TOP 27 CRMs for E-commerce Order Management in Ukraine

LP-CRM - CRM system for product business, e-commerce and services. Optimize order accounting, automate sales and increase customer loyalty. Ideal solution for ecommerce!

Benefits of Use

• All in one place. Manage orders, customers, and warehouse from a single LP-CRM platform.
• Automation of routine. Forget about manual data entry and tedious tasks - LP-CRM will do everything for you.
• Understandable reports. Analyze sales, profitability, and customer needs for business growth.
• 24/7 support. Our team is always ready to help you with any question about LP-CRM.

Key Characteristics

• Sales automation
• Convenient order accounting
• Integration with marketplaces
• 24/7 customer support
• E-commerce analytics

KeepinCRM is a simple CRM for small and medium-sized businesses, ideal for accounting for e-commerce orders. Clients, tasks, deals, warehouse and finance - all in one system. Try it now!

Benefits of Use

• Sales automation. Save time on routine, focus on business development.
• Data centralization. All customer and order information in one place.
• Convenient warehouse management. Track inventory and avoid shortages.
• Transparent finances. Track income and expenses for better planning.

Key Characteristics

• Accounting for E-commerce orders
• Automation of small and medium-sized businesses
• Clients, warehouse, finance
• Simple API integration
• Understandable interface

Salesforce Sales Cloud is a CRM leader for effective e-commerce sales management. Build sales funnels, analyze orders, and increase profits with powerful automation and reporting tools.

Benefits of Use

• Sales growth. Effective lead and deal management increases profits.
• Personalization. An individual approach to each client increases loyalty.
• Routine automation. Free up team time from repetitive tasks.
• Full analytics. Track key metrics and improve strategies.

Key Characteristics

• Ecommerce order accounting
• Sales automation
• Salesforce sales funnels
• Enterprise analytics
• Integration with platforms

Less Annoying CRM is an extremely simple CRM system, ideal for small businesses, especially for order accounting in e-commerce. No unnecessary complexity, only the necessary functions to organize your business and customer base!

Benefits of Use

• Simple interface. Easy to learn, quick start for the whole team.
• Saving time. Automation of routine, focus on sales and customers.
• Convenient order management. All information about customers and orders in one place.
• Sales analytics. Track key indicators and improve your business.

Key Characteristics

• Easy start for e-commerce
• Integration with stores
• Order automation
• Sales reporting
• Ukrainian language support

Insightly: CRM + Projects for Small and Medium Businesses. Organize e-commerce order tracking, manage projects, and automate sales in one place. Integrations to optimize business processes.

Benefits of Use

• Sales Optimization. Control customers, deals, and increase profit.
• Insightly Integration. Unite data from e-commerce platforms in one place.
• Effective Project Management. Coordinate teams, tasks, and resources to achieve goals.
• Clear Analytics. Track key metrics, make informed decisions.

Key Characteristics

• E-commerce Order Tracking
• CRM for SMB
• Integrations
• Projects and Tasks
• Simple Interface

Creatio Sales - low-code CRM for automating sales and ecommerce orders. Optimize accounting, speed up order processing, and improve customer service with a flexible platform with process automation.

Benefits of Use

• Sales automation. Creatio optimizes the sales funnel, increasing conversion and profit.
• Simple integration. Easily integrate with other tools for a seamless data flow.
• Customer personalization. Create a personalized experience, increasing customer loyalty.
• Low-code platform. Change and adapt the system to the needs of the business without coding.

Key Characteristics

• Order automation
• Low-code/no-code
• Integration with ecommerce
• Sales analytics
• CRM personalization

Vtiger CRM is an e-commerce platform that combines Sales, Marketing and Help Desk. Streamline order management, automate sales, and improve customer support in one place!

Benefits of Use

• Sales automation. Optimize your sales funnel and increase profits with Vtiger CRM.
• Centralized Help Desk. Quickly resolve customer issues, increasing their loyalty.
• Marketing automation. Attract more customers with targeted campaigns.
• Single platform. Manage all aspects of your business in one place: sales, marketing, support.

