Find the perfect CRM

Ranking of 26 CRMs for Online Sales in Ukraine

The Best CRMs for Growing Online Sales: Comparison and Selection

Rating

Find the perfect CRM

№1

LP-CRM

LP-CRM is a CRM system designed for the commodity business, e-commerce and services. Optimize sales, automate routine tasks and increase profits with LP-CRM!

Main Advantages

  • Order automation. Process orders quickly and without errors, save team time.
  • Sales analytics. Get clear reports for making informed decisions.
  • Integration with platforms. Easily connect your favorite e-commerce services.
  • 24/7 support. Our team is always ready to help you with any question.

Key Characteristics

  • Sales automation
  • User-friendly interface
  • E-commerce support
  • Accounting for goods/services
  • Sales analytics
LP-CRM
№2

Vtiger CRM

Vtiger CRM - is a comprehensive platform for managing sales, marketing, and customer support, ideal for online stores. Automate processes, increase sales, and improve customer interaction from a single system.

Main Advantages

  • Data centralization. Store all customer information in one place for convenience.
  • Sales automation. Automate routine tasks and increase team efficiency.
  • Improved service. Provide customers with fast and high-quality support.
  • Analytics and reports. Get valuable insights for making informed decisions.

Key Characteristics

  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Analytics and reports
  • Vtiger - all in one
Vtiger CRM
№3

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for online sales with built-in telephony and email marketing. Automate routine with AI assistant, increase conversion and control deals from lead to payment!

Main Advantages

  • All in one place. Manage sales, marketing, and support from a single Freshworks CRM platform.
  • Clear analytics. Get sales performance reports, track key metrics in real time.
  • AI Support. The AI assistant will help automate routine tasks and improve sales forecasting.
  • Telephony integration. Call customers directly from Freshworks CRM, record conversations, and analyze data.

Key Characteristics

  • Sales automation
  • Built-in telephony
  • AI assistant
  • Email marketing
  • User-friendly interface
Freshworks CRM (Freshsales)
№4

Less Annoying CRM

Less Annoying CRM - a super simple CRM system created for small businesses. Forget about complex settings and unnecessary features! Optimize online sales management with an intuitive interface. The perfect solution for those who value time and efficiency.

Main Advantages

  • Simple interface. Easy navigation, intuitive design for a quick start.
  • Sales optimization. Automate routine to focus on customers and deals.
  • Convenient tracking. Control leads, deals, and communication history in one place.
  • Customer Support. Get quick help and a personalized approach from the Less Annoying CRM team.

Key Characteristics

  • Simple interface
  • Easy learning
  • Convenient customer management
  • Sales automation
  • 24/7 customer support
Less Annoying CRM
№5

Pipedrive

Pipedrive is a CRM to increase conversion! Visualize your sales pipeline, track deals, and automate routine tasks. Ideal for online sales, helping to close more deals faster.

Main Advantages

  • Clear pipeline. Visualization of deals at every stage of the sale for effective control.
  • Increased conversion. Tools to focus on deals that have the most potential.
  • Routine automation. Automate tasks and free up time to grow your business.
  • Convenient integration. Easily integrates with other services for seamless operation.

Key Characteristics

  • Visual deals
  • Simple interface
  • Sales automation
  • Integrations with marketplaces
  • Reporting and analytics
Pipedrive
№6

Close

Close - CRM designed for effective sales! Focuses on calls and email automation. Ideal for sales teams looking to maximize online sales conversions. Automate routine tasks and focus on deals!

Main Advantages

  • Increased sales. Close helps you find more leads and close more deals by automating your sales funnel.
  • Time saving. Automate routine tasks such as calls and email campaigns to focus on important deals.
  • Improved communication. Track all conversations with customers in one place to never miss a thing and improve customer experience.
  • Reporting and analytics. Get clear reports on sales performance to make informed decisions and optimize strategies.

Key Characteristics

  • Sales automation
  • User-friendly interface
  • Calls and email campaigns
  • Integration with tools
  • Analytics and reporting
Close
№7

Zoho CRM

Zoho CRM is a cloud-based CRM for online sales. Automate marketing, sales, and service. Effective customer management, increased profits, and improved service. Ideal for e-commerce!

