Find the best CRM for you

TOP 19 CRMs for Managing Customers Online

The best CRMs for effective online customer relationship management.

Rating

Find the best CRM for you

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and service sector. Automate sales, manage customers and increase profits! Optimize the sales funnel, keep records of orders and analyze results. All in one place!

Advantages

  • Understandable interface. Intuitively easy to use, minimum training time.
  • Sales automation. Optimize the sales funnel, increase profits.
  • All in one place. Manage customers, orders and communications.
  • Analytics and reports. Track key indicators, make informed decisions.

Functions

  • Sales automation
  • User-friendly interface
  • Business analytics
  • 24/7 support
  • Integration with services
LP-CRM
№2

amoCRM

amoCRM - CRM system with a focus on messengers. Automate sales through chat funnels, integrate bots, and conduct all dialogues with customers in one omnichannel window. Increase conversions and build strong customer relationships!

Advantages

  • Clear communication. Gather all chats in one place, don't lose a single customer.
  • Increased sales. Automate the sales funnel and lead the customer to the deal.
  • Work optimization. Automatic actions and integrations save team time.
  • Real-time analytics. Track key metrics and improve strategy.

Functions

  • Online CRM: the client is always nearby
  • amoCRM: chat sales funnels
  • Easy start, quick result
  • Convenient CRM for small businesses
  • amoCRM: omnichannel communication
amoCRM
№3

Close

Close - CRM for sales departments that allows you to automate calls and email newsletters. Focus on communicating with customers, not on routine! With Close, your sales will take off.

Advantages

  • Growth of sales. Close focuses on calls and email, increasing the number of deals.
  • Simple integration. Easily connect your favorite tools for efficient work.
  • Automation of communications. Set up email series and auto-calls so you don't lose leads.
  • Performance analysis. Track sales results and improve strategy.

Functions

  • Sales automation
  • Call integration
  • Email newsletters
  • Deal analytics
  • User-friendly interface
Close
№4

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM system for building effective sales funnels and in-depth analytics for your business. Manage customers online, automate processes, and increase profits with the best CRM solution!

Advantages

  • Sales growth. Increase sales team efficiency with analytics and forecasting.
  • Personalized experience. Create unique customer interactions at every stage.
  • Effective collaboration. Unite teams to collaborate on deals in real time.
  • Scalability. Salesforce Sales Cloud grows with your business, adapting to your needs.

Functions

  • Sales automation
  • Integration with tools
  • Analytics and reporting
  • Contact management
  • Cloud-based CRM solution
Salesforce Sales Cloud
№5

Bitrix24

Bitrix24 - A CRM system that integrates sales, contact center, and project management. Organize work, automate processes, and increase team productivity with a single online solution!

Advantages

  • All in one place. All the tools for business: sales, communications, projects - in one Bitrix24 platform.
  • Sales automation. Increase profits by automating the sales and marketing funnel.
  • Convenient collaboration. Unite the team for effective work on projects and tasks.
  • Integration with everything. Connect email, telephony, social networks and other services for comprehensive work.

Functions

  • Sales automation
  • Customer communications
  • Project management
  • Integration with tools
  • Bitrix24 Cloud Solution
Bitrix24
№6

Streak CRM

Streak CRM is a CRM system built directly into Gmail. Manage customers, deals, and projects using custom pipelines without leaving your inbox. Ideal for small and medium-sized businesses.

Advantages

  • Gmail integration. Manage sales and customers directly from your email, without switching.
  • Custom pipelines. Customize your sales funnel to fit your business for maximum efficiency.
  • Collaboration. Easily share information and collaborate with your team in real time.
  • Progress tracking. Analyze data and improve your sales strategy based on accurate reports.

Functions

  • Gmail integration
  • Custom pipelines
  • Easy start
  • Convenient management
  • Cloud solution
Streak CRM
№7

SugarCRM

SugarCRM - flexible open-source CRM, ideal for B2B sales. Customize it to suit your business needs and get the most out of online customer management.

Advantages

  • Відкритий код. Full freedom of customization and integration with other tools.
  • B2B орієнтація. Specialized features for complex B2B sales, increasing their efficiency.
  • Flexibility. Adaptation to the unique needs of your business, without the limitations of standard solutions.
  • Sales automation. Sales funnel optimization, from lead to deal, increasing profits.

Functions

  • Open source CRM
  • B2B automation
  • Flexible setup
  • Cloud solution
  • Convenient integration
SugarCRM
№8

Agile CRM

Agile CRM unites sales, marketing, and service departments in a single interface. Manage customers, automate marketing, and improve support with one CRM system.

Advantages

  • All in one place. Sales, marketing, and service in a single interface for convenience.
  • Automation of routine tasks. Frees up time, allows you to focus on business development.
  • Intuitive interface. Easy to use, quick team training.
  • Sales growth. Improves customer interaction and increases profits.

