Choose a CRM without mistakes

12 Top-Rated CRMs for Order Automation

Top CRMs for Sales and Customer Service Automation

TOP

Choose a CRM without mistakes

№1

LP-CRM

LP-CRM - CRM system for automating orders in the commodity business, e-commerce and the service sector. Manage sales, customers and analyze performance in one place! Optimize business processes now!

What you get

  • Increased profits. Optimize sales, improve customer service, and increase the average check.
  • Time saving. Automate routine, free up time for business development with LP-CRM.
  • Convenient management. All information about customers and orders in one place, easy access.
  • Service improvement. Personalized approach, quick processing of requests, loyal customers.

Main Parameters

  • Order automation
  • Easy setup
  • User-friendly interface
  • Sales analytics
  • 24/7 support
LP-CRM
№2

Capsule CRM

Capsule CRM - A lightweight CRM for managing contacts, deals, and projects. Ideal for order automation, helping you focus on business growth. Organize your workflow with Capsule CRM!

What you get

  • Simple Integration. Easily connect with existing tools for convenient operation.
  • Contact-centricity. Focus on customers to build strong relationships.
  • User-friendly Management. Simplifies managing deals, projects, and tasks in one place.
  • Increased Productivity. More sales, less routine with Capsule CRM.

Main Parameters

  • Simple CRM for business
  • Order automation
  • Convenient contact management
  • Easy start for beginners
  • Integration with other services
Capsule CRM
№3

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM #1 for scaling business. Automate sales, build effective funnels, get deep analytics. An ideal solution for automating orders and increasing profits!

What you get

  • Growth of sales. Optimize the funnel, close more deals and increase profit.
  • Effective analytics. Get valuable insights about customers and market trends for decision-making.
  • Personalization of interaction. Create an individual experience for each client, increasing their loyalty.
  • Resource optimization. Automate routine tasks so the team can focus on important goals.

Main Parameters

  • Order automation
  • CRM market leader
  • User-friendly interface
  • Powerful analytics
  • Funnel construction
Salesforce Sales Cloud
№4

Close

Close - CRM designed for effective sales! Focus on calls and automated email series. Optimize the work of your sales team and increase the number of deals. Integrate with other tools for full order automation!

What you get

  • Calls + email. Increase sales with powerful call and email integration.
  • Simple for salespeople. Intuitive interface, no complex settings.
  • Reporting is visual. Track deal progress, analyze team performance.
  • Automation of routine. Save time on repetitive tasks, focus on sales.

Main Parameters

  • Order automation
  • User-friendly interface
  • Integration with services
  • Reporting and analytics
  • Close customer support
Close
№5

Bitrix24

Bitrix24 - CRM system for automating orders, sales, customer communications, and project management. Everything your business needs in one solution!

What you get

  • Sales optimization. Increase profits by automating the sales funnel and data analysis.
  • Communication in one place. All customer communication channels are integrated into Bitrix24 for a quick response.
  • Effective teamwork. Shared access to documents, tasks, and calendars for coordinated work.
  • Simple project management. Control project deadlines and resources with Bitrix24 tools.

Main Parameters

  • Order automation
  • Easy customer management
  • Data centralization
  • Integration with channels
  • 24/7 support
Bitrix24
№6

Insightly

Insightly - CRM for small and medium-sized businesses that combines customer and project management. Automate sales, track orders, manage tasks, and integrate with other services to optimize business processes.

What you get

  • Increase sales. Optimize the sales funnel, increase conversion rates, and attract more customers.
  • Project management. Coordinate teams, track progress, and complete projects on time.
  • Insightly Integrations. Connect the tools you need, work more efficiently, and focus on what matters most.
  • Convenience for SMB. Easy setup, scalability, and an intuitive interface for small and medium-sized businesses.

Main Parameters

  • Order Automation
  • Integrations for SMB
  • CRM + Project Accounting
  • User-Friendly Interface
  • Ukrainian Language Support
Insightly
№7

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs who want to grow. Automate your sales funnel, attract customers and increase profits with Keap! Ideal for automating order processing.

What you get

  • Sales growth. Attract more customers and increase profits with marketing and sales automation.
  • Time saving. Automate routine tasks to focus on business development.
  • Improved relationships. Personalized communication with customers increases their loyalty.
  • Convenient management. All customer information in one place, easy access and analysis.

Main Parameters

  • Sales automation
  • 24/7 customer support
  • User-friendly interface
  • Profit growth
  • Effortless marketing
Keap (ex-Infusionsoft)
№8

KeyCRM

KeyCRM is a Ukrainian CRM for business automation. Orders from marketplaces, social networks and messengers in one window. Inventory management, customer communications and powerful analytics. Optimize your sales with KeyCRM!

