Find the optimal CRM solution

TOP 11 CRMs for E-commerce: Manage Customers Effectively!

The best CRMs for effective customer management of your business.

First

Find the optimal CRM solution

№1

LP-CRM

LP-CRM - CRM system designed for effective customer management in the commodity business, e-commerce and service sector. Automate sales, analyze data and increase profits! The perfect solution for commodity businesses.

Advantages

  • Sales automation. Increase profits by optimizing every stage of the sales funnel.
  • Convenient analytics. Track key metrics and make informed decisions.
  • Easy integration. Integrate LP-CRM with your favorite services.
  • 24/7 support. Our team is always ready to help with any questions.

Characteristics

  • Sales automation
  • Integration with consignment note
  • Order accounting
  • User-friendly interface
  • Fast support
LP-CRM
№2

OneBox OS

OneBox OS - CRM/ERP for product business. Manage customers, orders, warehouse, telephony and documents in one system. Optimize sales and increase the efficiency of your online store or marketplace!

Advantages

  • All in one place. Manage your entire business: sales, warehouse, finance, delivery and more, from one platform.
  • Business automation. Automate routine operations to focus on business development.
  • Sales increase. Effective management of leads, customers and orders for profit growth.
  • Simple scaling. OneBox OS grows with your business, adapting to your needs.

Characteristics

  • CRM for product business
  • Sales automation
  • Integration with telephony
  • Online warehouse accounting
  • Document management in OneBox OS
OneBox OS
№3

CPAshka

CPAshka is a CRM system created for dropshippers. Automate partner payout calculations, control orders, and increase profits. The perfect solution for a product business!

Advantages

  • Automation of dropshipping. Simplifies order processing, payments, and reporting for dropshippers.
  • Accurate accounting of partners. Automatic calculation of payments, commissions and bonuses for each dropshipper.
  • Saving time and resources. Frees you from manual work, allowing you to focus on business development.
  • Clear CPA analytics. Track the performance of each dropshipper and optimize advertising campaigns.

Characteristics

  • Automation of dropshipping
  • CPA accounting and control
  • Convenient product analytics
  • Integration with platforms
  • Managing dropshippers
CPAshka
№4

SugarCRM

SugarCRM - Open source CRM for B2B sales. Flexible platform for commodity business. Customize SugarCRM to suit your needs and manage customers more efficiently! Optimize sales and increase profits.

Advantages

  • Full adaptation. Customize the system to suit your business needs.
  • Clear analytics. Get real-time sales reports and forecasts.
  • Open source. Possibility of integrations and improvements without restrictions.
  • B2B orientation. Tools for complex sales and large clients.

Characteristics

  • User-friendly interface
  • Sales automation
  • Open source
  • Integration with other systems
  • Customer analytics
SugarCRM
№5

monday sales CRM

monday sales CRM - Flexible CRM system based on monday.com, ideal for managing clients in the product business. Automate sales, track deals, and increase profits with custom workflows!

Advantages

  • Sales automation. Frees up time from routine, focus on deals.
  • Data centralization. All customer information in one place.
  • Clear visualization. Easily track deal progress and analyze data.
  • Powerful integration with monday.com. Extend the capabilities of your CRM with other monday tools.

Characteristics

  • Sales automation
  • Integration with monday.com
  • User-friendly interface
  • Sales funnel optimization
  • Productivity increase
monday sales CRM
№6

Bitrix24

Bitrix24 - CRM and workspace for product business. Manage sales, process orders from the contact center and manage projects in one system. Automate routine and increase profits!

Advantages

  • Increase in sales. Automate the sales funnel, increase conversion and profit.
  • The whole team in one place. Communicate, plan, work on projects efficiently.
  • Analytics for growth. Track key indicators and make informed decisions.
  • Saving time. Automate routine, focus on business development.

Characteristics

  • Sales automation
  • Integration with marketplaces
  • Convenient contact center
  • Project management
  • Team collaboration
Bitrix24
№7

Apptivo

Apptivo - CRM system for managing customers and automating business processes. An ideal solution for small and medium-sized businesses (SMBs), especially for the commodity business. Optimize sales, marketing and customer service!

Advantages

  • Data centralization. All customer information in one place for efficient work.
  • Sales automation. Increase sales with Apptivo's automated processes.
  • Communication optimization. Improve customer interaction using integrated tools.
  • Clear analytics. Get valuable insights to make informed business decisions.

