Top 21 CRM for eCommerce: A Ranking of Accounting Systems

LP-CRM - CRM for product business, e-commerce and services. Automate order, customer and sales accounting in one place. Optimize your e-commerce with our CRM!

Main Pros

• Sales automation. Forget about the routine, focus on business development!.
• Centralized customer base. The entire history of interaction with the client in one place for better service.
• Real-time reporting. Instant analysis of key indicators for making informed decisions.
• Integrations with platforms. Easily connect your favorite services and expand the capabilities of LP-CRM.

Features

• Order automation
• Convenient customer accounting
• Integration with marketplaces
• Online sales analytics
• Business process optimization

Insightly - CRM with project management and integrations, ideal for small and medium-sized businesses (SMB). Streamline order tracking, manage projects, and automate e-commerce sales.

Main Pros

• Understandable interface. Intuitive navigation, fast team training.
• Effective project management. Optimize workflows, track progress, achieve goals.
• Full integration. Connect all your tools in one place, avoid manual data entry.
• Sales growth. More deals, better customer base, increased profits.

Features

• E-commerce order tracking
• CRM + projects
• Integrations for SMB
• Sales automation
• User-friendly interface

CPAshka - CRM for dropshipping that simplifies order tracking and automatically calculates payments to dropshippers. An ideal solution for ecommerce businesses working with dropshipping.

Main Pros

• Облік дропшиперів. Automatic calculation of each dropshipper's earnings and order statistics.
• Time saving. CPAshka automates routine processes, freeing up time for business development.
• Convenient order management. All order information in one place, easy search and filtering.
• Simple integration. Easily connect CPAshka to your online store and other services.

Features

• Dropshipping automation
• E-commerce order tracking
• User-friendly interface
• Calculation of dropshippers
• Integration with platforms

SalesDrive - CRM for e-commerce. Integrations with marketplaces, delivery services and payment systems. Automate order accounting, warehouse and customer communication. Optimize sales and increase the profit of your online store!

Main Pros

• All in one place. Integration with marketplaces, delivery and payments.
• Time saving. Automation of routine, more time for development.
• Profit increase. Sales optimization and customer loyalty.
• Convenient warehouse management. Inventory control, avoiding product shortages.

Features

• Order automation
• Integrations: marketplaces
• Warehouse accounting
• User-friendly interface
• Customer support

NetHunt CRM - CRM in Gmail for e-commerce. Manage leads, sales funnels, and automate processes directly from your email. Order tracking, customer base, and everything you need to grow your online business!

Main Pros

• Integration with Gmail. Manage sales without leaving your inbox, saving time switching between platforms.
• Lead Management. Track leads from first contact to deal.
• Sales Automation. Automate routine tasks to focus on business development.
• Reporting & Analytics. Get a clear picture of sales performance and find growth opportunities.

Features

• Easy integration with Gmail
• Convenient order tracking
• Ecommerce sales automation
• Sales funnel analytics
• Ukrainian language support

HubSpot CRM - a powerful platform for e-commerce. Free CRM at its core, plus marketing, sales and support tools. Streamline order management and enhance customer experience!

Main Pros

• Free start. Start using basic features at no cost.
• All in one place. Marketing, sales and support in a single platform.
• Sales automation. Streamline your sales funnel and increase profits.
• Personalized experience. Create an individual approach to each client.

Features

• Free CRM for e-commerce
• Online sales automation
• Integration with e-commerce platforms
• Reporting for order analysis
• Marketing to attract customers

Agile CRM - A CRM system that unifies sales, marketing, and customer service in a single interface. Optimize order management for your ecommerce business and increase customer loyalty with Agile CRM!

Main Pros

• All in one place. Sales, marketing, and customer support in a single Agile CRM platform. Save time and improve coordination.
• Marketing automation. Attract more customers with automated email campaigns and audience segmentation.
• Personalized communication. Create a unique experience for each customer based on their interaction history.
• Clear analytics. Track key performance indicators and optimize your business processes with reports.

Features

• Ecommerce order management
• All in one interface
• Sales automation
• Convenient marketing
• Customer support

Microsoft Dynamics 365 Sales - CRM that optimizes order management in e-commerce. Deep integration with 365 and Copilot automates sales processes, improves customer service, and increases team efficiency.

