Choose a CRM for your business

The best CRMs for tracking online sales.

Optimize Your Sales: Ranking of CRM Systems for Online Business!

TOP

Choose a CRM for your business

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Sales accounting, customer base, process automation - all in one place! Optimize your online business with LP-CRM.

CRM Pros

  • Understandable interface. Easy to learn and quick to start working with LP-CRM without special knowledge.
  • Automation of routine. LP-CRM takes over repetitive tasks, freeing up time for business development.
  • Detailed analytics. Get a clear picture of sales performance and make informed decisions.
  • Integration with services. Easily connect your favorite tools to optimize your work.

Functionality

  • Sales automation
  • User-friendly interface
  • Real-time reporting
  • Integration with services
  • 24/7 customer support
LP-CRM
№2

Insightly

Insightly - CRM project management, designed for small and medium-sized businesses. Integrations with popular services automate sales, marketing, and support, helping to scale your business.

CRM Pros

  • Sales growth. Insightly helps you find and close more deals, increasing profits.
  • Work optimization. Efficient contact, project, and task management in one place.
  • Integration with tools. Easily connect the services you need for seamless operation.
  • Simple solution for SMB. Specifically designed for the needs of small and medium-sized businesses.

Functionality

  • User-friendly interface
  • Sales automation
  • Customer accounting
  • Integrations with services
  • Project management
Insightly
№3

Creatio (Sales)

Creatio (Sales) is a low-code CRM platform for sales process automation. It allows you to quickly configure and adapt the CRM system to the needs of your business, optimizing online accounting and increasing the efficiency of the sales department.

CRM Pros

  • Sales automation. Increases team efficiency and accelerates deal closure.
  • Low code. Easily customize the system to your business needs, without programming.
  • Transparent analytics. Track key indicators, make informed decisions.
  • Flexible Creatio platform. Grow with your business, easily integrate with other services.

Functionality

  • Sales automation
  • User-friendly interface
  • Integration with services
  • Flexibility of settings
  • Customer support
Creatio (Sales)
№4

Binotel SmartCRM

Binotel SmartCRM - CRM for effective online sales. 360° customer card, analytics, tasks and integration with Binotel PBX. Everything for controlling deals and increasing profits!

CRM Pros

  • Full customer card. The entire history of communications, orders and payments in one place, instant access to data.
  • Sales analytics. Track performance, identify trends, and optimize sales strategies for profit growth.
  • Integration with telephony. Make and receive calls directly from the CRM, automatically record conversations and customer data.
  • Task automation. Plan and control task execution, reminders and automatic actions for effective team work.

Functionality

  • Online sales accounting
  • 360° customer card
  • Sales analytics
  • PBX integration
  • Task automation
Binotel SmartCRM
№5

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail makes online sales accounting simple and effective. Manage customers and deals directly from your mail!

CRM Pros

  • Integration with Gmail. Convenient work with clients directly from Google mail, without switching between applications.
  • Sales automation. Optimize the sales funnel to find and close more deals faster.
  • Easy setup. Easily adapt to business needs, without involving developers.
  • Deal analytics. Get reports to assess performance and make data-driven decisions.

Functionality

  • Integration with Gmail
  • Deal accounting
  • Sales automation
  • Funnel reporting
  • For Google Workspace
Copper
№6

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM and marketing automation designed specifically for entrepreneurs. Optimize sales, automate routine tasks, and focus on growing your business. The perfect solution for online sales accounting and customer management.

CRM Pros

  • Marketing automation. Attract more customers and increase sales.
  • Sales on autopilot. Automate your sales funnel for greater profits.
  • Centralized database. Manage contacts and customer information in one place.
  • Personalized communication. Communicate with customers individually and effectively.

Functionality

  • Sales automation
  • Convenient CRM
  • Sales analytics
  • 24/7 support
  • Keap integrations
Keap (ex-Infusionsoft)
№7

Vtiger CRM

Vtiger CRM is the only platform to manage sales, marketing and customer support. Streamline your business with an integrated online sales accounting solution. Increase efficiency and customer satisfaction!

CRM Pros

  • All in one place. Manage sales, marketing and support from a single Vtiger CRM platform, simplifying operations and improving coordination.
  • Sales growth. Optimize the sales funnel, automate communication and analyze data to increase profits.
  • Improved service. Provide customers with fast and efficient support, increasing their loyalty and satisfaction.
  • Data analysis. Get valuable insights about customers and sales to make informed business decisions.

Functionality

  • Online sales accounting
  • Sales automation
  • Vtiger CRM is a market leader
  • Convenient Help Desk
  • Marketing + Sales in one
Vtiger CRM
№8

NetHunt CRM

NetHunt CRM is a CRM in Gmail that allows you to manage leads, sales funnels, and automations directly from your mail. Organize sales accounting online and increase team efficiency!

