TOP 29 CRMs for E-commerce: Optimize Your Business!

LP-CRM - CRM system created for the commodity business, e-commerce and services. Automate sales, manage customers and increase profits! The perfect solution for your online store.

Service Advantages

• Understandable interface. Easy to learn, convenient to work every day, intuitively clear to every team member.
• Sales automation. More deals, less manual work, focus on business development.
• Real-time reporting. Control key indicators, make informed decisions, see the whole picture.
• 24/7 support. We are always there to help you, regardless of the time of day, prompt resolution of issues.

Main Parameters

• Sales automation
• User-friendly interface
• Integration with marketplaces
• E-commerce analytics
• 24/7 support

Copper - CRM, tightly integrated with Gmail and Google Workspace. Optimize sales of your e-commerce business, automate routine and manage customers directly from your inbox. Everything you need to grow sales in one tool!

Service Advantages

• Integration with Gmail. Copper automatically captures correspondence, contacts, and tasks directly in your email.
• Clear analytics. Track key metrics to improve sales and customer engagement.
• Routine automation. Free up time by automating repetitive tasks, such as data updates.
• Easy lead acquisition. Capture and manage leads directly from your website.

Main Parameters

• Ecom Sales Automation
• Integration with Google Workspace
• Convenient Gmail interface
• Customer data centralization
• Personalized customer experience

Streak CRM integrates with Gmail, turning your email into a powerful CRM system. Customize sales funnels and track customers directly in your familiar inbox. Ideal for ecommerce, simplifying customer and deal management.

Service Advantages

• All in Gmail. Manage your business without leaving your email, easily and quickly.
• Custom pipelines. Customize processes for your unique business flow.
• Ease of use. Intuitive interface for quick team training.
• Full integration. Streak CRM works seamlessly with other Google tools.

Main Parameters

• Sales automation
• Gmail integration
• Convenient funnels
• Customer tracking
• E-commerce support

Close - CRM designed for active sales. Ideal for ecommerce if your sales teams actively use calls and email marketing. Automate your sales funnel and increase conversion with Close!

Service Advantages

• Збільшення продажів. Close helps you find more customers and close deals faster.
• Покращення комунікації. All calls and emails in one place - no lead will be lost!
• Ефективне ведення лідів. Track progress in every deal and react to changes in time.
• Автоматизація рутини. Forget about manual tasks, Close will do everything for you, giving you time for development.

Main Parameters

• E-commerce sales automation
• Integration with platforms
• Analytics for online business
• Customer experience optimization
• Increasing e-commerce profits

Nutshell - CRM and email marketing for B2B that simplifies customer relationship management. Ideal for teams looking to increase sales and improve communication. A handy tool for e-commerce business!

Service Advantages

• Easy implementation. Quickly integrate Nutshell and start selling more. Intuitive interface.
• All in one place. Manage sales and marketing in a single Nutshell platform, without switching.
• Sales automation. Free up time for sales by automating routine tasks with Nutshell.
• Clear analytics. Get clear performance reports, improve your strategy with Nutshell.

Main Parameters

• Intuitive interface
• Sales automation
• Email marketing
• Integration with platforms
• 24/7 customer support

HubSpot CRM - a powerful platform for e-commerce. Free CRM at its core, with marketing, sales, and support on one platform. Streamline customer experience and increase sales!

Service Advantages

• Free CRM core. Basic functions are available for free, to start and develop.
• Single platform. Marketing, sales and support management in one place.
• Routine automation. Automate tasks to focus on growth.
• Clear analytics. Track key performance indicators for decision making.

Main Parameters

• Free CRM for e-commerce
• Integration with e-commerce platforms
• Marketing and sales automation
• Centralized customer support
• Clear analytics and reports

Pipedrive - CRM designed to grow your e-commerce business. Visualize the sales funnel so you don't miss a single deal. The intuitive interface will help you focus on what's most important - conversion!

Service Advantages

• Visual sales pipeline. Convenient tracking of deals at each stage, improved conversion.
• Easy integration with ecommerce. Automatic data import, synchronization with platforms.
• Clear deal analytics. Track sales trends, find weaknesses.
• Automation of routine tasks. Save time, focus on customers, increase sales.

Main Parameters

• Sales automation
• User-friendly interface
• Funnel visualization
• Integration with e-commerce
• Increasing profits

KeepinCRM is a simple CRM for small and medium-sized businesses, ideal for e-commerce. Manage customers, tasks, deals, warehouse, and finances in one place. Streamline business processes and increase sales!

