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Top 29 CRM for Lead Management in Ukraine

Best CRMs for Handling Applications: Comparison and Selection

Rating

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№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Effective processing of applications, automation of sales and customer base. Optimize your business with LP-CRM!

Service Advantages

  • Understandable interface. Easy navigation and quick training for the whole team, focus on sales.
  • Automation of routine. Forget about monotonous tasks, LP-CRM will do everything for you, saving time.
  • Sales increase. Track every lead, don't lose customers and maximize profit.
  • Analytics and reports. Get a complete picture of the business, make informed decisions based on data.

Functions

  • Sales automation
  • User-friendly interface
  • Order analytics
  • Quick support
  • Integration with services
LP-CRM
№2

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system for effective sales management. Deep integration with Microsoft 365 and Copilot helps automate application processing, optimize the sales funnel and increase team productivity. An ideal solution for businesses of any size!

Service Advantages

  • 365 + Copilot. Powerful AI analyzes data and helps make decisions.
  • Deep integration. Everything works together: Outlook, Teams, Excel and more.
  • Sales automation. Increases team productivity and profit.
  • Personalized experience. Create unique customer interactions.

Functions

  • Sales automation
  • Integration with Office 365
  • AI-powered analytics
  • Personalized service
  • Sales funnel optimization
Microsoft Dynamics 365 Sales
№3

Copper

Copper is a CRM deeply integrated with Google Workspace and Gmail. Streamline request processing, automate routine tasks, and increase team efficiency directly in the familiar Google interface.

Service Advantages

  • Gmail integration. Work with customers directly from your email, saving time!
  • Simple contact management. All customer information in one place, always at your fingertips!
  • Sales automation. Simplify the sales funnel and increase profits.
  • Real-time reporting. Track performance and make informed decisions.

Functions

  • Gmail integration
  • Sales automation
  • User-friendly interface
  • Reporting and analytics
  • Customer support
Copper
№4

Capsule CRM

Capsule CRM - Easy CRM system for managing contacts, deals, and projects. Ideal for processing applications and organizing the client base. Optimize sales and improve customer interaction!

Service Advantages

  • Simple integration. Easily connect to other tools for efficient work.
  • User-friendly interface. Intuitive design, quick access to the necessary information.
  • Sales optimization. Track deals and increase profits with ease.
  • Project control. Manage contacts, deals, and tasks in one place.

Functions

  • Simple interface
  • Convenient contact management
  • Sales automation
  • Project tracking
  • Email integration
Capsule CRM
№5

SugarCRM

SugarCRM - a flexible open-source CRM system, ideal for B2B sales. Efficiently process leads, automate processes, and increase profit with a solution customized to your needs!

Service Advantages

  • Full Customization. Customize the system to the needs of your B2B business, without limitations.
  • Seamless Integration. Easily connect with other tools and services.
  • Open Source. Control your data and develop the platform independently.
  • Clear Analytics. Gain valuable insights to increase sales and loyalty.

Functions

  • Sales Automation
  • Customization to Needs
  • Open Source Code
  • B2B Sales Analytics
  • Integration with Services
SugarCRM
№6

Apptivo

Apptivo: A CRM system with a suite of business applications for small and medium-sized businesses. Streamline request processing, manage sales and projects in one place. Easily scale your business with Apptivo!

Service Advantages

  • Business optimization. Manage customers and tasks in one place, increasing efficiency.
  • Sales growth. More opportunities to attract customers and increase profits.
  • Improved communication. Centralized communication with the team and customers to avoid missing anything.
  • Data analysis. Gain valuable insights about customers and the effectiveness of your business.

Functions

  • Convenient CRM for requests
  • Process automation
  • All-in-one for SMB
  • Integration with Apptivo
  • Support for small business
Apptivo
№7

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. Optimize lead processing, automate routine tasks, and increase sales! The perfect solution for small businesses looking for efficiency.

Service Advantages

  • Marketing automation. Attract more customers in less time using Keap's powerful tools.
  • Customer data centralization. All customer information in one place for better service and personalization.
  • Sales growth. Keap helps increase sales through automation and customer segmentation.
  • Simple contact management. Easily organize contacts, track their interactions, and build strong relationships.

Functions

  • Sales automation
  • Easy interface
  • Clear analytics
  • 24/7 support
  • Marketing personalization
Keap (ex-Infusionsoft)
№8

amoCRM

amoCRM - CRM with a focus on messengers! Organize application processing through chat funnels, automate with bots, and communicate with customers in omni-channel mode. An ideal solution for effectively processing every request.

