Top 18 CRMs for Dropshipping: Customer Account Management

LP-CRM - CRM for product business, e-commerce and services. Ideal for dropshipping! Automate customer accounting, orders and increase profits with LP-CRM.

Main Advantages

• Everything in one place. Manage orders, customers, products and delivery in a single system.
• Sales automation. Forget about routine, automate the sales funnel and increase profits.
• Real-time reporting. Track key business indicators and make informed decisions.
• Integrations with services. Easily connect popular delivery and payment services.

Functions

• Dropshipping automation
• Convenient customer accounting
• Sales analytics
• Integration with marketplaces
• LP-CRM support

Binotel SmartCRM: CRM for dropshipping from Binotel. 360° customer profile, sales analytics, task management and integration with PBX. Optimize customer accounting and increase profits!

Main Advantages

• 360° customer profile. Store all customer information in one place for effective communication.
• Sales automation. Optimize your sales funnel and increase profits.
• Integration with telephony. Call customers in one click and record conversations in CRM.
• Analytics and reports. Get key performance indicators for making informed decisions.

Functions

• Dropshipping customer accounting
• 360° customer card
• Integration with PBX
• Sales analytics
• Task automation

HubSpot CRM - Free CRM for dropshipping. Manage customers, sales, and marketing in one place. Streamline accounting and increase profits with an easy and powerful platform!

Main Advantages

• Free start. Get the basic functionality of HubSpot CRM at no cost to get started.
• Single platform. Marketing, sales, and support management in one place for coordinated action.
• Automation. Automate routine tasks to focus on growing your business.
• Clear analytics. Track sales and marketing performance to make informed decisions.

Functions

• Dropshipping automation
• Integration with marketplaces
• Free CRM to start
• Business scaling
• Convenient HubSpot interface

Creatio Sales - low-code CRM platform for automating dropshipping sales. Optimize customer, order, and communication accounting through a process approach. Low code - quick setup to fit your needs.

Main Advantages

• Sales automation. Optimize the sales funnel and increase profits.
• Low code. Flexibly customize the system without involving programmers.
• Customer management. Centralized storage of data and interaction history.
• Real-time analytics. Track key indicators and make informed decisions.

Functions

• Process automation
• Low code
• Integration with dropshipping
• Customer accounting
• User-friendly interface

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer support. Optimize your dropshipping business with Zoho CRM! Effective accounting of customers, orders and communications in one place.

Main Advantages

• Convenient customer accounting. All information about customers in one place, easy access and analysis.
• Sales automation. Increase sales with automated chains and reminders.
• Marketing optimization. Targeted mailings and analysis of advertising campaign effectiveness.
• 24/7 support. Help and advice at any time of the day.

Functions

• CRM for dropshipping
• Zoho CRM: Automation
• Cloud solution
• Marketing, sales, service
• Convenient customer accounting

Insightly - CRM for SMBs that combines customer and project management. Integrations with other services simplify dropshipping operations. Organize sales and customer communication in one place!

Main Advantages

• Convenient customer management. Centralized access to collaboration history, deals, and contacts.
• Sales optimization. Track leads, automate the sales funnel, and increase profits.
• Project management. Plan, coordinate, and collaborate on projects without leaving the CRM.
• Integration with tools. Connect email, telephony, and other services for efficient work.

Functions

• Dropshipping CRM
• Clients and projects
• SMB integrations
• Sales automation
• User-friendly interface

KeyCRM - Ukrainian CRM for dropshipping! Order tracking from all channels, convenient communication with customers, warehouse management and powerful analytics. Automate your business and increase profits with KeyCRM!

Main Advantages

• All in one place. Manage orders, warehouse and customers from different channels in a single platform.
• Automation of routine. Reduce manual labor and focus on business development.
• Clear analytics. Get reports for informed decision making.
• Ukrainian support. Fast and effective help in your native language.

Functions

• Dropshipping Automation
• Online order accounting
• Convenient CRM for Ukraine
• KeyCRM warehouse accounting
• Sales analytics made easy

Level up dropshipping with monday sales CRM! A flexible CRM system based on monday.com optimizes customer accounting, automates sales, and helps your team reach new heights.

Main Advantages

• Sales automation. Optimize your sales funnel and increase profits.
• Data centralization. All customer information in one place.
• Convenient integration. Easily connect to your favorite tools.
• Simple setup. Personalize to the needs of your business.

Functions

• Dropshipping customer accounting
• Sales automation
• Integration with monday.com
• Flexibility of settings
• Reporting and analytics

Salesforce Sales Cloud - #1 CRM for Dropshipping! Automate sales, manage customers, build funnels, and get analytics. Increase the profit of your dropshipping business with Salesforce!

Main Advantages

• Sales growth. Salesforce helps attract more customers and increase profits by optimizing the sales funnel.
• Deep analytics. Gain a complete understanding of your business with detailed reports and forecasts from Salesforce.
• Personalization of interaction. Increase customer loyalty by offering them what they need, thanks to Salesforce.
• Resource optimization. Salesforce helps to efficiently use resources and reduce costs by automating routine tasks.

