Choose a CRM for your processes

The best CRMs for customer and sales tracking.

Top CRMs for Effective Customer and Sales Management

Best

Choose a CRM for your processes

№1

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. Automate customer accounting, sales and increase profits! Ideal for online stores, product business and services.

Main Pros

  • Sales growth. LP-CRM helps increase sales and profits by optimizing customer interaction.
  • Automation of routine. Forget about manual data entry, LP-CRM automates processes.
  • User-friendly interface. The intuitive interface allows you to quickly learn how to work.
  • Real-time analytics. Get up-to-date data for informed decision-making.

Functionality

  • User-friendly interface
  • Sales automation
  • 360° customer accounting
  • Integration with marketplaces
  • Analytics for business growth
LP-CRM
№2

Less Annoying CRM

Less Annoying CRM - a super-simple CRM for small businesses. Customer, deal, and task tracking without the complexity. Perfect for those looking for ease and efficiency in sales management.

Main Pros

  • Simplicity of use. Intuitive interface, no unnecessary functions, quick training.
  • Data centralization. All customer and deal information in one place.
  • Increased productivity. Convenient tool for effective sales management.
  • Building relationships. Easily track customer communication history.

Functionality

  • Easy to use
  • Intuitive interface
  • Convenient for small business
  • Easy customer accounting
  • Fast CRM implementation
Less Annoying CRM
№3

Agile CRM

Agile CRM: Combines sales, marketing, and support into a single CRM system. Automate business processes, improve customer communication, and increase sales with Agile CRM!

Main Pros

  • Single interface. All customer data and sales in one place for convenience.
  • Automation of routine tasks. Free up time from repetitive tasks for business development.
  • Clear analytics. Get clear reports for informed decision-making.
  • Agile support. Our team is always ready to help you with any question.

Functionality

  • All in one place
  • Business automation
  • Intuitive interface
  • Convenient customer accounting
  • 24/7 sales support
Agile CRM
№4

Zoho CRM

Zoho CRM - cloud-based CRM for automating sales, marketing, and customer service. Easy management of contacts, deals, and tasks. Increase team efficiency and boost profits with Zoho CRM!

Main Pros

  • Increased sales. Optimize the sales funnel and close more deals with Zoho CRM.
  • Marketing automation. Attract more leads and personalize customer communication.
  • Improved service. Provide fast and quality support, increasing loyalty.
  • Centralized data. All customer information in one place, for better understanding of needs.

Functionality

  • Sales automation
  • User-friendly interface
  • Analytics and reports
  • Integration with services
  • Customer support
Zoho CRM
№5

amoCRM

amoCRM - CRM system with a focus on messengers. Automate sales through chat funnels, engage customers with chatbots, and manage all dialogues in a single omnichannel interface. With amoCRM, customer accounting and sales growth become easier!

Main Pros

  • Messenger focus. Communicate with customers where it is convenient for them - in messengers, get more leads.
  • Chat automation. Chatbots and sales funnels in messengers - automate routine, don't lose customers.
  • Omnichannel dialogues. The entire history of communication with the client in one window, from any channel - convenient and efficient.
  • Sales growth. Increase conversion and profit through personalized communication and quick processing of requests.

Functionality

  • Customer accounting
  • Sales automation
  • Integration with messengers
  • Chat sales funnels
  • Omnichannel communications
amoCRM
№6

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM and marketing automation in one solution, designed for entrepreneurs. It will help streamline customer accounting, automate sales, and develop business more efficiently. Ideal for small and medium-sized businesses.

Main Pros

  • Marketing automation. Attract more leads and customers with less effort, thanks to automated campaigns.
  • Personalized communication. Create a unique experience for each customer, increasing loyalty and sales.
  • Data centralization. All customer information in one place for effective management and analysis.
  • Profit growth. Optimize sales and increase revenue through automation and analytics.

Functionality

  • Sales automation
  • Convenient customer accounting
  • Marketing automation
  • CRM for entrepreneurs
  • Support for growth
Keap (ex-Infusionsoft)
№7

SuiteCRM

Open source CRM, ideal for businesses of any size. Extensive customization options for your company's needs, customer accounting and sales automation. Free solution with premium support.

Main Pros

  • Free code. Saving money with SuiteCRM open source.
  • Full adaptation. Customize the software to your business needs.
  • Data control. Your data is stored on your server.
  • Wide support. A large community and documentation will help you.