Characteristics

  • CRM for the commodity business
  • Sales automation
  • Customer base analysis
  • Integration with marketplaces
  • User-friendly Apptivo interface
Apptivo
№8

Nutshell

Nutshell: a simple CRM system with email marketing, created for B2B teams involved in commodity business. Optimize customer management and sales with an effective tool.

Advantages

  • Clear interface. Easy navigation, fast team training, productive work from the first day.
  • Sales automation. Save time, automate routine tasks, increase profits.
  • Email marketing inside. Send personalized emails, track results, attract more customers.
  • Effective B2B support. Optimized for the needs of B2B teams, support at every stage.

Characteristics

  • Simple interface
  • Sales automation
  • Email marketing
  • Reporting and analytics
  • Integration with other services
Nutshell
№9

KeyCRM

KeyCRM - Ukrainian CRM for product business. Collects orders from all channels, organizes communications with customers, controls the warehouse and provides analytics. Optimize your business with KeyCRM!

Advantages

  • All channels in one window. Process orders from Prom, Rozetka, Instagram and other platforms in a single KeyCRM interface.
  • Automation of routine. Forget about manual data entry, KeyCRM automates most sales processes.
  • Convenient product accounting. Control inventory levels in the warehouse, avoid shortages or surpluses of goods thanks to KeyCRM.
  • Analytics for growth. Get reports on sales, customers, and other metrics to make informed decisions with KeyCRM.

Characteristics

  • Sales automation
  • Convenient customer management
  • Inventory management
  • Business analytics
  • Integration with marketplaces
KeyCRM
№10

Odoo CRM

Odoo CRM - A powerful CRM system integrated into Odoo ERP. Ideal for managing customers in the product business, optimizing sales, and increasing loyalty.

Advantages

  • All in one place. Integration with all Odoo modules, no disconnected data.
  • Clear analytics. Improve sales with real-time reports.
  • Sales automation. Easily manage deals and track leads.
  • Communication optimization. Centralized management of customer correspondence and calls.

Characteristics

  • ERP integration
  • Sales automation
  • User-friendly interface
  • Analytics and reports
  • Support for product business
Odoo CRM
№11

Creatio (Sales)

Creatio (Sales) - low-code CRM platform with business process automation, ideal for managing customers in the product business. Optimize sales, increase loyalty and control every stage of the deal!

Advantages

  • Sales automation. Increase team productivity and increase profits by automating routine tasks.
  • Easy setup. Change and adapt the system to the needs of the business without code.
  • Single customer base. All customer information in one place for effective communication.
  • Real-time analytics. Track key metrics and make informed decisions based on data.

Characteristics

  • Sales automation
  • Easy setup
  • User-friendly interface
  • Support for the product business
  • Integration with other services
Creatio (Sales)
Comparison overview

CRM comparison table

# CRM Name Scope of application Key functions Free version Base price from
1LP-CRMCommodity business, e-commerce, servicesSales automation, data analysis, customer managementFree version up to 50 orders per monthfrom $9/month
2OneBox OSProduct business, eCommerceCRM, ERP, automationPart of the applications are freefrom $1.99/month (per 1000 records)
3CPAshkaDropshippers, product businessAutomation of payments, order control, profit increaseFree for the first 100 leadsfrom $5/month
4SugarCRMB2B sales, commodity businessOpen source, flexibility, B2B salesFree testfrom $49/month per user
5monday sales CRMProduct business, salesAutomation, customization, trackingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
6Bitrix24Product business, e-commerceCRM, automation, communicationsFree planfrom $61/month (5 users)
7ApptivoSmall business, SMBCRM, automation, SMBFree trialfrom $15/month per user (annual payment) or $20/month monthly
8NutshellB2B teams, commodity businessCRM, email marketing, sales automationTest 14 daysfrom $16/month per user
9KeyCRMProduct business, eCommerceOrders, communications, warehouse accountingTest 14 daysfrom $19/month
10Odoo CRMProduct business, salesIntegration, automation, analyticsOne App Free (CRM for free)from €24.90/month per user
11Creatio (Sales)Product business, salesSales, automation, CRMFree trial accessprice on request
Common Questions

Common Questions

? What is this tool
Helps organize work with customers and increase sales
? Who needs it
Owners of online stores and product businesses
? What benefits does it provide
Increased customer loyalty and process automation
? What are the main functions
Data storage, order tracking, mailings
? How to choose the right one
Consider business needs, budget, and integrations
? Is it difficult to implement
Depends on the selected platform, some are easy to use
? How much does it cost
The price depends on the functionality and number of users
? Where to find the best options
See the Top 11 rating and user reviews