The Best 21 CRMs for Dropshipping: An Overview

LP-CRM - CRM system created for the product business, e-commerce and service sector, ideal for dropshipping. Automate sales, process orders and manage customers effectively!

What you get

• Order automation. Order processing is instant, with minimal manual effort.
• Convenient analytics. Full control over your business thanks to reports.
• Integration with platforms. Easy connection to Rozetka, Prom and others.
• LP-CRM support. A team of experts is always ready to help.

Capabilities

• Dropshipping automation
• Integration with marketplaces
• Convenient customer management
• Sales analytics and reports
• LP-CRM support and training

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Simplify sales and marketing of your dropshipping business, automate routine tasks and focus on scaling!

What you get

• Sales automation. Forget the routine! Keap automates the sales funnel so you focus on growth.
• Customer segmentation. Precisely target marketing campaigns, increasing their effectiveness.
• Personalized marketing. Create unique offers for each client, increasing loyalty.
• Saving time and resources. Keap optimizes business processes, giving you more time to develop.

Capabilities

• Sales automation
• Convenient integration
• Support for dropshippers
• Increased profits
• Customer management

Vtiger CRM - a unified platform for Sales, Marketing, and Help Desk that simplifies dropshipping business management. Automate sales, marketing, and customer support in one place. Streamline your processes today!

What you get

• Data centralization. All customer and order information in one place for easy access.
• Sales optimization. Increase profits through effective lead and deal management.
• Marketing automation. Attract more customers with targeted campaigns and mailings.
• 24/7 customer support. Provide quick response to customer inquiries, increasing their loyalty.

Capabilities

• Sales automation
• Convenient customer management
• Integration with platforms
• Marketing optimization
• 24/7 customer support

Agile CRM - це CRM, яка об'єднує продажі, маркетинг та підтримку клієнтів в єдиній системі. Ідеальне рішення для dropshipping, що дозволяє керувати клієнтами, автоматизувати маркетинг та підвищувати продажі з єдиного інтерфейсу.

What you get

• Все в одному місці. Продажі, маркетинг, підтримка - все в єдиній платформі Agile CRM для дропшипінгу, зручно керувати.
• Економія ресурсів. Оптимізує витрати на ПЗ та інтеграції, зосередьтесь на розвитку бізнесу.
• Покращення клієнтського досвіду. Персоналізована комунікація, швидка підтримка, лояльні клієнти - запорука успіху.
• Автоматизація рутини. Автоматизуйте повторювані задачі, звільніть час для стратегії та масштабування.

Capabilities

• CRM для дропшиперів
• Все в одному інтерфейсі
• Автоматизація продажів
• Підтримка клієнтів 24/7
• Agile CRM - лідер ринку

Less Annoying CRM - simple CRM for dropshipping, without unnecessary functions. Manage customers, deals, and tasks in one place. Ideal for small businesses that value simplicity and efficiency.

What you get

• Simple customer management. Store customer, order, and deal data in one place for efficient management.
• Sales automation. Simplify the sales process, track leads, and increase profits.
• Convenient integration. Connect delivery and payment services for fast order processing.
• Order tracking. Monitor the status of shipments and inform customers of changes.

Capabilities

• Order automation
• Integration with platforms
• Easy customer accounting
• Reporting and analytics
• Ukrainian language support

SuiteCRM - a powerful open-source CRM that is easily adapted to the needs of a dropshipping business. Automate sales, manage customers and improve service without overpaying for licenses!

What you get

• Гнучка кастомізація. Customize SuiteCRM to suit your business needs, adapt the interface.
• Free software. Open source without license fees - cost savings.
• Customer management. Collect customer data, personalize offers.
• Sales automation. Optimize the sales funnel and increase profits.

Capabilities

• Dropshipping automation
• Free CRM for business
• Customization to needs
• Integrations with platforms
• 24/7 customer support

KeyCRM is a Ukrainian CRM for dropshipping. Automate order processing from all channels, manage communications, warehouse and get analytics. Optimize your business with KeyCRM!

What you get

• Everything in one place. Manage orders, warehouse and customers from different platforms in KeyCRM.
• Convenient communication. Communicate with customers via chats and messengers directly from KeyCRM.
• Analytics for growth. Get reports on sales, profit and other key metrics.
• Ukrainian support. KeyCRM is a Ukrainian development with fast and high-quality support.

