Choose a CRM for the team

CRM for Requests: Top 18 Automation Systems

A Review of the Best CRMs for Optimizing Request Processing

Best

Choose a CRM for the team

№1

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. Automate application processing, increase sales and improve customer service. Ideal solution for order and customer base management!

Service Advantages

  • Increasing profits. LP-CRM helps to increase sales and improve customer service by analyzing data and automating routine.
  • Sales optimization. Control the sales funnel, automate tasks and increase conversion with LP-CRM.
  • Saving time. Automate order processing, customer communication and reporting with LP-CRM.
  • Clear analytics. Get clear reports on business performance with LP-CRM to make informed decisions.

Specifications

  • Application automation
  • CRM for e-commerce
  • User-friendly interface
  • Integration with the site
  • Reporting and analytics
LP-CRM
№2

Apptivo

Apptivo is a suite of business applications with a CRM core, ideal for SMBs. Automate lead processing, manage customers, and streamline business processes in one system. Try Apptivo for efficient business operations!

Service Advantages

  • Автоматизація продажів. Streamline your sales funnel, increase conversion rates, and close more deals with Apptivo.
  • Data centralization. Store all customer information in one place for better interaction.
  • Improved service. Respond quickly to requests, build long-term customer relationships.
  • Reporting and analytics. Gain valuable insights into your business, make informed decisions.

Specifications

  • CRM for SMB
  • Lead automation
  • Business applications
  • Apptivo: reliability
  • Clear interface
Apptivo
№3

Capsule CRM

Capsule CRM is a simple and convenient CRM for organizing contacts, deals and projects. The perfect solution for automating applications and effectively managing the customer base.

Service Advantages

  • Simple integration. Easily connects to other tools, saving time.
  • Convenient management. Organize contacts, deals, and projects in one place.
  • Sales improvement. Increase profits by tracking potential customers.
  • Centralized data. All customer information in one reliable place.

Specifications

  • Easy to use
  • Convenient automation
  • Contact management
  • Tracking deals
  • Integration with mail
Capsule CRM
№4

Creatio (Sales)

Creatio Sales - low-code CRM platform for automating request processing and sales management. Optimize business processes, increase team efficiency, and accelerate deal closures. Automate the sales funnel!

Service Advantages

  • Flexibility of settings. Change the system to fit business needs, without code.
  • Process automation. Streamline workflows, improve efficiency.
  • Centralized data. All customer information in one place, always at your fingertips.
  • Quick implementation. Get started in days with Creatio (Sales).

Specifications

  • Request Automation
  • Low-code/No-code CRM
  • Process Automation
  • Creatio Flexibility
  • CRM platform
Creatio (Sales)
№5

CPAshka

CPAshka - CRM system created for dropshipping. Automate dropshipper accounting, manage orders and increase profits. With CPAshka, application processing will become faster and more efficient!

Service Advantages

  • Automation of payments. Accurate calculation of remuneration to dropshippers, avoiding errors and delays.
  • Convenient order tracking. All application information in one place, easy control and analysis.
  • Time saving. Optimize workflows, focus on business development.
  • Dropshipper Analytics. Track partner performance, increase profits.

Specifications

  • Application automation
  • Counting dropshippers
  • User-friendly interface
  • Reporting for dropshippers
  • CPA Optimization
CPAshka
№6

Vtiger CRM

Vtiger CRM - a powerful platform for automating sales, marketing, and customer support. Streamline lead management, boost productivity, and enhance customer experiences with Vtiger!

Service Advantages

  • Single platform. Sales, marketing, and support - all in one place for effective collaboration.
  • Sales growth. Automate your sales pipeline, attract more customers, and increase revenue.
  • Improved service. Increase customer satisfaction with fast and quality support.
  • User-friendly interface. Easy navigation and intuitive features for quick adaptation.

Specifications

  • Sales automation
  • Convenient Help Desk
  • Marketing in one place
  • 24/7 customer support
  • Integration with mail
Vtiger CRM
№7

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for automating requests with built-in telephony and email. An AI assistant helps optimize sales and improve customer service. An ideal solution for increasing the efficiency of your business.

Service Advantages

  • Built-in telephony. Call customers directly from CRM, record conversations, and analyze data.
  • Time saving. Automate routine tasks to focus on sales.
  • AI assistant. Get valuable insights and forecasts to increase profits.
  • Sales growth. Attract more customers and close profitable deals faster.

Specifications

  • Sales automation
  • Built-in telephony
  • AI assistant
  • User-friendly interface
  • Profit growth
Freshworks CRM (Freshsales)
№8

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) is a CRM with powerful marketing automation designed specifically for entrepreneurs. Automate your sales funnel, attract more customers and increase profits with Keap!