Main Advantages

  • Зростання продажів. Optimize your sales funnel to increase profits and find new customers.
  • Marketing automation. Attract more leads with targeted campaigns.
  • Improved service. Increase customer loyalty through fast and efficient support.
  • All in one place. Manage sales, marketing, and support in a single Zoho CRM platform.

Key Characteristics

  • Sales automation
  • User-friendly interface
  • Email integration
  • Data analysis
  • 24/7 support
Zoho CRM
№8

Insightly

Insightly - CRM for SMB that combines sales management, projects and integrations. Optimize your online sales, automate processes and improve customer relationships. All in one platform!

Main Advantages

  • Sales growth. Insightly helps to increase sales by improving customer interaction and automating routine tasks.
  • Data centralization. All customer information in one place, which provides better understanding and personalization.
  • Marketing automation. Personalized campaigns, audience segmentation and results measurement for effective marketing.
  • Integration with tools. Easily integrates with mail services, social networks and other tools for seamless operation.

Key Characteristics

  • Simple CRM for e-commerce
  • Integration with platforms
  • Project management
  • Support for SMB business
  • Insightly sales analytics
Insightly
№9

CPAshka

CPAshka - CRM for dropshipping. Automate accounting for dropshippers, orders, and payments. Optimize sales and increase profits! User-friendly interface and powerful tools for effective management of your dropshipping business.

Main Advantages

  • Automation of dropshipping. Saving time and resources on routine tasks.
  • Accounting for dropshippers. Automatic calculation of payments and performance analysis.
  • Convenient order management. Everything in one place: from order to shipment.
  • Sales analytics. Track profit, popular products, and improve business.

Key Characteristics

  • Automation of dropshipping
  • User-friendly interface
  • Accounting for dropshippers
  • Sales analytics
  • Integration with platforms
CPAshka
№10

amoCRM

amoCRM - CRM for online sales with a focus on messengers. Automate the sales funnel with chatbots, communicate with customers in omnichannel mode, and increase profits!

Main Advantages

  • Omnichannel dialogues. All customer requests in one window: chats, messengers, mail - nothing will be lost.
  • Chat sales funnels. Automate communication, lead the client to the deal through messengers.
  • 24/7 support bots. Provide instant answers to questions and automate routine tasks.
  • Sales growth. More customers, more deals, more profit thanks to a focus on communication.

Key Characteristics

  • Profit increase
  • Omnichannel sales
  • Funnel automation
  • Easy integration
  • Customer support
amoCRM
№11

Agile CRM

Agile CRM: A CRM system that unifies sales, marketing, and customer support in a single interface. Optimize your online sales management and boost customer loyalty! benefit1- All in one place

Main Advantages

  • Все в одному місці. Sales, marketing, and service in a single platform for better coordination.
  • Automation of routine tasks. Forget about repetitive tasks, focus on business development.
  • Clear analytics. Get clear reports and forecasts for informed decisions.
  • Easy integration. Connect your favorite tools and services seamlessly.

Key Characteristics

  • All in one interface
  • Sales automation
  • Customer base growth
  • Email integration
  • Convenient analytics
Agile CRM
№12

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. An ideal solution for automating sales and marketing in e-commerce. Optimize your sales funnel and attract more customers!

Main Advantages

  • Sales automation. Attract more customers without spending a lot of time on routine!
  • Personalized marketing. Create unique offers for each client, increasing loyalty.
  • All data in one place. Easily track deal progress and improve customer interaction.
  • Revenue growth. With Keap, increase sales and optimize your business today!

Key Characteristics

  • Marketing automation
  • CRM for e-commerce
  • Online sales growth
  • Integrations with platforms
  • Support for entrepreneurs
Keap (ex-Infusionsoft)
№13

SugarCRM

SugarCRM - flexible CRM system with open source code, ideal for B2B sales. Optimize customer management, automate sales and increase the efficiency of your online business!

Main Advantages

  • Flexibility of settings. Adapt SugarCRM to your business needs.
  • Open source. Expand functionality and integrate with other services.
  • Scalability. Grow your business and SugarCRM will grow with you.
  • Improving B2B sales. Optimize the sales funnel and increase profits.