Main Pros

• 365 Integration. Connect sales with other Microsoft tools.
• Copilot AI. Analyze data and predict sales using AI.
• Increased Sales. Optimize the sales funnel for profit growth.
• Task Automation. Free the team from routine operations and focus on customers.

Features

• Sales Automation
• 365 Integration
• Copilot AI
• Order Analytics
• Customer Management

Nutshell CRM: simple and powerful tool for B2B teams. Automate sales, manage customers, and launch effective email campaigns. Ideal for order management and sales funnel optimization in e-commerce.

Main Pros

• Understandable interface. Easy to learn, quick to start working and get results.
• Sales automation. Optimize your sales funnel, increase profits.
• Effective email marketing. Personalize mailings, engage customers.
• Integration with tools. Connect your favorite services for convenient work.

Features

• CRM for e-commerce
• Online order management
• Sales automation
• Email marketing B2B
• Nutshell: Simplicity in action

Close - CRM for sales teams looking to maximize sales through calls and email campaigns. Automate customer communication, track deals, and increase order conversion. The perfect solution for ecommerce!

Main Pros

• Increase sales. More deals through automation and lead tracking.
• Optimization of communications. Effective calls and email campaigns Close improve customer interaction.
• Integration with ecommerce. Close easily integrates with your online sales platforms.
• Data analysis. Get reports and analytics to improve your sales strategy.

Features

• CRM for e-commerce: Sales automation
• Integration with marketplaces
• Online order tracking
• Sales analytics
• E-commerce reporting

Zoho CRM - cloud-based CRM for automating sales, marketing, and service, ideal for ecommerce. Optimize order management, improve customer relationships, and increase profits with Zoho CRM!

Main Pros

• Зростання продажів. Automate your sales funnel, analyze data, and increase profits with Zoho CRM.
• Marketing Optimization. Attract customers with targeted campaigns and personalized messages.
• 24/7 Customer Support. Provide fast and quality support, increase customer loyalty.
• Integration with platforms. Zoho CRM easily integrates with your website, email, and other tools.

Features

• User-friendly interface
• Sales automation
• E-commerce integration
• 24/7 customer support
• Flexible reports and analytics

Capsule CRM is a simple and convenient tool for accounting clients, deals and projects. Organize your ecommerce business, control orders and increase sales with Capsule CRM!

Main Pros

• Simple interface. Intuitive, easy to learn and use every day.
• Contact organization. Keep all customer information in one place.
• Effective deal management. Track every stage of sales and increase profits.
• Convenient project management. Plan, coordinate and complete projects on time.

Features

• Online order accounting
• Ecommerce integration
• Sales automation
• Simple CRM interface
• Customer base management

Freshworks CRM (Freshsales) - CRM for ecommerce with built-in telephony, email and AI. Optimize order tracking, automate sales and improve customer communication. All in one platform!

Main Pros

• Convenient customer accounting. All customer information in one place, easy access to order history and communications.
• Increased sales. Built-in telephony, email and AI assistant help attract more customers.
• Communication optimization. Automation of email newsletters and reminders to maintain customer loyalty.
• Time saving. Automation of routine tasks allows you to focus on business development.

Features

• Online order tracking
• Integration with ecommerce
• Sales automation
• Built-in telephony/email
• AI sales assistant

Bitrix24 - CRM for e-commerce: order tracking, sales automation, integration with the website. Customer, task and communication management in one place. An ideal solution for your online store!

Main Pros

• Effective order management. Optimize order processing, from receipt to delivery, increasing customer satisfaction.
• All in one place. Manage sales, marketing and support in a single environment.
• Sales automation. Increase sales with automated funnels and triggers.
• Convenient integration. Easily connect your favorite services and platforms to extend functionality.

Features

• Online order tracking
• Sales automation
• Convenient CRM system
• E-commerce integration
• Project management

Monday sales CRM - flexible CRM based on monday.com, ideal for e-commerce order tracking. Optimize sales, manage customers and automate the sales funnel in one platform. Try it now!

