Choose a modern CRM

The best CRMs for processing online orders

Optimize Online Sales: Choosing the Best CRMs for Your Business

Best

Choose a modern CRM

№1

LP-CRM

LP-CRM: CRM system for product business, e-commerce and service sector. Automate order processing, manage customers and increase sales! Ideal solution for online trading.

Benefits of Use

  • Automation of sales. Simplifies the sales funnel, from application to payment, saving time.
  • Convenient customer accounting. All customer information in one place, easy access.
  • Business analytics. Detailed reports on sales, profit and team efficiency.
  • Integrations with services. Connect the necessary services for efficient work (mail, telephony, etc.). LP-CRM

Functions

  • Automation of sales
  • Online order accounting
  • Integration with marketplaces
  • User-friendly interface
  • Customer support 24/7
LP-CRM
№2

Pipedrive

Pipedrive - CRM designed to convert deals! Visualize your sales pipeline, optimize order processing, and increase profits. The ideal solution for online businesses seeking greater efficiency.

Benefits of Use

  • Visual pipeline. See every deal at every stage, don't miss opportunities.
  • Increased conversion. Increase sales by focusing on deals, not routine.
  • Easy to use. Pipedrive's intuitive interface, quick implementation and training.
  • Sales automation. Automate routine tasks to focus on customers.

Functions

  • Sales automation
  • User-friendly interface
  • Deal control
  • Integration with services
  • Increased profits
Pipedrive
№3

amoCRM

amoCRM - CRM for online sales with a focus on messengers. Automate order processing through chat funnels, bots, and omnichannel dialogues. Manage customer communications in one window!

Benefits of Use

  • Convenient chat funnels. Automate communication with customers at every stage of the sale, increasing conversion.
  • Omnichannel dialogues. All messages from messengers in one window, quick response and personalization.
  • Simple integrations. Easily connect amoCRM to your website, social networks and other services.
  • More sales. Effective communication with customers leads to profit growth.

Functions

  • Sales automation
  • Convenient integration
  • Increased profits
  • Customer base
  • Process optimization
amoCRM
№4

Close

Close CRM is a powerful CRM for online sales with a focus on calls and email newsletters. Automate order processing, manage leads, and increase sales with effective communication tools.

Benefits of Use

  • Increasing sales. Close helps to close more deals thanks to the clear organization of work with clients.
  • Automation of routine. Automate email newsletters and calls, freeing up time for personal communication.
  • Communication improvement. The entire history of interaction with the client in one place, no missed opportunities.
  • User-friendly interface. Easy to use, intuitively understandable for the whole team.

Functions

  • For the CRM site: Order automation
  • User-friendly interface
  • Fast data processing
  • Performance control
  • Sales analysis
Close
№5

Salesforce Sales Cloud

Salesforce Sales Cloud is the leading CRM for sales automation. Build an effective funnel, manage orders online, analyze data, and increase profits. The ideal solution for your business!

Benefits of Use

  • Sales growth. Increase profits with better data organization and personalized interaction.
  • Effective analytics. Get real-time reports for informed decision-making.
  • Centralized data. All customer information in one place, available anywhere.
  • Automation of routine. Forget about manual processing, focus on business development.

Functions

  • Sales automation
  • Convenient analytics
  • Integration with services
  • CRM personalization
  • Profit growth
Salesforce Sales Cloud
№6

HubSpot CRM

HubSpot CRM - a powerful free CRM for online commerce! Streamline order processing, automate marketing, sales, and customer support on a single platform. Easily integrates with your online store.

Benefits of Use

  • Free CRM. Get started for free and scale as your business grows.
  • Single platform. Marketing, sales, support - all in one place for seamless operation.
  • Sales automation. Automate routine tasks to focus on customers.
  • Reporting and analytics. Make informed decisions based on accurate data.

Functions

  • Sales automation
  • Convenient deal management
  • Email integration
  • Performance analytics
  • 24/7 customer support
HubSpot CRM
№7

Copper

Copper - CRM built for Google Workspace, seamlessly integrated with Gmail. Streamline online order processing, manage customers, and increase sales directly from your email. Efficiency and convenience in one solution.