CRM Pros

  • Gmail integration. Manage sales directly from your mailbox, saving time.
  • Funnel automation. Automate routine tasks to focus on customers.
  • Convenient customer accounting. All customer interaction history in one place, always at your fingertips.
  • Sales analytics. Get reports and forecasts for informed decisions.

Functionality

  • Gmail integration
  • Sales automation
  • Lead management
  • Convenient sales funnel
  • Customer tracking
NetHunt CRM
№9

Nutshell

Nutshell - це CRM + email-маркетинг, створений для B2B продажів. Простий у використанні, допоможе вашій команді автоматизувати процеси, відстежувати угоди та збільшувати прибуток. Спробуйте Nutshell для ефективного обліку продажів онлайн!

CRM Pros

  • Convenient interface. Intuitively understandable, easy to learn and use every day.
  • Powerful email marketing. Automate mailings, segment customers, increase sales.
  • B2B orientation. Designed specifically for the needs of B2B teams, increase profits.
  • Customer support. Get fast and high-quality assistance from Nutshell experts.

Functionality

  • Intuitive interface
  • Sales automation
  • Convenient email marketing
  • Real-time reporting
  • Support for B2B teams
Nutshell
№10

Close

Close - CRM built for active sales teams. Focused on calls and email automation. An ideal choice for increasing sales through direct contact with clients. Optimize your sales department with Close!

CRM Pros

  • Збільшення продажів. Close helps close more deals by automating routine tasks and providing clear analytics.
  • Saving time. Automate calls and emails, focus on customers, not manual work.
  • Transparent reports. Track team performance, identify weaknesses, and improve strategies.
  • Integration with tools. Close easily integrates with other services for efficient work.

Functionality

  • Intuitive interface
  • Convenient sales funnel
  • Call automation
  • Email newsletters
  • Detailed analytics
Close
№11

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a powerful CRM system for sales automation. Integrated with other Microsoft 365 products and Copilot for effective customer relationship management and increased profits. Optimize your online sales accounting!

CRM Pros

  • Integration with Microsoft 365. Easy collaboration, familiar interface, no work disruptions.
  • Copilot for sales. Artificial intelligence helps close more deals, faster.
  • Clear analytics. Shows performance, trends and opportunities for growth.
  • Automation of routine. Frees up team time to focus on customers.

Functionality

  • Sales automation
  • Integration with 365
  • Real-time reporting
  • Copilot support
  • Customer personalization
Microsoft Dynamics 365 Sales
№12

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - online sales CRM with integrated telephony, email and AI assistant. Automate sales, improve customer communication and increase profits!

CRM Pros

  • Sales growth. More deals, higher profits with automation and AI.
  • Built-in telephony. Call clients directly from CRM, save time.
  • Effective communication. Email, chat, calls - all in one place.
  • AI assistant Freddy. Automates routine, gives valuable tips.

Functionality

  • Sales automation
  • Telephony integration
  • Reporting and analytics
  • AI assistant for leads
  • Easy implementation
Freshworks CRM (Freshsales)
№13

CPAshka

CPAshka - CRM system for dropshipping. Automate the accounting of dropshippers, simplify order management and increase profits! Effective CRM for online sales.

CRM Pros

  • Easy accounting of dropshippers. CPAshka automatically calculates commissions and payments for each partner.
  • Automation of payments. Simplifies the payment process for dropshippers, saving you time and resources.
  • Detailed analytics. Track sales performance and profit from each dropshipper.
  • Convenient management. The intuitive interface makes sales management simple and effective.

Functionality

  • Accounting for dropshippers online
  • Sales automation
  • User-friendly interface
  • Fast integration
  • Detailed sales analytics
CPAshka
№14

OneBox OS

OneBox OS - CRM/ERP platform for online sales automation. Manage processes, telephony, warehouse and document flow in one place. The perfect solution for accounting and sales growth!

CRM Pros

  • All in one place. Sales, warehouse, finance and document management - all in one platform.
  • Sales growth. Automation of leads and deals increases profits.
  • Flexibility of settings. Easily adapt the system to the needs of your business.
  • Business optimization. OneBox OS - a comprehensive platform for effective management.

Functionality

  • Sales automation
  • Telephony integration
  • Convenient document flow
  • Warehouse management
  • All in one system
OneBox OS
№15

Bitrix24

Bitrix24 - CRM and workspace for effective online sales management. Manage deals, clients, projects, and communicate with your team in one place. Optimize your business with Bitrix24!

