Launch sales with the chosen CRM

The best CRMs for small businesses and e-commerce.

Optimize Your eCommerce: 16 CRMs to Grow Your Business

Best

Launch sales with the chosen CRM

№1

LP-CRM

LP-CRM - CRM system for small businesses in e-commerce, product business and service sector. Automate sales, manage customers and increase profits! Optimize business processes today!

CRM Pros

  • Understandable interface. Easy to learn and use, no special knowledge required.
  • Sales automation. More sales, less manual work with orders.
  • Data centralization. All customer information in one place, convenient access.
  • Analytics and reports. Track performance, make informed decisions.

Functions

  • Sales automation
  • User-friendly interface
  • Integration with e-commerce
  • Analytics and reports
  • Customer support
LP-CRM
№2

Binotel SmartCRM

Binotel SmartCRM - CRM for small businesses with ecommerce. 360° customer card, powerful analytics, convenient tasks and integration with Binotel PBX. Optimize sales and improve customer service!

CRM Pros

  • 360° customer profile. All customer information in one place: calls, orders, emails.
  • Sales analytics. Clear reports will help increase the profit of your online store.
  • Telephony integration. Make calls to customers directly from the card, record conversations.
  • Task automation. Reminders and automatic actions for effective team work.

Functions

  • CRM for e-commerce
  • 360° customer card
  • Sales automation
  • PBX integration
  • Analytics for business
Binotel SmartCRM
№3

KeepinCRM

KeepinCRM is a simple CRM for small businesses and e-commerce. Manage customers, tasks, deals, warehouse and finances in one place. Optimize sales and increase efficiency!

CRM Pros

  • All in one place. Manage customers, deals, tasks and finances in one KeepinCRM platform.
  • Clear interface. Intuitive navigation, easy to learn and use every day.
  • Cost savings. Optimize costs by automating routine processes and increasing sales.
  • SME support. Specially designed for the needs of small and medium-sized businesses.

Functions

  • Simple interface
  • Sales automation
  • Customer accounting
  • Integration with Ecommerce
  • Affordable price
KeepinCRM
№4

monday sales CRM

monday sales CRM - flexible CRM system for sales departments, built on the monday.com platform. An ideal solution for small businesses and e-commerce, allowing you to customize the workflow to your needs and increase sales.

CRM Pros

  • Integration with monday.com. Use the full power of the business platform!
  • Sales automation. Free up time for development, not for routine.
  • Clear reports. Track progress and make data-driven decisions.
  • Flexibility of settings. Adapt the CRM to the needs of your business.

Functions

  • Sales automation
  • Integration with monday.com
  • Intuitive interface
  • Reporting and analytics
  • Small business support
monday sales CRM
№5

Pipedrive

Pipedrive: CRM, created for deal conversion! Visualize the sales funnel, easily manage customers, and maximize the profit of your eCommerce business. Intuitive interface, powerful tools for automation and growth.

CRM Pros

  • Зрозумілий пайплайн. Visualize sales and easily manage deals at every stage.
  • Increased sales. Pipedrive helps you focus on closing deals and increases profits.
  • Simple integration. Connect your favorite tools to improve customer relations.
  • Time saving. Automate routine tasks and focus on business development.

Functions

  • Convenient interface
  • Sales visualization
  • Integration with ecommerce
  • Automation of routine
  • Deal conversion
Pipedrive
№6

Vtiger CRM

Vtiger CRM - a comprehensive platform for sales, marketing, and customer support. An ideal solution for small businesses and e-commerce that need an effective CRM system to manage all aspects of customer relationships.

CRM Pros

  • Збільшення продажів. Optimize the sales funnel, track leads, and close more deals.
  • Покращення обслуговування. Provide customers with fast and effective support, increasing their loyalty.
  • Автоматизація маркетингу. Personalize campaigns, engage customers, and measure results.
  • Єдина платформа. Manage sales, marketing, and support from one place, simplifying team work.

Functions

  • Sales automation
  • Marketing and Support
  • CRM for e-commerce
  • Vtiger CRM - all in one
  • Small business growth
Vtiger CRM
№7

amoCRM

amoCRM - CRM with a focus on messengers! Ideal for e-commerce: chat funnels, bots, omnichannel. Increase sales by communicating with customers where it is convenient for them. Try it!