Benefits of Use

  • Integration with Gmail. All communication with customers directly in your email, without switching between tabs.
  • Sales automation. Simplify the sales funnel, track deals, and increase profits.
  • User-friendly interface. Intuitive design, easy to use for the entire team.
  • Complete data visibility. Get a clear picture of customers and orders in real time.

Functions

  • Sales automation
  • Convenient integration with Gmail
  • Effective lead management
  • Work time optimization
  • Google Workspace Support
Copper
№8

SalesDrive

SalesDrive - CRM for online stores that automates order processing. Integrations with marketplaces, delivery services, payment systems, and warehouse accounting. Effective online sales management!

Benefits of Use

  • All in one place. Manage orders, customers, and warehouse from a single SalesDrive platform.
  • Sales growth. Automate routine to focus on increasing profits.
  • Easy integrations. Connect marketplaces, delivery and payments seamlessly.
  • Work optimization. Speed up order processing and improve customer service.

Functions

  • Sales automation
  • Integrations with marketplaces
  • Convenient warehouse management
  • Fast order processing
  • Customer relationship optimization
SalesDrive
№9

Apptivo

Apptivo is a CRM system with a suite of business applications, ideal for SMBs. Manage online orders, sales, and customers effectively, all in one place. Streamline your business with Apptivo!

Benefits of Use

  • Centralization of data. Store customer and order information in one place for quick access and better understanding of needs.
  • Sales automation. Automate routine tasks such as invoicing, payment tracking, and customer communication to increase productivity.
  • Improved analytics. Get detailed reports and analytics to make informed business decisions and optimize strategies.
  • Flexible Apptivo platform. Customize Apptivo to fit your business needs, using a wide range of tools and integrations, and scale as your company grows.

Functions

  • Convenient CRM for online sales
  • Order processing automation
  • Apptivo: CRM for small business
  • Comprehensive set of business tools
  • Customer relationship optimization
Apptivo
№10

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for automating sales and processes. Effective CRM system for processing online orders, managing customers and increasing profits. No code, fast and convenient!

Benefits of Use

  • Fast automation. Easily configure sales and service processes without code.
  • Intuitive interface. Intuitive platform, easy to use for the entire team.
  • 360° customer view. Complete customer information in one place for better service.
  • Sales growth. Optimize your sales funnel and increase profits with Creatio Sales.

Functions

  • Order automation
  • Low code, speed
  • Integration with marketplaces
  • CRM for online business
  • Creatio: automation leader
Creatio (Sales)
№11

monday sales CRM

monday sales CRM is a flexible CRM system built on monday.com, ideal for sales teams handling online orders. Automate your sales pipeline, track leads, and improve customer communication.

Benefits of Use

  • Full adaptation. Customize to fit your business needs, easily change the structure.
  • Simple integration. Connect monday sales CRM with your favorite tools.
  • Clear analytics. Get reports and forecasts for better decisions.
  • Team collaboration. Communicate and work on deals in one place.

Functions

  • Convenient order processing
  • Sales automation
  • Integration with monday.com
  • Flexible CRM settings
  • Reporting and analytics
monday sales CRM
№12

KeyCRM

KeyCRM is a Ukrainian CRM for online business. Collect orders from all channels, communicate with customers, manage your warehouse, and analyze sales in one place. Optimize your business with KeyCRM!

Benefits of Use

  • Everything in one place. Order management, communications, and warehouse - a single tool for business.
  • Automation of routine. Forget about manual data entry, KeyCRM will do everything for you.
  • Clear analytics. Track key indicators and make informed decisions for growth.
  • Ukrainian support. Prompt assistance and consultations from the local KeyCRM team.

Functions

  • All channels in one place
  • Sales automation
  • Convenient warehouse management
  • Powerful data analytics
  • Ukrainian support
KeyCRM
№13

Streak CRM

Streak CRM is a CRM system integrated directly into Gmail. Manage online orders, automate sales, and customize sales funnels directly in your email. Simplify order processing with the familiar Gmail interface!

Benefits of Use

  • All in Gmail. Work with orders directly in your email, without switching between platforms.
  • Custom funnels. Customize the sales funnel to suit your business needs for better control.
  • Automation of routine. Automate tasks, reminders and reports to focus on development.
  • Data sharing. The team works in one space, all order data is at hand for better collaboration.