Functions

  • All in one place
  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Agile CRM is your choice
Agile CRM
№9

Apptivo

Apptivo is a suite of business applications with a CRM core, designed specifically for small and medium-sized businesses. Manage customers, sales, projects, and finances in one online tool. Streamline your business with Apptivo!

Advantages

  • Holistic overview of customers. All customer information in one place for better service and decisions.
  • Sales growth. Optimize your sales funnel and increase profits with Apptivo tools.
  • Effective collaboration. Unite teams for better communication and collaboration on projects.
  • Business automation. Save time and resources by automating routine tasks with Apptivo.

Functions

  • CRM for SMB online
  • Suite of business applications
  • Sales automation
  • Online customer management
  • User-friendly Apptivo interface
Apptivo
№10

Less Annoying CRM

Less Annoying CRM - an extremely simple CRM system designed specifically for small businesses. Forget about complex settings and unnecessary functions! An easy-to-use tool for effective online customer management.

Advantages

  • Intuitive interface. Easy to use, no special skills required, quick learning for the whole team.
  • Contact organization. Convenient storage of customer information, communication history is always at hand.
  • Task reminders. Never miss an important meeting or call, timely reminders.
  • Shared access for the team. The whole team has access to up-to-date information about customers, improves collaboration.

Functions

  • Intuitive interface
  • Easy start
  • Support for UA language
  • Affordable price
  • Sales automation
Less Annoying CRM
№11

monday sales CRM

monday sales CRM - flexible CRM based on monday.com that adapts to the needs of your sales team. Optimize the sales funnel, automate routine tasks, and increase profits with an intuitive interface and powerful features.

Advantages

  • Зручна платформа. Intuitive interface based on monday.com.
  • Sales growth. Track deals, improve sales strategies.
  • Full customization. Customize to your team's needs, easily adapt.
  • Data centralization. All customer information in one place.

Functions

  • Flexible platform
  • Integration with monday.com
  • Sales automation
  • User-friendly interface
  • Reporting and analytics
monday sales CRM
№12

Insightly

Insightly: CRM with project management designed for small and medium-sized businesses. Manage customers, projects, and integrations in one system. Streamline sales and boost productivity!

Advantages

  • All in one place. Manage customers, projects, and sales in a single Insightly platform.
  • Integrations. Connect your favorite tools for efficient work.
  • Automation. Simplify routine tasks and focus on business growth.
  • Clear analytics. Get valuable insights for informed decision-making.

Functions

  • CRM for SMB
  • Projects + Integrations
  • Intuitive interface
  • Sales automation
  • 24/7 Customer Support
Insightly
№13

Pipedrive

Pipedrive - CRM designed to grow your sales. Visualize your pipeline, optimize every deal, and increase conversions. Track progress and close more deals with ease!

Advantages

  • Visual pipeline. Easily track deals at every stage of the sale and increase their conversion.
  • Increase sales. With Pipedrive, sell more, faster, and more efficiently.
  • Easy to use. Intuitive interface that does not require lengthy training.
  • Automation of routine. Automate tasks, emails and contacts. Focus on the main thing - deals!

Functions

  • User-friendly interface
  • Visual pipeline
  • Sales automation
  • Easy integration
  • Focus on deals
Pipedrive
№14

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system from Microsoft for sales automation. Deep integration with Microsoft 365 and Copilot helps to increase team productivity and improve customer interaction. Manage your customer base online effectively!

Advantages

  • Integration 365. Everything in one place: mail, documents, communications for effective work.
  • Copilot AI assistant. Artificial intelligence helps sell more and faster, providing tips and automating actions.
  • Sales increase. Optimize the sales funnel, find new customers, improve service.
  • Analytics and reports. Get valuable data about customers and sales for informed decision-making.

Functions

  • Integration with Microsoft 365
  • Sales automation
  • Artificial Intelligence Copilot
  • Analytics and reports
  • Customer base management
Microsoft Dynamics 365 Sales
№15

Capsule CRM

Capsule CRM - simple and convenient CRM for managing clients, deals, and projects. Organize contacts, manage sales, and monitor task completion in one place. Ideal for small businesses!

Advantages

  • Simple interface. It's easy to learn and start working with Capsule CRM today.
  • Organization of contacts. Store all customer information in one place.
  • Convenient deal management. Track sales progress and don't miss opportunities.
  • Project management. Plan tasks, set deadlines, and track their completion.

Functions

  • Easy to use
  • Convenient contact management
  • Online deal tracking
  • Integration with other services
  • Project support
Capsule CRM
№16

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel: a complete overview of customers (360°), sales analytics, convenient task management and integration with PBX. Optimize customer relations and increase profits!

Advantages

  • 360° customer profile. The entire interaction history in one place, instant access to data.
  • Sales automation. More deals, less routine. Automate funnel stages.
  • Integration with telephony. One-click calls, call accounting, improved service quality.
  • Analytics and reports. Monitor key indicators, make informed decisions.

