Choose a CRM without mistakes

Best CRM for Ecommerce Inventory Management

Optimize inventory management in e-commerce: Top CRM systems

Best

Choose a CRM without mistakes

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and service sector. Accounting for goods, orders, customers in one place. Optimize sales and increase profits!

Main Advantages

  • Understandable interface. Easy to learn, intuitive features for a quick start.
  • Sales automation. Automates order processing, saves you time and minimizes errors.
  • Real-time analytics. Track metrics, analyze performance, make informed decisions.
  • 24/7 support. We are always ready to help with setup and use, without days off.

Main Parameters

  • Sales automation
  • Convenient product accounting
  • E-commerce integration
  • Sales analytics
  • 24/7 customer support
LP-CRM
№2

SugarCRM

SugarCRM - flexible open-source CRM, ideal for B2B sales and inventory management. Optimize ecommerce processes and manage customer data more efficiently. Great choice for sales automation!

Main Advantages

  • Open source. Personalization and integrations without restrictions.
  • B2B focus. Increase sales with special tools.
  • Flexible settings. Adaptation to the needs of your business.
  • Sales automation. Process optimization from lead to deal.

Main Parameters

  • E-commerce CRM
  • Inventory accounting
  • Automation
  • Open source
  • B2B sales
SugarCRM
№3

Copper

Copper - CRM designed for Google Workspace, ideal for tracking products in e-commerce. Deep integration with Gmail simplifies customer and sales management directly from your email. Streamline business processes with Copper!

Main Advantages

  • Integration with Gmail. All customer information directly in your Google Mail, quick access to data.
  • Sales automation. Copper automates routine tasks so you can focus on deals.
  • Product accounting. Easy control over the availability and movement of goods, minimize losses.
  • Full reporting. Analyze sales and improve strategies, make informed decisions.

Main Parameters

  • Online product accounting
  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • Ecommerce support
Copper
№4

NetHunt CRM

NetHunt CRM is a CRM in Gmail for e-commerce. Manage leads, sales funnels, and automate inventory processes directly from your inbox. Convenient integration to focus on sales.

Main Advantages

  • Integration with Gmail. Manage sales and customers directly from your email.
  • Convenient inventory management. Track inventory, prices, and sales history.
  • Sales funnel automation. Optimize the sales process from lead to deal.
  • Real-time reporting. Analyze sales and forecast product demand.

Main Parameters

  • E-commerce inventory management
  • CRM in Gmail
  • Leads funnel
  • Process automation
  • Simple interface
NetHunt CRM
№5

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for e-commerce with integration of 365 and Copilot. Automate sales, manage customers and increase profits. Inventory management, analytics and reporting in one place.

Main Advantages

  • Integration 365. Full synergy with other Microsoft tools for efficient work.
  • Copilot. Artificial intelligence helps to sell more by analyzing data and providing prompts.
  • Sales automation. Optimizes the sales funnel, increasing conversion and profit.
  • Reporting and analytics. Detailed reports and data analysis for informed decision-making.

Main Parameters

  • Online product accounting
  • Integration with 365
  • Sales automation
  • Reports and analytics
  • Fast implementation
Microsoft Dynamics 365 Sales
№6

Apptivo

Apptivo: CRM system for product accounting and e-commerce! A set of business applications with a CRM core, ideal for small and medium-sized businesses (SMBs). Streamline sales, manage inventory, and improve online trading efficiency.

Main Advantages

  • Accurate inventory accounting. Track real-time inventory balances, avoid shortages and surpluses.
  • Online sales growth. Automate marketing, targeted advertising and personalize offers.
  • Centralized management. Manage customers, orders, and warehouse from a single Apptivo platform.
  • Improved service. Fast support, request processing and customer loyalty.

Main Parameters

  • Online product accounting
  • CRM for eCommerce
  • Integration with stores
  • Sales automation
  • Reporting and analytics
Apptivo
№7

SuiteCRM

SuiteCRM: a powerful open-source CRM for product accounting in ecommerce. Flexible customization to suit your business needs, inventory management, sales and customers - all in one place!

Main Advantages

  • Open source. Full data control, adaptation to needs.
  • Scalability. Grow your business without system limitations.
  • Sales automation. Effective customer management, increased profits.
  • Detailed analytics. Clear reports for decision-making.