CRM Pros

  • Convenience all in one. All tools: sales, communication, projects - in one system for efficient work.
  • Automation of routine. Frees from repetitive tasks, optimizes team time.
  • Sales increase. Centralized customer base and analytics to increase profits.
  • Effective collaboration. Shared workspace for the team, improves communication and results.

Functionality

  • Sales automation
  • Integration with services
  • User-friendly interface
  • Customer management
  • 24/7 support
Bitrix24
№16

Salesforce Sales Cloud

Salesforce Sales Cloud is a leading CRM system for sales automation. Build sales funnels, analyze data and increase profits. An ideal solution for medium and large businesses.

CRM Pros

  • Clear analytics. Get clear reports and forecasts for decision making.
  • Sales personalization. Create unique offers for each client.
  • Automation of routine. Free the team from monotonous tasks.
  • Integration with everything. Connect services for a single ecosystem.

Functionality

  • Sales automation
  • Convenient analytics
  • Lead management
  • Funnel optimization
  • Integration with tools
Salesforce Sales Cloud
№17

Apptivo

Apptivo - a suite of business applications with CRM at its core. The perfect solution for small and medium-sized businesses to organize sales accounting, manage customers, and automate business processes online.

CRM Pros

  • Sales growth. Apptivo helps increase the conversion of leads into customers by optimizing the sales funnel and improving customer interaction.
  • Centralized management. All information about customers, deals, and communications in one place. Easy access and control for the entire team.
  • Effective collaboration. Apptivo simplifies communication between departments, ensuring transparency and consistency of actions.
  • Analytics and reports. Get valuable insights into sales performance, customer behavior, and key business metrics.

Functionality

  • Online sales accounting
  • CRM for SMB
  • Apptivo: business applications
  • Sales automation
  • User-friendly CRM interface
Apptivo
№18

SuiteCRM

SuiteCRM - open source CRM ideal for sales automation. Numerous settings allow you to adapt it to the needs of any business. Manage customers and deals effectively!

CRM Pros

  • Open source. Full control over data and flexible configuration.
  • Wide customization. Adaptation to the needs of businesses of any scale.
  • Routine automation. Saving time, increasing team productivity.
  • Improved communication. Centralized storage of customer data.

Functionality

  • Sales accounting 24/7
  • Customization to needs
  • SuiteCRM open source
  • Business process automation
  • Integration with other services
SuiteCRM
№19

HubSpot CRM

HubSpot CRM: Free CRM for online sales accounting! Marketing, sales and customer support in a single platform. Optimize your business processes today!

CRM Pros

  • Free start. Start without costs, expand as needs grow.
  • All in one place. Marketing, sales and support on one platform.
  • Automation of routine. Free up the team's time from repetitive tasks.
  • Improved communication. Effective interaction with customers at all stages.

Functionality

  • Free CRM
  • User-friendly interface
  • Sales automation
  • Data analytics
  • Customer support
HubSpot CRM
№20

Zoho CRM

Zoho CRM is a cloud-based CRM system for optimizing sales, marketing, and customer support. Automate routine tasks, increase sales, and improve customer interaction with Zoho CRM. The perfect solution for online sales tracking!

CRM Pros

  • Sales growth. Automate routine to focus on customers and deals.
  • Improved interaction. Centralized customer database for effective communication.
  • Marketing optimization. Attract more leads with targeted campaigns.
  • Real-time analytics. Make informed decisions based on accurate data.

Functionality

  • Sales automation
  • User-friendly interface
  • Integration with services
  • Analytics and reports
  • Cloud solution
Zoho CRM
№21

Streak CRM

Streak CRM - CRM integrated directly into Gmail. Create custom sales funnels, manage customers, and close deals without leaving your inbox. The perfect solution for small and medium-sized businesses using Gmail.

CRM Pros

  • Gmail integration. Manage sales directly from your inbox, without switching between apps.
  • Custom pipelines. Customize the sales funnel to meet the needs of your business.
  • Easy collaboration. Share information with the team instantly, increasing efficiency.
  • User-friendly interface. Intuitively understandable design for quick mastering.

Functionality

  • CRM in Gmail
  • Flexible pipelines
  • Sales automation
  • Integration with mail
  • Online customer accounting
Streak CRM
№22

amoCRM

amoCRM - CRM for sales via messengers. Build chat funnels, use bots, and communicate with customers in all channels in one window. Optimize sales accounting and increase loyalty!

CRM Pros

  • Increased sales. amoCRM helps automate the sales funnel, improving the conversion of leads into customers.
  • Messenger-focused. Communicate with customers through convenient messengers, keeping the entire history in one place.
  • Omnichannel. Unify all communication channels into a single platform for efficient service.
  • Chatbots for support. Automate answers to typical questions, freeing up time for your managers.