Functions

  • Sales automation
  • Gmail integration
  • Convenient pipelines
  • Easy start
  • CRM personalization
Streak CRM
№14

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses that helps efficiently process online orders. Manage customers, tasks, deals, warehouse and finances in one place!

Benefits of Use

  • Easy customer accounting. Keep all customer interaction history in one place, increase loyalty.
  • Effective task management. Plan, delegate and control task execution, don't miss important details.
  • Sales and deal control. Track the progress of each deal, increase conversion and profit.
  • Simplified financial accounting. Automate income and expense accounting, control business profitability with KeepinCRM.

Functions

  • Order automation
  • Customers in one place
  • Convenient deal accounting
  • Simple warehouse accounting
  • Financial control
KeepinCRM
№15

Nutshell

Nutshell CRM is a simple CRM system with email marketing, designed for B2B teams. Streamline online order processing, automate communication and increase sales with Nutshell!

Benefits of Use

  • Intuitive interface. Easy to learn, quick to work, even without experience!
  • Complete sales control. Track every deal, from lead to close, in one place.
  • Powerful email marketing. Engage customers with personalized mailings directly from Nutshell!
  • B2B orientation. Specially designed for the needs of B2B sales teams.

Functions

  • Intuitive interface
  • Sales automation
  • Email marketing
  • Reporting and analytics
  • Customer support
Nutshell
№16

Less Annoying CRM

Less Annoying CRM - dead simple CRM for small business that is perfect for handling online orders. No unnecessary complexity or overpayments, only the necessary tools for effective work!

Benefits of Use

  • Легкий у використанні. Intuitive interface, no training required, quick start for the team.
  • Order optimization. Automate routine tasks, control the status of orders in one place.
  • Clear analytics. Track key indicators, analyze sales and team performance.
  • Saving time and money. A simple solution without unnecessary functions, pay only for what you need.

Functions

  • Simple interface
  • Easy setup
  • Fast support
  • Affordable price
  • Sales automation
Less Annoying CRM
№17

NetHunt CRM

NetHunt CRM is a CRM system that integrates with Gmail. Manage leads, sales funnels, and automate processes directly from your email. An ideal solution for online sales and order processing!

Benefits of Use

  • Gmail integration. Manage sales directly from email, saving time.
  • Sales funnel. Track every stage of the deal, increase conversion.
  • Automation of routine. Set up automatic actions to focus on customers.
  • Centralized database. All customer information in one place, easy access.

Functions

  • Order processing automatically
  • Gmail integration seamless
  • Sales funnels flexible
  • Reporting and analytics accurate
  • Leads under control always
NetHunt CRM
№18

Insightly

Insightly: CRM + project management for small and medium businesses. Streamline online order processing, automate sales, and improve customer interaction. Integration with popular services.

Benefits of Use

  • Все в одному місці. Manage customers, projects, and sales from a single platform, optimizing business processes.
  • Simple project management. Plan, track progress, and collaborate on projects without leaving your CRM.
  • Integrations for SMBs. Connect your favorite tools and automate routine tasks.
  • Sales growth. Track opportunities, manage contacts, and increase profits.

Functions

  • Sales automation
  • Convenient project management
  • Email integration
  • Order analytics
  • 24/7 customer support
Insightly
№19

OneBox OS

OneBox OS - CRM/ERP for online commerce! Automate order processing, manage warehouse, telephony and documents in one system. Optimize sales and improve customer service!

Benefits of Use

  • Everything in one place. Manage all processes, from order to delivery, in OneBox OS.
  • Time saving. Automate routine and focus on business development.
  • Convenient telephony. Integrated telephony for fast customer call processing.
  • Clear analytics. Get reports and analyze data for decision-making.

Functions

  • Efficient CRM/ERP platform
  • Business process automation
  • Telephony and warehouse integration
  • Convenient online document management
  • Order processing optimization
OneBox OS
№20

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Streamline online order processing, automate the sales funnel, and improve customer interaction. Scale your business with SugarCRM!

Benefits of Use

  • Full adaptation. Customize SugarCRM to suit your business needs, not the other way around!
  • Open source. No vendor lock-in, integration with any services.
  • B2B focus. Optimized for complex sales and the needs of large teams.
  • Predictability. Analyze data, improve sales results and plan for the future.