Key Characteristics

• Sales automation
• E-commerce integration
• Convenient Help Desk
• Marketing in one place
• Vtiger CRM - all in one

CPAshka is a CRM system for dropshipping. Automates order, partner, and payout accounting. Convenient profit calculation for dropshippers. Ideal for ecommerce!

Benefits of Use

• Automation of dropshipping. CPAshka simplifies the accounting of orders, payouts and commissions, saving you time.
• Accounting for dropshippers. Automatic calculation of profits and payouts to each dropshipper.
• Detailed analytics. Get a complete picture of your business with detailed reports and analysis.
• Easy scaling. Grow without problems, the system adapts to the needs of the business.

Key Characteristics

• Accounting for E-commerce orders
• Automation of dropshipping
• Counting dropshippers
• Integration with CPA networks
• User-friendly interface

Streak CRM is a CRM that integrates directly into Gmail. Create custom sales pipelines and manage e-commerce orders without leaving your email. A convenient solution for tracking deals and communicating with clients!

Benefits of Use

• Gmail integration. Sales management directly in Gmail, without switching between tabs.
• Custom pipelines. Customize processes to suit your business needs.
• Time saving. Automate routine tasks and focus on development.
• Clear analytics. Track key business performance indicators.

Key Characteristics

• Order automation
• Accounting in Gmail
• Custom funnels
• E-commerce reporting
• Integration with mail

Capsule CRM is a lightweight CRM that helps organize contacts, deals, and projects. A great solution for tracking orders in e-commerce, tracking customers, and optimizing sales.

Benefits of Use

• Easy start. Quick setup, intuitive interface - start selling faster.
• Data centralization. All information about customers, deals, and orders in one place.
• Sales automation. Optimize your sales funnel, track progress, increase profits.
• Improved communication. Provide excellent customer experience, respond to requests instantly.

Key Characteristics

• E-commerce CRM
• Order tracking
• Integrations
• Easy to use
• Process automation

NetHunt CRM - CRM in Gmail for e-commerce. Manage leads, sales funnels and automate processes directly from your email. Optimize order management and increase the efficiency of your online store!

Benefits of Use

• All in Gmail. Manage sales without leaving your email, conveniently and quickly.
• Sales automation. Automate funnels, emails and tasks to increase profits.
• Clear analytics. Track key metrics, improve strategies.
• Convenient integration. Easily connect the services you need, expand your capabilities.

Key Characteristics

• E-commerce order accounting
• Integration with Gmail
• Sales funnels
• Business automation
• Ease of use

OneBox OS - CRM/ERP for ecommerce. Automate orders, telephony, warehouse and document management in a single system. Optimize accounting and increase business efficiency with OneBox OS!

Benefits of Use

• Everything in one place. Manage orders, warehouse, telephony and documents from a single OneBox OS platform.
• Automation of routine. Forget about manual data entry, integrate with your stores and delivery services.
• Clear analytics. Get clear reports on sales, customers and the efficiency of your business.
• Business scaling. OneBox OS grows with you, adapting to new needs and order volumes.

Key Characteristics

• Order automation
• Unified e-commerce accounting
• Integration with platforms
• Process optimization
• OneBox OS - all in one

amoCRM - CRM for e-commerce with a focus on messengers. Automate order processing through chat funnels, bots, and omnichannel dialogues. Increase customer loyalty and increase sales!

Benefits of Use

• Chat funnels. Automate sales in messengers, increase conversion and customer loyalty.
• Omnichannel. All your customer communications in one place: chats, email, calls.
• Helper bots. Automate answers to questions, collect contacts and process orders around the clock.
• Easy integration. Connect amoCRM to your website, messengers and other services in a few clicks.

Key Characteristics

• E-commerce order tracking
• Sales automation
• Integration with messengers
• Chatbots for support
• Omnichannel communications

Bitrix24 - CRM for ecommerce that combines order management, sales automation, and effective customer communication. Manage your online store, contact center, and projects in one place!

Benefits of Use

• Sales automation. Save time on routine tasks and increase profits.
• Integration with stores. Convenient management of orders from different platforms in one place.
• Data centralization. All information about customers and orders in one Bitrix24 platform.
• Customer communication. Fast feedback and increased customer loyalty.