Service Advantages

• Convenient interface. Intuitive design, quick access to important data.
• Sales automation. Optimize the sales funnel, increase profits.
• Business control in one place. Manage customers, deals, warehouse, and finances efficiently.
• Productivity growth. Free up time from routine, focus on business development.

Main Parameters

• Sales automation
• 360° customer accounting
• Online warehouse management
• Analytics for e-commerce
• Integration with marketplaces

SalesDrive - CRM for e-commerce: integration with marketplaces, delivery services, payment systems, and warehouse. Optimize business processes, increase sales, and control everything in one place!

Service Advantages

• Integration SalesDrive. All in one place: marketplaces, delivery, payment, and warehouse.
• Sales automation. Saving time, increasing the efficiency of the SalesDrive team.
• Customer personalization. Data analysis for a better understanding of customer needs.
• Profit increase. Optimization of SalesDrive processes leads to revenue growth.

Main Parameters

• Sales automation
• Integrations for ecommerce
• Warehouse accounting online
• User-friendly interface
• 24/7 support

OneBox OS - CRM/ERP for e-commerce. Automate processes, manage warehouse, telephony and documents in one system. Optimize your business and increase sales with OneBox OS!

Service Advantages

• All in one place. Managing all aspects of business in a single platform: CRM, ERP, telephony, warehouse and document management.
• Automation of routine. OneBox OS automates repetitive tasks, increasing team productivity and minimizing errors.
• Clear analytics. Get detailed reports and analytics for making informed business decisions based on data.
• Flexibility of settings. Customize OneBox OS to your business's unique needs, adapting processes and features.

Main Parameters

• CRM+ERP for e-commerce
• Business automation
• Order management
• Integration with marketplaces
• Sales accounting and analytics

CPAshka - CRM system for dropshipping. Automate the accounting of dropshippers, simplify order management and increase profits! The ideal solution for an efficient e-commerce business.

Service Advantages

• Automation of dropshippers. CPAshka calculates payments itself, saving time and money.
• Convenient order accounting. Control every order in one place.
• Sales analytics. Get reports on dropshipper performance.
• Integration with platforms. Easily connect CPAshka to your store.

Main Parameters

• Dropshipping automation
• Accounting for dropshippers
• User-friendly interface
• Integration with platforms
• CPAshka is your assistant

Microsoft Dynamics 365 Sales - CRM system for ecommerce that easily integrates with other Microsoft 365 services. Automate sales, manage customers, and get analytics. Copilot will help optimize processes and increase team efficiency.

Service Advantages

• Глибока інтеграція. All in one place: mail, calendar, analytics - seamless work with Microsoft 365.
• Artificial Intelligence Copilot. A powerful assistant analyzes data, offers solutions and automates routine.
• Personalized experience. Provide customers with a unique experience at every stage of the sale.
• Sales growth. Optimize the sales funnel, increase conversion and profit.

Main Parameters

• E-commerce CRM
• 365+Copilot
• Sales automation
• Data analysis
• Customer management

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Streamline sales, improve customer service, and scale your e-commerce business with Keap.

Service Advantages

• Marketing automation. Attract more customers with personalized email campaigns and SMS.
• Sales growth. Keap helps increase revenue by automating your sales funnel and customer retention.
• Data centralization. All customer information in one place for better service and analytics.
• Easy scaling. Keap grows with your business, offering flexible solutions.

Main Parameters

• Sales automation
• Clear analytics
• CRM for e-commerce
• Integration with platforms
• Support for entrepreneurs

Odoo CRM - powerful CRM module as part of ERP Odoo. An ideal solution for eCommerce, allows you to comprehensively manage sales, marketing and customer service in a single system.

Service Advantages

• Data centralization. All customer information in one place, easy access and analysis.
• Sales automation. Optimize the sales funnel, from lead to deal, increase profits.
• Odoo integration. Seamless integration with other Odoo modules for full business automation.
• Real-time reporting. Get up-to-date sales and performance data, make informed decisions.

Main Parameters

• Sales automation
• Integration with Odoo ERP
• User-friendly interface
• Analytics and reports
• 360° customer support

monday sales CRM - flexible CRM system based on monday.com, ideal for e-commerce sales teams. Automate your sales funnel, manage customers, and increase productivity with integrations with other tools. Optimize your business with monday!