Functions

  • Sales automation
  • Convenient lead management
  • Online order analytics
  • Open Source SugarCRM
  • Flexibility of SugarCRM settings
SugarCRM
№21

Capsule CRM

Capsule CRM - easy CRM for managing contacts, deals and projects. Optimize online order processing, keep a customer base and increase sales efficiency! Simple interface and quick implementation.

Benefits of Use

  • Organization of contacts. All clients and their data in one place, easy access and search.
  • Simplification of deals. Track sales from start to finish, increase profits.
  • Project management. Plan and execute projects on time, collaborate effectively.
  • Integration. Connect your favorite tools, automate routine with Capsule CRM.

Functions

  • Convenient CRM for online sales
  • Automation of order processing
  • High-level customer support
  • Integration with popular services
  • Effective deal management Capsule CRM
Capsule CRM
№22

Binotel SmartCRM

Binotel SmartCRM - CRM for online sales from Binotel. 360° client profile, analytics and tasks for order processing. Integration with PBX. Everything for effective work with clients!

Benefits of Use

  • 360° customer card. The entire communication history in one place, instant access to data.
  • Sales automation. Increase profit thanks to the sales funnel and analytics.
  • Integration with PBX. Telephony and order processing in one interface, convenient and fast.
  • Tasks and reminders. Don't miss important stages of the deal, everything is under control.

Functions

  • 360° customer overview
  • Sales automation
  • Integration with telephony
  • Reporting and analytics
  • User-friendly interface
Binotel SmartCRM
№23

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. Streamline online order processing, automate marketing, and increase sales with Keap! The perfect solution for small businesses.

Benefits of Use

  • Growth of sales. Personalization of marketing and sales for greater profit.
  • Automation of routine. Free up time for strategy by delegating repetitive tasks to Keap.
  • Convenient customer management. Full communication history and segmentation for better relationships.
  • Marketing automation. Send targeted emails and SMS, attract leads without participation.

Functions

  • Sales automation
  • Customer management
  • Integration with platforms
  • Personalized marketing
  • Reporting and analytics
Keap (ex-Infusionsoft)
№24

Agile CRM

Agile CRM - A CRM system that combines sales, marketing, and service in one interface. Ideal for processing online orders, automating sales funnels, and improving customer experience.

Benefits of Use

  • All in one place. Sales, marketing, and service - all in one Agile CRM interface for efficient work.
  • Sales growth. Automation of routine tasks, quick data analysis - increased profits.
  • Improved service. Personalized approach and quick response to customer requests.
  • Cost optimization. Agile CRM combines functions, reducing costs for various services.

Functions

  • Easy integration
  • Sales automation
  • User-friendly interface
  • All in one place
  • 24/7 support
Agile CRM
№25

Bitrix24

Bitrix24 - CRM for efficient online order processing. Sales automation, convenient contact center, and project management tools - all in one place. Optimize your business today!

Benefits of Use

  • Data centralization. All customer and order information in one place, easy access for the team
  • Sales automation. Free up time from routine tasks, focus on deals and increase profits
  • Channel integration. Unite chats, calls and emails into a single Bitrix24 contact center
  • Effective collaboration. Collaborate on projects, tasks and clients - all within the platform

Functions

  • Sales automation
  • User-friendly interface
  • Website integration
  • 24/7 support
  • Cloud solution
Bitrix24
№26

Vtiger CRM

Vtiger CRM - a platform for automating sales, marketing, and customer support. Manage online orders more efficiently, from lead to satisfied customer. Optimize business processes and increase profits!

Benefits of Use

  • All in one place. Sales, Marketing, and Help Desk - a single platform for efficient work.
  • Sales automation. Optimize your sales funnel and increase profits.
  • Improved customer service. Quick response to requests and increased customer satisfaction.
  • Reporting and analytics. Get valuable data for making informed decisions.

Functions

  • Sales automation
  • Convenient order management
  • Help Desk integration
  • Analytics and reports
  • Vtiger CRM - Single platform
Vtiger CRM
№27

CPAshka

CPAshka - CRM for dropshipping. Automate the accounting of dropshippers, orders, and payments! A convenient solution for processing online orders and optimizing your business.