Capabilities

• Dropshipping automation
• Convenient order management
• Inventory and warehouse management
• Integration with marketplaces
• Sales and profit analytics

Apptivo - A CRM system with a suite of business applications for SMBs, ideal for dropshipping. Manage customers, orders, and inventory in one place. Streamline your dropshipping business with Apptivo!

What you get

• Data centralization. All customer and order information in one place for quick access and analysis.
• Sales optimization. Increase profits by automating the sales funnel and improving customer service.
• Efficient management. Manage inventory, orders, and delivery in a single system, reducing the risk of errors.
• Integration with Apptivo. Easy integration with other Apptivo applications for comprehensive business management.

Capabilities

• CRM for dropshipping
• Sales automation
• Integration with platforms
• Convenient order management
• Analytics and reports

HubSpot CRM - a free CRM system for dropshipping. Organize marketing, sales, and customer support on one platform. Automate processes and scale your business!

What you get

• Free CRM core. Start managing customers and orders at no cost. Savings from day one!
• Marketing automation. Attract more customers with automated mailings and audience segmentation.
• Convenient integration. Easily connect other tools for sales analysis and optimization.
• Centralized management. All information about customers, sales, and support in one place. Control and order!

Capabilities

• Sales automation
• Integration with dropshipping platforms
• Marketing performance analysis
• Free CRM system
• Business scaling

Freshworks CRM (Freshsales) - This is a CRM system with built-in telephony, email, and an AI assistant, ideal for dropshipping businesses. Automate sales, manage customers, and increase profits with integrated tools.

What you get

• Sales automation. Forget about routine tasks, Freshsales will do everything for you, freeing up time for growth.
• Built-in telephony. Call customers directly from Freshsales, record conversations, analyze results.
• Email marketing. Personalize mailings, track opens and clicks, increase customer loyalty.
• AI Assistant Freddy. Freddy will help with forecasting, prioritization, and automation of routine tasks.

Capabilities

• Dropshipping automation
• Integration with platforms
• Easy order management
• Customer communication
• AI for sales

Creatio Sales - low-code CRM for automating sales in dropshipping. Streamline processes, manage orders, and customers effectively with a powerful platform.

What you get

• Sales automation. Streamline your sales funnel and increase profits effortlessly.
• Simple order management. Control all orders in one place for faster processing.
• Personalization of communications. Communicate with customers more effectively by creating unique offers.
• Real-time analytics. Track key metrics to make informed decisions.

Capabilities

• CRM for Dropshipping
• Process automation
• Low code Creatio
• Integration with platforms
• Sales support

Capsule CRM - simple CRM for dropshipping. Manage clients, deals, and projects in one place. Streamline sales, track orders, and build strong relationships with suppliers and buyers. Easy start, quick results!

What you get

• Convenient customer management. All customer information in one place, easy access to interaction history.
• Simple deal management. Track the status of each deal and increase sales without missing anything.
• Project organization. Effectively manage tasks and control project execution on time.
• Clear analytics. Get reports to evaluate sales performance and improve strategy.

Capabilities

• Integration with dropshipping platforms
• Sales automation
• Easy customer management
• User-friendly Capsule CRM interface
• Business process optimization

Zoho CRM - cloud CRM that automates sales, marketing, and service. Optimize your dropshipping business, manage customers, deals, and analytics in one place. Integrates with popular e-commerce platforms.

What you get

• Automation of routine. Automate repetitive tasks to focus on growing your business.
• Clear analytics. Get detailed reports and forecasts for informed decision-making.
• Single platform. Sales, marketing and customer support management in one place.
• Business support. Scale your business using the flexible tools of Zoho CRM.

Capabilities

• Automation of dropshipping orders
• Integration with e-commerce platforms
• Marketing optimization for dropshipping
• Convenient service for dropship customers
• Zoho CRM: Single solution for sales

Copper CRM is a CRM system for Google Workspace that integrates seamlessly with Gmail. Optimize your dropshipping business, automate sales and manage customers directly from your email. With Copper, you'll save time and increase profits!

What you get

• Integration with Gmail. All communication with customers in Gmail, without switching.
• Sales automation. Optimize your sales funnel and increase profits.
• Improving customer relations. Personalized approach, loyalty and repeat purchases.
• Reporting and analytics. Track key indicators and make informed decisions.