Functions

• **For Dropshipping CRM:** User-friendly interface
• Process automation
• Integration with platforms
• Supplier accounting
• Profitability analysis

Bitrix24 - CRM for dropshipping that combines sales, contact center, and project management. Optimize customer accounting, automate processes, and scale your business from a single platform! benefit1 - Sales automation

Main Advantages

• Автоматизація продажів. Forget about routine, focus on business growth
• Unified workspace. Communication, tasks, projects - all in one place
• Integration with marketplaces. Easily synchronize orders and customers from different platforms
• Analytics and reports. Track key metrics to improve results

Functions

• Dropshipping customer accounting
• Sales automation
• Convenient contact center
• Project management
• Integration with marketplaces

Streak CRM: CRM system right in Gmail. Create custom pipelines for effective accounting of dropshipping clients. Manage orders and communications without leaving your mail!

Main Advantages

• Everything in Gmail. Manage customers and deals directly from your email, without switching between tabs.
• Custom pipelines. Customize sales stages for your unique business process for better control.
• Time saving. Automate routine tasks to focus on business growth.
• Convenient collaboration. Shared access to customer information for the entire team improves communication.

Functions

• Easy start for dropshippers
• Gmail integration for sales
• Custom sales funnels
• Customer accounting in one place
• Streak CRM sales automation

amoCRM - CRM for dropshipping, focused on communicating with customers! Automate sales through chat funnels, connect bots and conduct all dialogues with customers in one place. Increase profits and improve service.

Main Advantages

• Чат-воронки. Automate communication with customers in messengers, lead them to purchase step by step.
• Omnichannel. All customer requests from different channels in one window, do not miss a single request.
• Bots-assistants. Set up bots to answer frequently asked questions and automate routine tasks.
• Understandable analytics. Track key performance indicators of sales in messengers and respond in a timely manner.

Functions

• Fast
• Convenient
• Reliable
• Modern
• Useful

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Optimize your sales funnel, automate email marketing, and manage your customer base. An ideal solution for dropshipping businesses to scale sales and improve customer service.

Main Advantages

• Sales automation. Save time with automated emails and tasks.
• Convenient customer accounting. All customer information in one place, easy access.
• Personalized marketing. Send targeted offers, increase sales.
• Easy integration. Keap easily integrates with popular platforms.

Functions

• CRM for dropshipping
• Sales automation
• Keap: CRM for business
• Marketing automation
• Convenient customer accounting

Close - CRM for sales teams, ideal for dropshipping. Focusing on calls and email series will help increase sales and automate communication with customers. Optimize your dropshipping business with Close!

Main Advantages

• Convenient customer accounting. All customer information in one place, quick access and search.
• Sales automation. Email newsletters and calls become easier, saving time.
• Integration with tools. Easily connect the necessary services for efficient operation.
• Increased profits. More deals thanks to effective customer management.

Functions

• For dropshipping: Order automation
• Integration with stores
• Supplier accounting
• Customer management
• Sales reporting

Odoo CRM - powerful CRM system integrated into ERP Odoo. Ideal for dropshipping! Manage customers, orders and communications effectively in a single system. Streamline your dropshipping business with Odoo CRM.

Main Advantages

• Convenient customer management. All customer information in one place, easy access, interaction history.
• Sales automation. Optimize the sales funnel, from lead to deal, without wasting time.
• Integration with other modules. Odoo CRM easily integrates with other business tools for comprehensive automation.
• Analytics and reports. Get valuable data on sales performance and customer behavior to make informed decisions.

Functions

• Convenient accounting of dropshipping clients
• Odoo CRM sales automation
• Integration with other modules
• Analytics for increased profits
• Odoo CRM: All in one system

Apptivo - CRM system with a set of business applications, ideal for customer accounting and dropshipping automation. Streamline sales, manage orders, and analyze data in one place!

Main Advantages

• Convenient customer accounting. Store all customer information in one place, quickly find the data you need, and personalize communication.
• Sales automation. Optimize the sales funnel, increase conversion and team efficiency with Apptivo.
• Improved communication. Ensure seamless communication between departments and customers, increasing satisfaction.
• Integration of business applications. Apptivo offers a wide range of business management tools that easily integrate with each other.

Functions

• CRM for dropshipping
• Sales automation
• Convenient customer accounting
• Integration with Apptivo
• Analytics for development

Capsule CRM - lightweight CRM, perfect for dropshipping! Convenient accounting of customers, deals and projects in one place. Optimize your business with Capsule CRM!

Main Advantages

• Easy to use. Intuitive Capsule CRM interface for quick team training.
• Effective deal management. Track deal progress and increase sales with ease.
• Centralized customer base. All customer information in one place for better service.
• Project organization. Manage projects, deadlines, and tasks in Capsule CRM.

Functions

• CRM for dropshipping
• Customer accounting
• Deals and projects
• Easy to use
• Capsule CRM

Copper CRM - the ideal CRM for dropshippers working with Google Workspace. Deep integration with Gmail simplifies customer accounting and sales management directly from your email!

Main Advantages

• Gmail integration. Manage everything with the familiar Gmail interface: correspondence, tasks, contacts.
• Full customer control. Keep track of communication, orders, and payments in one place.
• Sales optimization. Track leads and close more deals using analytics.
• Convenient automation. Automate routine tasks and focus on business development.

Functions

• Dropshipping customer accounting
• Integration with Gmail
• Convenient CRM for Google
• Sales automation
• Reporting and analytics