CRM Pros

  • Increasing sales. Thanks to integration with messengers, don't lose a single client and promptly respond to requests, increasing conversion.
  • Easy automation. Automate routine tasks with chatbots and triggers, saving time and effort.
  • Omnichannel in action. All your customer communications in one place: messengers, email, social networks.
  • Ease of use. An intuitive interface allows you to quickly learn and effectively use all the features.

Functions

  • Easy customer management
  • Integration with stores
  • Sales automation
  • Omnichannel communication
  • Clear analytics
amoCRM
№8

Apptivo

Apptivo is a suite of business applications with a CRM core, created specifically for small and medium-sized businesses. Optimize sales, marketing, and customer service with Apptivo's single, integrated platform.

CRM Pros

  • Sales growth. Optimize your sales funnel and attract more customers with Apptivo.
  • Improved service. Provide customers with personalized service, increasing loyalty.
  • Data centralization. All customer information in one place for efficient work.
  • Marketing automation. Engage potential customers by setting up automated campaigns with Apptivo.

Functions

  • CRM for e-commerce SMB
  • Comprehensive set of applications
  • Sales automation
  • User-friendly interface
  • Flexible settings
Apptivo
№9

Copper

Copper - CRM, tightly integrated with Google Workspace, especially Gmail. Ideal for small e-commerce businesses that value simplicity and efficiency in managing customers directly from email. Organize sales and communications effortlessly!

CRM Pros

  • Gmail integration. Work with customers directly from email, without switching between tabs.
  • Sales automation. Simplify the sales funnel, increase the number of deals.
  • Google Workspace convenience. Familiar interface, easy to use, quick training.
  • Full control over customers. All customer information in one place, easy access.

Functions

  • Integration with Gmail
  • Simple setup
  • Intuitive interface
  • Sales automation
  • Customer support
Copper
№10

Capsule CRM

Capsule CRM - simple and convenient CRM for small business and ecommerce. Manage contacts, deals and projects in one place. Optimize sales and increase profits!

CRM Pros

  • Simple integration. Easily integrates with other sales and marketing tools.
  • Clear interface. Intuitive design for quick adoption by the entire team.
  • Effective management. Organize contacts, deals, and projects in one place.
  • Sales growth. Increase profits through better organization and customer tracking.

Functions

  • Easy to use
  • Integration with eCommerce
  • Customer management
  • Online deal tracking
  • Sales automation
Capsule CRM
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with telephony, email and AI for small business in e-commerce. Automate sales, improve customer communication and increase profits! All in one place.

CRM Pros

  • Built-in telephony. Make calls to customers directly from Freshsales, record conversations and analyze them to improve service.
  • Single customer profile. All customer information in one place: purchases, correspondence, calls. Easily personalize communication!
  • Artificial intelligence (AI). The AI assistant analyzes data, predicts sales, identifies opportunities and helps make informed decisions.
  • Marketing automation. Send personalized email campaigns, track results, and automatically segment customers to increase conversion.

Functions

  • Easy integration with ecommerce
  • Sales automation
  • Built-in telephony and email
  • AI assistant for leads
  • Clear data analytics
Freshworks CRM (Freshsales)
№12

HubSpot CRM

HubSpot CRM - free CRM for small business in e-commerce. Automate marketing, sales and customer support on a single platform. Organize data, increase sales and build strong customer relationships!

CRM Pros

  • Free CRM core. Start with free functionality and scale as needed, with no hidden fees.
  • All tools together. Marketing, sales, support - all in one place for better coordination.
  • Ease of use. Intuitive interface that is easy to learn even without CRM experience.
  • Sales automation. Save time with automatic tasks, deal tracking and reporting.

Functions

  • Free CRM for e-commerce
  • Online sales automation
  • Integration with e-commerce platforms
  • Marketing for small businesses
  • 24/7 customer support
HubSpot CRM
№13

KeyCRM

KeyCRM - Ukrainian CRM for e-commerce. Combine orders from marketplaces, messengers, and online stores in one system. Manage communications, inventory, and analyze sales. Optimize business processes with KeyCRM!

CRM Pros

  • All channels in one. Connect marketplaces, websites, and messengers for unified management.
  • Online inventory management. Control product stock levels, avoid shortages and surpluses.
  • Convenient sales analytics. Track key metrics to improve business decisions.
  • Ukrainian language support. Get fast and qualified assistance from the KeyCRM team.

Functions

  • E-commerce management
  • Channel integration
  • Sales automation
  • Inventory management
  • Reporting and analytics
KeyCRM
№14

Agile CRM

Agile CRM: All-in-one for your e-commerce! A CRM system that integrates sales, marketing, and service into a single interface. The perfect solution for small businesses to increase sales and customer loyalty.