Main Parameters

  • Online product accounting
  • Sales automation
  • Open-source flexibility
  • Customization to needs
  • Integration with ecommerce
SuiteCRM
№8

Odoo CRM

Odoo CRM is a CRM module in the Odoo ERP system. It is ideal for e-commerce, providing inventory management, sales management, and data analysis in one place. Streamline your business with Odoo!

Main Advantages

  • All in one place. Sales, inventory, and marketing management - integrated!
  • Clear analytics. Track performance, make informed decisions.
  • Easy scaling. Grow your business by adding new modules as needed.
  • Sales automation. Save time by automating routine sales operations.

Main Parameters

  • Inventory management
  • Sales automation
  • Integration with Odoo
  • User-friendly interface
  • Reporting and analytics
Odoo CRM
№9

Less Annoying CRM

Less Annoying CRM - a super simple CRM system, ideal for small businesses and inventory management. No unnecessary complexity, just the necessary functions for effective management of your e-commerce. Try it now!

Main Advantages

  • Simple inventory management. Easily manage inventory, sales, and customers in one place.
  • Saving time. Automating routine tasks frees up time for business development.
  • Intuitive interface. Even beginners will quickly learn how to use it, without any complications.
  • Customer Support. Friendly support is always ready to help and answer questions.

Main Parameters

  • Online inventory management
  • Easy start for e-commerce
  • Integration with platforms
  • User-friendly interface
  • Sales automation
Less Annoying CRM
№10

Binotel SmartCRM

Binotel SmartCRM - CRM for ecommerce with a 360° customer card. Product accounting, sales analytics, tasks for the team and integration with Binotel PBX. Optimize your e-commerce business!

Main Advantages

  • Everything about the client. Gather the complete history of interaction with the buyer in one place for personalized service.
  • Sales analysis. Track key indicators, identify trends and make informed decisions.
  • Task automation. Manage orders, reminders and communication for efficient work.
  • Integration with PBX. Convenient call management and quick access to customer data during the conversation.

Main Parameters

  • Product accounting for e-commerce
  • 360° customer card
  • Integration with Binotel PBX
  • Sales analytics
  • Task automation
Binotel SmartCRM
№11

monday sales CRM

Monday sales CRM - a flexible CRM based on monday.com, ideal for ecommerce. Organize product accounting, manage sales, and optimize customer communication in one system.

Main Advantages

  • Clear interface. Easy to learn and use, saving the team time.
  • Sales automation. Optimize the sales funnel and increase conversion.
  • Centralized management. All customer and deal information in one place.
  • Real-time reporting. Track key metrics and make informed decisions.

Main Parameters

  • Online product accounting
  • Ecommerce integration
  • Sales automation
  • User-friendly interface
  • Reporting and analytics
monday sales CRM
№12

Creatio (Sales)

Creatio Sales - low-code CRM platform for e-commerce with business process automation. Optimize inventory management, manage sales and improve customer service. Integrates with popular ecommerce platforms.

Main Advantages

  • Sales automation. Increase team efficiency and increase profits.
  • Data centralization. All customer information in one place.
  • Customization flexibility. Easily adapt to your business needs using low-code.
  • Process automation. Optimize business processes and improve customer service.

Main Parameters

  • E-commerce inventory management
  • Process automation
  • Low code Creatio
  • Integration with marketplaces
  • Sales reporting and analytics
Creatio (Sales)
№13

OneBox OS

OneBox OS - CRM/ERP platform for e-commerce: product accounting, orders, warehouse, telephony and process automation in one place. Optimize your business and increase profits!

Main Advantages

  • All in one place. Manage all aspects of the business: from warehouse to customers, in a single OneBox OS platform.
  • Process optimization. Automate routine tasks and increase the efficiency of your work.
  • Inventory control. Always know what is in stock to avoid shortages or surpluses of goods in the warehouse.
  • Integration with telephony. Process calls and save communication history directly in the system.

Main Parameters

  • Online product accounting
  • E-commerce automation
  • CRM+ERP in one
  • Integration with telephony
  • OneBox Warehouse Accounting
OneBox OS
№14

Insightly

Insightly - CRM with project management and integrations designed for small and medium-sized businesses. Manage customers, projects, and sales on one platform. Optimize inventory accounting and e-commerce processes!

