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Top 15 CRMs for Lead Management in Ukraine

The Best CRMs for Handling Applications: A Review of Market Leaders

Leading

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№1

LP-CRM

LP-CRM - CRM system for effective management of applications in the commodity business, e-commerce and services. Optimize sales, control customers, increase profits with LP-CRM!

Main Pros

  • Understandable interface. Easy to learn and quick to start working.
  • Sales automation. Everything is under control, increased profit.
  • Real-time analytics. Make decisions based on data, not intuition.
  • 24/7 support. We are always ready to help in solving issues.

Functions

  • Application automation
  • User-friendly interface
  • Integration with platforms
  • Fast support
  • Sales optimization
LP-CRM
№2

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI that simplifies request management. Automate the sales funnel, track communications and increase conversion. An ideal solution for effective customer relationship management.

Main Pros

  • All in one place. Telephony, email and AI in a single platform for effective customer communication.
  • AI assistant. Automates routine tasks, provides tips and helps increase sales.
  • Easy implementation. Intuitive interface, quick setup and 24/7 support.
  • Sales growth. Optimize your sales funnel and increase profits with Freshworks CRM.

Functions

  • Sales automation
  • Telephony integration
  • AI for analysis
  • Simple interface
  • Convenient lead management
Freshworks CRM (Freshsales)
№3

Zoho CRM

Zoho CRM - cloud CRM for automating sales, marketing, and customer support. Streamline lead management, improve customer engagement, and increase revenue. The ideal solution for small and medium-sized businesses.

Main Pros

  • Зрозуміла автоматизація. Streamline business processes and boost team productivity with Zoho CRM.
  • 360° view of customers. All customer information in one place for better service and increased sales.
  • Customization flexibility. Zoho CRM adapts to your unique needs, ensuring maximum efficiency.
  • Integration with tools. Easily integrate Zoho CRM with other business applications for seamless operation.

Functions

  • Sales automation
  • Convenient lead management
  • Integration with other services
  • Zoho CRM cloud solution
  • 24/7 customer support
Zoho CRM
№4

KeyCRM

KeyCRM - Ukrainian CRM system for efficient business management. It integrates orders from all channels, customer communications, warehouse management, and powerful analytics. Optimize order processing and increase profits with KeyCRM!

Main Pros

  • All in one place. Orders, customers, warehouse - everything in KeyCRM for efficient operation.
  • Clear analytics. Get sales and customer reports for decision-making.
  • Automation of routine tasks. Forget about manual data processing, KeyCRM will do everything for you.
  • Support for business in Ukraine. Ukrainian product with local support and understanding of needs.

Functions

  • All channels in one place
  • Convenient order processing
  • Automation of routine tasks
  • Analytics for development
  • Ukrainian support
KeyCRM
№5

CPAshka

CPAshka - CRM for dropshipping that automates the accounting of dropshippers. Convenient order management, payments and analytics. Simplify your business with CPAshka!

Main Pros

  • Automation of dropshipping. Forget about the routine, CPAshka will do everything for you, saving you time and effort.
  • Accurate accounting of dropshippers. Control payments, bonuses and performance of each partner with CPAshka.
  • User-friendly interface. Easy to learn and use, intuitive for the whole team.
  • Effective data analysis. Make informed decisions based on detailed statistics and CPAshka reports.

Functions

  • Application automation
  • User-friendly interface
  • Counting dropshippers
  • Reporting and analytics
  • Integration with platforms
CPAshka
№6

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. The perfect solution for managing leads, customer base and automating routine tasks. Simplify sales and increase customer loyalty with Keap.

Main Pros

  • Sales automation. Attract more customers by automating routine tasks and focusing on important deals.
  • Contact organization. Keep all customer information in one place for better service.
  • Effective marketing. Automate email newsletters and attract potential customers.
  • Profit growth. Increase sales through automation and effective customer management.

Functions

  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Personalized marketing
  • Analytics and reports
Keap (ex-Infusionsoft)
№7

Pipedrive

Pipedrive - CRM to increase deal conversion. Visualize your sales pipeline, track the progress of each application and close more deals. An intuitive system designed to achieve results.