CRM Pros

  • All in one place. Sales, marketing, and support are unified for efficiency.
  • Intuitive interface. Easy to learn and quick to get started.
  • Automation of routine tasks. Free up time for business development, not repetition.
  • Growth support. Scale your business with the powerful Agile CRM tool.

Functions

  • Simple implementation
  • Intuitive interface
  • Process automation
  • 24/7 customer support
  • Affordable prices
Agile CRM
№15

Nutshell

Nutshell: CRM + email marketing for B2B. Ideal for small businesses and ecommerce. Simple tools for sales management and email automation. Increase profits with ease!

CRM Pros

  • Легкий старт. Intuitive Nutshell interface - learn quickly and start selling.
  • Sales growth. Nutshell helps you find and close more deals for your business.
  • Email automation. Save time with powerful email marketing tools.
  • Single platform. Sales management and email marketing in one place.

Functions

  • Simple CRM for e-commerce
  • B2B sales automation
  • Email marketing for business
  • Integration with ecommerce platforms
  • User-friendly Nutshell interface
Nutshell
№16

SalesDrive

SalesDrive - CRM for e-commerce that unites everything: marketplaces, delivery, payments, and warehouse. Automate sales, manage orders, and increase the profit of your online store!

CRM Pros

  • Integration with platforms. All customer and order data in one place: marketplaces, delivery, payments.
  • Sales optimization. Analyze data, improve the sales funnel, increase profit.
  • Automation of routine. Forget about manual data entry and repetitive tasks.
  • SalesDrive support. Assistance at every stage of implementation and use of the system.

Functions

  • Sales automation
  • Integrations for e-commerce
  • Online warehouse accounting
  • Customer base in one place
  • Increasing profit with SalesDrive
SalesDrive
CRM analysis

CRM: comparison

# CRM Name Focus Key functions Free rate Initial cost
1LP-CRMSmall business, e-commerce, servicesSales automation, customer management, process optimizationFree version up to 50 orders per monthfrom $9/month
2Binotel SmartCRMSmall business, ecommerce360° card, analytics, integration-from 399 UAH/month per employee
3KeepinCRMSmall business, e-commerceCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
4monday sales CRMSmall business, eCommerceFlexibility, automation, scalingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
5PipedriveSmall business, salesSales funnel, automation, integrationTest 14 daysfrom $14.90/month per user
6Vtiger CRMSmall business, eCommerceSales automation, customer support, marketing automation15-day trialfrom $15/month per user
7amoCRME-commerce, salesMessengers, automation, omnichannel14 days testfrom $15/month per user
8ApptivoSMBs, startupsCRM, sales, marketingFree trialfrom $15/month per user (annual payment) or $20/month monthly
9CoppereCommerce, small businessGmail integration, ease of use, e-commerce CRM14 day testfrom $29/month per user
10Capsule CRMSmall business, ecommerceContacts, deals, projectsFree planfrom $18/month per user
11Freshworks CRM (Freshsales)Small business, e-commerceSales automation, integrated telephony, email marketing, AI assistantFree planfrom $9/month per user
12HubSpot CRMSmall business, eCommerceAutomation, sales, supportFree planfrom $20/month per user
13KeyCRME-commerce, entrepreneursChannel integration, automation, reporting14-day trialfrom $19/month
14Agile CRMSmall business, e-commerceAutomation, integration, analyticsFree plan (up to 10 users)from $8.99/month per user
15NutshellSmall business, B2B, eCommerceCRM, email marketing, automation14 day testfrom $16/month per user
16SalesDriveeCommerce, sellers, entrepreneursAutomation, integration, scaling14-day trialfrom 349 UAH/month
FAQ

FAQ

? What does the online trading platform provide?
It helps to manage customers, sales, and marketing in one place.
? What are the advantages of using it?
Process optimization, better understanding of customers, and increased sales.
? How to choose the best platform?
Consider the needs, budget, integrations, and scalability of the business.
? How much does implementation cost?
The cost depends on the chosen platform, functionality, and needs of your business.
? Is technical support needed?
It is recommended to have access to support for quick problem resolution.
? What integrations are important?
Integrations with the website, email, telephony, and payment systems are critical.
? Is it important to have a mobile app?
A mobile app provides convenient access to data from anywhere.
? How quickly can you learn to use it?
Usually, training takes from a few days to a week, depending on the platform.