Main Advantages

  • Accurate accounting. Optimize inventory, avoid shortages/surpluses, maximize profit.
  • Data centralization. All customer and sales information in one place.
  • Sales automation. Increase deal closing speed, control the sales funnel.
  • Integration with platforms. Easily connect to your favorite e-commerce tools.

Main Parameters

  • Online inventory accounting
  • Integration with e-commerce
  • Sales automation
  • Project management
  • CRM for small business
Insightly
№15

KeyCRM

KeyCRM is a Ukrainian CRM for e-commerce: order management from all channels (marketplaces, social networks, websites), customer communication, warehouse management and powerful analytics. Optimize your business with KeyCRM!

Main Advantages

  • All channels in one window. Process orders from marketplaces, stores and messengers centrally.
  • Warehouse accounting under control. Accurate inventory management, avoiding shortages and surpluses of goods.
  • Customer communication. Convenient support, quick answers, increased customer loyalty.
  • Sales analytics. Get reports on profit, popular products, advertising efficiency.

Main Parameters

  • Online product accounting
  • Orders from all channels
  • KeyCRM warehouse accounting
  • E-commerce sales analytics
  • Ukrainian support
KeyCRM
№16

Bitrix24

Bitrix24 - All-in-one CRM for e-commerce: product, customer, and order tracking. Automate sales, manage inventory, integrate a contact center. Optimize business processes from a single platform!

Main Advantages

  • Sales automation. Forget about routine, Bitrix24 will do everything for you! Increase profits effortlessly.
  • Online product tracking. Control inventory, prices, and deliveries in real time. Always up-to-date information.
  • Convenient website integration. Connect your online store to Bitrix24. Orders and customers automatically in the CRM.
  • Communication hub. All customer communication channels in one place. Prompt responses and customer loyalty.

Main Parameters

  • Online product tracking
  • Sales automation
  • Marketplace integration
  • Customer base management
  • Team workspace
Bitrix24
№17

CPAshka

CPAshka is a CRM system for dropshipping. It automates the accounting of dropshippers, orders, and payouts. Optimize your eCommerce business with CPAshka!

Main Advantages

  • Accounting for dropshippers. Automatic calculation of payouts to each partner, saving time on manual work.
  • Accurate product accounting. Monitor inventory levels, avoid shortages and surpluses, optimize purchases.
  • Real-time reporting. Analyze sales, profit, popular products for effective decisions.
  • Integration with platforms. Easily connect your store and other services for convenient work with CPAshka.

Main Parameters

  • Product accounting for e-commerce
  • Dropshipping automation
  • Counting dropshippers
  • Convenient CPAshka interface
  • Sales analytics
CPAshka
№18

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for boosting sales! Automate your funnel, manage customers, and get deep analytics. Integrate with your e-commerce and maximize profits!

Main Advantages

  • Ефективні воронки продажів. Increase lead conversion into customers with flexible funnels.
  • Повна аналітика бізнесу. Get valuable insights for informed decision-making.
  • Централізоване управління даними. All customer information in one place, always at your fingertips.
  • Автоматизація рутини. Automate daily tasks and focus on business development.

Main Parameters

  • Online product accounting
  • Sales automation
  • E-commerce sales funnel
  • Reporting and analytics
  • Salesforce integration
Salesforce Sales Cloud
№19

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI assistant. Ideal for ecommerce: product accounting, customer management, sales automation, and analytics - all in one place. Increase your online store's profits!

Main Advantages

  • A single platform. Manage sales, marketing, and customer support in one place.
  • Built-in telephony. Make calls and record conversations directly from the CRM, improving communication.
  • AI assistant. Automate routine tasks and gain valuable customer insights.
  • Sales optimization. Increase profits through automation and better lead management.

Main Parameters

  • Online product accounting
  • Sales automation
  • Integration with ecommerce
  • AI assistant for CRM
  • Telephony in CRM Freshsales
Freshworks CRM (Freshsales)
№20

Nutshell

Nutshell CRM - a simple tool for B2B sales and email marketing. Manage customers, track deals, and automate mailings. Ideal for eCommerce teams looking for effective product and customer accounting in CRM.