Service Advantages

  • Convenient chat funnels. Automate communication with customers at every stage of the deal.
  • Omnichannel dialogues. The entire history of communication with the client in one place, from any channel.
  • Bot assistants. Automate routine tasks and answer questions 24/7.
  • Personalized approach. Communicate with customers like friends, increasing loyalty.

Functions

  • Convenient CRM for applications
  • Sales automation
  • Integration with messengers
  • 24/7 customer support
  • Omnichannel amoCRM
amoCRM
№9

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM for sales automation. Build funnels, analyze data, and improve lead handling results. The perfect solution for scaling your business.

Service Advantages

  • Зростання продажів. Optimize the sales funnel, increase conversion and profit with Salesforce Sales Cloud.
  • Improved communication. Salesforce ensures smooth collaboration between departments and increases customer satisfaction.
  • Deep analytics. Get valuable insights into customers and market trends for better decisions.
  • Automation of routine. Free the team from repetitive tasks to focus on customers with Salesforce.

Functions

  • Sales automation
  • Integration with platforms
  • Reporting and analytics
  • Lead and deal management
  • Cloud solution, security
Salesforce Sales Cloud
№10

HubSpot CRM

HubSpot CRM - free CRM for effective application processing. Marketing, sales and customer support in one platform. Optimize your sales funnel and improve customer service!

Service Advantages

  • Free core. Start with free tools, expand your needs.
  • Everything in one place. Marketing, sales and support - a single platform.
  • Improving customer experience. Understand customers, personalize communication.
  • Routine automation. Automate repetitive tasks and save time.

Functions

  • Free CRM
  • Application management
  • Sales automation
  • Integration with HubSpot
  • Reporting and analytics
HubSpot CRM
№11

Bitrix24

Bitrix24 - CRM and workspace for efficient application processing. Automate sales, manage contacts and projects in a single system. Optimize your business now!

Service Advantages

  • Everything in one place. All business tools: sales, communications, projects.
  • Automation of routine. Forget about manual tasks, Bitrix24 will do everything for you.
  • Sales growth. More deals, loyal customers and profit.
  • Effective teamwork. Joint projects, chats and video calls for success.

Functions

  • Sales automation
  • Integration with mail
  • User-friendly interface
  • 24/7 support
  • Cloud solution
Bitrix24
№12

SalesDrive

SalesDrive - CRM for online stores that automates order processing. Integration with marketplaces, delivery services and payment systems. Manage your warehouse and increase sales! Optimize business processes with SalesDrive.

Service Advantages

  • Automatization of sales. Everything in one place: marketplaces, delivery, payments and warehouse, saving time.
  • Increased loyalty. Fast order processing - satisfied customers, repeat sales.
  • Profit growth. Optimize the sales funnel, increase conversion, maximize profit.
  • Convenient analytics. Track key metrics, make informed decisions with SalesDrive.

Functions

  • Automatization of sales
  • Integration with marketplaces
  • Convenient application management
  • Order processing optimization
  • Synchronization of warehouse accounting
SalesDrive
№13

Vtiger CRM

Vtiger CRM - the only platform for Sales, Marketing, and Help Desk. Automate request processing, improve customer communication, and increase sales with a powerful CRM system. Streamline all business processes in one place!

Service Advantages

  • All in one place. Vtiger combines sales, marketing, and customer support on one platform for better coordination.
  • Increased sales. Sales automation helps you find more leads and close deals faster.
  • Improved support. Fast processing of customer inquiries increases their satisfaction and loyalty.
  • Marketing optimization. Effective campaigns attract more leads and improve ROI.

Functions

  • Sales automation
  • Marketing integration
  • Customer support
  • User-friendly interface
  • Process optimization
Vtiger CRM
№14

Agile CRM

Agile CRM: A comprehensive CRM system for handling requests, uniting sales, marketing, and service in a single, user-friendly interface. Optimize your business processes and improve customer interaction!

Service Advantages

  • All in one place. Sales, marketing, and service - a single platform for effective work.
  • Automation of routine tasks. Free up time for customers by automating repetitive tasks.
  • User-friendly interface. An intuitive platform, easy to use and learn.
  • Improved communication. Improve the quality of customer service and their loyalty.

Functions

  • All in one place
  • User-friendly interface
  • Process automation
  • 24/7 support
  • Quick implementation
Agile CRM
№15

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system for processing applications with built-in telephony, email newsletters and an AI assistant. Automate sales, manage clients and analyze results with ease!