Key Characteristics

  • Sales automation
  • Open source
  • B2B solution
  • Flexible setup
  • Sales analytics
SugarCRM
№14

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for sales leaders. Build an efficient sales funnel, automate processes, and gain deep analytics to increase the profits of your online business. Optimize your online sales management today!

Main Advantages

  • Sales growth. Salesforce Sales Cloud helps increase profits through better data organization and automation of routine tasks.
  • Data analytics. Gain a deep understanding of sales performance and improve strategies based on data.
  • Personalization. Create a personalized experience for customers, increasing their loyalty and satisfaction.
  • Effective communication. Ensure seamless collaboration between departments for better customer service.

Key Characteristics

  • Sales automation
  • Convenient analytics
  • Sales funnel
  • Integrations
  • Scaling
Salesforce Sales Cloud
№15

Nutshell

Nutshell - CRM and email marketing in one! The perfect solution for B2B teams looking to increase online sales. Manage customers and automate email newsletters with ease!

Main Advantages

  • Easy interface. Easy to learn and use, saves team time.
  • Sales automation. Automate routine tasks, focus on customers.
  • Email marketing built-in. Send personalized emails, track results.
  • Clear analytics. Get valuable insights, make informed decisions with Nutshell.

Key Characteristics

  • Easy to use
  • Email integration
  • Sales automation
  • Reporting and analytics
  • Customer support
Nutshell
№16

KeyCRM

KeyCRM - Ukrainian CRM for e-commerce. Integrates orders from all channels (marketplaces, social networks, messengers), simplifies communication with customers, manages inventory, and provides sales analytics. Optimize your online store with KeyCRM!

Main Advantages

  • All in one place. Orders, customers, inventory - all in KeyCRM!
  • Clear analytics. Get reports to improve sales.
  • Ukrainian support. Fast help from KeyCRM in your time zone.
  • Automation of routine tasks. Forget about monotonous tasks with KeyCRM!

Key Characteristics

  • Order management
  • Integrations with marketplaces
  • Sales automation
  • Convenient analytics
  • Ukrainian support
KeyCRM
№17

OneBox OS

OneBox OS - CRM/ERP platform for online sales. Manage processes, telephony, warehouse and documents in one system. Optimize the work of the online store and increase profits!

Main Advantages

  • Everything in one place. Manage orders, warehouse, delivery and customers from a single OneBox OS platform.
  • Automation of routine. Forget about manual data entry and repetitive tasks. OneBox OS will do everything for you.
  • Sales increase. Optimize the sales funnel, improve communication with customers and increase profits.
  • Convenient integration. Easily integrates with popular online trading services and platforms.

Key Characteristics

  • Everything in one place
  • Sales automation
  • Integration with marketplaces
  • User-friendly interface
  • 24/7 support
OneBox OS
№18

Binotel SmartCRM

Binotel SmartCRM - CRM for online sales from Binotel. Complete 360° customer card, powerful analytics, tasks and integration with telephony for effective management of your business.

Main Advantages

  • 360° customer profile. The entire communication history in one place, for fast and personalized sales.
  • Automation of routine. Forget about manual data entry and focus on sales.
  • Sales analytics. Track key indicators and optimize your strategy to increase profits.
  • Integration with Binotel PBX. Convenient call management and automatic lead creation from every call.

Key Characteristics

  • 360° customer profile
  • Sales automation
  • Integration with telephony
  • Detailed sales analytics
  • Convenient task management
Binotel SmartCRM
№19

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses that simplifies online sales management. Customers, tasks, deals, inventory management and finance - all in one system! Optimize business processes and increase profits with KeepinCRM.

Main Advantages

  • Client base in one place. Keep communication history, deals and contacts for effective work.
  • Sales automation. Simplify the sales funnel, from lead to deal, without routine.
  • Financial control. Track income, expenses and profitability of each sale.
  • Inventory optimization. Manage inventory to avoid shortages or surpluses of goods.

