The Best CRMs for Online Business: Top 22 Systems

LP-CRM - CRM system for product business, e-commerce and services. Manage sales, customers and analytics online. Optimize processes and increase profit!

Main Pros

• All in one place. Manage sales, customers, and orders from a single platform, saving time and effort.
• Clear analytics. Track key metrics to make informed decisions for your business growth.
• 24/7 support. Our team is always ready to help you with any questions so that you can work without obstacles.
• Increased profits. Optimize your sales funnel to attract more customers and increase profits with LP-CRM.

Features

• Sales automation
• User-friendly interface
• 24/7 support
• Real-time reporting
• Integration with services

Close - CRM designed for active sales teams. Focused on effective calls and automated email campaigns. Ideal for those who want to maximize sales through direct communication with customers.

Main Pros

• Increased sales. With Close, you can easily track leads, automate communication, and close more deals without wasting time on routine.
• Team productivity. Integrating calls and email in one place makes your team more efficient and organized.
• Improved communication. Clear control over all customer interactions, no important detail will be lost.
• Automatic reports. Get real-time sales analytics to make informed decisions and optimize your strategy.

Features

• Sales automation
• Calls and email
• User-friendly interface
• Real-time analytics
• Customer support

amoCRM is a CRM system focused on messengers. Automate sales and customer communication through chat funnels, bots, and omnichannel dialogues. Manage your business online more efficiently with amoCRM!

Main Pros

• All in one place. Collect all customer communications in a single window, don't miss a single request.
• Sales automation. Chatbots and sales funnels will help attract more leads and increase conversion.
• Ease of communication. Communicate with customers through your favorite messengers and social networks.
• Personalization. Customize the system to your needs and get the most out of it.

Features

• Convenient CRM for online business
• Sales automation in amoCRM
• Chat funnels for leads
• Omnichannel in every dialogue
• amoCRM: CRM with a focus on messengers

Vtiger CRM - a single platform for sales, marketing, and customer support. Streamline business processes, increase productivity, and improve customer engagement with a powerful online CRM system.

Main Pros

• A single platform. Sales, Marketing and Help Desk in one place for convenience and efficiency.
• Sales growth. Optimize your sales funnel, attract more customers.
• Automation of routine. Free up team time from repetitive tasks.
• Support improvement. Provide fast and quality customer support.

Features

• Sales automation
• User-friendly interface
• 24/7 customer support
• Integration with mail
• Analytics and reports

CPAshka - CRM for dropshipping that automates accounting and calculations with dropshippers. Optimize your business, control orders and increase profits! Easy integration and intuitive interface.

Main Pros

• Automatic calculation. Accurate accounting of each dropshipper's profits, no manual calculations!
• Time saving. Automation of routine frees up time for business development.
• Clear analytics. Real-time sales, profit and customer reports for decision making.
• Centralized management. All information about dropshippers and orders in one place.

Features

• Dropshipping automation
• User-friendly interface
• Dropshipper accounting
• Online CRM for business
• CPAshka sales analytics

Binotel SmartCRM - CRM from Binotel for comprehensive business management. 360° client card, powerful analytics, convenient task management and integration with Binotel PBX. Optimize sales and increase customer loyalty!

Main Pros

• 360° client card. The entire history of interaction with the client in one place: calls, emails, chats and orders.
• Performance analytics. Accurate reports on sales and team productivity for decision-making.
• Integration with PBX. Automatic call accounting, call recording and call routing.
• Task automation. Set tasks, monitor execution and increase team efficiency.

Features

• 360° client profile
• Sales automation
• Telephony integration
• Analytics and reports
• 24/7 support

Nutshell is a simple CRM system with email marketing for B2B. Optimize sales, automate communication, and increase profits. Ideal for teams that value simplicity and efficiency in customer management.

Main Pros

• Clear interface. Easy navigation and intuitive functions for effective teamwork.
• Email marketing included. Attract customers with integrated email campaigns, without additional tools.
• B2B sales support. Optimized for B2B needs, from leads to closing deals, all in one place.
• Automation of routine. Automate repetitive tasks to focus on business development.

Features

• Simple and intuitive
• For B2B teams
• Email marketing in CRM
• Sales automation
• Customer support

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer support processes. Optimize business processes and increase profits with Zoho CRM!