Benefits of Use

  • Automation of dropshipping. CPAshka saves time by automatically processing orders and payments.
  • Profit calculation. Accurately calculates profit from each dropshipper and order, minimizing errors.
  • Convenient management of dropshippers. Control the work of partners in one place, optimizing communication and payments.
  • Real-time reporting. Get up-to-date data on sales, payments, and dropshipper performance instantly.

Functions

  • Order automation
  • Convenient dropshipper accounting
  • Integration with stores
  • Fast order processing
  • Sales analytics
CPAshka
CRM analysis

CRM juxtaposition

# CRM Name Segment Key functions Free plan Cost from
1LP-CRMProduct business, eCommerce, servicesSales automation, customer management, data analysisFree version up to 50 orders per monthfrom $9/month
2PipedriveSmall business, salesSales pipeline, automation, reports14 day trialfrom $14.90/month per user
3amoCRMSmall business, salesSales automation, messenger marketing, omnichannel14 day testfrom $15/month per user
4CloseSales departments, startups, SMBCalls, email, automation14-day testfrom $49/month per user
5Salesforce Sales CloudEnterprises, sales, marketingSales automation, funnel management, data analysis30-day trialfrom $25/month per user
6HubSpot CRMOnline commerce, small businessFree CRM, process automation, integration with the storeFree planfrom $20/month per user
7CopperSales, marketing, small businessGmail integration, customer management, sales automation14-day trialfrom $29/month per user
8SalesDriveOnline stores, e-commerceOrder automation, integrations, sales management14 day trialfrom 349 UAH/month
9ApptivoSMBs, startupsCRM, automation, integrationFree testfrom $15/month per user (annual billing) or $20/month monthly
10Creatio (Sales)Sales, marketing, serviceSales automation, low code, customer managementFree trial accessprice on request
11monday sales CRMSales teams, online businessAutomation, leads, communicationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
12KeyCRMOnline business, eCommerceOrders, clients, analytics14 day testfrom $19/month
13Streak CRMSmall business, startupsGmail integration, sales funnels, automationFree planfrom $59/month per user
14KeepinCRMSmall business, medium business, eCommerceCustomers, deals, tasks7 day testfrom 290 UAH/user/month
15NutshellB2B, sales, marketingCRM, email marketing, B2B14 day testfrom $16/month per user
16Less Annoying CRMSmall business, online ordersSimplicity, affordability, orders30 days test$19/month per user
17NetHunt CRMSmall business, online salesGmail integration, sales automation, lead management14 days trialfrom $24/month per user
18InsightlySmall, medium businessCRM, project management, sales automation14 day trialfrom $29/month per user
19OneBox OSOnline trading, eCommerceAutomation, management, integrationSome applications are freefrom $1.99/month (per 1000 records)
20SugarCRMB2B, sales, marketingSales automation, customer management, open sourceFree trialfrom $49/month per user
21Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
22Binotel SmartCRMSales, marketing360° profile, automation, integration-from 399 UAH/month per employee
23Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
24Agile CRMSmall businesses, startupsMarketing automation, customer support, sales managementFree plan (up to 10 users)from $8.99/user/month
25Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
26Vtiger CRMSmall business, medium businessProcess automation, CRM, customer support15 day trialfrom $15/month per user
27CPAshkaDropshippers, e-commerceOrder accounting, payment automation, dropshipper CRMFree for the first 100 leadsfrom $5/month
Frequently Asked Questions

Frequently Asked Questions

? What is sales automation?
It is software that automates business processes related to sales, marketing and customer support
? What are the benefits of using it?
Improved service, process automation, increased sales, better analytics and reporting
? How to choose the right platform?
Define business needs, budget, integrations with other tools, user reviews
? What features are necessary?
Contact management, marketing automation, deal tracking, reporting, integration with website/store
? Is integration with the website necessary?
Yes, to automatically receive information about orders, customers, and data synchronization
? How much does implementation cost?
The cost depends on the functionality, number of users, service provider, customization options
? How to train staff to work with it?
Most platforms offer training and support, documentation, video tutorials, consultations
? Can I test it before buying?
Most providers offer a free trial period or demo version to evaluate the features