What you get

  • All in one place. Manage orders, warehouse and customers from a single KeyCRM platform, saving time.
  • Automation of routine. Free yourself from repetitive tasks to focus on business development.
  • Full analytics. Get reports on sales, customers and warehouse to make informed decisions.
  • Ukrainian support. Fast and effective support from a team that understands your business.

Main Parameters

  • Order automation
  • Integration with channels
  • Convenient warehouse accounting
  • Ukrainian support
  • Powerful analytics
KeyCRM
№9

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for automating orders with built-in telephony, email, and AI. Optimize your sales funnel, improve customer communication, and increase profits. The perfect solution for your business!

What you get

  • All in one place. Phone, email, and AI for effective work with clients.
  • Sales growth. Optimize your sales funnel and increase profits.
  • Time saving. Automate routine tasks and focus on what's important.
  • Personalized experience. Create unique offers for each client.

Main Parameters

  • Order automation
  • Built-in telephony
  • AI assistant
  • Easy to use
  • User-friendly interface
Freshworks CRM (Freshsales)
№10

Streak CRM

Streak CRM is a CRM system integrated directly into Gmail. Automate sales and track orders with customizable pipelines without leaving your inbox. An ideal solution for small businesses and startups.

What you get

  • In Gmail right away!. Manage sales without leaving your inbox - convenient and fast.
  • Pipelines tailored to your needs. Customize sales stages as you need for clear control.
  • Teamwork. Share information and collaborate within a familiar interface.
  • Reporting and analytics. Get insights on sales to improve results.

Main Parameters

  • Sales automation
  • Integration with Gmail
  • Custom pipelines
  • User-friendly interface
  • Deal tracking
Streak CRM
№11

SalesDrive

SalesDrive - CRM for e-commerce that automates sales! Integration with marketplaces, delivery services, payment systems, and warehouse management. Optimize order processing and increase profits with SalesDrive!

What you get

  • Convenient integration. Unite marketplaces, delivery, and payments in SalesDrive.
  • Time savings. Automate routine tasks, focus on sales.
  • Full control. Warehouse management and analytics in one place.
  • SalesDrive support. Always ready to help and answer questions.

Main Parameters

  • Order automation
  • Integrations for e-commerce
  • SalesDrive - CRM for online business
  • Warehouse and delivery control
  • Convenient payment tracking
SalesDrive
№12

SugarCRM

SugarCRM: Flexible open source CRM, ideal for B2B. Automate sales, manage orders, and improve customer engagement. Extend CRM capabilities to meet the needs of your business!

What you get

  • Clear interface. Intuitive design for easy team work.
  • Open source. Customization to meet your business needs, integrations.
  • B2B focus. Functionality for complex sales, lead generation.
  • Full adaptability. Access from any device, always online.

Main Parameters

  • B2B sales automation
  • Open source, flexibility
  • Customization to meet needs
  • Sales funnel optimization
  • Integration with other systems
SugarCRM
Comparison

CRM comparison table

# Tool Positioning Functionality Free rate Price starts from
1LP-CRMCommodity business, e-commerce, servicesSales, customers, analyticsFree version for up to 50 orders per monthfrom $9/month
2Capsule CRMSmall businesses, startupsContacts, deals, projectsFree planFrom $18/month per user
3Salesforce Sales CloudSales, marketing, serviceSales automation, sales funnel, analytics30 days testfrom $25/month per user
4CloseSmall business, salesCalls, automation, integration14 day trialfrom $49/month per user
5Bitrix24SMBs, enterprisesCRM, tasks, communicationsFree planfrom $61/month (5 users)
6InsightlySMBs, startupsCRM, projects, automation14-day TrialFrom $29/month per user
7Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketing.Test (free)from $159/month
8KeyCRMeCommerce, small/medium businessAutomation, accounting, communications14 day trialfrom $19/month
9Freshworks CRM (Freshsales)Small business, salesSales automation, built-in telephony, AI assistantFree planfrom $9/month per user
10Streak CRMSmall business, startupsGmail integration, sales pipelines, order trackingFree planfrom $59/month per user
11SalesDriveeCommerce, sellers, entrepreneursAutomation, integration, optimization14-day trialfrom 349 UAH/month
12SugarCRMB2B, sales, marketingSales automation, B2B CRM, open sourceFree trialfrom $49/month per user
Answers to Questions

Answers to Questions

? What is order automation?
It is the process of simplifying order processing from receipt to fulfillment
? What are the benefits of sales automation?
Error reduction, time savings, improved customer service
? How to choose a sales platform?
Define needs, budget, scalability, and integrations
? Is staff training required?
Yes, to effectively use all platform features
? How much does implementation cost?
The cost depends on the selected platform and required settings
? What is integration with other services?
This is connecting the platform with accounting, mail, delivery
? What are the platform rating criteria?
Functionality, price, support, user reviews
? Are there free sales solutions?
Some offer limited free versions