Main Advantages

  • Easy product accounting. Intuitive interface for monitoring inventory and orders, minimizes manual work.
  • Effective email marketing. Attract customers with targeted mailings, increase sales.
  • B2B sales under control. Track deals, analyze the sales funnel, increase profits.
  • Nutshell is simple!. Integration with other services, user support, all in one place.

Main Parameters

  • Online product accounting
  • Integration with e-commerce
  • Sales automation
  • Email marketing for B2B
  • Simple and convenient CRM
Nutshell
№21

SalesDrive

SalesDrive - CRM for online stores. Automate your ecommerce! Integration with marketplaces, delivery services, payment systems and warehouse management. Optimize sales and manage your business more efficiently!

Main Advantages

  • Sales automation. Integration with marketplaces, delivery and payment services simplifies every stage of the sale and saves time.
  • Online stocktaking. Control stock balances, avoid shortages and surpluses, keep track of movements.
  • Analytics and reports. Get key information about sales, customers, advertising effectiveness to make informed decisions.
  • SalesDrive support. Our team is always ready to help you set up and use the platform.

Main Parameters

  • Accounting of goods
  • E-commerce integrations
  • Process automation
  • SalesDrive: CRM
  • User-friendly interface
SalesDrive
№22

Pipedrive

Pipedrive CRM - visualize the sales funnel of goods and increase the conversion of deals. Intuitive pipelines, convenient accounting of customers and goods for your e-commerce business.

Main Advantages

  • Increase sales. Pipedrive focuses on deals and helps close them faster.
  • Visual pipeline. Easily track deal progress at each sales stage.
  • Automation of routine. Automate email newsletters, reminders, and reports, saving time.
  • Simple integration. Connect Pipedrive to other ecommerce tools like Shopify or WooCommerce.

Main Parameters

  • E-commerce product accounting
  • Pipedrive: deals and pipelines
  • Sales automation
  • User-friendly interface
  • Integration with platforms
Pipedrive
№23

amoCRM

amoCRM - a messenger-focused CRM for e-commerce. Increase product sales through chat funnels, bots, and omnichannel dialogues. Automate order tracking and customer communication in one window!

Main Advantages

  • Sales in chats. Customers buy directly in messengers, quickly and conveniently.
  • Inventory management. Control inventory, manage orders in one place.
  • Automation. Chatbots process requests 24/7, saving you time.
  • Omnichannel. All messages from customers in one thread, nothing will be lost.

Main Parameters

  • Ecommerce inventory management
  • amoCRM: chat funnels
  • Omnichannel dialogues
  • Sales automation
  • CRM with messenger focus
amoCRM
№24

Agile CRM

Agile CRM combines sales, marketing, and service in a single platform. An excellent solution for e-commerce, helping to automate inventory management, attract customers, and improve their support. Optimize your business with Agile CRM!

Main Advantages

  • Single interface. Convenient management of sales, marketing, and support in one place.
  • Sales automation. Save time and increase sales efficiency for your e-commerce business.
  • Marketing optimization. Attract more customers and increase online sales conversion.
  • Personalized service. Provide customers with fast and high-quality support, improving their loyalty.

Main Parameters

  • Ecommerce inventory management
  • Sales automation
  • Marketing + service
  • Agile CRM: all in one
  • Effective data management
Agile CRM
№25

Close

Close - CRM that accelerates sales through the integration of calls and email newsletters. Ideal for sales teams who need to focus on customer communications. Optimize customer accounting and increase sales with Close!

Main Advantages

  • Increase sales. Close will help you establish communication with customers and increase conversion.
  • Save time. Automate routine tasks and focus on sales.
  • Transparent accounting. All information about customers and deals in one place.
  • Integration with tools. Connect the necessary services for maximum efficiency.

Main Parameters

  • For e-commerce: Integration with platforms
  • Sales automation
  • Online balance accounting
  • Reporting on goods
  • Easy to use
Close
№26

Zoho CRM

Zoho CRM - cloud CRM for automating sales, marketing and service. Ideal for tracking products in ecommerce, optimizes customer relations and increases the profit of your online store.

Main Advantages

  • Optimization of sales. Automate the sales funnel, increase profits and improve customer experience.
  • Data centralization. All information about customers and products in one place for efficient team work.
  • Marketing automation. Attract more customers with personalized email newsletters and advertising campaigns.
  • Loyalty increase. Improve service, build long-term relationships with customers using CRM Cloud.