Functionality

  • Online sales under control
  • amoCRM: chat sales
  • Convenient chat sales funnel
  • Customer communication automation
  • Omnichannel for business
amoCRM
№23

Pipedrive

Pipedrive - CRM designed to increase your sales. Visualize the sales funnel and turn deals into wins. Intuitive interface, powerful automation tools for online sales. With Pipedrive, you see the path to success!

CRM Pros

  • Understandable deals. Visualize the sales funnel to see the progress of each deal.
  • Increasing conversion. Pipedrive helps you focus on deals that are nearing closure.
  • Ease of implementation. Intuitive interface and quick integration with other tools.
  • Automation of routine. Automate reminders, emails, and other tasks so you don't miss opportunities.

Functionality

  • Online deal tracking
  • Sales visualization
  • Convenient pipeline
  • Automation of routine
  • Focus on conversion
Pipedrive
№24

KeepinCRM

KeepinCRM is a simple CRM for small and medium businesses. Customer, task, deal, warehouse, and finance management in one place. Optimize sales and manage your business more efficiently!

CRM Pros

  • Everything in one place. Manage customers, tasks, deals, warehouse, and finances in KeepinCRM.
  • Ease of use. Intuitive interface, no special skills required.
  • Sales growth. Automation helps increase profits and attract more customers.
  • Cost optimization. Control finances, minimize losses and improve profitability.

Functionality

  • User-friendly interface
  • Customer accounting
  • Sales automation
  • Deal management
  • Financial control
KeepinCRM
General table

CRM: comparison

# CRM Name For whom Key functions Free rate Price from
1LP-CRMProduct business, eCommerce, servicesSales, customers, automationFree version up to 50 orders per monthfrom $9/month
2InsightlySmall business, medium businessCRM, project management, process automation14 day trialfrom $29/month per user
3Creatio (Sales)Small, medium, businessLow code, automation, adaptationFree trial accessprice on request
4Binotel SmartCRMSmall business, sales360° card, automation, analytics-from 399 UAH/month per employee
5CopperSmall business, salesGmail integration, deal management, customer base14 day testfrom $29/month per user
6Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
7Vtiger CRMSmall business, enterprisesSales, marketing, supportTest 15 daysfrom $15/month per user
8NetHunt CRMSmall business, salesCRM in Gmail, sales automation, accounting organization14 day testfrom $24/month per user
9NutshellB2B sales, small and medium businessCRM, email marketing, B2B salesTest 14 daysfrom $16/month per user
10CloseSales departments, B2BCalls, email newsletters, automation14 day testfrom $49/month per user
11Microsoft Dynamics 365 SalesSales, marketing, businessSales automation, integration, Copilot30 day testfrom $65/month per user
12Freshworks CRM (Freshsales)Small business, salesSales, automation, communicationFree planfrom $9/month per user
13CPAshkaDropshippers, online storesAutomation, management, profitFree for the first 100 leadsfrom $5/month
14OneBox OSSmall business, medium businessCRM, ERP, automationSome apps are freefrom $1.99/month (per 1000 records)
15Bitrix24Small business, entrepreneursCRM, automation, communicationsFree planfrom $61/month (5 users)
16Salesforce Sales CloudMedium, large businessAutomation, analytics, forecasting30 day testfrom $25/month per user
17ApptivoSmall business, medium businessCRM, sales management, automationFree testfrom $15/month per user (annual payment) or $20/month monthly
18SuiteCRMSales, marketing, serviceOpen source, flexibility, automationOpen source software (free)from $0/month (self-hosted)
19HubSpot CRMSmall business, marketing, salesFree CRM, automation, integrationFree planfrom $20/month per user
20Zoho CRMSmall business, salesSales automation, customer management, data analyticsFree plan (up to 3 users)from $20/month per user
21Streak CRMSmall business, salesGmail integration, sales funnels, customer managementFree planfrom $59/month per user
22amoCRMSmall business, salesChat funnels, omnichannel, sales automation14-day trialfrom $15/month per user
23PipedriveSmall business, salesSales funnel, automation, visualizationTest 14 daysfrom $14.90/month per user
24KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
Answers to Questions

Answers to Questions

? What is this automation tool?
A program that helps manage customer relationships and optimize sales.
? Who needs it?
Companies that want to improve service and increase profits.
? What features does it have?
Sales automation, data collection, analytics, integration with other services.
? How to choose the best platform?
Consider business size, needs, budget, and integrations.
? How much does implementation cost?
The cost depends on the functionality, number of users, and pricing plan.
? Is training required to use it?
Yes, but most providers offer training materials and support.
? What to do if problems arise?
Contact the support service of the selected platform or integration partners.
? What are the benefits of implementation?
Increased sales, improved customer loyalty, optimization of business processes.