Functionality

  • Flexible CRM
  • Free license
  • Open source
  • Customer accounting
  • Sales reporting
SuiteCRM
№8

Bitrix24

Bitrix24 - CRM system and workspace for your business. Automate sales, manage customers, organize projects, and set up a contact center in one platform. Optimize your business with Bitrix24!

Main Pros

  • All in one place. Sales, task, and communication management in a single Bitrix24 interface.
  • Sales growth. Tools for automating the sales funnel and increasing conversion.
  • Effective collaboration. Collaboration on projects and tasks, real-time information sharing.
  • Automation of routine. Forget about repetitive actions, Bitrix24 automates many processes.

Functionality

  • Sales automation
  • Data centralization
  • Integration with channels
  • Task management
  • User-friendly interface
Bitrix24
№9

Binotel SmartCRM

Binotel SmartCRM - CRM for customer and sales management from Binotel. 360° customer card, analytics, tasks, integration with PBX. Increase team efficiency and increase profits!

Main Pros

  • 360° customer profile. The entire interaction history in one place. Convenient access to data for efficient operation.
  • Powerful analytics. Track key indicators, forecast sales and optimize strategy.
  • Integration with telephony. Automatic call accounting, quick dialing and customer identification.
  • Task automation. Reminders, meeting scheduling and performance monitoring in one service.

Functionality

  • 360° customer accounting
  • Clear analytics
  • Integration with telephony
  • Task automation
  • Increased sales
Binotel SmartCRM
№10

KeepinCRM

KeepinCRM is a simple CRM system for small and medium-sized businesses. Customer, task, deal, warehouse, and finance management in one place. Optimize sales and improve customer relationships with KeepinCRM!

Main Pros

  • Convenient interface. Easy to learn, intuitive functions.
  • Sales optimization. Increase profits by controlling deals and customers.
  • Data centralization. All customer information in one place, always at your fingertips.
  • Financial control. Track income and expenses, analyze profitability.

Functionality

  • Simple interface
  • Sales automation
  • Customer accounting
  • Task management
  • Financial accounting
KeepinCRM
№11

Salesforce Sales Cloud

Salesforce Sales Cloud is a leading CRM system for sales automation, building effective funnels, and deep analytics. Optimize customer interaction and increase your business profit!

Main Pros

  • Sales growth. Salesforce Sales Cloud helps increase the volume of deals and profits through better organization of work with customers.
  • Data analysis. Gain valuable insights about customers and the market to make informed decisions.
  • Personalization. Interact with customers based on their needs and history, increasing loyalty.
  • Team efficiency. Coordinate the work of the sales department to close more deals faster and easier.

Functionality

  • Sales automation
  • Detailed analytics
  • Integration with other services
  • Support and training
  • Scalability for business
Salesforce Sales Cloud
№12

NetHunt CRM

NetHunt CRM - CRM system integrated into Gmail. Manage leads, sales funnels, and automate processes without leaving your email. Convenient customer accounting and effective sales management.

Main Pros

  • Integration with Gmail. All customer and deal data directly in your email, without switching between applications.
  • Lead management. Effectively manage leads from first contact to successful deal.
  • Sales automation. Set up automatic actions to accelerate and optimize sales.
  • Reporting and analytics. Get clear reports for informed decision-making.

Functionality

  • CRM in Gmail
  • Simple customer accounting
  • Sales automation
  • Sales funnels
  • Clear interface
NetHunt CRM
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for customer and sales accounting, integrated with Microsoft 365 and Copilot. Automate sales, improve customer interaction, and increase profits with intelligent tools.

Main Pros

  • 360° customer profile. A complete picture of customer interaction for better service.
  • Integration with Microsoft 365. Collaboration and data sharing without obstacles in a familiar environment.
  • Copilot Artificial Intelligence. Personalized advice and automation of routine tasks.
  • Sales optimization. Increase profits through data analysis and forecasting.

Functionality

  • Sales automation
  • Integration with Microsoft 365
  • Copilot Artificial Intelligence
  • Analytics and reports
  • Customer personalization
Microsoft Dynamics 365 Sales
№14

KeyCRM

KeyCRM - Ukrainian CRM for effective sales management! It combines orders from all channels, simplifies communication, automates warehouse management, and provides powerful analytics. An ideal solution for customer accounting and increasing profits.