Key Characteristics

• Order automation
• E-commerce customer management
• Integration with stores
• Reporting and analytics
• Effective communication

KeyCRM - Ukrainian CRM for e-commerce: order accounting from all channels (marketplaces, stores, social networks), convenient communication with customers, warehouse accounting and powerful analytics. Optimize your business with KeyCRM!

Benefits of Use

• All in one place. Orders from marketplaces, stores, social networks - in a single system. Easy control!
• Saving time. Automation of routine: order processing, shipments, communication with customers.
• Clear analytics. Shows key business indicators, helps to make data-driven decisions.
• Ukrainian support. Quick and qualified assistance from the KeyCRM team, familiar with the local market.

Key Characteristics

• Unified Order Accounting
• E-commerce Automation
• Ukrainian CRM KeyCRM
• Online Warehouse Accounting
• Sales analytics quickly

Apptivo - CRM system with a set of business applications for SMBs. Streamline ecommerce order accounting, manage customers, and automate sales in one place. Everything you need to grow your online business!

Benefits of Use

• All in one place. Manage your entire business with Apptivo: sales, orders, support - all in one place.
• Clear analytics. Get real-time reports for better understanding of business performance.
• Sales automation. Increase sales with automated mailings and sales funnels.
• Logistics optimization. Efficient inventory and delivery management for customer satisfaction.

Key Characteristics

• CRM for e-commerce
• Order automation
• Integration with Apptivo
• Convenient sales accounting
• Business process optimization

HubSpot CRM - free CRM for e-commerce! Organize order accounting, automate marketing, sales and support in a single system. Optimize business processes today!

Benefits of Use

• Free CRM core. Start with free tools, scale as your business grows.
• Data centralization. All customer information in one place for better understanding.
• Marketing automation. Save time and increase sales with automated campaigns.
• Service improvement. Provide fast and efficient customer support.

Key Characteristics

• Sales automation
• Online order accounting
• Customer data centralization
• Integration with eCommerce
• Free CRM system

SalesDrive - CRM for e-commerce: order tracking, integration with marketplaces, delivery services, payment systems and warehouse. Optimize business processes and increase sales!

Benefits of Use

• All in one place. With SalesDrive, it's easy to manage all processes: orders, customers, warehouse.
• Integrations with everything. Connect marketplaces, delivery and payment systems in 1 click.
• Clear analytics. Get accurate reports for effective decision making.
• 24/7 support. Our team is always ready to help you solve any issue.

Key Characteristics

• Order automation
• All-in-one integrations
• Convenient warehouse accounting
• E-commerce optimization
• SalesDrive: your growth!

SuiteCRM - A powerful open-source CRM, ideally suited for ecommerce. Flexible customization allows you to adapt the system to the needs of your online business and effectively manage orders.

Benefits of Use

• Open Source. Flexible platform, adapt to your business needs.
• Customization. Customize everything from the interface to the functionality.
• Automation. Forget about routine tasks, focus on growth.
• Integration. Connect with other services for efficient operation.

Key Characteristics

• E-commerce order tracking
• Open-source flexible CRM
• SuiteCRM Customization
• Business process automation
• Integration with ecommerce platforms

Zoho CRM - cloud CRM for automating sales, marketing, and customer service. The perfect solution for tracking e-commerce orders, managing customer base, and increasing online business profits.

Benefits of Use

• Growth of sales. Automate the sales funnel to find more customers and increase profits.
• Everything in one place. Manage sales, marketing, and customer support in the unified Zoho CRM platform.
• Saving time. Automating routine tasks frees up your time for strategic decisions.
• Analytics and reports. Get valuable data about business processes to improve results.

Key Characteristics

• Integration with e-commerce
• Sales automation
• Reporting and analytics
• Customer management
• Zoho CRM cloud solution

SugarCRM - flexible CRM system with an open architecture, ideal for B2B sales. Optimize order management for your ecommerce business with customization and integration with other platforms.