Service Advantages

  • Sales automation. Simplify your sales funnel, attract more customers, and increase profits automatically.
  • Personalized marketing. Send targeted messages, increasing customer engagement and loyalty.
  • Saving time and resources. With Keap (ex-Infusionsoft), you focus on growth, not routine.
  • Centralized data management. Keep all customer information in one place for better service.

Specifications

  • Sales automation
  • User-friendly interface
  • Targeted marketing
  • 24/7 support
  • Integration with services
Keap (ex-Infusionsoft)
№9

Insightly

Insightly: CRM + projects for SMBs. Manage customers and projects in one place. Automate requests, improve sales, and optimize workflows. Integrations with popular services. The perfect solution for growing your business.

Service Advantages

  • Sales growth. Insightly helps increase the number of deals thanks to better organization of customer data.
  • Effective project management. Control deadlines and resources, successfully complete projects on time.
  • Improved customer service. Personalize interactions and quickly resolve customer issues.
  • Data centralization. Store all customer information in one place for quick access.

Specifications

  • Request automation
  • Convenience for SMBs
  • CRM + project accounting
  • Integrations for business
  • Ukrainian language support
Insightly
№10

Copper

Copper - CRM built for Google Workspace. Its deep integration with Gmail makes it the perfect solution to automate requests and manage your customer base directly from your email. Optimize sales and communication with Copper.

Service Advantages

  • Gmail integration. All communication and data in one place, without switching between windows.
  • Sales automation. Free up time from routine, focus on deals.
  • Easy deal management. Easily track progress, close more deals.
  • Improved collaboration. Teamwork without effort, data transparency.

Specifications

  • Sales automation
  • Gmail integration
  • User-friendly interface
  • Customer support
  • Data analysis
Copper
№11

amoCRM

amoCRM - A CRM with a focus on messengers. Automate lead processing with chat funnels, bots, and omnichannel dialogues. Forget about lost leads!

Service Advantages

  • Chat sales funnels. Automate communication with customers at every stage of the deal, increasing conversion rates.
  • Omnichannel dialogues. Combine all communication channels in one window for convenient and quick handling of requests.
  • 24/7 support bots. Automate answers to common questions, freeing up time for managers and improving customer experience.
  • Personalized communication. Create customized offers and communicate with customers the way they prefer.

Specifications

  • Sales automation
  • User-friendly interface
  • Messenger marketing
  • Integration with services
  • 24/7 customer support
amoCRM
№12

Zoho CRM

Zoho CRM - cloud CRM for automating sales, marketing, and customer support. Streamline lead management, improve team efficiency, and enhance customer relationships. Integration with other Zoho tools and flexible customization.

Service Advantages

  • Збільшення продажів. Focus on customers, not routine. Zoho CRM will help you find more deals.
  • Оптимізація маркетингу. Attract more leads with targeted campaigns and Zoho analytics.
  • Підвищення лояльності. Provide excellent service and build long-term customer relationships.
  • Економія ресурсів. Reduce operating costs and increase team efficiency with Zoho CRM.

Specifications

  • Business process automation
  • Integration with other services
  • User-friendly interface
  • 24/7 customer support
  • Scalability for any business
Zoho CRM
№13

SugarCRM

SugarCRM - flexible CRM system with open architecture, ideal for B2B sales. Automate request processing, optimize the sales funnel and increase team efficiency. An excellent solution for automating applications.

Service Advantages

  • Flexibility of settings. Adapt SugarCRM to the needs of your business, not vice versa.
  • Open source. No vendor dependence, full control over data.
  • B2B sales. Optimized for complex sales and large customers.
  • Business automation. Simplify routine and focus on development.

Specifications

  • B2B automation
  • Open source
  • Flexibility of settings
  • Sales optimization
  • Integration support
SugarCRM
№14

Agile CRM

Agile CRM - a comprehensive CRM for automating sales, marketing, and customer support. Manage all requests in a single interface! Optimize your sales funnel, automate email marketing, and improve service.

Service Advantages

  • Saving time. Automate routine tasks, focus on business development.
  • All in one place. Sales, marketing and service - a single platform.
  • Improving communication. More effective customer interaction.
  • Sales growth. Analyze data and optimize your sales funnel.

Specifications

  • All in one place
  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Profit growth
Agile CRM
№15

SuiteCRM

SuiteCRM - a powerful open source CRM system for automating request processing. Flexible customization, adaptation to the needs of any business. Optimize your sales funnel and improve customer interaction!

Service Advantages

  • Open Source. Full freedom to customize to the needs of your business and integration with other services.
  • Flexible adaptation. Customize business processes without restrictions, improve request processing.
  • Cost savings. No license fees, you only pay for support and customization.
  • Full data control. Your data on your server, no dependence on third-party services.