Main Pros

  • All channels in one window. Collect orders from Prom, Rozetka, Shopify, etc. in one place.
  • Manage your warehouse effectively. Monitor stock levels to avoid losing profit due to out-of-stock items.
  • Automation of routine tasks. Automate tasks to focus on business development.
  • Sales analytics. Get reports for making informed business decisions.

Functionality

  • Customer accounting
  • Sales automation
  • Convenient communication
  • Warehouse management
  • Sales analytics
KeyCRM
№15

SugarCRM

SugarCRM - flexible open-source CRM for B2B sales. Customize and integrate to your needs, automate processes and increase sales efficiency. Ideal solution for medium and large businesses.

Main Pros

  • Flexibility of settings. Adapt the platform to the needs of your business, and not vice versa.
  • Open source. Integrate with any software and expand functionality.
  • Full data control. Your data is your property, without dependence on the vendor.
  • B2B focus. Specialized tools for effective B2B sales.

Functionality

  • Open source CRM
  • B2B automation
  • Sales accounting
  • Customer management
  • Flexible configuration
SugarCRM
№16

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail allows you to effectively manage customers and sales directly from your mailbox. Streamline your workflow and focus on important tasks.

Main Pros

  • Gmail at maximum. Everything in your mail, no switching between windows for sales.
  • Full integration. Copper automatically captures emails, meetings and contacts.
  • Sales without effort. User-friendly interface for controlling deals and effective teamwork.
  • Time saving. Less manual work, more time for customers and increased profits.

Functionality

  • Integration with Gmail
  • Simple interface
  • Sales reporting
  • Task automation
  • Customer accounting
Copper
CRM choice

CRM comparative characteristics table

# Platform Industry What it can do Demo version Price from
1LP-CRMProduct business, e-commerce, servicesCustomer base, sales automation, profit analysisFree version up to 50 orders per monthfrom $9/month
2Less Annoying CRMSmall business, freelancersContacts, deals, tasks30 day test$19/month per user
3Agile CRMSmall business, startupsAutomation, integration, customer focusFree plan (up to 10 users)from $8.99/month per user
4Zoho CRMSmall business, enterprisesAutomation, integration, analyticsFree plan (up to 3 users)from $20/month per user
5amoCRMSmall business, salesChat funnels, omnichannel, automation14 days trialfrom $15/month per user
6Keap (ex-Infusionsoft)SMBs, entrepreneursCRM, Automation, MarketingTest (free)from $159/month
7SuiteCRMAny business, salesOpen source, customization, automationOpen Source Software (free)from $0/month (self-hosted)
8Bitrix24Small, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
9Binotel SmartCRMSmall business, salesCustomer accounting, sales automation, integration with PBX-from UAH 399/month per employee
10KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
11Salesforce Sales CloudAll industries, B2B, B2CSales automation, sales funnel, CRM analytics30 day trialfrom $25/month per user
12NetHunt CRMSmall business, salesGmail integration, lead management, sales automation14-day trialfrom $24/month per user
13Microsoft Dynamics 365 SalesSmall business, enterprisesSales automation, customer management, sales analytics30 day trialfrom $65/month per user
14KeyCRMeCommerce, online tradingOrder management, automation, analytics.14-day trialfrom $19/month
15SugarCRMMedium, large businessFlexibility, automation, B2BFree testfrom $49/month per user
16CopperSmall business, salesGmail integration, sales automation, contact management14 days testfrom $29/month per user
Answers to Questions

Answers to Questions

? What is this tool?
This is a software solution that helps manage customer relationships and optimize sales processes
? Who needs it?
It is useful for any business that wants to improve customer interaction and increase sales
? What are the benefits of implementation?
Increased sales, improved service, process optimization, better reporting and analytics
? How much does implementation cost?
The cost depends on the chosen solution, the number of users, and the required functionality
? What are the key features?
Contact management, deal management, task management, sales automation, analytics
? Is it difficult to set up?
It depends on the chosen solution. Some are easy to set up, others require a specialist
? What are the popular options?
Salesforce, HubSpot, Zoho CRM, Pipedrive, Creatio, and others
? Where can I find more information?
There are many reviews, comparisons, and testimonials about different solutions online