Main Pros

• Зростання продажів. Increase profits through sales automation and analytics.
• Покращення маркетингу. Personalize campaigns and attract more customers.
• Оптимізація сервісу. Improve customer satisfaction with fast support.
• Централізація даних. All customer information in one place, always at your fingertips.

Features

• Sales automation
• User-friendly interface
• Integration with services
• Cloud solution
• 24/7 support

OneBox OS - CRM/ERP platform for business automation: manage processes, telephony, warehouse and documents in one place. Optimize your company's work with our comprehensive solution!

Main Pros

• Everything in one place. Manage all aspects of business: sales, warehouse, finance.
• Understandable telephony. Integrated telephony for effective communication with customers.
• Automation of routine. OneBox OS automates repetitive tasks, freeing up your time.
• User-friendly interface. Intuitive interface for easy work every day.

Features

• Everything in one place
• Process automation
• Easy business management
• Convenient telephony
• Fast document flow

Agile CRM is a CRM system that unifies sales, marketing, and customer support in a single interface. Optimize business processes and improve customer relationships with powerful tools. The perfect solution for online business management.

Main Pros

• All in one place. Sales, marketing, service - all on one platform for convenience.
• Routine automation. Free up team time by automating repetitive tasks.
• Clear analytics. Track key metrics and make informed decisions.
• Easy scaling. Grow your business by adapting the platform to your needs.

Features

• All in one place
• Process automation
• User-friendly interface
• 24/7 customer support
• Sales growth

HubSpot CRM - Free CRM system for marketing, sales, and support. Manage your business online, automate processes, and increase profits with a single platform!

Main Pros

• Free start. Start with basic features without spending money and develop gradually.
• Single platform. Marketing, sales, and support in one place for coordinated work.
• Clear interface. Intuitive design allows you to quickly master the tools.
• Task automation. Routine operations are performed automatically, increasing productivity.

Features

• Free CRM
• Sales automation
• Marketing + CRM
• Single platform
• User-friendly interface

KeyCRM is a Ukrainian CRM for business. Convenient order management from all channels, customer communications, warehouse and analytics. Optimize your business online!

Main Pros

• All channels in one place. Manage orders from Prom, Rozetka, Shopify and other platforms in one window.
• Comprehensive analytics. Track key business indicators for informed decision-making.
• Convenient communication. Communicate with customers from different channels in a single KeyCRM interface.
• Automation of routine. Save time with automated order processing and document management.

Features

• All channels in one window
• Sales automation
• Online warehouse management
• Analytics for growth
• Ukrainian language support

Capsule CRM is a lightweight CRM for organizing contacts, deals, and projects. Streamline your business with a simple and effective CRM system!

Main Pros

• Ease of learning. An intuitive interface allows you to quickly get started without special skills.
• Contact organization. All customer information in one place, easy access, and convenient search.
• Deal tracking. Control every stage of the deal, from the first contact to closing, increasing sales.
• Project management. Plan, organize, and track the progress of your projects, keep everything under control.

Features

• Intuitive interface
• Convenient deal management
• Contact organization
• Simple project management
• Cloud solution for business

Pipedrive - CRM designed to increase deal conversion. Intuitive visual pipelines make it easy to track deal progress and focus on what matters most. Optimize your sales with Pipedrive!

Main Pros

• Clear pipeline. Visualize the sales process to see the progress of deals.
• Predictable sales. Accurate reports and forecasts for decision making.
• Automation of routine. Reduce manual work and focus on sales.
• Conversion growth. Increase the number of successful deals with Pipedrive.

Features

• User-friendly interface
• Visualization of the sales funnel
• Easy integration
• Process automation
• Increased conversion

Bitrix24 is a CRM and workspace in one place. Organize sales, set up a contact center, and manage projects online! Everything you need for the efficient operation of your business.

Main Pros

• All in one place. Unite sales, marketing, projects, and communications on one Bitrix24 platform.
• Automation of routine tasks. Automate sales, marketing, and customer support to work more efficiently.
• User-friendly interface. The easy-to-use interface allows you to quickly adapt and start working.
• Work from anywhere. Work with Bitrix24 on your computer, phone, or tablet at any time.