Specifications

  • Request automation
  • Open-source solution
  • Flexible customization
  • Business process support
  • Integration with other systems
SuiteCRM
№16

Less Annoying CRM

Less Annoying CRM - an extremely simple CRM system designed specifically for small businesses. No unnecessary functions, complexities, and ideal for automating the processing of your applications. Easy start and quick result!

Service Advantages

  • Intuitive interface. Easy to learn, no technical skills required. Understandable to every team member!
  • Simple customer management. All customer information in one place, quick access and updates.
  • Sales organization. Effective deal tracking, sales forecasting and increased profits.
  • Convenient support. Fast and competent assistance, personalized approach to each client.

Specifications

  • Intuitively understandable CRM
  • Sales automation
  • Ukrainian support
  • No hidden fees
  • Created for small firms
Less Annoying CRM
№17

NetHunt CRM

NetHunt CRM is a CRM system that integrates with Gmail. Manage leads, sales funnels, and automate workflows without leaving your inbox. The perfect solution for automating request processing and increasing the efficiency of your team!

Service Advantages

  • All in Gmail. Manage sales, marketing, and customer support right in a familiar interface.
  • Sales automation. Free up time for customers by automating routine tasks.
  • Full customer history. Have all customer information at your fingertips without leaving your inbox.
  • Sales funnels. Understand where your leads are getting stuck and optimize the process.

Specifications

  • Integration with Gmail
  • Funnel automation
  • Lead management
  • User-friendly interface
  • Customer Support
NetHunt CRM
№18

SalesDrive

SalesDrive - CRM for online commerce. Automate order processing, integrate with marketplaces, delivery services, payment systems, and warehouse management. Optimize your sales funnel and increase the profit of your online store!

Service Advantages

  • All in one place. Manage orders, customers, and inventory from a single SalesDrive platform.
  • SalesDrive Integrations. Connect marketplaces, delivery services, and payment gateways for easy operation.
  • Sales Growth. More orders thanks to optimized lead processing.
  • SalesDrive Analytics. Track performance and improve business processes.

Specifications

  • Sales Automation
  • SalesDrive Integrations
  • CRM for e-commerce
  • User-friendly Interface
  • SalesDrive Support
SalesDrive
General table

CRM review and comparison

# Product For whom Top features Free tier Price from
1LP-CRMProduct business, e-commerce, servicesOrders, customers, automationFree version for up to 50 orders per monthfrom $9/month
2ApptivoSmall business, SMBCRM, automation, optimizationFree trialfrom $15/month per user (annual billing) or $20/month monthly
3Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
4Creatio (Sales)B2B, B2C, enterprisesSales automation, deal management, data analysisFree trial accessprice on request
5CPAshkaDropshippers, e-commerceAutomation, accounting, managementFree for the first 100 leadsfrom $5/month
6Vtiger CRMSmall business, enterprisesSales automation, marketing, customer support15 days trialfrom $15/month per user
7Freshworks CRM (Freshsales)Small business, salesSales automation, integration, AI assistantFree planfrom $9/month per user
8Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, salesTest (free)from $159/month
9InsightlySMB, small businessCRM, projects, automation14 day testfrom $29/month per user
10CopperSales, marketing, serviceGmail integration, automation, CRM14-day trialfrom $29/month per user
11amoCRMSmall business, salesMessenger CRM, automation, omnichannel14-day trialFrom $15/month per user
12Zoho CRMSmall business, medium business, large businessAutomation, integration, customizationFree plan (up to 3 users)from $20/month per user
13SugarCRMB2B, sales, marketingAutomation, flexibility, B2BFree testfrom $49/month per user
14Agile CRMSMBs, startupsAutomation, sales, supportFree plan (up to 10 users)from $8.99/month per user
15SuiteCRMAny business, sales, marketingOpen source, customization, automationOpen Source (free)from $0/month (self-hosted)
16Less Annoying CRMSmall business, startupsSimplicity, accessibility, automation30 day test$19/month per user
17NetHunt CRMSmall businesses, startupsGmail integration, automation, sales funnels14 day trialfrom $24/month per user
18SalesDriveOnline stores, online commerceOrder automation, integration, sales optimization14-day Trialfrom 349 UAH/month
Questions and Answers

Questions and Answers

? What is this tool?
Helps manage customer requests, improving service
? Who needs this?
Businesses of any size that handle many requests
? What benefits will I get?
Process optimization, fast processing, satisfied customers
? How quickly is it implemented?
Depends on the complexity, but usually a few weeks
? Is staff training required?
Yes, for effective use of all functions
? How much does it cost?
The price depends on the functionality and number of users
? Is there a mobile app?
Most offer mobile access for convenience
? What support is provided?
Usually technical support and updates are included in the price