Key Characteristics

  • Sales automation
  • User-friendly interface
  • Customer accounting
  • Financial control
  • Integration with marketplaces
KeepinCRM
№20

monday sales CRM

monday sales CRM - A flexible CRM based on monday.com, perfect for online sales teams. Automate your sales pipeline, manage customers, and increase profits! Streamline your online sales today!

Main Advantages

  • Easy integration. Connect monday sales CRM with your favorite tools.
  • Data centralization. All customer information in one place for better control.
  • Clear analytics. Track key metrics and make data-driven decisions.
  • Personalization. Customize the system to your business needs based on monday.com.

Key Characteristics

  • User-friendly interface
  • Integration with monday.com
  • Sales automation
  • Lead tracking
  • Reporting and analytics
monday sales CRM
№21

SalesDrive

SalesDrive - CRM for efficient online sales management. Integration with marketplaces, delivery services, payment systems, and warehouse. Optimize your online store with SalesDrive!

Main Advantages

  • Data centralization. All customer and order information in one place for convenience.
  • SalesDrive integrations. Connection with marketplaces, delivery, warehouse.
  • Automation of routine tasks. Save time on repetitive tasks like order processing.
  • Sales growth. SalesDrive will help increase your store's profits.

Key Characteristics

  • Sales automation
  • Integrations for e-commerce
  • User-friendly interface
  • 24/7 support
  • Business process optimization
SalesDrive
№22

Creatio (Sales)

Creatio (Sales) - low-code CRM for automating online sales. Optimize the sales funnel, manage customers, and increase profits with a powerful CRM platform with process automation.

Main Advantages

  • Sales automation. Increase efficiency by automating routine tasks.
  • Easy setup. Change the system to meet business needs without code.
  • Intuitive interface. Fast learning and comfortable work for the team.
  • Real-time analytics. Get reports for informed decision-making.

Key Characteristics

  • Sales automation
  • Flexible CRM platform
  • Process automation
  • Low-code solution
  • Profit growth
Creatio (Sales)
№23

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - powerful CRM for managing online sales, tightly integrated with Microsoft 365 and Copilot. Optimize your sales funnel, automate processes, and increase productivity with analytics and intelligent prompts.

Main Advantages

  • Integration with 365. Seamless work with other Microsoft tools to increase productivity.
  • Copilot: AI assistant. Artificial intelligence helps in sales by offering tips and automating routine.
  • Sales growth. Optimize your sales funnel and increase profits with analytics.
  • Customer personalization. Create a unique experience for each customer, increasing their loyalty.

Key Characteristics

  • Sales automation
  • Integration with Microsoft 365
  • Copilot for data analysis
  • Reporting and forecasting
  • Customer base management
Microsoft Dynamics 365 Sales
№24

Streak CRM

Streak CRM integrates with Gmail, allowing you to manage sales directly from your email. Create custom pipelines, track leads, and automate workflows. An ideal solution for online stores and teams that actively use Gmail.

Main Advantages

  • All in Gmail. Convenient sales management directly in your email, without extra tabs.
  • Custom pipelines. Create a sales funnel tailored to your business.
  • Team collaboration. Transparent access and data sharing for the entire team.
  • Convenient integration. Easily connect your favorite sales tools.

Key Characteristics

  • Intuitive interface
  • Easy setup
  • Fast support
  • Free plan
  • Integration with mail
Streak CRM
№25

SuiteCRM

SuiteCRM - a powerful open source CRM, ideal for managing online sales. Flexible, customizable system for automating business processes and increasing the efficiency of your online store.

Main Advantages

  • Open source. Full control over data and processes, flexible adaptation to needs.
  • Cost savings. No license fees, invest in development, not subscription.
  • Wide customization. Customize any modules and functions to suit your business needs.
  • Sales growth. Optimize the sales funnel, improve customer service.

Key Characteristics

  • Open source
  • Flexible setup
  • Sales automation
  • Integration with platforms
  • Customer management
SuiteCRM
№26

NetHunt CRM

NetHunt CRM - CRM system integrated into Gmail. Manage leads, sales funnels, and automate routine tasks directly from your email. An ideal solution for optimizing online sales and increasing the productivity of your team.