Service Advantages

• Sales automation. Free up team time by automating routine tasks to focus on sales.
• Data centralization. All customer information in one place for efficient teamwork and better service.
• Clear visualization. Track deal progress, analyze data, and make informed decisions.
• Full integration with monday. Harness the full power of the monday.com platform for sales management.

Main Parameters

• Sales automation
• Integration with monday.com
• User-friendly interface
• Reporting and analytics
• 24/7 customer support

Capsule CRM - simple CRM for eCommerce. Manage contacts, deals and projects in one place. Simplify sales, improve customer service and scale your online business with Capsule CRM.

Service Advantages

• Clear interface. Easy navigation, quick search for the necessary information.
• Time saving. Optimize routine tasks, focus on development.
• Communication improvement. Information sharing, coordinated team work.
• Deal control. Track deal progress, increase sales.

Main Parameters

• E-commerce CRM
• Contacts and deals
• Projects under control
• Easy to use
• Sales automation

Apptivo is a suite of business applications with a CRM core, designed specifically for small and medium-sized businesses. Streamline your ecommerce business management, automate sales, and improve customer relationships with Apptivo!

Service Advantages

• Sales optimization. Apptivo helps increase sales through automation and better customer tracking.
• Improved service. Provide exceptional customer experiences by responding quickly and efficiently to requests.
• Centralized management. Manage your entire business in one place, from contacts to orders, with Apptivo.
• Analysis and reports. Gain valuable insights into your business with Apptivo's powerful reporting tools.

Main Parameters

• CRM for e-commerce
• All in one place
• Sales automation
• Clear interface
• SMB support

Vtiger CRM - a platform for managing sales, marketing, and customer support, ideal for ecommerce. Streamline processes, increase sales, and improve service with Vtiger!

Service Advantages

• Everything in one place. Sales, marketing, support - on a single Vtiger platform, for smooth teamwork.
• Sales growth. Optimize your sales funnel, increase conversion and profit with Vtiger.
• Marketing automation. Personalized Vtiger campaigns, customer engagement and results measurement.
• Support improvement. Quick response to requests, increasing customer satisfaction with Vtiger.

Main Parameters

• Sales automation
• Convenient customer management
• Integration with eCommerce
• 24/7 support
• Analytics and reports

amoCRM - a CRM specializing in messengers. Automate sales through chat funnels, use bots, and conduct omnichannel dialogues with customers. An ideal solution for ecommerce!

Service Advantages

• Increased sales. More leads are converted into deals thanks to chat funnels.
• Improved communication. Communicate with customers in convenient messengers, in one place.
• Automation of routine. Chatbots process requests 24/7, freeing up managers' time.
• Omnichannel amoCRM. All dialogues with clients in a single interface, from any channel.

Main Parameters

• Sales automation
• Omnichannel communications
• Convenient CRM for e-commerce
• amoCRM: chatbots
• Effective sales funnels

SugarCRM - flexible open-source CRM, ideal for B2B sales in ecommerce. Customize the system to your needs and automate business processes, increasing team efficiency and customer satisfaction. Optimize your ecommerce business with SugarCRM!

Service Advantages

• Open source. Customization to the needs of your business, integration with any services.
• B2B focus. Optimized for complex B2B sales, improves customer relationships.
• Automation. Get rid of routine, focus on profit growth.
• Clear analytics. Complete sales picture, accurate reports for decision making.

Main Parameters

• E-commerce CRM
• Sales automation
• Analytics for online
• Open architecture
• B2B optimization

Agile CRM is a CRM system that unifies sales, marketing, and customer service in a single interface. It's an ideal solution for managing your ecommerce business, optimizing processes, and increasing customer loyalty.

Service Advantages

• All in one place. All sales, marketing, and service tools are combined for your convenience.
• Funnel optimization. Track every stage, increase conversion and profit.
• Automation of routine tasks. Forget about monotonous tasks, focus on business development.
• Improved communications. Strengthen customer relationships, increase their loyalty with Agile CRM.

Main Parameters

• All in one place
• Business automation
• Intuitive interface
• E-commerce support
• Sales growth

Less Annoying CRM - a super simple CRM system ideal for small e-commerce businesses. No unnecessary complexity, just the essential tools to manage customers and deals. Optimize sales without overwhelming features!

Service Advantages

• Ease of learning. Intuitive interface, quick start without lengthy training for your team.
• Clear price. No hidden fees, transparent and predictable cost of use.
• Customer support. Quick and effective assistance, always ready to answer questions.
• Sales optimization. Increase profit with clear accounting of customers and deals.