Main Parameters

  • eCommerce product accounting
  • Sales automation
  • Integration with Zoho CRM
  • Cloud solution for business
  • Improving customer service
Zoho CRM
Comparison overview

CRM: comparison

# CRM system Purpose Features Trial From
1LP-CRMProduct business, e-commerce, service sectorGoods, orders, customersFree version up to 50 orders per monthfrom $9/month
2SugarCRMB2B, ecommerce, salesSales automation, open source, B2B salesFree testfrom $49/month per user
3CoppereCommerce, sales, marketingCRM, integration, automation14 day testfrom $29/month per user
4NetHunt CRMe-commerce, sales, marketingGmail CRM, automation, e-commerce14 day trialfrom $24/month per user
5Microsoft Dynamics 365 SaleseCommerce, B2B, B2CSales automation, customer management, analytics, reportingTest 30 daysfrom $65/month per user
6ApptivoSmall business, SMBCRM, e-commerce, inventoryFree testfrom $15/month per user (annual payment) or $20/month monthly
7SuiteCRMeCommerce, SMBOpen source, flexibility, ecommerceOpen source software (free)from $0/month (self-hosted)
8Odoo CRMeCommerce, salesSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
9Less Annoying CRMSmall business, e-commerceSimplicity, affordability, efficiency30 day trial$19/month per user
10Binotel SmartCRMeCommerce, small business360° client, product accounting, sales analytics-from 399 UAH/month per employee
11monday sales CRMeCommerce, salesFlexibility, Ecommerce, AutomationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
12Creatio (Sales)eCommerce, sales, serviceSales automation, low-code, e-commerce CRMFree trial accessprice on request
13OneBox OSE-commerce, tradeAccounting, automation, integrationSome applications are freefrom $1.99/month (for 1000 records)
14InsightlySmall business, medium businessCRM, project management, integrationsTest 14 daysfrom $29/month per user
15KeyCRME-commerce, entrepreneurs, online tradingOrder management, customer base, analytics14 day testfrom $19/month
16Bitrix24eCommerce, small businessCRM, automation, integrationFree planfrom $61/month (5 users)
17CPAshkaDropshippers, eCommerce, entrepreneursAccounting for dropshippers, Order automation, Payout managementFree for the first 100 leadsfrom $5/month
18Salesforce Sales CloudSales, marketing, businessAutomation, customers, analytics30-day trialfrom $25/month per user
19Freshworks CRM (Freshsales)eCommerce, sales, marketingBuilt-in telephony, automation, AI assistantFree planfrom $9/month per user
20NutshellB2B, eCommerce, salesCRM, email marketing, B2B14 day trialfrom $16/month per user
21SalesDriveOnline stores, eCommerceCRM, automation, integrationTest 14 daysfrom UAH 349/month
22PipedriveE-commerce, salesSales funnel, automation, reportingTest 14 daysfrom $14.90/month per user
23amoCRMeCommerce, online tradingChat funnels, omnichannel, automation14-day trialfrom $15/month per user
24Agile CRMeCommerce, small businessSales, marketing, serviceFree plan (up to 10 users)from $8.99/month per user
25CloseB2B sales, SaaSCalls, email, CRMTest 14 daysfrom $49/month per user
26Zoho CRMSmall business, enterprisesAutomation, clients, profitFree plan (up to 3 users)from $20/month per user
Questions and Answers

Questions and Answers

? What does it give to an online store?
Sales automation, inventory control, improved customer service
? What are the main advantages?
Work optimization, increased profits, better understanding of customer needs
? How will this help with inventory?
Tracking availability, demand forecasting, avoiding shortages or surpluses
? What does it usually integrate with?
With ecommerce platforms, delivery services, payment systems
? Is technical support needed?
Depends on the complexity, but it is advisable to have the possibility of consultations
? What are the key functions?
Customer, order, and product management, analytics, reports
? How to choose the right platform?
Consider the size of the business, needs, budget, integration capabilities
? What are some examples of popular solutions?
Salesforce Commerce Cloud, HubSpot, Zoho CRM, Odoo, Microsoft Dynamics 365