Benefits of Use

• Open source. Full freedom of customization to suit your business needs.
• B2B focus. Tools that optimize B2B sales.
• Flexibility of integrations. Easily combine with any other services.
• Sales automation. Increase the efficiency of the sales department.

Key Characteristics

• E-commerce CRM
• Open source
• B2B solution
• Flexible setup
• Sales automation

Freshworks CRM (Freshsales) - CRM with telephony, email, and AI assistant for e-commerce sales automation. Optimize order tracking, improve customer communication, and increase profits!

Benefits of Use

• All in one place. Customer management, sales, and marketing on one platform for efficient work.
• AI Support. An AI-powered assistant automates routine tasks, analyzes data, and forecasts sales.
• Built-in telephony and email. Convenient communication with customers directly from the CRM, without switching between applications.
• Sales growth. Optimize the sales funnel, improve service, and increase profits.

Key Characteristics

• For e-commerce accounting
• Sales automation
• Integration with stores
• AI sales assistant
• Telephony and email

Copper - CRM built for Google Workspace, especially Gmail. Deep integration makes it ideal for e-commerce, helping you efficiently manage orders and customers directly from your email.

Benefits of Use

• Integration with Gmail. The entire history of correspondence with the client - in your mail, always at hand.
• Sales automation. Copper automates routine tasks so you sell more.
• Reporting and analytics. Analyze data to see the strengths and weaknesses of your business.
• Google Workspace Convenience. Familiar Google Workspace interface for quick learning and operation.

Key Characteristics

• Accounting for eCommerce orders
• Gmail Integration
• Sales automation
• Customer management
• Convenient Copper interface

Odoo CRM is part of the powerful Odoo ERP system. The perfect solution for automating sales and accounting for orders in your e-commerce business. Integration with other Odoo modules provides comprehensive control over all aspects of operations.

Benefits of Use

• All in one place. Manage sales, customers, and orders from a single Odoo platform. Save time and eliminate data duplication.
• Full integration. Odoo CRM easily integrates with other Odoo modules to automate your business.
• Clear analytics. Analyze sales, customer, and team performance data to make decisions.
• Increased sales. Optimize the sales funnel, improve customer interaction, and increase profits.

Key Characteristics

• Sales automation
• Integration with e-commerce
• User-friendly interface
• Real-time reporting
• Centralized management

Close CRM - a powerful sales platform focused on efficient calls and automated email campaigns. An excellent choice if your team actively works with clients by phone and email to increase sales in e-commerce.

Benefits of Use

• Integration with Close. Manage e-commerce sales directly from Close without losing a single lead.
• Centralized database. All customer information in one place, accessible to everyone.
• Communication automation. Send personalized email series and make calls in one click.
• Reporting and analytics. Get a complete picture of sales and optimize your strategy.

Key Characteristics

• Sales automation
• User-friendly interface
• Integration with mail
• Real-time reports
• Effective calls

Pipedrive - CRM, created to grow your eCommerce business. Visualize the sales funnel, automate routine tasks, and convert more orders into profit. User-friendly interface and powerful tools for effective deal management.

Benefits of Use

• Зрозумілі угоди. Visualize sales, see progress and predict revenue.
• Автоматизація рутини. Save time on tasks, focus on customers.
• Зростання конверсії. Pipedrive optimizes the customer's path to purchase, increasing sales.
• Проста інтеграція. Easily connect tools for marketing, delivery and more.

Key Characteristics

• E-commerce CRM
• Облік замовлень
• Pipedrive інтеграція
• Візуальні воронки
• Конверсія угод

Nutshell CRM simplifies B2B sales and email marketing. The perfect solution for automating and accounting for orders for your eCommerce business. Optimize your sales funnel and increase profits!

Benefits of Use

• Легкий старт. Nutshell's intuitive interface lets you quickly set everything up and start selling.
• Time saving. Automate routine tasks and focus on customers with powerful tools.
• Sales growth. Optimize your sales funnel, improve customer interaction and increase profits.
• All in one place. Manage contacts, sales and email marketing in a single Nutshell tool.

Key Characteristics

• eCommerce order tracking
• Email automation
• Simple B2B CRM
• User-friendly interface
• Ukrainian language support