Main Pros

  • Increase sales. Pipedrive helps visualize the sales funnel and increase deal conversion.
  • Intuitive interface. Easy to learn and use, focus on sales, not on the tool.
  • Improved organization. All customer and deal data in one place, quick access and control.
  • Automation of routine. Automatic reminders, reports and integrations save you time and effort.

Functions

  • User-friendly interface
  • Sales visualization
  • Task automation
  • Deal analytics
  • Customer support
Pipedrive
№8

Creatio (Sales)

Creatio (Sales) - low-code CRM for sales automation and request management. The platform allows you to quickly customize processes, improving team efficiency and customer satisfaction. An ideal solution for optimizing your company's workflow.

Main Pros

  • Business automation. Simplifies routine operations, increases efficiency and productivity.
  • Flexible configuration. Adapt the platform to the needs of your business without code.
  • Data centralization. Store all customer information in one place for better service.
  • Quick implementation. Easily integrate the system and start using all the benefits immediately.

Functions

  • Request automation
  • User-friendly interface
  • Fast support
  • Flexible settings
  • Low-code platform
Creatio (Sales)
№9

Less Annoying CRM

Less Annoying CRM is the perfect CRM for small businesses that need a simple solution for managing applications without unnecessary complications. Easy start, intuitive interface and no overpayments for unnecessary functions.

Main Pros

  • Ease of use. Intuitive interface, no unnecessary functions or training.
  • Automation of routine. Free up time from monotonous tasks for business development.
  • Clear sales control. All clients and deals in one place, easy progress monitoring.
  • Clear price. No hidden fees, transparent and affordable subscription for small businesses.

Functions

  • Simple interface
  • Easy start
  • Application automation
  • Convenient support
  • No unnecessary functions
Less Annoying CRM
№10

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM for managing requests, building effective sales funnels, and in-depth analytics. Optimize the sales department's work, increase profits, and make informed decisions with the best CRM system on the market.

Main Pros

  • Sales growth. Optimize the sales funnel, increase conversion and profit.
  • In-depth analytics. Get reports, forecasts, and insights for decision-making.
  • Automation of routine. Free the team from repetitive tasks, focus on customers.
  • Market leader. Salesforce Sales Cloud - a reliable solution, tested by time and experience.

Functions

  • Sales automation
  • Convenient lead management
  • Powerful analytics
  • Integration with tools
  • Business scaling
Salesforce Sales Cloud
№11

Close

Close - CRM designed for effective sales. Its focus on calls and email campaigns makes it ideal for teams looking to maximize lead conversion into deals. An excellent choice for managing applications and automating routine tasks.

Main Pros

  • Calls + Email. Close combines calls and email for effective communication.
  • Sales Automation. Automate routine tasks and close more deals.
  • Real-time Reports. Track progress and optimize your sales strategy.
  • User-friendly Interface. Intuitive and easy to use, for quick team adaptation.

Functions

  • Sales Automation
  • User-friendly Interface
  • Telephony Integration
  • Deal Analytics
  • Effective Email Campaigns
Close
№12

monday sales CRM

Monday sales CRM - a flexible CRM system based on monday.com, ideal for sales teams. Effectively manage requests, automate processes and increase profits! Optimize your sales funnel with powerful tools!

Main Pros

  • Data centralization. All customer information in one place for quick access.
  • Improved collaboration. Team communication in real time for efficiency.
  • Automation of routine. Automate tasks to focus on sales.
  • Full customization. Customize the platform to suit your business needs.

Functions

  • Flexible configuration
  • Process automation
  • Real-time reporting
  • Integration with monday.com
  • User-friendly interface
monday sales CRM
№13

Insightly

Insightly - A CRM system that combines project and customer management for small and medium-sized businesses. Integrations to optimize the sales funnel and improve service. Effective management of leads and deals. benefit1 - Work optimization

Main Pros

  • Оптимізація роботи. Streamline processes from lead to deal in a single Insightly platform. benefit_desc2 - Connect email, calendars, and other services for convenient work. benefit_desc3 - Get reports and forecasts for informed decision-making. benefit_desc4 - Insightly grows with your business, adapting to your needs. characteristic1 - User-friendly interface
  • Integration with tools. Під'єднайте пошту, календарі та інші сервіси для зручної роботи.
  • Clear analytics. Отримуйте звіти та прогнози для прийняття обґрунтованих рішень.
  • Simple scaling. Insightly росте разом з вашим бізнесом, адаптуючись до потреб.