Main Pros

• Sales automation. Optimize the sales funnel and increase profits.
• Personalization. Customize monday sales CRM to the needs of your business.
• Convenient collaboration. Communicate and collaborate more effectively within the team.
• Real-time reporting. Track key metrics and make informed decisions.

Features

• eCommerce Order Tracking
• Flexible CRM on monday.com
• Sales automation
• Reporting and analytics
• Integration with ecommerce

Apptivo is a comprehensive suite of business applications with CRM at its core. The perfect solution for small and medium-sized businesses (SMBs) looking for a CRM system to manage orders in e-commerce and optimize business processes.

Main Pros

• Convenient order management. Control every stage of the sale, from application to delivery, in one place.
• Automation of routine tasks. Forget about manual data entry, everything is synchronized and updated automatically.
• Sales analysis in Apptivo. Get clear reports and charts for informed decision-making.
• All in one application. Manage the entire business with Apptivo: from sales to finance, in a single system.

Features

• E-commerce CRM Apptivo
• Order automation
• Convenient product accounting
• Integration with platforms
• SMB orientation

Keap (ex-Infusionsoft) - CRM and marketing automation built for entrepreneurs. Streamline e-commerce order processing, attract customers and scale your business! All in one system.

Main Pros

• Sales automation. Attract more customers with less effort by automating your sales funnel.
• Personalized marketing. Send targeted emails and SMS, increasing customer loyalty.
• Data centralization. Keep all customer information in one place for better service.
• Time saving. Free up time from routine and focus on business development with Keap.

Features

• Sales automation
• Convenient customer accounting
• E-commerce integration
• Order analytics
• Personalized marketing

Creatio (Sales) is a low-code CRM platform for e-commerce sales automation. Optimize order tracking, manage customers, and increase profits with ready-to-use tools and customization options.

Main Pros

• Sales automation. Optimize your sales funnel and increase profits by automating routine tasks.
• Low code, flexibility. Easily adapt the platform to your business needs without involving programmers.
• Process automation. Automate business processes for increased efficiency and control.
• Real-time analytics. Make informed decisions based on sales performance data.

Features

• Order automation
• Low code, speed
• Flexible e-commerce CRM
• Creatio Sales: CRM leader
• Order tracking + processes

Salesforce Sales Cloud - #1 CRM for e-commerce! Automate sales, build effective funnels, analyze data, and increase profits. The perfect solution for order tracking and customer management.

Main Pros

• Sales growth. Salesforce helps increase the conversion of leads into customers, improving profits.
• Improved analytics. Get in-depth reports and forecasts for informed decision-making.
• Sales funnel optimization. Effectively manage every stage of the deal to increase the number of successful sales.
• Centralized data storage. All customer information in one place for better team coordination.

Features

• Sales automation
• User-friendly interface
• Order analytics
• Integration with platforms
• Real-time reporting

Vtiger CRM: a single platform for managing sales, marketing, and customer support. Streamline order tracking in eCommerce, improve customer interaction, and increase profits! Integration with popular eCommerce platforms.

Main Pros

• Все в одному місці. Sales, Marketing, and Help Desk on a single Vtiger CRM platform for coordinated team work.
• Sales growth. Effective lead and deal management increases your profits.
• Improved support. Personalized customer support increases their brand loyalty.
• Automation of routine. Automate repetitive tasks and free up time for strategic goals.

Features

• Sales automation
• Centralization of customer data
• Improved service
• Reporting and analytics
• Integration with ecommerce

Binotel SmartCRM - CRM for ecommerce from Binotel. Order management, 360° customer card, sales analytics and PBX integration. Optimize order processing and increase customer loyalty!

Main Pros

• 360° customer profile. All interaction history in one place: calls, letters, orders. Time saving, personalized approach.
• Sales analytics. Get performance reports, identify trends and make informed decisions for profit growth.
• Task automation. Plan and control task execution, don't miss important details, improve teamwork.
• PBX integration. Convenient call management, automatic call recording, improving the quality of customer service.

Features

• Sales automation
• 360° customer profile
• PBX integration
• E-commerce analytics
• Tasks and reminders