Main Parameters

• Sales automation
• User-friendly interface
• eCommerce Integration
• 24/7 support
• Affordable price

Insightly: CRM and project management in one! Ideal solution for small and medium-sized businesses, especially for e-commerce. Powerful integrations will help automate sales and improve customer service.

Service Advantages

• Clear analytics. Get real-time reports for better decisions, increase sales.
• Data centralization. All customer information in one place, quick access.
• Sales optimization. Tools to increase conversion and customer retention.
• Automation of routine. Forget about repetitive tasks, focus on business development.

Main Parameters

• CRM for e-commerce
• Simple project management
• Integrations for SMB
• Sales automation
• Analytics for growth

KeyCRM - Ukrainian CRM for e-commerce. Collects orders from all channels, simplifies communication, manages inventory, and provides powerful analytics. Optimize your business with KeyCRM!

Service Advantages

• All sales in one place. Combine orders from marketplaces, stores, and social networks
• Save time and money. Automate routine tasks to focus on growth
• Convenient sales analytics. Get clear reports to make informed decisions
• Ukrainian language support. We are here to help your business grow!

Main Parameters

• Combines sales channels
• Automation of routine tasks
• Online inventory management
• Analytics for growth
• Ukrainian support

Bitrix24 - CRM and workspace for e-commerce. Manage sales, customers, and projects in one place. Automate business processes and increase the profit of your online store! Integration with popular platforms.

Service Advantages

• All in one place. Manage sales, communications, and projects from a single Bitrix24 platform. Save time and money.
• Sales automation. Automate the sales funnel to increase profits and reduce manual work.
• Integration with stores. Connect your online store to Bitrix24 and manage orders effectively.
• Reporting and analytics. Get detailed reports on sales, customers, and team performance.

Main Parameters

• Sales automation
• Centralization of customer data
• Integration with ecommerce
• Project management
• Customer support 24/7

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI assistant. Ideal for ecommerce, helps automate sales, improve customer communication and increase profits. Track orders, manage contacts, and analyze results in one place.

Service Advantages

• All in one place. Telephony, email and AI in a single platform for effective customer communication.
• Sales growth. Automation, analytics and AI increase conversion and profit.
• Improved customer experience. Personalized communication increases customer loyalty.
• Saving time and money. Process optimization reduces costs and increases productivity.

Main Parameters

• Sales automation
• Convenient telephony
• AI assistant
• Integration with ecommerce
• User-friendly interface

Zoho CRM - a powerful cloud-based CRM for eCommerce. Automate sales, marketing and service, increase profits and improve customer interaction. Optimize your online business now!

Service Advantages

• Growth in sales. Optimize the sales funnel, increase conversion and customer loyalty.
• Effective marketing. Attract more customers with targeted campaigns and personalized messages.
• 24/7 customer support. Provide quality service and resolve customer issues quickly and efficiently.
• Convenient integration. Easily integrate with popular e-commerce platforms and tools.

Main Parameters

• Sales automation
• User-friendly interface
• eCommerce integration
• Analytics and reports
• 24/7 customer support

Creatio (Sales) is a low-code CRM platform with powerful process automation, ideal for ecommerce. Optimize sales, marketing, and service using a single platform for customer experience management.

Service Advantages

• Sales automation. Increase profits with automated funnels and personalized offers.
• Low code, rapid change. Easily adapt the platform to your needs without programming.
• Clear analytics. Gain valuable insights about customers and business performance.
• Multichannel support. Manage all customer communication channels in one place.

Main Parameters

• Process automation
• Low code, speed
• E-commerce CRM
• Sales Creatio
• Sales scaling

Binotel SmartCRM - CRM for e-commerce from Binotel. Convenient 360° client card, powerful analytics, tasks and easy integration with PBX. Optimize sales and improve customer service!

Service Advantages

• 360° client card. The entire communication history in one place. Easy access to information for quick response.
• Sales analytics. Track key indicators and improve results. Clear reports for decision making.
• Integration with PBX. Make and receive calls directly from CRM. Automatic call recording and customer identification.
• Task automation. Set tasks, control execution, don't miss a single order. Increase team efficiency.

Main Parameters

• CRM for e-commerce
• 360° customer profile
• Sales automation
• Integration with telephony
• Analytics for e-commerce