Functions

  • Зручний інтерфейс
  • Sales automation
  • Email integration
  • Deal tracking
  • Reporting and analytics
Insightly
№14

NetHunt CRM

NetHunt CRM - CRM in Gmail, ideal for managing requests. Leads, sales funnels, and automation - all directly in your mailbox. Optimize customer relations without leaving your familiar Gmail interface!

Main Pros

  • Everything in Gmail. Work with leads without leaving your familiar email.
  • Convenient automation. Automate routine tasks and focus on sales.
  • Full integration. Easily connect other Google services.
  • Clear funnels. Track deal progress at each stage.

Functions

  • Integration with Gmail
  • Convenient sales funnel
  • Process automation
  • Lead management
  • Quick start
NetHunt CRM
№15

Vtiger CRM

Vtiger CRM - a comprehensive platform for sales, marketing, and customer support. Streamline request processing, automate business processes, and increase customer satisfaction with our CRM system.

Main Pros

  • Unified platform. Sales, marketing, and support management in one place.
  • Automation of routine. Free up time for strategic tasks, minimize errors.
  • Improving customer service. Fast request processing, increased customer loyalty.
  • Analytics and reports. Get valuable insights to improve business processes.

Functions

  • Sales automation
  • Convenient Help Desk
  • Marketing tools
  • Vtiger CRM: all in one
  • Centralized requests
Vtiger CRM
Comparison

CRM review and comparison

# Tool Type of business Key features Free rate From
1LP-CRMCommodity business, e-commerce, servicesSales automation, customer base, reportingFree version for up to 50 orders per monthfrom $9/month
2Freshworks CRM (Freshsales)Small business, medium businessTelephony, automation, AIFree planfrom $9/month per user
3Zoho CRMSMB, sales, marketingSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
4KeyCRMSmall, medium businessAutomation, integration, analytics14-day trialfrom $19/month
5CPAshkaDropshippers, eCommerceAccounting automation, order management, payments to dropshippersFree for the first 100 leadsfrom $5/month
6Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
7PipedriveSmall business, salesSales funnel, automation, reportsTest 14 daysfrom $14.90/month per user
8Creatio (Sales)Sales departments, marketingAutomation, low-code, processesFree trial accessprice on request
9Less Annoying CRMSmall business, entrepreneursSimplicity, affordability, contact management30 day test$19/month per user
10Salesforce Sales CloudAll industries, B2B, B2CRequest management, sales funnel, analytics30 days testfrom $25/month per user
11CloseSales departments, Startups, SMBsCalls, Email, Automation14-day Trialfrom $49/user/month
12monday sales CRMSmall business, salesRequest management, automation, sales funnelFree plan (up to 2 users)from $12/month per user (min. 3 seats)
13InsightlySMB, sales, projectsCRM, projects, integrations14-day trialFrom $29/month per user
14NetHunt CRMSmall business, salesGmail CRM, sales funnels, automation14 day trialfrom $24/month per user
15Vtiger CRMSmall business, medium businessSales, marketing, supportTest 15 daysfrom $15/month per user
Answers to Questions

Answers to Questions

? What is a ticket processing platform?
A tool for automating the collection, processing, and analysis of customer requests.
? What are the advantages of using such platforms?
Increased processing speed, improved customer satisfaction, and optimized workflows.
? What features are important when choosing?
Automation, integration, analytics, reporting, support for various channels.
? How to choose the optimal platform for my business?
Determine needs, budget, integration with other tools, and scalability.
? What platforms are popular in Ukraine?
NetHunt, KeyCRM, Creatio, Terrasoft, OneBox, and others.
? Are there free options?
Yes, some platforms offer free versions with limited functionality.
? How to integrate the platform with my website?
Usually through API or ready-made plugins for popular CMS.
? What is the cost of implementation and support?
Depends on the chosen platform, the amount of setup work, and support rates.