Features

• Business automation
• User-friendly interface
• Comprehensive solution
• 24/7 support
• Integration with services

Open-source CRM for flexible business management. Customize the system to your needs, integrate with other services, and automate business processes. An ideal solution for online management.

Main Pros

• Open Source. Full freedom of settings for the needs of your business.
• Free to use. Saving money without limiting functionality.
• Flexible adaptation. Easily integrates with other platforms.
• Sales automation. Effective management of customers and deals.

Features

• Open-source
• Flexible customization
• Process automation
• Data centralization
• Intuitive interface

Less Annoying CRM - an extremely simple CRM system designed specifically for small businesses. Forget complex settings and unnecessary features! An easy-to-use tool for effective customer and sales management.

Main Pros

• Easy to use. An intuitive interface, minimal training for the team, quick start.
• Convenient organization. All information about customers and deals in one place, easy search and access.
• Time saving. Automation of routine tasks, more time for customers and business development.
• Customer support. Quick and effective help, always ready to answer questions.

Features

• Ease of use
• Intuitive interface
• Affordable price
• Sales automation
• Customer support

NetHunt CRM is a CRM directly in Gmail! Manage leads, sales funnels, and automate business processes without leaving your email. Ideal for teams that strive for efficiency and convenience in managing customer relationships.

Main Pros

• Everything in Gmail. Manage sales, marketing, and customer support directly from your inbox.
• Sales automation. Automate routine tasks to focus on deals and increase profits.
• Full integration with Google. Take full advantage of the Google ecosystem for efficient work.
• Clear interface. The intuitive interface makes working with clients easy and enjoyable.

Features

• Integration with Gmail
• Sales funnels
• Process automation
• Lead management
• User-friendly interface

Odoo CRM is part of the powerful Odoo ERP ecosystem. Optimize sales, improve customer interaction, and automate business processes in one place. Integrate with other Odoo applications for maximum efficiency.

Main Pros

• Single application. All data in one place, integration with other Odoo modules.
• Sales growth. Automation, analysis, forecasting - for greater profit.
• Customization flexibility. Adaptation to your business needs, expansion of functionality.
• Cost savings. Comprehensive solution, reducing costs for individual programs.

Features

• Sales automation
• ERP integration
• User-friendly interface
• 24/7 customer support
• Analytics and reports

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. Optimize sales, manage customers and automate routine tasks - all in one place. The perfect solution for small and medium businesses.

Main Pros

• Marketing automation. Attract customers 24/7, personalize communication and increase sales.
• Customer organization. Centralized database, easy access to information about each client.
• Saving time and resources. Automate routine tasks, focus on business development, optimize costs.
• Personalized experience. Create unique interactions with customers, build strong relationships and increase their loyalty.

Features

• CRM + automation
• All in one place
• Sales growth
• Simple for business
• 24/7 support

Microsoft Dynamics 365 Sales is a CRM system from Microsoft for sales automation. Deep integration with Office 365 and Copilot helps increase team productivity, improve customer interaction, and make informed data-driven decisions.

Main Pros

• Integration with Microsoft 365. Convenient work with Outlook, Teams and other familiar Microsoft tools to increase productivity.
• Copilot for Sales. Get personalized recommendations and automate routine tasks with the help of artificial intelligence.
• Improved analytics. Detailed reports and data-driven forecasts for informed decision making and sales optimization.
• Personalization of interaction. Create an individual experience for each client, increasing loyalty and satisfaction.

Features

• Integration with Microsoft 365
• Sales automation
• Artificial Intelligence Copilot
• Analytics and reports
• Customer personalization

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI assistant. Automate sales, track customers, and increase profits! The perfect solution for online businesses of any size.

Main Pros

• Integrated telephony. Call customers directly from Freshsales, record conversations, and analyze them.
• AI assistant Freddy. Freddy automates routine tasks, predicts sales, and provides valuable advice.
• Single customer profile. The entire customer interaction history in one place, for better service.
• Increased sales. Optimize your sales funnel and close more deals faster.

Features

• Sales automation
• Built-in telephony
• AI assistant
• Easy integration
• Real-time analytics