Service Advantages

  • Built-in telephony. Make calls directly from CRM, track conversations, and improve communication.
  • Email marketing. Personalize mailings, analyze results, and attract more customers.
  • AI assistant. Automate routine tasks, get tips and forecasts for sales.
  • Unified platform. Everything for sales in one place: from leads to deals, Freshsales simplifies the work.

Functions

  • Processing applications quickly
  • Sales automation
  • Convenient telephony
  • Email integration
  • AI assistant nearby
Freshworks CRM (Freshsales)
№16

NetHunt CRM

NetHunt CRM is a CRM right in Gmail. Manage leads, build sales funnels, and automate processes without leaving your email. The perfect solution for processing requests and working effectively with clients.

Service Advantages

  • Integration with Gmail. All customer data and sales funnels in your usual email.
  • Convenient automation. Automate routine, focus on business development.
  • Complete customer history. All lead information in one place for better communication.
  • Effective sales funnels. Manage deals, track progress and increase profits.

Functions

  • Gmail Convenience
  • Lead accounting
  • Automation
  • Sales funnels
  • Fast processing
NetHunt CRM
№17

Insightly

Insightly - CRM for SMB with a focus on projects. Manage clients, tasks, and integrate with other tools. Optimize request processing and improve team efficiency!

Service Advantages

  • Easy to understand interface. Easy to learn, intuitive data management.
  • Data centralization. All customer information in one place.
  • Real-time reporting. Instant performance analysis and decision-making.
  • Integration with tools. Support for popular services for efficient work.

Functions

  • Intuitive interface
  • Process automation
  • Convenient project management
  • Integration with mail/calendar
  • 24/7 customer support
Insightly
№18

Less Annoying CRM

Less Annoying CRM - A super simple CRM system designed for small businesses. Easy to learn, no unnecessary features, perfect for efficiently processing requests and managing your customer base. Try LACRM today!

Service Advantages

  • Easy to use. Intuitive interface, quick training for the team.
  • Customer organization. Store all customer information in one place.
  • Customer Support. Fast and qualified assistance when you need it.
  • Affordable price. Transparent rates, ideal for small businesses.

Functions

  • Simple interface
  • Convenient lead management
  • Process automation
  • 24/7 customer support
  • Free trial period
Less Annoying CRM
№19

KeyCRM

KeyCRM - Ukrainian CRM for effective processing of requests from all channels: websites, marketplaces, social networks. Combine communications, warehouse management, and analytics in one system. Optimize your business!

Service Advantages

  • All in one place. Orders, clients, warehouse - all in KeyCRM! No scattered data and missed opportunities.
  • User-friendly interface. Easy to learn, quick to work with. Intuitive design for your team.
  • Ukrainian support. Fast support in your native language. Always there when you need it.
  • Analytics and reporting. Gain valuable insights into your business. Make informed decisions based on data.

Functions

  • All channels in one window
  • Convenient automation
  • Warehouse management
  • Detailed analytics
  • Ukrainian support
KeyCRM
№20

CPAshka

CPAshka - CRM for dropshipping. Automate the accounting of dropshippers, manage orders and increase profits! Integration with popular platforms, user-friendly interface, detailed analytics. Optimize application processing now!

Service Advantages

  • Automation of dropshipping. CPAshka saves time by automating routine tasks and minimizing errors.
  • Accurate accounting of dropshippers. Automatic calculation of commissions and payments, no manual calculations!
  • Clear sales analytics. Track partner performance and analyze key metrics.
  • Easy integration with platforms. Connect CPAshka to your tools for seamless operation.

Functions

  • Application automation
  • Calculation of dropshippers
  • User-friendly interface
  • CPAshka - for dropshipping
  • Fast order accounting
CPAshka
№21

Odoo CRM

Odoo CRM - a powerful module for processing applications as part of the Odoo ERP system. Automate sales, manage your customer base, and increase team efficiency with an integrated solution for your business.

Service Advantages

  • Odoo integration. Sales, marketing, and accounting data - all in one place, for better analysis.
  • Sales automation. Stop wasting time on routine, focus on customers.
  • Centralized database. The entire history of customer interaction is always at hand, for quick response.
  • Real-time reporting. Get up-to-date information on the sales funnel and team productivity.

Functions

  • Sales automation
  • Single ERP system
  • Real-time reporting
  • Process customization
  • 24/7 customer support
Odoo CRM
№22

Creatio (Sales)

Creatio Sales - low-code CRM for automating sales and processing requests of any complexity. Build your own process, automate routine tasks, and increase team efficiency! A platform with extensive customization options to meet the needs of your business.