Main Advantages

  • Gmail integration. Manage sales directly from your email, without unnecessary tabs.
  • Convenient sales funnels. Track deals at every stage, improve conversion.
  • Routine automation. Automate tasks and emails to avoid wasting time.
  • Sales improvement. More leads, more deals, more profit with NetHunt CRM.

Key Characteristics

  • Integration with Gmail
  • Sales automation
  • Convenient sales funnels
  • Lead management
  • Customer support
NetHunt CRM
CRM analysis

CRM comparison table

# Tool Main direction Main features Trial Price starts from
1LP-CRMCommodity business, e-commerce, servicesAutomation, sales, analyticsFree version up to 50 orders per monthfrom $9/month
2Vtiger CRMOnline stores, e-commerceAutomation, sales, support15 days trialfrom $15/month per user
3Freshworks CRM (Freshsales)Small business, salesSales automation, telephony, email marketingFree planfrom $9/month per user
4Less Annoying CRMSmall business, entrepreneursSimplicity, convenience, efficiency30 day test$19/month per user
5PipedriveOnline sales, small businessDeal management, automation, visualization14 days testfrom $14.90/month per user
6CloseSales departments, online storesCalls, email, automation14-day testfrom $49/month per user
7Zoho CRMSmall business, entrepreneurs, salesAutomation, analytics, integrationFree plan (up to 3 users)from $20/month per user
8InsightlySmall business, SMBCRM, sales, projects14 day trialfrom $29/month per user
9CPAshkaDropshipping, eCommerceOrder accounting, payments, automationFree for the first 100 leadsfrom $5/month
10amoCRMSmall business, salesSales funnel, omnichannel, automation14 days testfrom $15/month per user
11Agile CRMSmall business, startupsAutomation, marketing, supportFree plan (up to 10 users)from $8.99/month per user
12Keap (ex-Infusionsoft)Entrepreneurs, e-commerce, small businessCRM, automation, marketingTest (free)from $159/month
13SugarCRMB2B, sales, marketingSales automation, flexibility, integrationFree testfrom $49/month per user
14Salesforce Sales CloudOnline business, salesAutomation, analytics, forecasting30 day trialfrom $25/month per user
15NutshellB2B, sales, marketingCRM, email marketing, sales automation14 day trialfrom $16/month per user
16KeyCRME-commerce, online tradingChannel integration, automation, analytics14-day trialfrom $19/month
17OneBox OSOnline stores, eCommerceCRM, ERP, sales automationPart of the applications is freefrom $1.99/month (per 1000 records)
18Binotel SmartCRMSmall to medium business360° card, telephony, analytics-from 399 UAH/month per employee
19KeepinCRMSmall business, medium businessCustomers, deals, automation7 day testfrom 290 UAH/user/month
20monday sales CRMSales teams, SaaSAutomation, Deal management, Sales analyticsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
21SalesDriveOnline stores, eCommerceAutomation, integration, optimization14-day trialfrom 349 UAH/month
22Creatio (Sales)Online stores, B2CSales automation, customer management, process automationFree trial accessprice on request
23Microsoft Dynamics 365 SalesSmall business, EnterpriseSales automation, analytics, integrationTest 30 daysfrom $65/month per user
24Streak CRMOnline stores, small businessGmail integration, pipelines, automationFree planfrom $59/month per user
25SuiteCRME-commerce, B2B, SaaSSales, automation, customizationOpen source software (free)from $0/month (self-hosted)
26NetHunt CRMSmall business, startupsGmail integration, automation, sales funnels14 day testfrom $24/month per user
Frequently Asked Questions

Frequently Asked Questions

? Which platform is better for e-commerce?
The choice depends on the needs of the business, the budget, and integration with other tools.
? Where can I find a rating of the best programs?
See our list of the 26 best solutions for the Ukrainian market.
? Is integration with email important?
Yes, for automating mailings and quickly responding to requests.
? What is the implementation cost?
It depends on the chosen solution, the number of users, and customization.
? Is technical support needed?
Definitely, for solving problems and setting up functionality.
? What are the main functions needed?
Automation, customer accounting, analytics, integration with sales channels.
? Can I try it for free?
Many platforms offer a trial period or free versions.
? Which platform is suitable for small businesses?
It is worth considering simple and affordable options with basic functionality.