Capabilities

• Sales automation
• Integration with Gmail
• User-friendly interface
• Deal tracking
• Reporting and analytics

Salesforce Sales Cloud - the leading CRM for scaling your dropshipping business. Build effective sales funnels, automate processes, and get in-depth analytics to grow profits. Manage customers, deals and forecast sales with ease!

What you get

• Increased sales. Salesforce helps you find new customers and close more deals, increasing your profit.
• Improved analytics. Get in-depth reports on sales, customer behavior, and marketing effectiveness.
• Automation of routine tasks. Salesforce automates repetitive tasks, freeing up time for strategic decisions.
• Data centralization. Store all customer information in one place for better service.

Capabilities

• Process automation
• Easy start
• Convenient analytics
• Integration with platforms
• 24/7 support

SalesDrive - CRM for dropshipping that simplifies sales management! Integration with marketplaces, delivery services, payment systems and warehouse accounting. Automate your business with SalesDrive!

What you get

• All in one place. Manage orders, customers and delivery centrally.
• Automation of routine. Free up time from monotonous tasks to grow.
• SalesDrive Integrations. Connect marketplaces, delivery and payments.
• SalesDrive Reporting. Analyze sales and profit for better decisions.

Capabilities

• Dropshipping Automation
• SalesDrive Integrations
• Convenient order accounting
• Profitability control
• SalesDrive 24/7 Support

KeepinCRM is a simple CRM, ideal for dropshipping! Manage customers, tasks, deals, warehouse and finances in one place. Streamline your business and increase profits with KeepinCRM!

What you get

• Sales automation. Optimize your sales funnel and increase profits by automating routine tasks.
• Customer accounting in one place. The entire history of customer interaction at your fingertips, improve service and loyalty.
• Convenient order management. Track order status, control payments and delivery, minimize delays.
• Integration with other services. Connect popular e-commerce platforms, automate data exchange.

Capabilities

• Dropshipping automation
• Convenient customer accounting
• Control of deals and tasks
• Warehouse accounting
• Integration with marketplaces

Nutshell: CRM + email marketing designed for B2B. Automate sales and email newsletters to focus on the main thing - growing your dropshipping business. Easy to use, powerful result.

What you get

• Convenient customer management. All customer information in one place, making communication and sales easier.
• Effective email marketing. Automate mailings and personalize communication to increase sales.
• Easy integration with tools. Easily connect other services to optimize business processes.
• Sales analytics. Track key indicators and improve your sales strategy with Nutshell.

Capabilities

• Integration with Dropshipping
• Sales automation
• Easy email marketing
• CRM for B2B teams
• Nutshell: Simple and convenient

Insightly: A CRM system with project management and integrations, ideal for small and medium-sized businesses, including dropshipping. Optimize sales, manage customers, and projects in one place!

What you get

• Sales optimization. Increase profits through deal control and sales analytics.
• Data centralization. All customer information in one place, always at your fingertips.
• Marketing automation. Attract more customers by setting up email campaigns and sales funnels.
• Integration with tools. Connect Insightly with your favorite apps for seamless operation.

Capabilities

• CRM for dropshipping
• Sales automation
• Integration with platforms
• Project management
• Growth for SMB with Insightly

Close - CRM designed for sales teams that actively use calls and email marketing. Automate communications, track deals, and close more sales. Ideal for dropshipping, if you need to quickly process a large number of leads!

What you get

• Збільшення продажів. Effective communication with customers leads to more profit.
• Optimization of the funnel. Track every stage to not miss anything.
• Automation of routine. Forget about monotonous tasks, focus on development.
• Integration with tools. Easily connect Close to your services for dropshipping.

Capabilities

• CRM Close: Calls without losses
• Sales automation
• Email integration
• Real-time analytics
• User-friendly interface

Pipedrive - CRM built for dropshipping. Visualize your sales pipeline, easily track deals, and increase conversion. Integrates with popular tools to automate processes and focus on growing your business.

What you get

• Convenient sales pipeline. Visualize the deal process, easily manage each stage.
• Automation of routine. Forget about repetitive tasks, focus on sales.
• Increasing deal conversion. Effectively lead clients to successful sales completion.
• Improving communication. The entire history of interaction with the client in one place.

Capabilities

• Dropshipping automation
• User-friendly Pipedrive interface
• Deal conversion is growing
• Visual sales pipeline
• Easy integration with other services