Service Advantages

  • Sales automation. Optimize the sales funnel, from lead to deal, without routine or errors.
  • Flexible configuration. Easily adapt the system to the needs of your business, without code.
  • Simple management. Intuitive interface for quick learning and efficient work.
  • Growth acceleration. Creatio Sales will help scale your business, increasing profits.

Functions

  • Business process automation
  • Easy CRM configuration
  • Clear interface
  • Fast request processing
  • Analytics and reports
Creatio (Sales)
№23

Nutshell

Nutshell: CRM and email marketing in one tool. Ideal for B2B teams looking to streamline lead management and increase sales. Optimize your sales funnel and automate customer communication!

Service Advantages

  • Intuitive interface. Easy to learn, quick to implement, and effective to use every day.
  • Powerful email marketing. Attract leads, build relationships, and automate mailings effortlessly.
  • Full sales automation. Automate the sales funnel and increase profits.
  • Reporting and analytics. Get valuable insights to optimize your sales strategy.

Functions

  • Simple interface
  • B2B automation
  • Email marketing
  • API integrations
  • Ukraine Support
Nutshell
№24

SuiteCRM

SuiteCRM - a powerful open-source CRM. Ideal for automating request processing and customer base management. Flexible customization to suit your business needs. Free alternative to paid CRMs.

Service Advantages

  • Open source. Full freedom to customize to the needs of the business, without restrictions.
  • Cost savings. No license fees, only implementation costs.
  • Flexibility. Adaptation to any business process and integration with other services.
  • Data control. Full control over information and its security, hosting on your own servers.

Functions

  • Open source
  • Flexible configuration
  • Request processing
  • Sales automation
  • User-friendly interface
SuiteCRM
№25

OneBox OS

OneBox OS - CRM/ERP platform for processing applications, automating business processes, telephony, inventory accounting and document management. Everything in one solution! Optimize work and increase sales.

Service Advantages

  • All in one place. Integrates sales, marketing, support and warehouse for a complete customer picture.
  • Automation of routine. Free up team time by automating daily tasks and processes.
  • Clear analytics. Track key metrics to make informed decisions and grow.
  • Flexibility of OneBox OS. Customize the platform to fit your business needs, not vice versa.

Functions

  • Application automation
  • All in one place
  • Flexible settings
  • Integration with telephony
  • Business process optimization
OneBox OS
№26

monday sales CRM

Monday sales CRM - A flexible CRM system for sales teams powered by monday.com. Streamline lead management, automate routine tasks, and increase sales. The ideal solution for managing leads and deals.

Service Advantages

  • Easy adaptation. Customize the system to fit your business needs.
  • Convenient collaboration. Unite your team for effective work.
  • Transparent control. Track progress in real-time and make data-driven decisions.
  • Routine automation. Free up time for important sales, not paperwork.

Functions

  • Flexibility based on monday.com
  • Sales automation
  • Convenient lead management
  • Effective teamwork
  • Reporting and analytics
monday sales CRM
№27

Zoho CRM

Zoho CRM - cloud CRM for automating request processing. Optimize sales, marketing, and customer service. An effective solution for managing customer relationships of any size.

Service Advantages

  • Growth of sales. Optimize the sales funnel and close more deals faster.
  • Improvement of service. Provide customers with fast and effective support.
  • Marketing automation. Personalize communication and attract more leads.
  • Single platform. Sales, marketing and service management in one place.

Functions

  • Sales automation
  • Centralized request processing
  • Effective marketing
  • Analytics and reports
  • Integration with other services
Zoho CRM
№28

Streak CRM

Streak CRM - A CRM system integrated directly into Gmail. Organize lead processing, create custom pipelines, and manage sales without leaving your email.

Service Advantages

  • Gmail integration. Manage all processes directly in your Gmail inbox, without switching between tabs.
  • Custom pipelines. Customize the sales process to suit the needs of your business.
  • Automation of routine tasks. Automate correspondence and reminders, saving time.
  • Convenient collaboration. Shared access to information and easy task delegation.

Functions

  • Gmail integration
  • Custom pipelines
  • Convenient lead processing
  • Sales automation
  • Customer tracking
Streak CRM
№29

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for efficient processing of applications. 360° customer card, analytics, tasks and integration with PBX for better communication and sales growth.

