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales automation, tightly integrated with Microsoft 365 and Copilot tools. Optimize your sales funnel, improve customer experience, and increase profits. An effective solution for businesses of any size.

Benefits of Use

  • Integration with 365. Work in a familiar environment, combining Microsoft data and tools for efficient operation.
  • Copilot Artificial Intelligence. Get personalized recommendations and automate routine tasks with Copilot.
  • Sales automation. Optimize the sales funnel, increase conversion and improve team results.
  • Improved analytics. Gain a deep understanding of customer and sales data for informed decision-making.

Functions

  • Sales automation
  • Integration with Microsoft 365
  • Analytics and reporting
  • Copilot Support
  • Customer personalization
Microsoft Dynamics 365 Sales
№18

SugarCRM

SugarCRM - flexible open-source CRM, ideal for B2B sales. Scale your business, automate processes, and gain complete control over your customer base. Optimize online sales with SugarCRM!

Benefits of Use

  • Full adaptation. Customize the CRM to meet the needs of your B2B.
  • Open source. Expand capabilities and integrate with other services.
  • B2B automation. Free managers from routine, increase conversion.
  • Detailed analytics. Get valuable insights for sales and profit growth.

Functions

  • Sales automation
  • Reporting and analytics
  • Integration with tools
  • B2B sales support
  • Open source and API
SugarCRM
№19

Streak CRM

Streak CRM - A CRM that integrates directly into Gmail. Manage sales, track deals, and automate workflows without leaving your inbox. Customize your own pipelines to meet the needs of your business. A great solution for online sales!

Benefits of Use

  • Gmail integration. Everything in a familiar interface, without the need to switch between tabs.
  • Custom pipelines. Customize sales stages to meet the needs of your business.
  • Workflow automation. Automate routine tasks and track deals.
  • Collaboration. Easily share information and collaborate with the team.

Functions

  • Integration with Gmail
  • Custom pipelines
  • Convenience for sales
  • Team collaboration
  • Tracking deals online
Streak CRM
№20

Pipedrive

Pipedrive - Sales CRM that helps convert more deals. Visualize your pipeline, automate routine tasks, and increase profits. The ideal solution for online businesses striving for efficiency and growth.

Benefits of Use

  • Sales Visualization. Easily track deals at every stage of the sales funnel and quickly identify problem areas.
  • Deal Conversion. Increase profits through automation and tools for effective communication with customers.
  • Ease of Use. Pipedrive's intuitive interface allows you to quickly adapt and start selling immediately.
  • Routine Automation. Free up time for strategy, Pipedrive automates repetitive tasks and reminders.

Functions

  • User-Friendly Interface
  • Sales Visualization
  • Routine Automation
  • Ease of Integration
  • Increased Conversion
Pipedrive
№21

SalesDrive

SalesDrive - CRM for online stores that simplifies online sales! Integrations with marketplaces, delivery services, payment systems and warehouse management in one place. Automate routine and increase profits with SalesDrive!

Benefits of Use

  • Sales automation. Frees up time, reduces errors, increases profits!
  • SalesDrive Integrations. Easy connection to marketplaces, deliveries, payments!
  • SalesDrive warehouse control. Always up-to-date data on balances, avoiding shortages.
  • Sales analytics. Track performance, make informed decisions!

Functions

  • Sales automation
  • Integrations for e-commerce
  • Online warehouse management
  • User-friendly CRM interface
  • SalesDrive Support
SalesDrive
№22

Apptivo

Apptivo: CRM system for SMB with a suite of business applications. Manage sales, marketing, projects and more from one platform. An ideal solution for online business!

Benefits of Use

  • Everything in one place. Manage all aspects of your business from a single Apptivo platform, from sales to marketing.
  • Sales growth. Effective tools for attracting, retaining customers and increasing profits.
  • Cost savings. Affordable pricing makes Apptivo a cost-effective solution for small and medium-sized businesses.
  • Full adaptation. Customize Apptivo to your needs to maximize workflow optimization.

Functions

  • CRM for online sales
  • Convenient automation
  • Apptivo: all in one
  • Integration with tools
  • Solution for SMB
Apptivo
№23

Agile CRM

Agile CRM is a CRM system that integrates sales, marketing, and customer support into one convenient interface. Optimize your online sales funnel and improve customer service with Agile CRM!

Benefits of Use

  • All in one place. Manage sales, marketing, and customer support in a single, convenient interface.
  • Sales growth. Automate routine tasks, focus on important deals, more satisfied customers = higher profits.
  • Improved communication. Customer information is always at hand, quick responses, personalized approach.
  • Cost savings. Instead of multiple services - one Agile CRM platform, integrated and accessible.