Functions

  • 360° customer profile
  • Online sales analytics
  • Integration with Binotel PBX
  • Tasks and reminders
  • Cloud CRM system
Binotel SmartCRM
№17

Nutshell

Nutshell - CRM and email marketing in one. An ideal solution for B2B teams to simplify customer management, automate sales and build strong relationships. Clear interface, powerful tools for growing your business.

Advantages

  • Clear interface. Intuitive design for quick team learning.
  • Effective email marketing. Automate mailings and increase B2B sales.
  • Complete customer picture. All customer information in one place.
  • Increased sales. Nutshell helps B2B teams close more deals.

Functions

  • Intuitive interface
  • Sales automation
  • Powerful email marketing
  • Team collaboration
  • Reporting and analytics
Nutshell
№18

SalesDrive

SalesDrive: CRM for online stores that simplifies business management. Integration with marketplaces, delivery services, payment systems, and warehouse. Automate sales and increase profits with SalesDrive!

Advantages

  • Sales automation. Free up time by automating routine tasks: orders, delivery, payments, and warehouse.
  • Integration with marketplaces. Connect all sales platforms in one place for convenience.
  • Increased customer loyalty. A personalized approach increases satisfaction and repeat purchases.
  • Warehouse management optimization. Always up-to-date information about inventory levels, minimize losses.

Functions

  • Sales automation
  • Integrations for e-commerce
  • User-friendly interface
  • 24/7 support
  • Profit growth
SalesDrive
№19

HubSpot CRM

HubSpot CRM: Free CRM for customer relationship management. Marketing, sales and service in one platform. Streamline your business and grow revenue!

Advantages

  • Free core. All basic features are free, forever. Get started now, risk-free.
  • Single platform. Marketing, sales, and service in one place for aligned teams.
  • Ease of use. Intuitive interface, quick training for your team.
  • Scalability. Adapts to your business needs, with features added as you grow.

Functions

  • Free CRM
  • Single platform
  • Marketing + sales
  • Convenient management
  • Customer support
HubSpot CRM
Comparison overview

CRM comparison

# System Scope of application Features Trial Cost from
1LP-CRMProduct business, e-commerce, servicesSales, customers, automationFree version up to 50 orders per monthfrom $9/month
2amoCRMSmall business, salesChat funnels, omnichannel, automationTest 14 daysfrom $15/month per user
3CloseSales departments, small/medium businessCalls, email newsletters, integrationsTest 14 daysfrom $49/month per user
4Salesforce Sales CloudAll industries, salesSales automation, contact management, sales forecasting30-day trialfrom $25/user/month
5Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
6Streak CRMSMBs, sales, projectsGmail integration, sales pipelines, deal managementFree planfrom $59/month per user
7SugarCRMB2B, sales, marketingFlexibility, open source, customizationFree trialfrom $49/month per user
8Agile CRMSmall business, SaaSSales, marketing, serviceFree plan (up to 10 users)from $8.99/month per user
9ApptivoSMBs, startupsCRM, sales, projects, financeFree trialFrom $15/month per user (annual billing) or $20/month monthly
10Less Annoying CRMSmall business, startupsSimplicity, accessibility, customers30 day trial$19/month per user
11monday sales CRMSmall business, medium businessAutomation, customization, integrationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
12InsightlySmall business, medium businessCRM, projects, integrations14-day trialfrom $29/month per user
13PipedriveSmall business, salesSales pipeline, Automation, ReportsTest 14 daysfrom $14.90/month per user
14Microsoft Dynamics 365 SalesSmall business, enterprisesSales automation, integration, CopilotTest 30 daysfrom $65/month per user
15Capsule CRMSmall business, entrepreneursContacts, deals, tasksFree planfrom $18/month per user
16Binotel SmartCRMSmall business, salesCustomer base, analytics, tasks-from 399 UAH/month per employee
17NutshellB2B, sales, marketingCRM, email marketing, sales automation14 day trialfrom $16/month per user
18SalesDriveOnline stores, eCommerceAutomation, integration, profit14-day trialfrom 349 UAH/month
19HubSpot CRMSmall businesses, startupsFree CRM, automation, integrationFree planfrom $20/month per user
Frequently Asked Questions

Frequently Asked Questions

? What is a customer program?
A tool for centralizing customer data and automating processes
? What are the benefits of using it?
Improved service, increased sales, marketing optimization
? Who needs such a program?
Suitable for any business that works with customers
? What are the main functions?
Data storage, automation, reporting, integrations
? How to choose the right platform?
Consider business needs, budget and integration capabilities
? How much does implementation cost?
Depends on the chosen platform and the level of customization
? What are free solutions?
Usually have limited functionality, suitable for small businesses
? Where can I find a list of popular solutions?
Online reviews and ratings will help you find the best options