Service Advantages

  • 360° customer profile. The entire history of communications, orders and notes in one place.
  • Efficiency analytics. Measure key indicators and optimize sales processes.
  • Task automation. Don't miss a single application, reminders of everything on time.
  • Integration with PBX. Calls, call recordings - all communication in one system.

Functions

  • 360° customer profile
  • Sales automation
  • Convenient application processing
  • Integration with telephony
  • Full process analytics
Binotel SmartCRM
CRM analysis

CRM juxtaposition

# Product Target audience Top features Free rate Price from
1LP-CRMProduct business, e-commerce, servicesAutomation, sales, clientsFree version up to 50 orders per monthfrom $9/month
2Microsoft Dynamics 365 SalesSmall, medium, large businessSales automation, Microsoft integration, data analytics30 day testfrom $65/month per user
3CopperSmall business, salesIntegration, automation, optimization14 day trialfrom $29/user/month
4Capsule CRMSMBs, startupsContacts, deals, projectsFree planfrom $18/month per user
5SugarCRMB2B Companies, SalesFlexibility, Automation, CustomizationFree Trialfrom $49/month per user
6ApptivoSmall business, medium businessCRM, sales, projectsTest free of chargefrom $15/month per user (annual payment) or $20/month monthly
7Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, salesTest (free)from $159/month
8amoCRMSmall business, salesMessengers, automation, omnichannel14 day testfrom $15/month per user
9Salesforce Sales CloudSales, marketing, businessSales automation, sales funnel, data analysis30 day testfrom $25/month per user
10HubSpot CRMSmall business, startupsFree CRM, automation, integrationFree planfrom $20/month per user
11Bitrix24Small business, entrepreneursCRM, automation, communicationFree planfrom $61/month (5 users)
12SalesDriveOnline stores, e-commerceAutomation, integration, sales managementTest 14 daysfrom 349 UAH/month
13Vtiger CRMSmall business, medium businessSales, marketing, support15-day trialfrom $15/month per user
14Agile CRMSMBs, startupsAutomation, integration, analyticsFree plan (up to 10 users)from $8.99/month per user
15Freshworks CRM (Freshsales)Sales, marketing, supportSales automation, telephony integration, AI assistantFree planfrom $9/month per user
16NetHunt CRMSmall business, salesGmail integration, leads, funnels.14 days testfrom $24/month per user
17InsightlySMB, project teamsCRM, project management, automationTest 14 daysfrom $29/month per user
18Less Annoying CRMSmall business, entrepreneursSimplicity, customers, deals30 day trial$19/month per user
19KeyCRMeCommerce, small/medium businessChannel integration, automation, analytics14-day trialfrom $19/month
20CPAshkaDropshipping, eCommerceAutomation, accounting, integrationFree for the first 100 leadsfrom $5/month
21Odoo CRMSmall business, medium businessSales automation, customer management, Odoo integrationOne App Free (CRM for free)from €24.90/month per user
22Creatio (Sales)B2B, B2C, EnterpriseSales automation, low code, customizationFree trial accessprice on demand
23NutshellB2B, sales, marketingCRM, email marketing, automation14 day trialfrom $16/month per user
24SuiteCRMSmall, medium, businessOpen source, flexibility, automationOpen source software (free)from $0/month (self-hosted)
25OneBox OSSmall, medium businessAutomation, integration, accountingSome applications are freefrom $1.99/month (per 1000 records)
26monday sales CRMSales teams, small businessesFlexibility, automation, optimizationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
27Zoho CRMSmall business, enterprisesSales automation, contact management, data analysisFree plan (up to 3 users)from $20/month per user
28Streak CRMSmall business, startupsGmail integration, custom pipelines, sales managementFree planfrom $59/month per user
29Binotel SmartCRMSmall business, sales360° card, integration, analytics-from UAH 399/month per employee
Frequently Asked Questions

Frequently Asked Questions

? What software to choose for tracking requests?
The optimal choice depends on the size of the business and its needs. The rating will help you find the perfect option.
? What features are important for tracking requests?
Automation, email integration, reporting and analytics are key aspects.
? How do different solutions compare?
The rating takes into account functionality, cost, usability and user reviews.
? Are there free solutions for working with leads?
Some offer free plans with limited functionality to start.
? Is integration with telephony necessary?
For many companies, integration with telephony is critical for efficiency.
? How quickly can such software be implemented?
The implementation time depends on the complexity and integrations, but usually takes several weeks.
? How to choose the appropriate software?
Evaluate business needs, budget and integration capabilities with other tools.
? Where can I find reviews about these programs?
The rating contains links to reviews and feedback from real users.