Functions

  • Sales, marketing, service together
  • User-friendly Agile CRM interface
  • Business process automation
  • Increased sales efficiency
  • CRM for online business
Agile CRM
№24

NetHunt CRM

NetHunt CRM is a CRM in Gmail that allows you to manage leads, sales funnels and automate processes directly from your email. An ideal solution for online businesses looking to effectively organize sales and customer interaction.

Benefits of Use

  • Gmail integration. Sales management directly from your email - convenient and fast.
  • Effective funnels. Visualize the customer journey, optimize every stage of the sale.
  • Sales automation. Automate routine tasks to focus on the main thing - customers.
  • Clear analytics. Get sales reports to make informed decisions.

Functions

  • CRM in Gmail
  • Sales from email
  • Lead automation
  • Sales funnels
  • Convenient integration
NetHunt CRM
№25

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is an online sales CRM with built-in telephony, email marketing, and an AI assistant. Automate sales, improve customer communication, and increase profits!

Benefits of Use

  • Increased sales. Tools for effective deal and customer management.
  • Built-in telephony. Call customers directly from the CRM, record conversations.
  • AI assistant Freddy. Automates routine tasks, provides valuable insights.
  • User-friendly interface. Intuitive design for easy team work.

Functions

  • Intuitive interface
  • Sales automation
  • AI assistant for leads
  • Built-in telephony/email
  • Conversion growth
Freshworks CRM (Freshsales)
Comparison

CRM system comparison

# Product Main direction What it can do Free version Starting price
1LP-CRMProduct business, eCommerce, servicesCustomer base, automation, integrationsFree version up to 50 orders per monthfrom $9/month
2CopperOnline sales, small businessGmail integration, CRM, online sales14-day trialfrom $29/month per user
3HubSpot CRMSmall business, marketing, salesFree CRM, Automation, ReportingFree planfrom $20/month per user
4InsightlySMB, online businessCRM, projects, integrations14 day testfrom $29/month per user
5amoCRMOnline Sales, Small BusinessChat Funnels, Chatbots, Integrations14-day Trialfrom $15/month per user
6Zoho CRMSmall business, medium businessSales automation, contact management, reportingFree plan (up to 3 users)from $20/month per user
7CloseSales departments, startups, small/medium businessTelephony, email, automation14 day trialfrom $49/month per user
8Binotel SmartCRMOnline business, sales360° profile, automation, analytics-from 399 UAH/month per employee
9CPAshkaDropshipping, eCommerce, online tradingAutomation, accounting, managementFree for the first 100 leadsfrom $5/month
10KeyCRMOnline business, e-commerceAutomation, integration, analytics14 days trialfrom $19/month
11KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
12Capsule CRMSmall business, medium businessContacts, deals, projectsFree planfrom $18/month per user
13NutshellB2B, small business, SaaSCRM, email marketing, sales automation14 day trialfrom $16/month per user
14Odoo CRMSales, marketingSales funnel, automation, integrationOne App Free (CRM for free)from €24.90/month per user
15SuiteCRMSmall business, enterprisesCustomization, automation, open-sourceOpen source software (free)from $0/month (self-hosted)
16OneBox OSOnline business, CRM, ERPCRM, ERP, automationPart of the applications are freefrom $1.99/month (for 1000 records)
17Microsoft Dynamics 365 SalesAll industries, B2B, B2CSales automation, Microsoft integration, customer experience30-day trialfrom $65/month per user
18SugarCRMB2B, sales, marketingAutomation, B2B, flexibilityFree testfrom $49/month per user
19Streak CRMSmall business, online salesGmail integration, pipelines, automationFree planfrom $59/month per user
20PipedriveSmall business, salesSales pipeline, automation, reporting14-day testfrom $14.90/month per user
21SalesDriveOnline stores, eCommerceIntegrations, automation, profit14 day testfrom 349 UAH/month
22ApptivoSMB, online businessCRM, automation, integrationTest freefrom $15/month per user (annual payment) or $20/month monthly
23Agile CRMSmall businesses, startupsAutomation, integration, analyticsFree plan (up to 10 users)from $8.99/month per user
24NetHunt CRMSmall business, SaaSGmail integration, automation, sales funnels14 day trialfrom $24/month per user
25Freshworks CRM (Freshsales)Small business, salesSales automation, integrated telephony, AI assistantFree planfrom $9/month per user
FAQ

FAQ

? What is sales automation?
This is the simplification and acceleration of sales processes
? Why do you need a sales platform?
To effectively manage clients and deals
? Which functions are important?
Automation, analytics, integration
? What does sales optimization provide?
Increasing profits and customer loyalty
? How to choose the best service?
Consider the needs and budget of your company
? Is integration with other services necessary?
Yes, for a unified information space
? How quickly can you learn to work with the software?
Training and support are usually provided
? What is the price of such platforms?
Depends on the functionality and number of users